U-Haul Moving & Storage at Georgesville Road

4133 reviews

775 Georgesville Rd   Columbus, OH 43228
(corner of Georgesville Rd and Old Sullivant)

(614) 678-7713

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Contact Us

(614) 678-7713

775 Georgesville Rd
Columbus, OH 43228

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

EMILY C. 
Rating:
5.0

Excellent customer service. Thank you.

ABUKAR O. 
Rating:
3.0

Customer did not leave a comment.

PATRICK P. 
Rating:
5.0

Customer did not leave a comment.

Bruce G. 
Rating:
1.0

Found Rat poop inside my unit as we were moving out stuff out wholes were In our couch , rips very horrible.

Brittany O.  |  Overall Experience 
Rating:
2.0

The employees are great and helpful but the storage units are unfortunately over ran by mice. We had a box spring, mattress, and a nice, new couch get destroyed by mice feces and they tore the stuffing out of our couch for bedding. Not what I wanted to see on moving day to our brand new home. Our laundry room is now full of mouse poop and I'm praying that no mice came home with us in our brand new home. Hoping that Uhaul will reach out to me with a solution of some sort. Very friendly people, poorly maintained storage units.

merranda k.  |  Overall Experience 
Rating:
1.0

The guy I hooked it up never check the lights for us we left during the day night time came trailer lights to not work in cab lights to not work in the Box lights to not work super upset

FRANK P. 
Rating:
2.0

I was overcharged. I had to call and inquire why. If I had not, I would not have gotten my money back.

Tremaine M. 
Rating:
5.0

NA

LOLITA G. 
Rating:
5.0

Customer did not leave a comment.

Sabrina K.  |  First Impressions 
Rating:
5.0

Not much. It was a quick and easy process.

Richard Y. 
Rating:
5.0

Cowrie Lane, server's your company well. Suggested my receiver was to low got me the proper one. Helped hook up and unhook on return. Again he is a big plus for U Haul.

james T. 
Rating:
5.0

The overall experience was top notch. No issues. Was in and out expeditiously. The staff were very professional.

HILDEBRANDO G. 
Rating:
5.0

Customer did not leave a comment.

VALERIE D. 
Rating:
4.0

Customer did not leave a comment.

Randolph C.  |  Overall Experience 
Rating:
5.0

The employees made a difficult time a lot easier. I thank them

GARNET S. 
Rating:
5.0

Customer did not leave a comment.

jeff s.  |  Overall Experience 
Rating:
5.0

Staff was very kind and made sure I had all necessary supplies needed to make my furniture pick up as smooth as possible. Will always use this Uhaul location for future pick-ups.

RYAN NEAL A. 
Rating:
3.0

They don't answer questions they just say “drop it here thanks” and walk away from you.

Shane B. 
Rating:
5.0

Nothing to improve on. Great customer service.

Nicole L. 
Rating:
5.0

Thank you! Very Great service!

Fabianna C.  |  Overall Experience 
Rating:
4.0

Please tell everyone that buys insurance that there is a $150 deductible. The paperwork says there is a deductible in New York.

RUSSELL H. 
Rating:
5.0

Customer did not leave a comment.

ABAYOMI S. 
Rating:
4.0

Good customer service.

VICKI C. 
Rating:
4.0

Customer did not leave a comment.

TODD H. 
Rating:
4.0

I've been a uhaul truck rental customer for years. Never had a bad experience at this facility

LARRY M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROBERT H. 
Rating:
5.0

Thank you for the help...

John D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashley F. 
Rating:
5.0

Customer did not leave a comment.

emeilo R. 
Rating:
5.0

Very nice people to do business with. Love my go to store on Georgesville

Linda P. 
Rating:
4.0

Customer did not leave a comment.

Stephen B. 
Rating:
1.0

Knowing mire details about the security deposits and how they work and effect with other cards and knowing the right information

ASJA M. 
Rating:
4.0

Customer did not leave a comment.

Bill H. 
Rating:
5.0

Customer did not leave a comment.

Valerie P. 
Rating:
5.0

Customer did not leave a comment.

ERIC B. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY D. 
Rating:
4.0

We had rented 12 blankets and there were only five. We had to come back for more. The staff was very friendly and helpful.

Laura N. 
Rating:
5.0

Customer did not leave a comment.

Sierra S. 
Rating:
5.0

Pick up from your phone makes it a great option. We even extended our time to return by phone. Great experience. Drop box for keys was unfindable.

Kelleen M. 
Rating:
5.0

Customer did not leave a comment.

Charles H. 
Rating:
5.0

I had set up my trailer rental online, and everything went smoothly. The folks at the Georgesville Rd location hooked up the trailer and I was on my way. In and out in 20 minutes.

Charles V. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS B. 
Rating:
5.0

Customer did not leave a comment.

john P. 
Rating:
5.0

Everyone was very very helpful!.

