Customer Reviews for U-Haul Moving & Storage at Holiday Park

1409 reviews

1795 Golden Mile Hwy   Monroeville, PA 15146
(Located on Old Frankstown Rd just off of Rte 286)

(724) 733-1995

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(724) 733-1995

1795 Golden Mile Hwy
Monroeville, PA 15146
(Located on Old Frankstown Rd just off of Rte 286)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Dave was very helpful in securing my reservation. The staff is efficient and polite!

RODGER S. 
Rating:
5.0

Customer did not leave a comment.

Mark G. 
Rating:
5.0

My truck rental pickup and return went smooth. No problems. The employees were all very pleasant and helpful. I would definitely rent from this location again.

tammy M. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
1.0

employee wasnt wearing a mask

Dylan N. 
Rating:
5.0

Customer did not leave a comment.

Kate M. 
Rating:
4.0

Customer did not leave a comment.

amy C. 
Rating:
5.0

I was very happy with the quick service so if its not broke, dont fix it !

John F. 
Rating:
5.0

Customer did not leave a comment.

lauren M. 
Rating:
5.0

Customer did not leave a comment.

Alyssa H. 
Rating:
5.0

Great service great people

robert M. 
Rating:
5.0

Customer did not leave a comment.

bill R. 
Rating:
5.0

Customer did not leave a comment.

Chad B. 
Rating:
5.0

Customer did not leave a comment.

andrea E. 
Rating:
4.0

All was good.

Mark J. 
Rating:
5.0

Customer did not leave a comment.

Curt S. 
Rating:
4.0

Customer did not leave a comment.

Willie R. 
Rating:
5.0

Customer did not leave a comment.

robert M. 
Rating:
5.0

I was charged for a moving dolly but we never used it and the zip tie was unbroken. :(

Joe S. 
Rating:
5.0

I tried for two hours to get the equipment I needed, this was an emergency not something I had planned and failed to do the legwork. After trying to call everyone in a 5 mile radius I finally called the 1800 number and got a wonderful lady named Deanna. She was funny, kind and very helpful while I was losing my mind. I use U-Haul a lot, my only issue is that if plans change, hardly anybody is actually open on the weekend. The weekend is when people move. Longer hours on the weekend would be nice.

Carl S. 
Rating:
1.0

Drove 50 miles charged for 129. Called the location to correct, told the manager was unavailable but will call me Monday. This was a Saturday so ok. No call as of 5 PM Monday so I call the store back, manager unavailable. I have used another location prior with no issue and have no issue paying for what i use but as a customer one would expect some type of attempt to correct this type of situation.

Sean J. 
Rating:
5.0

Nothing

Robert B. 
Rating:
5.0

I used the smart phone pickup. My expectation was that I'd show up, do I couple steps and be on my way. There is more to it than that including having a contact ready to receive call, which I was not aware of. Now that I've done it once, it will be smoother the next time. Also, there was a short wait to get my key, but given it was a busy Saturday, it was understandable. Overall I think the process is good and does save you time, especially when you need to pickup at a busy day/time.

MICHAEL S. 
Rating:
5.0

Guys in the shop were very polite and made the rental easy!!

Maggie M. 
Rating:
5.0

Customer did not leave a comment.

Jessica R. 
Rating:
5.0

Customer did not leave a comment.

joe P. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Customer did not leave a comment.

Emrah D. 
Rating:
5.0

Dave and his crew were super helpful and understanding during a very difficult move. If more businesses operated with such caring, the world would be a better place.

Jamie K. 
Rating:
5.0

This was the friendliest location! Everyone was nice and also very attentive to my needs. The reservation was easy to do online! They are super affordable! They worked with me any way they could to accommodate my needs.

Jennifer W. 
Rating:
5.0

Customer did not leave a comment.

Steven V. 
Rating:
5.0

Customer did not leave a comment.

Zachary L. 
Rating:
5.0

I rented a trailer for the weekend and was able to save money by bringing it back empty to the same location. This is a great option to have although it means a bumpy ride on the way home with no load inside to weigh it down.. This could be communicated to future customers and it might persuade them one way or the other.

Polly S. 
Rating:
5.0

The staff was efficient and friendly. I was in and out in no time.

Hilda L. 
Rating:
5.0

Nothing. It was a great experience.

Gene Q. 
Rating:
5.0

Customer did not leave a comment.

Daniel S. 
Rating:
5.0

Customer did not leave a comment.

Susan M. 
Rating:
3.0

Long haired kid was rude like I was bothering him. DO NOT GO THERE! THEY TREAT YOU LIKE YOUR WASTING THEIR TIME.

KALEB A. 
Rating:
5.0

Customer did not leave a comment.

Curt E. 
Rating:
5.0

Customer did not leave a comment.

Garrett P. 
Rating:
4.0

Customer did not leave a comment.

Teresa W. 
Rating:
3.0

Customer did not leave a comment.

Kerry M. 
Rating:
5.0

Customer did not leave a comment.

LORI G. 
Rating:
5.0

Customer did not leave a comment.

Matthew B. 
Rating:
5.0

Customer did not leave a comment.

daryl A. 
Rating:
3.0

This is not my first time using this location and several times when I've used them I pick up early and apparently so does everyone else. When I arrived there were 2 people ahead of me and when I left there were 2 people behind me. The wait to rent the truck could be much shorter if there was more than person working the counter.

Ray L. 
Rating:
5.0

Customer did not leave a comment.

Brian T. 
Rating:
4.0

Customer did not leave a comment.

Linda D. 
Rating:
2.0

Staff are not helpful and it seems like you are bothering them. My truck was not clean and yet I'm expected to bring it back in good condition. Too many other locations that are much better.

