Customer Reviews for U-Haul Moving & Storage at I-30 and Chicot Rd
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage at I-30 and Chicot Rd
Alanna J. on
I was told that debit cards could not be used to pay the deposit for rental trucks. This is really inconvenient. My debit card DID run as credit, but it was all I had brought with me so knowing this BEFORE I got to the store would have been good.
Anthony H. on
Not much need for improvement, you were open, have very helpful staff and the confirmed reservation actually means that, unlike Enterprise and Hertz the vehicle is really at the location, at the agreed time, ready to drive and not some mythical fantasy, rental game of chance. Thank you for your consideration - keep up the great service
Ali A. on
I tried to return the trailer online but the website couldn't find my rental so I was charged 20 dollars extra
Tekesia B. on
N/A
William W. on
A plus all around.
Kaylee W. on
My drop off location was what I expected to have at my pickup location. Easy and Smooth . The woman was very nice and very professional. Took her time to make sure things were right and actually came with us to unhook and help.
Jonathan A. on
Worst experience ever dealing with uhaul will never use there services again. Charged me several months after telling them to cancel my storage that had no lock on it these very poor customer service!
Leah B. on
I'm unsure of the names but the gentleman that checked us I'm and helped us periodically was fantastic. He has great customer service skills and was very accommodating when helping find the right size
DESSIE S. on
They all were very helpful and I would always use U-Haul for any future services. Thank you.
CRAIG R. on
Overall my experience was ok , but I was not happy that I was charged for the entire month even though I vacated the unit on the 10th of May. And someone rented the unit right after me
Shanta M. on
Wonderful
Kenneth Earl B. on
Great place.
LAWRENCE A. on
Our experience with U-Haul at I-30 and Chicot Rd. in Little Rock has been excellent. We could not have asked for better service than the help we got from Chris the manager and HK the weekend person.
DAVID B. on
Overall good experience with my temporary storage needs
ROSHUNDA D. on
Great Job!
joshua r. on
I had a wonderful experience with u-haul.... Great customer service
ANGEL B. on
The guy is very professional.
Solomon C. on
They were so helpful.
CHERYL C. on
Dry helpful and friendly
Shanta M. on
I had no problems everything was perfect the young lady that worked on 10/07/2018 sorry I can’t remember her name but she was very helpful and friendly I have already told a couple of friends ❤️
Lacey G. on
I could not have had a better service from everyone I had to deal with.
Paulette M. on
Eventhough the younglady waz sick she waz very good. Customer service excellent. Raise needed..
Tanell M. on
The staff was nice and understanding. Thanks AJ
terry g. on
Lost the key and was charged 50 to cut the lock off . They guy would not allow us to cut the lock ourselves, we had a small cordless grinder ourselves. And he stopped and said we where not allowed
WANDA S. on
Thanks for cleanliness
RHONDA M. on
The manager could stand to be a little bit nicer
Russell W. on
I had U-Boxes delivered. They were delivered when asked, and even a little early in the day which was GREAT. The drivers were very helpful and courteous. The box pickup was an equally pleasant Thanks!
WILLIS Y. on
Customer service is grand
Larry C. on
Na
Travis B. on
Steven Garrett was very friendly and helpful.
Stanley C. on
Great service and customer service. Thank you, Stan