Victor V.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

bill s.  |  Overall Experience 
Rating:
5.0

I have rented an RV storage spot at this locations multiple times over the past three years. The staff are very helpful and accommodating. I highly recommend them for you RV storage needs. I only wish they would add more spaces.

jeff s.  |  Overall Experience 
Rating:
5.0

The staff at Georgesville road have always gone above and beyond my expectations. I can't give them more than five stars or I would.

jeff s.  |  First Impressions 
Rating:
4.0

The Manager and staff were very accommodating and friendly. The overall appearance of the store was clean but the storage area had visible cockroaches throughout. My original room was too small so I upgraded to a larger storage. There were dead bugs scattered throughout my first room and dead cockroaches in my upgraded Unit.

Elisa S. 
Rating:
5.0

Entire experience was convenient and easy!

Kim P. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM C. 
Rating:
2.0

Checked in online. Went to pick up trailer. Was directed to a large lot with many trailers. Was given an ID number to find correct trailer. Could not find. Returned to sales area. Had to stand in line again. Told clerk I could not find the trailer. She freed up and looked for herself. Couldn't find, assigned me another trailer; told me she would bring final paperwork to me. Waited and Waited. She didn't return. I drove with hitched trailer to sales . Had to wait in line again Finally was told by a second clerk they had to get the manager to fix the change of trailer. He messed around a while; told me he couldn't make the switch. He offered a larger trailer at same cost. I agreed. Went to hitch up the larger trailer and found I couldn't lift the tongue. Went all the way back to the sales office again. Had to wait in line again. Asked for help with the trailer. Eventually they sent someone to help. Took both of us to lift the tongue to my hitch ball. Finally got on my way after more than an hour wasted. Opened trailer at house where we were using it. It was very dirty inside. Had to sweep it out before we could use it. Not happy with this experience.

DONALD P. 
Rating:
5.0

Corry & his team were great. Good service. Great experience.

william p.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angela W. 
Rating:
1.0

Customer did not leave a comment.

James W. 
Rating:
2.0

Manager who helped me was very rude and yelling at his employees while assisting me. It was raining out and I had to hook up the trailer by myself because he didn't want to get wet.

MICHAEL L. 
Rating:
5.0

These fuys came in a jiff. We were supposed to have a resrvation with budget and they ended up not even confirming the reservation so we went to uhaul last minute who did an awesome job on having everything available we needed

JOSHUA W. 
Rating:
1.0

TRAIN YOUR STAFF HOW TO TALK WITH CUSTOMER , THEY ARE EMPLOYES NOT OWNERS OF UHAUL.

JAMIL K. 
Rating:
5.0

Customer did not leave a comment.

Jermaine B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mike S.  |  First Impressions 
Rating:
5.0

I appreciate all the help!

John H.  |  First Impressions 
Rating:
5.0

Exelente servicio. Lo mejor que he visto en el area de Columbus

Joaquin H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAHDIEL O. 
Rating:
5.0

The access swiping locations to exit got confusing at times for which doors but the service and facility is great

Ryan W.  |  Overall Experience 
Rating:
5.0

Lady was professional, prompt, and friendly. Both ladies there were very friendly.

william s.  |  First Impressions 
Rating:
5.0

The blonde manager is so helpful in assistance and she is gorgeous af!

Ryan W. 
Rating:
5.0

Justin and Jamison of Rhoad Brothers Moving were absolutely fantastic! Great combination of work ethic and attitude. We want to move again just because it was so pleasant working with them!

Donna A. 
Rating:
5.0

Customer did not leave a comment.

Kim B. 
Rating:
4.0

Customer did not leave a comment.

Matthew G. 
Rating:
5.0

Returning was just a little confusing.

Ivy S. 
Rating:
5.0

Wouldnt change a thing.

DONNA A. 
Rating:
5.0

I did the return check in from my phone but I kept getting an error when I tried to enter pictures for the cleanliness question. To complete the checkin I had to say I left it dirty and got charged an additional $25. Please get this fixed ASAP

Jeffery S. 
Rating:
5.0

Customer did not leave a comment.

Daniel M. 
Rating:
1.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Customer did not leave a comment.

CHARLES R. 
Rating:
2.0

I did everything online. This is the second time I have came to this location and it's my fault again I requested dollys just to get to my location to find them not there! And I was charged for one that I shouldn't have been even though I called and verified. And an additional 130 was taking out of my account. If it's not there in a few days it's gonna be another hassle. I just want my money back for the dollys I didn't receive and 130 extra that came out of my account for whatever reason.

LaTosha W. 
Rating:
5.0

Customer did not leave a comment.

ROBERT B. 
Rating:
5.0

Very helpful staff. We had 2 units rented in different parts of the building. They put us in one location instead and reminded us of the free month rent for the truck that we had rented.

Craig M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kyle F. 
Rating:
5.0

Joe was a huge help in getting us a truck and storage unit after my online reservation didn't go as planned. He went above and beyond to help. Big thanks to Joe.

BRIANNA K. 
Rating:
5.0

Customer did not leave a comment.

Carmen C. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL K. 
Rating:
4.0

Customer did not leave a comment.

Amber C. 
Rating:
5.0

Customer did not leave a comment.

Jasmine M. 
Rating:
1.0

Customer did not leave a comment.

