I have stored with other companies and been very disappointed. I even bought insurance and couldn’t collect when rats chewed holes in our leather sectional and things molded. Therefore I asked lots of questions ahead of time about rodents and mold. I was assured that the facilities we’re excellent. Our things were in storage for seven months. Everything was perfect when we returned. From start to finish, the staff members were all helpful, polite, and knowledgeable while they answered any questions I had. The automatic payments worked well while we were out of state. The U-Haul on Kaliste Saloom is the best storage facility in Lafayette, Louisiana.
kathy D. | Overall ExperienceSelf Storage Units in Lafayette, LA, 70508
U-Haul Moving & Storage at kaliste Saloom
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Would've liked to have the 3 weeks left of my rental refunded. I have pictures showing nothing was left in the rental was only in the unit 10 days. No refund so not happy. Legally entitled to a partial refund. But it is what it is I guess. Paper I was given said no refunds and nothing owed so. Not happy.....
Marlena G. | Overall ExperienceI never had any issues until I went to move out my things. My move out was delayed by 2 days due to being unable to gain access to my unit ,as I was told by by one of the employees that they had to lock the doors early due to an incident on the other side of the bldg. I went back the next night to remove my things and was unable to gain access again on the other side of the bldg also. So, I had to wait until the next day to remove my items to be able to do a check out thru my app. It then took 3 days to receive my email and for my contract to not show up on my app.
Tammi G. | Overall ExperienceThis is a great staff. The manager BRET is awesome and very understanding. He really took care of me and he was a blessing 🙌🏾
skylar c. | First ImpressionsThere was a car in the loading dock area where we and others were trying to unload. Staff claimed they didn’t know who the car was for. It was in the way the entire 1-2 hours we were there. Very inconvenient but I love my storage.
Stephanie E. | First ImpressionsFriendly staff. Extremely clean all the time. I am an older single female. I always felt safe.
VIRGINIA T. | Overall ExperienceGreat service and experience from the call center agent to the staff at this location. SUPERB!!
Edward L. | Overall ExperienceI tried to call the office to verify where I needed to go, but did not end up getting a person. I also called for help when I was on one of the floors and the button rang, but it did not end up connecting with anyone. Also, the map was confusing since I had an upper first floor unit and did not realize we did not need to use the elevator
Kayla W. | Online Move InThis Location is amazing!
Brad D. | Overall Experience