Customer Reviews for U-Haul Moving & Storage at Greenwell Springs Road

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage at Greenwell Springs Road

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Brandon H. on

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Well done

MONICA D. on

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I made a reservation so the process was fast and easy. The representative was very polite.

Christopher L. on

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Great service, great location, and great assistance

Laura R. on

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N/A

Lakeisha R. on

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Customer did not leave a comment.

aleesha S. on

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Angela B. on

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David F. on

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LaToya B. on

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Riccara F. on

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Germiyah P. on

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every thing was great the staff was real nice and sweet

Beverly W. on

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Very helpful

carl A. on

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Jake V. on

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Carolyn P. on

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The representative had a good personality and was clear.

MARY B. on

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Thank yall and when need storage first on my list

MARY B. on

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tessa V. on

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JAVIER S. on

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Everyone from the employees at the counter to the manager were incredibly friendly. Unfortunately my unit had a leak in it that ruined my coffee table, but that’s not the locations fault.

JAVIER S. on

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Everything and everyone was great! The only thing is that apparently something leaked on my coffee table while it was in the storage unit and it swoll the material so I couldn’t use it.

Doris A. on

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Cynthia was VERY nice and helpful

Kaylah M. on

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Doris A. on

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Cynthia H. on

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Awesome customer service. Thanks to Mrs Cynthia for assisting me with all my needs.

Carolyn D. on

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Cynthia was most pleasant and helpful in processing the U-Haul truck rental.

Erika J. on

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Thank you for making my 1st time easy. I was totally grateful that the ladies was so sweet. I would definitely recommend this location. Keep hiring staff like this.

grace W. on

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..

Melissa H. on

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thanks

Jaworski J. on

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I was charged $124.42 for a tow dolly online & I was charged inside the store for $58.00 .... I need my $124.42 back asap

shay p. on

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Cynthia was fantastic!!

Jerry R. on

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Everything was beautiful

Andrew S. on

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When I dropped off the trailer, I had to find the location basically by myself, park it by myself, and disconnect it by myself. I’d recommend employees that are more helpful.

lisa T. on

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Would have liked a location closer to my home and the computer system was down when I went in to pic up the truck.

Danielle J. on

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Great service.. from day one..

Douglas M. on

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Very convenient check in return process. Thanks took advantage of the free month of storage in a climate controlled building.

Michael C. on

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The reason for storage wasn’t pleasant. But my experience with this facility was wonderful. Great customer service!

Arianne S. on

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Everything was great especially the customer service rep. She impacted my life in a major way that I didn’t know I needed. Unfortunately I don’t know her name but she’s amazing.

linda g. on

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Your service were great

Michele S. on

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I felt very safe and felt my stuff was in a safe and secure place.

Michael C. on

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I was totally shocked!! This place was AMAZING!! Nevada Randolph and Jerron Henry was very Professional and provided excellent customer service. I could not believe at how CLEAN the storage was.

Cassie S. on

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Great

angel w. on

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The rates should be prorated. My items in my storage suffered a lot of damage from mildew and mold.

JAVIER S. on

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Everyone has been extremely friendly and helpful.

Nina L. on

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I had no problems here. Excellent customer service and the facility was always clean and very well maintained.

Charles T. on

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I was very pleased with my experience with the service Thanks a bunch. Charles Terry.

Dominique D. on

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They were amazing and helped me when needed. The storage was well lit and safe. It had 24 hour access. It was very clean.

Rodmoneka C. on

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Thanks for everything

Ashley J. on

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I have always use this storage and will continue in the future.

david g. on

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place is in need of repairs.

Scott B. on

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Derek, Cynthia, Raven always friendly & helpful. Facility clean, indoor lighting terrific, on-site cart useful. Access secure, easy to navigate. Climate control kept everything in great shape.Thanks!!

Jerrika J. on

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The manager was excellent along with the workers

Jherica J. on

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Everything was great. My stuff stayed safe and i always had access. Staff was friendly and very helpful! Thanks again.

Roger C. on

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Manager was always extremely helpful and friendly!

Kaila H. on

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I have been with this storage facility for 2 years and i loved the staff and area my things were safe and i never had any problems. Thanks Green well Springs Uhaul!!

LASHAWNA B. on

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My rep was very professional, skilled and patient. She made sure i had exactly what i needed.

Kelisia A. on

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worst experience with U-Haul in general. Staff on site was very professional and helpful. After a few weeks my unit was infested with ants. This has been my worst moving experience! I also have pics

lillie g. on

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I had Ants and Spiders all over my things and my things wasn’t in Storage Two week. The Movers and I had to fight ants and 🕷 spiders. I need to file a Claim ASAP.

MAXINE H. on

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Great!

Michael P. on

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Great people always helpful.

lindreka w. on

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My belongings had bugs and spiders eggs all over it, I didn't want to bring it home. Some I will discard.

Jamelia J. on

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N/A

Mattie S. on

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The staff was very helpful and friendly.

COBEY E. on

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Billings were a little messed up at first but they corrected it.

william b. on

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Great all around