MUTASEM Q. 
Rating:
4.0

the trailer had mulch or dirt in it, but not a big deal for what i was moving with it.

FRANCIS G. 
Rating:
4.0

Your credit card machines have the "tap to pay" feature, but the staff said the company has not updated software to activate them. I do not like sticking my credit cards in a slot, so please get this tap system working like so many other businesses have done.

MARK M. 
Rating:
4.0

Customer did not leave a comment.

RONALD S. 
Rating:
5.0

Customer did not leave a comment.

Rose B. 
Rating:
5.0

Great service

DEMETRIUS S. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN P. 
Rating:
5.0

The wonderful woman who helped me is awesome! I am sorry I forgot her name, she deserves a raise.

MEGAN T. 
Rating:
5.0

We were charged 99 cents a mile instead of the advertised 79 cents a mile. The 20 foot box truck is perfect for a large house.

Gary B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT W. 
Rating:
2.0

I got charged for not filling the gas back even though I did. All because I told the wrong guy allegedly

Brandon J. 
Rating:
3.0

Too expensive

JAMES G. 
Rating:
5.0

A wider aisle between the rental trailers and cars that park there. Not a lot of room gor big suvs to back in

MEGAN T. 
Rating:
2.0

They doing there best, but just out dated. Lady was very friendly, but guy didn't talk, later found out from yard guy he had 2 strokes and could not talk! So that's why. So if you get complaints that's the reason

Eduardo T. 
Rating:
3.0

The staff needs to be more attentive to what is going on with inline service pick up..

Fernando R. 
Rating:
3.0

No one was willing to help me with the price difference I will not recommend to anyone, Penske or hertz would have been a better choice at that price. Frank Dudzik

frank D. 
Rating:
1.0

I filled out information online but still had to go through more then ten minutes of questions. The girl that took my order had the personality of a door knob. The truck was not ready, drove out to me cold, and still needing warmed up. The back of truck and cabin smelled. Just a very poor experience. I just felt like the employees would just not deal with customers.

Ted S. 
Rating:
4.0

Accidentally got locked out of the storage didnt check it was available until 10pm. Tried calling the General manager but no answer. But over all i would definitely come back and recommend.

Marian B.  |  Overall Experience 
Rating:
5.0

Out of everyone Tia was so helpful, friendly had went above and beyond customer service skills. She was very pleasant and did a great job at following up.

Arthur W.  |  Overall Experience 
Rating:
5.0

All good

TIMOTHY T. 
Rating:
5.0

Customer did not leave a comment.

Douglas F. 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE D. 
Rating:
5.0

The employees are AWESOME!! I come to the georgesville rd location because they treat the customer's so good. The store manager has always donated boxes to the Franklin Township Police department for toy drives and other community engagement the police have. I want to say thank you for your service. Lt. David Ratliff

David R. 
Rating:
5.0

Customer did not leave a comment.

linda s.  |  Overall Experience 
Rating:
5.0

My rental was returned on time and actually before my contacted time, however I received an email asking why I had not returned my equipment a day later. As well, upon equipment being returned the gentleman said he would email my receipt to me, again it's now two days past and still no receipt. I'm not sure what the issue or confusion might be but to people like me that do not have a lot of money and a single mom so all I have matters, knowing that I'm at risk of losing money because of improper paperwork handling, it's very disheartening.

MICHELLE R. 
Rating:
5.0

We rate this location A+++ They are very helpful, always friendly and ready to help anyway they can. Trucks are always clean and ready to go when we get there and we now have an indoor storage area which is very safe and clean. We couldn't be happy with these guys and gals and will always recommend them to everyone!

TONYA M. 
Rating:
5.0

Needed wiper blades (didn't contact window on full length of blades) Inside windshield needs cleaned, glare on night from oncoming traffic.

WILLIAM H. 
Rating:
5.0

The biggest difference maker were the people working there. They were excellent customer chsmpions.

GHASSAN R. 
Rating:
5.0

Customer did not leave a comment.

Melissa P. 
Rating:
4.0

Have a few more staff scheduled for the weekend.. however the staff that helped me was very friendly and knowledgeable about their products and services..

LESLIE S. 
Rating:
5.0

They know what they are doing. Always a good experience.

STEVEN M. 
Rating:
5.0

Customer did not leave a comment.

Colton C. 
Rating:
5.0

Customer service is top notch!!!! Thank you for a very pleasant experience.

STEPHEN K. 
Rating:
5.0

Customer did not leave a comment.

Dennis H. 
Rating:
5.0

The team on Sunday was great, we had chosen to do everything online but the young lady came over to check on us. She wiped down the entire inside of the cab for us so that was nice to see in this Covid-19 environment. The manager came by to check on us too, I've dealt with him before, really nice guy! I'd definitely recommend this U-Haul facility! Thanks.

Brian H. 
Rating:
3.0

Very expensive!! Won't be doing Uhaul ever again.

Walter M. 
Rating:
5.0

The service was excellent at this location

LINWOOD B. 
Rating:
5.0

The representing was professional, friendly and helpful. The person who assisted with the hookup was efficient and helpful.