Michael L. 
Rating:
5.0

Customer did not leave a comment.

matt M. 
Rating:
5.0

Customer did not leave a comment.

Joseph D. 
Rating:
5.0

Customer did not leave a comment.

Melissa W. 
Rating:
5.0

Customer did not leave a comment.

Ilkham K. 
Rating:
5.0

Customer did not leave a comment.

Larry M. 
Rating:
3.0

Customer did not leave a comment.

Meghan B. 
Rating:
5.0

No improvements are neccessary. This location at Holiday Park is well staffed and well maintained. The staff is friendly, knowledgable and courteous. My experience was outstanding. Thank you!

tom K. 
Rating:
5.0

Very friendly and efficient customer service rep. Made it easy to get in and out. Good to see him following covid guidelines too.

Timothy M. 
Rating:
5.0

Turn in went very well. However we were charged twice for the transaction and still expecting the credit.

Selena G. 
Rating:
5.0

Great Service and flexibility!

Joshua M. 
Rating:
5.0

Nothing. Great drop off experience..

Carol S. 
Rating:
4.0

Customer did not leave a comment.

Leticia F. 
Rating:
3.0

Customer did not leave a comment.

Ralph V. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

I would highly recommend this location! This was my first time renting anything from U-Haul. I didn't know exactly the size I needed nor if it would fit on my SUV. Everyone was so helpful to make this rental as easy as possible. ***** STARS

Patti D. 
Rating:
5.0

Customer did not leave a comment.

George O. 
Rating:
5.0

Customer did not leave a comment.

robert S. 
Rating:
5.0

Not sure anything else can be done, the employees are all very helpful and courteous. Thank you !!

carl T. 
Rating:
5.0

JC that assisted us was very professional.

Marlayn S. 
Rating:
5.0

Customer did not leave a comment.

wayne D. 
Rating:
5.0

Everything was great. Vehicle was clean, the manager was very easy to deal with. Great Experience.

Jack I. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
4.0

Customer did not leave a comment.

Regis H. 
Rating:
5.0

Customer did not leave a comment.

Rob B. 
Rating:
5.0

Fast. attentive and very friendly.

Corey B. 
Rating:
5.0

Customer did not leave a comment.

Deborah B.  |  Overall Experience 
Rating:
5.0

You need more people like David Macieski working for you(or me for that matter). His professionalism and demeanor was top notch!! Please share this with him. He has earned ALL of my truck rental/storage needs going forward...

Patrick D. 
Rating:
3.0

Customer did not leave a comment.

john G. 
Rating:
5.0

Customer did not leave a comment.

Merrie Beth L. 
Rating:
5.0

Dave was extremely helpful and got us exactly the truck we needed in less than 24 hours - saved our move! Pick up was quick easy with everything taken care of quickly. I've rented from Uhaul a number of times and this was the best experience, I will absolutely come back to this location and highly recommend.

Andrew H. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

jay S. 
Rating:
5.0

Customer did not leave a comment.

dave S. 
Rating:
5.0

Customer did not leave a comment.

Barletta C. 
Rating:
5.0

I've rented from various U-Haul facilities across the USA, but this location is by far the best in regards to service and equipment. The staff here are super friendly and have always gone out of their way to be helpful and accomodating. Great job!!

Samuel M. 
Rating:
5.0

Great customer service.

Jonathan B. 
Rating:
5.0

I use this location all the time. The general manager is awesome and very knowledgeable. He's the man. Thank you.

Josh L. 
Rating:
5.0

Service was excellent, people where very courteous, fast and understanding. Not the first time I use this location. Thanks got it never change. They are really great. I am moving to the other side of time after 19+ yrs. I just hope uhaul in Scott twp are are great at this location.

ALFREDO B. 
Rating:
5.0

Customer did not leave a comment.

Bill B. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH E. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
4.0

Customer did not leave a comment.

Joseph T. 
Rating:
5.0

Customer did not leave a comment.

Judith A. 
Rating:
5.0

Customer did not leave a comment.

Erick H. 
Rating:
5.0

Great experience!

scott C. 
Rating:
5.0

Quick service with friendly management!

Dennis B. 
Rating:
5.0

Customer did not leave a comment.

Mark M. 
Rating:
4.0

Customer did not leave a comment.

FRANK E. 
Rating:
5.0

Dave was excellent. Just keep doing what your doing.

mike P. 
Rating:
5.0

VERY POLITE AND HELPFUL

RODGER S. 
Rating:
5.0

Customer did not leave a comment.

john Z. 
Rating:
5.0

Customer did not leave a comment.

mary m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deborah B.  |  First Impressions 
Rating:
1.0

I showed up To my locker and all of my items were gone and I still haven’t heard from a manager as of yet where my things are completely dissatisfied with their service

Curtis M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

daithen m.  |  Overall Experience 
Rating:
3.0

The trailer leaked and all of the contents were wet. It ruined some of our collectable boxes. The staff and prices were good.

Danny P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mary m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

daithen m.  |  First Impressions 
Rating:
5.0

I would let encourage people to use humidity controlling device to cut down on mold issues... other than that was great

Derrick B.  |  Overall Experience 
Rating:
2.0

I would recommend a indoor unit. Outdoor units are not up to par. Easy access to rodents and the average rainfall and condensation.

ROBERT J.  |  Overall Experience 
Rating:
5.0

Staff at the Holiday Park facility were very helpful. Tim in particular was very generous with his time. I would use this location again and fully recommend it to others.

Jennifer R.  |  Overall Experience 
Rating:
2.0

Had a single U Box shipped to this location. Contacted Customer service to schedule pick up. Box was not ready for transport upon my pickup. Unload into new truck Staff member was extremely helpful.

Paul G.  |  Overall Experience 
No reviews have been submitted for this location.

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