Customer Reviews for U-Haul Moving & Storage at kaliste Saloom

2377 reviews

700 Kaliste Saloom Rd   Lafayette, LA 70508
(Next door to St Pius Catholic Church)

(337) 443-4637

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(337) 443-4637

700 Kaliste Saloom Rd
Lafayette, LA 70508
(Next door to St Pius Catholic Church)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

lisa M. 
Rating:
5.0

Friendly and helpful staff. Well-stocked facility

Natalie N. 
Rating:
5.0

Customer did not leave a comment.

BRYAN B. 
Rating:
5.0

Customer did not leave a comment.

DEREK B. 
Rating:
5.0

Customer did not leave a comment.

BRYAN C. 
Rating:
4.0

Customer did not leave a comment.

KENNETH R. 
Rating:
3.0

The employees did a good job. However, there were only two staff members for an enormous number of customers. I was supposed to do a contactless pickup, but it didn't work. I was then given the wrong set of keys. And the truck, though clean on the inside, was filthy on the outside.

Kristin T. 
Rating:
5.0

Answer the phone

Michael J. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
3.0

Customer did not leave a comment.

Derrick G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dontia A. 
Rating:
5.0

Chelsea was kind and very efficient. Thanks,

Kris C. 
Rating:
5.0

Customer did not leave a comment.

Kassler S.  |  Overall Experience 
Rating:
5.0

Very courteous and professional. Will definitely recommend

hector P. 
Rating:
5.0

Christie with customer service on the phone was very friendly and helpful with my botched online reservation from the day before. She found a truck for me at the same location! It was a bit of an emergency and she came through for me!

diane R. 
Rating:
4.0

Having someone answer the phone would be nice considering my rental location changed over night and I live out of town

WESLEY S. 
Rating:
5.0

Customer did not leave a comment.

Christina M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Victoria M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

April A.  |  First Impressions 
Rating:
5.0

The young men that run the store are amazing! Very very helpful and even gave us use boxes that was so helpful.

JAMES M.  |  First Impressions 
Rating:
5.0

Thanks for your help.

KEITH B. 
Rating:
5.0

Customer did not leave a comment.

LOUIS W. 
Rating:
5.0

Customer did not leave a comment.

AMOS J. 
Rating:
4.0

They didn't give drop off instructions so when it came time to drop off, I was taken my surprise by the text from uhaul with lots of things to do because I already returned it without doing any of that.

alainna O. 
Rating:
3.0

Truck had horrible exhaust leak and should have never been leased. If I would have had to drive more than the 6 miles, I would have been asphyxiated from the exhaust fumes.

JOHN E. 
Rating:
5.0

Pick up and drop off was easy and efficient.

KEEGAN S. 
Rating:
5.0

Customer did not leave a comment.

Marlon C. 
Rating:
4.0

Customer did not leave a comment.

gerald R. 
Rating:
4.0

All assistants very helpful

HELEN B. 
Rating:
5.0

Customer did not leave a comment.

ROBERTO A. 
Rating:
4.0

Once I was given direct contact with the delivery driver my experience was better, prior to dealing directly with Courtney the customer service experience was a nightmare. It took forever to get someone on the phone when I could actually get someone, my boxes were 2 weeks later than scheduled. However, Once Courtney was involved she was great. Very quick to respond and took great care of me. I was so impressed when my boxes arrived at my new location and everything was exactly as I loaded it. Overall I would use U boxes again.

casey B. 
Rating:
5.0

Quick and easy, good experience.

Roger T. 
Rating:
5.0

Customer did not leave a comment.

Sara C.  |  Overall Experience 
Rating:
1.0

I would never do business with you all again. It was a very bad experience i went thru

TERRY D. 
Rating:
5.0

Customer did not leave a comment.

GLENN W. 
Rating:
5.0

Customer did not leave a comment.

Daryl lee D. 
Rating:
5.0

Customer did not leave a comment.

KEVIN B.  |  First Impressions 
Rating:
3.0

Very tight location for pulling a trailer into or out of.

RONALD N. 
Rating:
5.0

Went inside to drop off trailer, while I was waiting for the man to get my info, he came in and said you all done, have a nice day. We will mail you confirmation of drop off. Haven't received that, but trailer was dropped off.

andy B. 
Rating:
5.0

Check in and check out was exceptional! Will definitely recommend!

ANTHONY B. 
Rating:
5.0

Customer did not leave a comment.

JOHN L. 
Rating:
5.0

Using my smartphone for pick up and drop off was incredibly easy! It made a hectic moving day so much smoother. The truck was well maintained and worked like a charm. I will absolutely be recommending this location to family and friends in need of rental moving equipment!

thylar C. 
Rating:
4.0

Customer did not leave a comment.