DION G. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
2.0

we found bugs, mouse droppings and live mice in our unit. all we stored in our unit was decorations and family heirlooms.

Andrew H.  |  Overall Experience 
Rating:
5.0

Other than this location being further from my home in Dublin, I am so far super glad I ended up selecting a storage unit at Georgesville. The staff was super friendly, the office and grounds are huge, but look well cleaned and maintained.

Carly G.  |  First Impressions 
Rating:
5.0

David made easy for us to get sep up in the storage facility.

Marlen G.  |  First Impressions 
Rating:
5.0

was my storage for 17 years 2 locatioms reynoldsburgh and georgesville

jose H.  |  Overall Experience 
Rating:
5.0

All the staff members at this location were extremely polite and knowledgeable to me and I only want to go to this location for my storage and rental unit needs.

Tyrone J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mark b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jeff s.  |  First Impressions 
Rating:
1.0

I didn't rent a unit. The unit they gave me was the bait unit so they couldn't find another one unless it was climate control and it cost 10 more dollars so I went somewhere else and rented one.

Shirley H.  |  Overall Experience 
Rating:
4.0

My only problem was when we opened the storage unit (and mind you this is the FIRST TIME EVER I have rented from anyone) there was a DEAD MOUSE laying on the ground! I had to go get someone to clean it up however now I am a little leery about leaving my stuff afraid mice are going to end up in the boxes. I was told they "just started" having problems that's why there were traps. I think they need to be VIGILANT on keeping them out.

MICHAEL L.  |  First Impressions 
Rating:
5.0

I love my storage unit...just the right size!

Crystal B.  |  First Impressions 
Rating:
5.0

The staff at the Georgesville Rd location are SUPERB! David S, Tia, Tyra, and Corey are always pleasant any time that I walk in. They help the customers resolve truck rental and storage needs. My storage unit is just the right size I need to store belongings. Please keep up the great work!

Crystal B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tyler P.  |  Overall Experience 
Rating:
3.0

Mice were a problem. Shortly after storing there, I went back to get something out of storage and found bits of foam on the floor under our couch. Somehow the bait box was on top of some of my stored items and the bait displaced. I rearranged the couch and reset the bait and box but still had more foam bits and found mouse poop in a couple areas when moving out. HOWEVER, the staff are very friendly and helpful. This goes for the store itself and the after hours customer service folks. I can’t really blame the staff since they can only control so much of what and how other customers store their things. It‘s just frustrating that storage facilities do not provide guarantees unless you buy the insurance from them. Lastly, the UHAUL website to check out of the units was not working (kept telling me to select a unit, which I’d already done). I tried safari and chrome. I went home and tried on my computer.... same result. Eventually called customer service who said to call the store which I did the next day. As usual the folks at the store were very friendly and helpful and had me checked out of both units within minutes. Hate to give only 3 out of 5 when the staff was so great. But the mouse problem is a huge factor and what carries the most weight in my review.

KENNY C.  |  Overall Experience 
Rating:
5.0

Cannot thank enough Corey& Ubox driver Jessie for their cooperation & help. Amazing job guys. Keep up the great work! Thank you so much!!

mamta s.  |  Overall Experience 
Rating:
1.0

There were rats and mice that destroyed all of my property. Management was helpful to guide me to insurance company, but my property was destroyed by the mice that were in the facility. Staff were chasing mice down the hallway and there is evidently a rodent issue. Would not recommend.

Amanya P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bryan E.  |  Overall Experience 
Rating:
5.0

Helpfull staff

Abdi H.  |  First Impressions 
Rating:
5.0

Corie was very helpful.

rachel s.  |  First Impressions 
Rating:
2.0

There are mice in the building and got into my personal items and damaged them. It was a shock to me because I Paid more for an indoor storage to protect it better from all elements, including rodent infestation.

REBECCA E.  |  Overall Experience 
Rating:
5.0

Thank You

Anita C.  |  Overall Experience 
Rating:
1.0

Mice got into my unit and chewed an antique tapestry. I am sure it cold hundreds of dollars to repair this. The until next door ( 2360) was open on the day were vacating and it if full of trash and dirty clothes, I am not sure but it almost appears as if he is living in there.

Robert H.  |  Overall Experience 
Rating:
5.0

Stored our camper for several months and never had a problem.

Todd H.  |  Overall Experience 
Rating:
5.0

Everyone was very nice and helpful. My Uhaul truck did have a blowout from worn tires on the rear, but it was fixed within a few hours and I was on my way. Everyone here has been amazing and I would not hesitate to come back if I ever need them at this location.

Bryan T.  |  Overall Experience 
Rating:
4.0

Could use a little extra help in the office

sandra f.  |  Overall Experience 
Rating:
5.0

Even the people work there are friendly and nice

Omar G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

joellen c.  |  First Impressions 
Rating:
5.0

Had reserved a covered RV parking spot for over winter storage (from Alaska on a long trip) back in August of 2019. When I got to Columbus in October to check in, I was told that the space was not available. I had a discussion with the manager who made it right, even though it was a bigger space than necessary.

