24 hours customer service was very helpful and the customer service at the facility was very helpful and genuine.Chona D. | Online Move In
Customer Reviews for U-Haul Moving & Storage at Fort Drum
Evans Mills, NY 13637
(Next to Bradley's Military)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
Special Operating Hours
- 12/24/2021: 7:00 am - 4:00 pm
- 12/25/2021: Closed
- Free towing inspection
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Susan O. | First Impressions
Staff was very professional and helpful. Storage is extremely clean and well maintained. I will recommend this storage. Experience was excellent.marie m. | First Impressions
Prices are very expensive for the size of the unit.Yolanda P. | Overall Experience
Everything was great, I didn’t properly lock my door once and they called right away for me to return to lock it. They prorate when you move in. Wish they did when you leave. Left on the 21st of the month but won’t be refunded the time we won’t use. Either way, I would definitely use them again if I was stationed there again.Edward G. | Overall Experience
Customer did not leave a comment.Kristen B. | Overall Experience
Customer did not leave a comment.Timothy G. | Online Move In
Customer did not leave a comment.Betty G. | Overall Experience
We had a mouse problem where they got into almost every box, and plastic tote we had. No food was stored in the unit, so this was troubling.Joshua O. | Overall Experience
What's the point in having a gate that requires a pin code to get in when it's not 24hr accessConrad R. | Overall Experience
Very good service I was going to rent a small storage and the guy showed me how big it was and it wasn’t the size I needed not enough room.I really do appreciate him going the extra mile to help me outRobert D. | First Impressions
Customer did not leave a comment.Joanne M. | Overall Experience
Customer did not leave a comment.Eddie P. | Overall Experience
Customer did not leave a comment.Jonathan M. | Online Move In
I DID NOT CLOSE MY CONTRACT OR ACCOUNT!!Tabitha B. | Overall Experience
Very professionalMichael B. | First Impressions
Customer did not leave a comment.lee b. | Overall Experience
Customer did not leave a comment.Briana W. | First Impressions
Customer did not leave a comment.Dustin H. | Overall Experience
Customer did not leave a comment.Michele B. | Overall Experience
Customer did not leave a comment.Jose c. | Overall Experience
Very friendly staff. Got back to me in a timely matter when I had a problem.Georgette K. | First Impressions
Customer did not leave a comment.Dionte H. | Overall Experience
Not happy with U-Haul computer system. Charged late fee due to computer problem on U-Haul's end (payment reminder not sent- changed/locked out alert settings). Would prefer if rent was pro-rated for closeout by 1/2 month usage rate (over 1 month rent for 10 days use). Move-out date was Thursday, 26 Aug not Monday, 30 Aug 21.Karen G. | Overall Experience
Customer did not leave a comment.Lisa B. | First Impressions
Customer did not leave a comment.Tracey W. | Overall Experience
Thank you for making this a positive experience.keith m. | Overall Experience
Customer did not leave a comment.Louis Don P. | First Impressions
Customer did not leave a comment.Evan H. | First Impressions
Customer did not leave a comment.Derek H. | Online Move In
Great place to do business withDustin H. | First Impressions
Very kind and friendly. New climate controlled building is wonderful. I am moving from my very old unit to the new building. Pleasure doing business with you. Thank you very much!!!—J ReisJULIE R. | First Impressions
Verified move-in, notified us, and secured unit first thing Monday morning. Thank you.Karen G. | First Impressions
Customer did not leave a comment.Tracey W. | First Impressions
The process to get a storage was fast and smooth. The facility inside was really clean. I would definitely recommend this place to anyone needing services.Ricardo C. | First Impressions
The customer service was great, Thay made every simple and easy.Susan C. | First Impressions
Good service.Keith R. | First Impressions
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
We have the largest selection in the industry!