ALVIN D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donn M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LARRY P. 
Rating:
5.0

Customer did not leave a comment.

CARLON B. 
Rating:
5.0

Facility was always clean, staff was extremely Helpful. I would recommend this facility to everyone I know

Ronald W.  |  Overall Experience 
Rating:
5.0

Nothing!! Becky and team did a Great Job!!

RICHARD N. 
Rating:
5.0

Customer did not leave a comment.

Justin M. 
Rating:
5.0

Gas was completely empty after employee mentioned charging someone previously for gas and said i would be charged if it was not returned with more gas than started with

WYATT S. 
Rating:
1.0

Paid for blankets and they forgot to put them in Trailer or give them to me.

CHRISTIAN B. 
Rating:
4.0

Customer did not leave a comment.

DARWIN P. 
Rating:
5.0

Customer did not leave a comment.

Robert F. 
Rating:
4.0

The first 59 Nikki's should be free

LEANNE M. 
Rating:
5.0

Customer did not leave a comment.

CAROL ELOUISE O. 
Rating:
5.0

Customer did not leave a comment.

Cherrelle H. 
Rating:
5.0

Customer did not leave a comment.

Debra J.  |  Overall Experience 
Rating:
5.0

Staff was very friendly and very helpful. Facility is very clean and feels safe.

Donn M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donn M. 
Rating:
5.0

Very friendly staff who were on the ball!! We were in & out very quickly.

MICHAEL H. 
Rating:
5.0

Customer service was top notch, and very helpful. Would recommend to anyone

ISRAEL M. 
Rating:
2.0

When I had my first encounter with staff member to verify my storage rental, I was not given an access code nor any other useful information needed for my storage rental. On my arrival on move-in date, I had no access to to the storage facility.

Derek B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

THOMAS M. 
Rating:
5.0

Customer did not leave a comment.

DESMOND G. 
Rating:
5.0

Customer did not leave a comment.

FRANK T. 
Rating:
5.0

Customer did not leave a comment.

Russell G. 
Rating:
5.0

My location waa switched three times but this location finally had a truck for me.

CRYSTAL L. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Hannah H.  |  First Impressions 
Rating:
5.0

Simple and easy. Great experience.

Corey L. 
Rating:
5.0

So easy! Friendly and capable staff.

Elizabeth D. 
Rating:
5.0

Customer did not leave a comment.

Rex H. 
Rating:
5.0

Customer did not leave a comment.

Paul H. 
Rating:
5.0

I would say absolutely nothing. The employees were very helpful, nice, and easy to do business with.

MICHAEL S. 
Rating:
4.0

Everything was great from my experience.

Dexter R. 
Rating:
5.0

Customer did not leave a comment.

Marcos Y. 
Rating:
1.0

I went to load my storage unit and my access code did not work, I tried and tried to get ahold of the store manager for an hour before the doors wouldn’t open and I couldn’t return my truck because the gm never answered his phone. (Brett Dwyer)

Sydney B.  |  First Impressions 
Rating:
5.0

Great service the employees were real nice I will recommend to others

CHRISTIAN D. 
Rating:
5.0

Customer did not leave a comment.

Charlotte H. 
Rating:
5.0

Customer did not leave a comment.

KIM T. 
Rating:
5.0

Customer did not leave a comment.

Christopher S. 
Rating:
5.0

The associate who assisted me with the rental, Brett Dwyer was unreal! I had reserved a 10' box truck for a simple move, basically driving I-10 from Lafayette to Mississippi, and back. I asked him if he thought the truck would be ideal for the move. He recommended getting 15' truck because it rides a bit more smoother than the smaller one. I took his advice and was amazed how this truck drove and handled! We had originally reserved a truck with a competitor, but things didn't work out, and we reserved online with you guys, and I will say that I will never venture out to use another company after the customer service I received from Brett and his associates! Thanks for allowing me to have such an easy and successful move! Sincerely, Greg & Jessica Tavernit

GREGORY T. 
Rating:
1.0

This was the worse experience i had in my entire life. I will never ever have anything to do with this company any more.

TERRY D. 
Rating:
5.0

Needed a storage unit to store a few things, I went online to try to find something convenient and in my budget. I decided to go with uhaul. When I went to get everything set up, I was promptly greeted. The staff at this place is amazing, they took to time to thoroughly explain everything I needed to know and answer any question I had. I would definitely recommend this place to any of my friends and family. You guys are rockstars!

Christopher T.  |  First Impressions 
Rating:
5.0

Nothing.