Chris W.  |  Overall Experience 
Rating:
4.0

There was broken glass in the V 103 spot when I pulled the trailer in to park for the winter months last year. I cleaned up glass with a broom and bucket I brought from my home. I have rented a space for the winter months for the past 3 years and it is great. I am rating you with a 4 star rating instead of an 5 star rating because of the glass. I will be returning next year to rent a spot for winter months. Thanks Jay .

Jay T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa F.  |  Online Move In 
Rating:
5.0

I worked with Tia Wilson on renting a covered outdoor space for my motor home over the winter, she was outstanding at her job. she replied to my emails regarding closing out my account and did a great job getting me on my way. Plan to return and store next winter.

Gregory H.  |  Overall Experience 
Rating:
2.0

My unit had mouse poop and pee everywhere. It got all over my things. I needed storage until December however due to this issue I moved out early and got rid of a lot of my things. I will not recommend or store with you again. If asked about your facility I will tell everyone about the mice

Kelli P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KATHY D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Deanna T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donald P.  |  First Impressions 
Rating:
5.0

could not be better

Dan F.  |  Overall Experience 
Rating:
5.0

Wonderful Staff! Would definitely use the storage facility in the future and recommend to family and friends. Thank you for such great service!

Sheilah P.  |  Overall Experience 
Rating:
5.0

Great staff! Great storage space for my needs

Crystal B.  |  First Impressions 
Rating:
5.0

Great safe managed storage for my RV

Kenneth H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronneldric W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Janet G.  |  First Impressions 
Rating:
4.0

Staff was great, in general very clean but when removing belongs I found rat poop all in my unit and belongings never lived with mice nor had them and when I told the Clark there were mice poop all through my unit there was no apologies or any kind of reaction

samantha h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas J.  |  Overall Experience 
Rating:
5.0

Tia was very helpful throughout the process.

Tim S.  |  First Impressions 
Rating:
5.0

They explained everything to me and was very courteous

Patricia r.  |  First Impressions 
Rating:
4.0

Clean and Spacious! My storage unit is straight from the entrance..no turns, etc. to bring my personal belongings. Thank you!

Crystal B.  |  First Impressions 
Rating:
5.0

All th guys were very cool

Guelou T.  |  First Impressions 
Rating:
5.0

I was driven around and showed my space. The rates are great. Love the remote gates not having to remember a code to get in.

Jason A.  |  First Impressions 
Rating:
2.0

Covered outside parking area has many junk, trash filled, flat tire vehicles in it. A few time I had to be moved to another spot due to someone else taking my spot. My trailer was damaged by someone

Richard J.  |  Overall Experience 
Rating:
1.0

Some of the staff are rude. The bathrooms were dirty and smelly.

MARY ANN T.  |  Overall Experience 
Rating:
5.0

Thank you for making my first RV storage a pleasant and safe experience!

Lisa B.  |  Overall Experience 
Rating:
5.0

The representation of your company was nothing less than kind . knowledgable. And very professional. I probably took to much time for kinda venting about my situation . but none the less just wonderf

Robert S.  |  First Impressions 
Rating:
4.0

Someone needs to pressure wash the concrete in the covered storage. There’s mud on it when it rains

Steven N.  |  Overall Experience 
Rating:
5.0

Manager was very helpful.

Tina G.  |  First Impressions 
Rating:
5.0

Corie, provided excellent service getting our our reservation for a storage unit completed quick and easy so we could get our items moved in quickly. Second time we have used this location.

Javlin F.  |  First Impressions 
Rating:
5.0

Excellent staff and everyone was friendly and helpful i was in proceess of relocating here and buying my house. It turned out that the location i picked was really clkse to the house!

leslie W.  |  Overall Experience 
Rating:
5.0

Friendly and knowledgeable

sylvia m.  |  Overall Experience 
Rating:
5.0

I was in and out. Great service and very friendly.

Demetress B.  |  First Impressions 
Rating:
1.0

Rude management

Alex K.  |  Overall Experience 
Rating:
5.0

Great staff and facilities, would recommend

Kevin W.  |  Overall Experience 
Rating:
5.0

The service was great. I will be a repeat customer and will highly recommend Georgesville Road U-Haul to other people. Thank you, Bob

ROBERT B.  |  Overall Experience 
Rating:
3.0

Mice

Kevin G.  |  Overall Experience 
Rating:
5.0

the personal excelent

jose H.  |  First Impressions 
Rating:
5.0

The associate that assisted me was courteous, friendly, and knowledgeable. She made the process fast and easy.

Maggy C.  |  First Impressions 
Rating:
5.0

This is the first time at this location and the service was great, quick and very professional. The storage area was clean and very secure. Keep up the great work and thank you very much.

ROBERT B.  |  First Impressions 
Rating:
5.0

Wonderful unit, and working on downsizing, I now have enough room at my extra garage at home to accommodate "my stuff". I love the dry unit, no moisture issues of any kind, the alarm system a plus.

