Customer Reviews for U-Haul Moving & Storage at Lamar Ave
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage at Lamar Ave
Tillman L. on
Hire people who know what the hell their doing.
Paul H. on
great looking store
Eric D. on
Very very very POOR CUSTOMER SERVICE. The two Black girls at your counter are too GHETTO... And I'm black!!!! I rented a trailer and I had to took it up myself (NO HELP) . Now I don't know if this is ok with your company or not . I guess that's why the company is called U-HAUL.
Jason S. on
The two ladies working the day and time of my pickup were very nice and very accommodating,,,.great staff!
Billy M. on
We had reserved the truck in Germantown but had to pick it up on Lamar. They did add some mileage. The ac did not work. Worked ok leaving Memphis then went out as soon as we got on the interstate. Had no ac to Nashville.
James J. on
Had to wait a long period of time.
Larry H. on
N/A
Yoni Z. on
Staff was friendly & professional
Yoni Z. on
The customer service was very profressional and the staff was helpful and friendly!
sarah b. on
I have always had a great opportunity renting Uhaul's from this location. Although, on my recent reservation, I needed 6 dolly's and I did not realize the store would not be able to put any aside for me when I made the reservation. This did cause some issues with my use of the Uhaul's. It would be nice if the Uhaul locations had more rentals available. Thank you!
Jason H. on
Terrible location
Nathaniel B. on
There were no equipment person there to help customers Equipment was not maintained well If it is past a certain time customers have to load and unload the equipment
Sharron M. on
Nothing. !!!!!! My rep did a Great Job
Chastity J. on
The young lady at the front desk was very unprofessional. She did not help me and then answered her cellphone in my face. When I said excuse me she looks up and just started. A man came in from outside and told me he’ll assist me.
Gerard K. on
Fast, friendly service. Equipment was cleaned and ready to go at scheduled pickup time. Very satisfying experience.
Antoinette L. on
Stop selling
charlissa l. on
They had great customer service and was very attentive. I enjoyed the experience.
VANESSA J. on
Very good service.
Kenya J. on
Staff was nice, welcoming & helpful
SHANNON W. on
SUPER GENERAL MANAGER AND WONDERFUL STAFF! I GIVE THEM A BILLIIN LIGHT YEARS OF RECOMMENDATIONS! ~SUNSHINE
CaSandra W. on
I had a lot of things lost/damaged due to mold growth in just a few short months. But if it were not for that very important fact, I would give it a higher rating. Management was AWESOME!
Mary Lou M. on
Personnel were very helpful especially because once I told them what I wanted, they showed me space but acknowledged that location didn't have what I needed and was not open the hours I required.
Antrolique S. on
No comments
ashinik j. on
Thanks
Edward W. on
Good experience
Kevin S. on
Storage place is awful anybody can go in, unit was to small, very inconvenient, to much money, they changed my storage place at the last minute from union to Lamar didn't upgrade my unit when I change
Bryon B. on
I hate leaving feedback but I get 7 emails a day. I hope if I fill out the survey, I will get less emails