ERIC S. 
Rating:
5.0

Chelsea was warm and friendly. She instructed thoroughly on the equipment and explained the do"s and don'ts Great personality. Would recommend anytime.

CHRISTOPHER Q. 
Rating:
5.0

upon entering the vehicle and leaving the parking lot the "low tire indicator light" was on. This should have been tended to before I took procession of the vehicle. I think the trucks should have a inspection before renting out . Over all the place was clean and the employees were very kind and professional

JAMES B. 
Rating:
2.0

Fix the A/c and the ramp was giving me problems the whole time I was using the truck so I had to existent my rental

WEEKS C. 
Rating:
5.0

Customer did not leave a comment.

Kendall S.  |  Overall Experience 
Rating:
5.0

I thought that the box would come off the truck because it would slam up and down . thought it would destroy my appliances and breakables . the slower i would go the worst it was . every bump in the road would slam truck box and had to hold drink in the air or it would spill all over out of the can around cup holder . thought i would get whiplash .

NEWMAN A. 
Rating:
5.0

Very friendly and helpful.

Janet S. 
Rating:
5.0

Chelsea was awesome to work with and was so helpful in recommending some moving tips. She's a rockstar.

Jill A. 
Rating:
5.0

The employee who took care of me, Chelsea, is an absolute ace! Friendly, service-oriented, and a "can do" attitude...she epitomizes what any company should want to have as a member of their organization. She makes the customer service experience unforgettable, I'll know where to go next time and who to ask for.

KARL H. 
Rating:
5.0

Customer did not leave a comment.

EUGENE G. 
Rating:
4.0

Customer did not leave a comment.

John A. 
Rating:
4.0

Not happy I was charged $10 for extra mileage. Ridiculous. Will use Penske next time.

John P. 
Rating:
5.0

Customer did not leave a comment.

CONNIE O. 
Rating:
5.0

Customer did not leave a comment.

Nicholas D. 
Rating:
5.0

Customer did not leave a comment.

brett D. 
Rating:
5.0

Customer did not leave a comment.

Ashley H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KAYLA D. 
Rating:
5.0

Customer did not leave a comment.

DILLON B. 
Rating:
4.0

Customer did not leave a comment.

TONYA H. 
Rating:
5.0

Customer did not leave a comment.

JEANETTE W. 
Rating:
5.0

Chelsea was awesome and super helpful. She made the whole experience easy and enjoyable. The staff there was quick and above and beyond.

Magaly C.  |  First Impressions 
Rating:
5.0

very friendly good location

ROBERTO G. 
Rating:
4.0

Customer did not leave a comment.

bill G. 
Rating:
5.0

Customer did not leave a comment.

Linda C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ASHLEY A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

VENKATESH K. 
Rating:
5.0

Continue doing what you're doing. Great service

Steven H. 
Rating:
5.0

Customer did not leave a comment.

Kevin W.  |  First Impressions 
Rating:
5.0

Best storage facility I have used. Friendly and helpful staff.

Michael R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kimberly D.  |  First Impressions 
Rating:
5.0

Great customer service !!

DAWN S. 
Rating:
5.0

Awesome location! Customer service representatives all deserve a raise!!!!! Like actually give them a raise!!! :D

NICHOLAS L. 
Rating:
5.0

I had a great experience! I accidentally put my pick up for 9 pm instead of Am and the guy behind the counter fixed it with no problem and I was in and out in less than 10 minutes. Very fast and friendly!

Jamal S. 
Rating:
5.0

Customer did not leave a comment.

TED S. 
Rating:
5.0

Customer did not leave a comment.

Terri C. 
Rating:
5.0

Customer did not leave a comment.

Floyd C. 
Rating:
5.0

Customer did not leave a comment.

JENNA W. 
Rating:
4.0

We were very disappointed, not in kalistee saloom location, but with our original reservation. We reserved at 15ft truck for 24/7 mobile pick up. We were sent a confirmation email to pick up at 8am aug 1 at fun jumps in Lafayette. When I made it there, I was having trouble finding the “pick up my truck” option on my desktop. I wasted time on the app for about 15 min. I realized someone was at the fun jump business. She informed me they are not open on Sunday's and they didn't have a truck for me. She looked up my name and saw that my order for a truck had not been assigned yet. No one reached out to us to tell us any different than to pick up at that location at 8am. I then had to cancel that order and create a new one. Our only option was a bigger truck at kalistee saloom. I wasted about two hours in this process. Had people at my house ready to help us move.

JAMIE J. 
Rating:
5.0

Customer did not leave a comment.