Dale S.  |  Overall Experience 
Rating:
5.0

Had an RV stored at the location for a few years, never had any of them broken into. Very secure. Thanks

STEPHEN C.  |  Overall Experience 
Rating:
5.0

Helped my reservation process over the phone.

jeff s.  |  First Impressions 
Rating:
5.0

Very Very nice and happy and friendly

Scott L.  |  First Impressions 
Rating:
5.0

Quick and easy check-in. Very nice and helpful staff.

LeTisha W.  |  First Impressions 
Rating:
5.0

We had excellent service from the staff.

Linda m.  |  Overall Experience 
Rating:
5.0

the manager have exceptional service

JOSE H.  |  Overall Experience 
Rating:
5.0

I excellent service.

JOHN A.  |  Overall Experience 
Rating:
5.0

Very nice place

richard r.  |  Overall Experience 
Rating:
4.0

Priced a little too high for the product. I would have stayed if priced better.

Adam W.  |  Overall Experience 
Rating:
5.0

Corie did a great job helping me figure out my billing. And was very helpful explaining everything to me.

DANIELLE S.  |  Overall Experience 
Rating:
5.0

My experience would not have been so good without Corey. He is hands down the best person I’ve worked with at uhaul past and present, this guy does his job well and deserves a promotion.

Adam J.  |  Overall Experience 
Rating:
5.0

I.like Uhaul & storage which it is amazing. I don't worry moving now to go to Uhaul!

tong y.  |  Overall Experience 
Rating:
5.0

Staff was thorough and very helpful. She went over the contract, options and all costs involved. She even physically walked me through accessing the building and my unit.

James S.  |  First Impressions 
Rating:
4.0

Everyone was very friendly during the setup process and the unit is quite spacious. 24-hour access didn't seem to work the same day as setting the reservation, though that may just need time to update

Alexander M.  |  First Impressions 
Rating:
5.0

Thank You

Anita C.  |  First Impressions 
Rating:
4.0

good service

Micheal H.  |  Overall Experience 
Rating:
5.0

Very clean.

Thomas C.  |  First Impressions 
Rating:
2.0

My rating is based on the payment process for the website and the lack of follow up regarding payment portal. The facility was great but be careful when using the U-Haul portal to make payments.

Matthew T.  |  Overall Experience 
Rating:
5.0

Very friendly and helpful would highly recommend

Christopher D.  |  First Impressions 
Rating:
4.0

Clean facility, helpful staff.

Chrissy E.  |  First Impressions 
Rating:
4.0

The securing of the storage unit went well and was very informative. However, when we attempted to check out we were met with zero help. My fiancé was turned away instead of properly ending my rental.

Angela E.  |  Overall Experience 
Rating:
4.0

The attendants were super. The problem is the scheduling office is deceitful. Useful information upfront denied. When I get to the counter I have additional expenses and no free month storage.

MARY W.  |  First Impressions 
Rating:
5.0

Quality service Easy check in

Ronald W.  |  First Impressions 
Rating:
5.0

Our experience storing our Fifth-Wheel was excellent. If there were 220v power connections available, we would have gladly paid more. 110v connection wasn't enough for our batteries to stay charged.

EDWARD S.  |  Overall Experience 
Rating:
2.0

Tried to discuss the cost of the storage unit with the manager, despite one price and signage, he insisted that this was a mistake and charged us more. We did not receive friendly, prof. service.

REBECCA S.  |  Overall Experience 
Rating:
5.0

My check in was professional and respectful. The girl made sure I was informed and took me on a tour of my unit pointing out the necessary points of interest. I was pleased with the whole process.

IRENE Q.  |  First Impressions 
Rating:
4.0

above average rating.

John K.  |  First Impressions 
Rating:
5.0

Mr Corey Lane and ( Tia) provided excellent customer service. I highly recommend this U-haul facility. It was nice to have positive human interaction that wasn't automated! Great job and thank you.

tonya m.  |  Overall Experience 
Rating:
5.0

Everyone was very friendly and efficient. They were wonderful with customer service and providing thorough assistance. Great crew on Georgesville Rd!!

Amy T.  |  First Impressions 
Rating:
5.0

Fast and accurate

Gary H.  |  First Impressions 
Rating:
4.0

My unit had mice droppings and looked like roaches.

CYRENA B.  |  Overall Experience 
Rating:
5.0

My husband and I had outstanding customer service.

Linda m.  |  First Impressions 
Rating:
5.0

From start to finish with bumps from me in the middle, Corey, Tia, Greg, Dave, to name a few were Awesome. Due to my need to move in a short period of time; they were Great

Laura W.  |  Overall Experience 
Rating:
5.0

Extremely helpful, pleasant, accommodating staff.

Anne M.  |  Overall Experience 
Rating:
3.0

Poor treatment by female staff who contacted me by phone on 4/23/19 lowered the rating from five stars to three and will likely result in my not choosing your company the next time a need arises.

Craig N.  |  Overall Experience 
Rating:
5.0

Super Easy to rent when you return a Uhaul truck when moving and the first month was free. Definitely would recommend

Tyler K.  |  Overall Experience 
Rating:
5.0

I always felt safe and confident that my things were safe as well. I liked the garage loading area, the carts and the climate controlled units. The grounds were always clean and free of rubbish.

LAURA M.  |  Overall Experience 
Rating:
5.0

Great location easy in and out. Knowledgeable staff very friendly and willing to go the Extra mile.

Laura W.  |  Overall Experience 
Rating:
5.0

Very nice and considerate. They went above and beyond up o help

Laura W.  |  First Impressions 
Rating:
5.0

Everyone was more then accommodating. I am very pleased.

Jeffrey d.  |  First Impressions 
Rating:
1.0

Worst customer experience ever I was one day late in checking out Uhaul took my $118.20 payment made on 3/29 that paid my acct until 5/14 and refused to refund. Will not use uhaul again and not recom

LEAH G.  |  Overall Experience 
Rating:
5.0

I had my UHUAL climate controlled storage for a few years. Throughout my whole time with them, not only was the staff excellent and friendly; I had no bug issues or rodent issues. Highly worth it.

Andria M.  |  Overall Experience 
Rating:
5.0

Checked in Sunday afternoon, had most of my stuff in, but came back around 7 and was lock out. I didn't realize had to check out. Is a good system and David helped me Monday morning.Great Job 5 stars.

Nicholas M.  |  First Impressions 
Rating:
5.0

They were always VERY VERY kind, considerate, and VERY VERY professional. I STRONGLY RECOMMEND THIS FACILITY TO ANYONE AND EVERYONE THAT MAY BE INTERESTED IN PUTTING ANYTHING INTO STORAGE.

ROBERT V.  |  Overall Experience 
Rating:
5.0

Great service and attention to what I needed.

sandy b.  |  First Impressions 
Rating:
5.0

Great experience with Dustin & Angie! They were on time, easy to work with and friendly.

Pam G.  |  Overall Experience 
Rating:
5.0

Everybody I dealt with was very nice and helpful. Love the free month of rent. The dollies provided were a great help.

Keith M.  |  Overall Experience 
Rating:
5.0

Storing a motorhome and the place is covered and has light and electric power to keep the battrries charged. 24 hour access and an array of security cameras.

jeff s.  |  First Impressions 
Rating:
5.0

Had nothing to complain about for the 4years our belongings were kept there so it was a great experience

APRIL A.  |  Overall Experience 
Rating:
5.0

Tia done a outstanding job. Showing me all the variables sites that were available. Thank you young lady!

Jim J.  |  First Impressions 
Rating:
5.0

Cory helped me, the day before i came in and another man helped me. 100% satisfied. clean and easy. Thank U all AT U-HAUL.

Mark v.  |  First Impressions 
Rating:
5.0

This was a grateful experience , all I my concerns was address . Keep up the great work U-Haul. Jerome Harper Sr.

jerome h.  |  First Impressions 
Rating:
3.0

Huge site, largest I’ve been to. But, it was also the lease staffed. In the two times we went in there there was only one person inside a line of maybe ten people waiting. Needs better staffing.

Korey K.  |  First Impressions 
Rating:
5.0

Great service

margaret s.  |  Overall Experience 
Rating:
5.0

Great people and great attitudes. Always helpful. I'll use them again.

JOHN R.  |  Overall Experience 
Rating:
4.0

Unit was inside a climate controlled building, very secure and very nice for the price.

aisha c.  |  Overall Experience 
Rating:
5.0

As always excellent friendly service. Very helpful.

Keith M.  |  First Impressions 
Rating:
5.0

Always helpful, thanks!

Dennis D.  |  Overall Experience 
Rating:
5.0

Corie Lane had helped me setup my unit. He was very professional, knowledgeable, and kind just an all around swell individual. The facility is clean and very secure. My experience was great thanks.

Phillip M.  |  First Impressions 
Rating:
5.0

We did not visit the facility. We had 2 UBoxes delivered. We filled one and they came back to pick them both up. This could not have been any easier. They were friendly, helpful, prompt and perfect!

Pam G.  |  Overall Experience 
Rating:
5.0

All the people at the front desk were a great help. Wonderful customer experience !!

william p.  |  First Impressions 
Rating:
5.0

Excellent

ADAM K.  |  Overall Experience 
Rating:
5.0

Great service!

tong y.  |  First Impressions 
Rating:
5.0

Great staff, made it all simple and easy.

Kenneth H.  |  First Impressions 
Rating:
5.0

Well maintained facility with good access.

jeff s.  |  Overall Experience 
Rating:
5.0

I had a great experience with this uhaul services. I have no complaints at this time.

Teneacha M.  |  Overall Experience 
Rating:
5.0

I went to the Georgesville location early due to the fact I had no place to put my extra car since I moved. I want to say it was an excellent experience, your customer representative Corey is the best

Christopher H.  |  First Impressions 
Rating:
1.0

Uncaring, unwilling to help or work things out, rude, stay away from this place.

Bryan W.  |  Overall Experience 
Rating:
5.0

Personnel was very helpful

Don G.  |  First Impressions 
Rating:
5.0

David, the general manager was very accommodating and friendly. Thank you for allowing us to use your dock for our incoming container!