Morgan W.  |  Overall Experience 
Rating:
2.0

First of all. The employee left her keys on my bumper which miraculously made it to my house still on the bumper. This caused me to make an extra trip to the uhaul store to make sure she got her keys back. Then 4 1/2 hours later after we loaded the trailer we realized This facility allowed us to rent a trailer with steel showing on one tire. Luckily we noticed before we began the 3 1/2 road trip but it took 4 hours for roadside assistance to change the tire. This put me 4 hours behind schedule but not a single person at uhaul seemed to care. They literally acted like- oh well. I was ready to pull out at 12:30pm but did not end up leaving until 5pm. I cannot imagine how terrible this would have been had it been a mechanical issue with a truck that left a person sitting on the side of the road in 100 degree south Louisiana weather.

AMANDA K. 
Rating:
5.0

Great Service. Mr. Bailey was very professional. Thanks

BRYAN L. 
Rating:
1.0

I had a reservation and couldn't get a truck at all until tomorrow morning and then all they had was for me to use a cargo van and charge me more than what I would have paid if I had a truck

WADLEY M. 
Rating:
5.0

Customer did not leave a comment.

brittany g.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nekeisha T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nekeisha T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nekeisha T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Denisha H.  |  First Impressions 
Rating:
5.0

They go above and beyond. Facility is super clean.

Amy F.  |  Overall Experience 
Rating:
5.0

Great STAFF

Marcella C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kendall S.  |  First Impressions 
Rating:
3.0

Local office and facilities were excellent but reaching a local person is a loooooong pain. Being routed to the national phone bank when you have a question or need to discuss with a local person is a pain.

Fred D.  |  Overall Experience 
Rating:
4.0

At times it was difficult to find a worker, but as many businesses are suffering Covid 19 work shortages it is well understood and acceptable.

John D.  |  Overall Experience 
Rating:
5.0

Staff is great!

Jay R.  |  Overall Experience 
Rating:
5.0

Really liked the friendly personnel. Was courteous and helpful.

Linda C.  |  First Impressions 
Rating:
5.0

Excellent customer service and assistance

Chanci S.  |  Overall Experience 
Rating:
4.0

I have been sitting on hold everyday since Wednesday trying to speak to a live person but after 30-45 minutes on hold I give up each time. I need someone to contact me immediately 970-744-1668

Kim B.  |  Overall Experience 
Rating:
5.0

Very sweet customer service. Try their best to help accommodate your needs. Highly recommended.

ANGELA L.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

LATOYA C.  |  First Impressions 
Rating:
5.0

Nice storage. Clean and very convenient.

Mary C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

rebecca c.  |  Overall Experience 
Rating:
5.0

Brett and Chelsea were awesome. They were extremely helpful and insured all needs were met. The facility is well maintained. Promote immediately.

Daraseres O.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Erica S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

christopher l.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Denice W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

constance t.  |  Overall Experience 
Rating:
5.0

The guy who helped us went above and beyond to make sure we were satisfied. I believe his name was Bailey. Not sure but believe her was the asst mgr. Very nice guy!

ELIZABETH B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dusty G.  |  First Impressions 
Rating:
5.0

Delightful staff. Stephanie is especially bubbly and engaging. Immaculate facility. Excellent promotional offer.

Jhan B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kenericka S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

NIGEL B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kaysha B.  |  First Impressions 
Rating:
5.0

We had to go to the storage a few times. The covered bays we’re always available. The carts were so helpful. A very good experience for us.

christian s.  |  Overall Experience 
Rating:
1.0

The in office workers acted as though it was an inconvenience to answer and respond to questions. I was told my storage was ground level, however it was not, then the garage bay door nearest the steps I had to carry my belongings up was broke so that meant I had to move my stuff from an even further location. I also turned in the u haul prior to their end of day yet they marked the van as not being turned in until the next day. Being charged full price for 5 days when I had it 37 hours total is also majorly inconvenient.

Keyana S.  |  First Impressions 
Rating:
5.0

Very professional and useful

Jessee C.  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Theresa D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cynthia B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MEGAN P.  |  First Impressions 
Rating:
5.0

Staff was ultra nice and helpful. Everything was well done. Exceeded my expectations!

Daraseres O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nikki T.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

willie d.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Janeth P.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Chadnarika S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

kenrard b.  |  First Impressions 
Rating:
5.0

Chelsie was amazing professional. Friendly and helpful the facility was extremely clean safe

Chantelle T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cyrus K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jay H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jonathan B.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

KAREN T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sabrina B.  |  First Impressions 
Rating:
4.0

The answering service is horrible.. .even when there's hardly anyone in the building.. I'm not sure why. But I have no complaints and the storage was very nice. The people inside were very helpful and friendly. The service was excellent.