ROLAND B.  |  First Impressions 
Rating:
4.0

Storage space has electrical outlet that did not work at all. electric should be provided twelve out of twenty four hours.

Corrick W.  |  Overall Experience 
Rating:
5.0

Move in was easy and the manager took very good care of me. When I had a problem, it was addressed quickly. Move out was also extremely easy. It was a great all around experience.

Kimberly W.  |  Overall Experience 
Rating:
3.0

A gentleman with a nametag labeled "owner" helped us initially, and we were very satisfied with his customer service. He passed us on to a female however, to finish who was slow, and poorly trained.

Tyler K.  |  Reservation 
Rating:
5.0

professional service from the gentleman that serve me.

johnnie b.  |  Reservation 
Rating:
5.0

Great place to store my stuff

Beverly W.  |  Overall Experience 
Rating:
5.0

A great place to store your stuff

Tikoyo J.  |  Overall Experience 
Rating:
2.0

There was no pro-rate refund when we moved out.

Theresa P.  |  Overall Experience 
Rating:
5.0

The staff was knowledgeable and fast. They explained how the system works and walked you through the process.

Gerald F.  |  Reservation 
Rating:
5.0

I absolutely loved it and if I needed to return they would definitely be my first choice

Collisha T.  |  Overall Experience 
Rating:
3.0

Customer Service over the phone was awful. Staff on site excellent, but endless issues paying rental that ALWAYS cost me $!

gayle m.  |  Overall Experience 
Rating:
5.0

This was very an outstanding storage space for the RV.

JAMES J.  |  Overall Experience 
Rating:
5.0

It would definitely serve your purpose better if it were a 24 hour access!!

theresa r.  |  Overall Experience 
Rating:
5.0

Good Customerservice

Noor M.  |  Overall Experience 
Rating:
4.0

It was busy and the wait was 30 minutes, but other than the wait, we were served excellently.

Diana R.  |  Overall Experience 
Rating:
5.0

Great facility - convenient and clean. The people were very professional.

James H.  |  Overall Experience 
Rating:
5.0

David Schumacher customer service was extraordinary

ali s.  |  Overall Experience 
Rating:
1.0

Made reservation online, however was unable to edit or cancel online. I talked to web chat and spent 2 hours on the phone with corporate and they couldn't do it either. FIX YOUR WEB INTEGRATION!!!!

Dan B.  |  Reservation 
Rating:
1.0

Made reservation online, however was unable to edit or cancel online. I talked to web chat and spent 2 hours on the phone with corporate and they couldn't do it either. FIX YOUR WEB INTEGRATION!!!!

DAN B.  |  Reservation 
Rating:
4.0

The office people just seem a bit uptight, place is always busy, maybe short staffed & or overwhelmed. Maintained got a no cause of the alarm always going off every time I opened my unit.

david j.  |  Overall Experience 
Rating:
5.0

This place was amazing when ever I needed any help there was someone to answer my questions. Great facility and good hours to retrieve storage. Very affordable and well maintained.

John H.  |  Overall Experience 
Rating:
5.0

Great covered storage for my motorhome. Just sold it so I don’t need storage any longer. Staff was courteous. Hours were adequate.

robert m.  |  Overall Experience 
Rating:
3.0

They allowed me to get my storage container within a short time of it arriving. I appreciated that a lot!

Angela L.  |  Overall Experience 
Rating:
5.0

I had an excellent experience using your climate controlled storage facility. The staff was very helpful and knowledgeable.

LANJA S.  |  Overall Experience 
Rating:
2.0

A lock-out lock was put on my outside storage after being there for only 2wks. I still had over a month left Luckily someone was there to take it off.The alarm card stopped working. Moved out.

shelia a.  |  Overall Experience 
Rating:
5.0

This was my second cross country relocation & this UHaul facility was EXCELLENT!!!

THOMAS A.  |  Overall Experience 
Rating:
4.0

I would recommend Uhaul storage to anyone. My only complaint was they kept trying to bill me a month after I moved by stuff out.

Schena G.  |  Overall Experience 
Rating:
5.0

Staff was incredibly friendly and professional. Only storage place I'll do business at.

Steven C A.  |  Overall Experience 
Rating:
5.0

friendly service.

Unhnee K.  |  Overall Experience 
Rating:
2.0

After moving out kept getting emails about past due amounts and the actions that you were going to take and contacting my old address. I called and spoke with different people multiple but contin

MATTHEW L.  |  Overall Experience 
Rating:
5.0

No problems at all

Deborah J.  |  Overall Experience 
Rating:
4.0

My storage area was a work in progress thus it was dusty leaving my property covered in dust. For the price I paid, I was not expecting this situation. I will shop around next time.

Jay Y.  |  Overall Experience 
Rating:
5.0

Thank you for storage of my camper at your facility. Very nice place.

Jay T.  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

  • Building Icon
    History

    Sed venenatis lorem nulla, at mollis nibh accumsan ac!

Back
To Top