Ariel C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tinikki B.  |  Overall Experience 
Rating:
3.0

Customer service and everything is great but I choose no to get a unit because I’m looking for a 30 dollar unit, there should be more options on the first floor where I can easily roll a refrigerator in have the other corner to stack boxes or anything else I may need, I’m having a home built not wanting a extra bill but 30 bucks was sounding good specially with 1st month free

Ritchie D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

troy m.  |  Overall Experience 
Rating:
3.0

1st locker that they give me was taken. I had 2 walk all the back to the front. It was hot & im also pregnant. When I try to come later on to put more stuff. The code didn’t want to let me get it. And it was way before 10pm

LESLEY C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

doug p.  |  Overall Experience 
Rating:
5.0

Chelsea waited on us. She was a huge credit to your company. I don’t know what you are paying her, but whatever it is, it’s not enough. She actually made the experience fun and exciting. She was awesome!!!!! Lynn Wood

Lynn w.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Kenyettra T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARKESHA P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patricia M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Katheryn A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

brad f.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jordan s.  |  Overall Experience 
Rating:
3.0

Everything was great, except for the fact that I just paid my rent two days before moving out and that I am also paying for the 28 days that I won't actually be renting the units. And tyere is no offer/allowance for reimbursement even though I have been a very loyal/frequent customer.

Cheyenne S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tessa L.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tessa L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William J.  |  Overall Experience 
Rating:
5.0

I was simply blown away by this place. I had low expectations as my past storage rental experiences were not exceptional. I thought the building itself was unassuming. When I walked in I immediately was impressed. Staff was welcoming and helpful. Additionally the actual storage are was clean beyond my wildest imaginations. I will certainly be recommending the business for those in the area.

Jason J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jessica S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tonia R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Aerielle W.  |  First Impressions 
Rating:
5.0

We are evacuees from lake Charles we found both locations to be very helpful and pleasant.

BYRON J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Claude R.  |  Overall Experience 
Rating:
5.0

Unfortunately, the U-Haul I was given wasn't working correctly the mirror was broken on the passenger side making it impossible to drive in the rain. The brakes didn't work. Overall it wasn't a pleasant experience. And they charged me $200. I kept having to make stops between Lafayette and Lake Charles. In the rain after the storm to retrieve my property. It was a very sad day. Well, thank you have a great day.

Patricia C.  |  First Impressions 
Rating:
5.0

This UHAUL facility goes above and beyond to make sure your needs are met. I highly recommend this location!

Cynthia D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHEKEILA B.  |  Overall Experience 
Rating:
5.0

Great facility & people

Kathlene L.  |  First Impressions 
Rating:
4.0

The girl who rented me my unit needs a raise. Exceptional customer service. She went above and beyond and I rarely see that today..

TRACEY T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lee H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Allie B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carla L.  |  First Impressions 
Rating:
5.0

This is a very trying time for me and my family due to hurricane Laura. Every single person I talked to from your company was nice and helpful. I don’t have one complaint.

erica r.  |  First Impressions 
Rating:
5.0

The 2 guys that assisted me were very plesant. They helped me thoroughly and without hesitation. The facility was very clean and well set up. I would definitely recommend this location to my friends and family.

Ronshawna R.  |  First Impressions 
Rating:
5.0

Thank you!

Tonya J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michelle M.  |  First Impressions 
Rating:
5.0

Mr. Begnaud was very professional and helpful, especially for a young man his age. Very much appreciated.

troy m.  |  First Impressions 
Rating:
5.0

I would like to thank ALL the STAFF at U-Haul for they kindness and smiles. I appreciate the help and support you showed to me by answering questions and being knowledgeable about U-Haul. Brett keep up the excellent work you are doing as a general manager, Bailey thanks and Mickayla you got this you're doing a good job keep up the excellent customer service everyone. Thanks and stay alert and safe the year 2020 shall pass. 😇

mandle l.  |  Overall Experience 
Rating:
5.0

Their staff is very friendly helpful an nice, and they make sure you know what your storage is at. Thanks again!

Reggie D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ellen M.  |  Overall Experience 
Rating:
5.0

Staff was very friendly 🥰

SHIA S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

james b.  |  First Impressions 
Rating:
5.0

Very nice and helpful staff. Nice indoor facility.

Ellen M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jayson H.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

CLAYTON S.  |  First Impressions 
Rating:
5.0

Everyone was so kind and considerate taking time to show me various things. Evan he was the first person I met; there was a manager I would assume an older gentleman who was awesome as well.

Veronica R.  |  First Impressions 
Rating:
5.0

Very nice people.

April R.  |  First Impressions 
No reviews have been submitted for this location.

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