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VIVA F. | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage at Lamar Ave
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very unprofessional staff
JIMMY Y. | First ImpressionsThis facility was exceptional in every way. They were so helpful and friendly and renting my storage locker was a breeze. I high recommend this facility for anyone. The location is easy to reach and the hours are so very convenient.
Jacqueline H. | Overall Experiencevery nice
Corey M. | First ImpressionsCommon Sense Courtesy ~was enough for Me to Rate this location with Well done for the environment itself~
Mercy H. | Overall ExperienceJasmine gave me excellent customer services. She made sure I understood everything and was very helpful in assuring me that my belongings would be in a secured space. She deserves a Gold Star!
sharon s. | First ImpressionsI do not remember the young lady's name who helped me when I closed out my contract but I did want to say that she went above and beyond to accommodate our needs and I really appreciated her professionalism and outstanding customer service.
Kathryn L. | Overall ExperienceIt was upsetting to not be given a downstairs unit as requested. I’m disabled and storage was upstairs and very difficult for me.
Janette B. | Overall ExperienceMiss Jasmine was amazing! The process was easy and straight forward
ALEEAH B. | First ImpressionsThe ceiling was leaking and all my things got molded!!!!
Joy R. | Overall ExperienceI was very pleased that they worked with me since I wasn't in town very much. Staff was very helpful.
Curtis T. | Overall ExperienceThe place has a lot of trash lying around and the lot is so full you can’t navigate the trucks into storage area to unload without assistance (moving stuff around to make way). They DID assist us for which we were thankful, it’s just the place was disorganized and quite a mess.
Janette B. | First ImpressionsYa'll Rock #1
shelia w. | Overall ExperienceThey only had 1 cart per building and no elevator for the upstairs rooms which made it difficult to move in with big furniture and appliances.
Shuan F. | Overall ExperienceGreat experience with Jazmine! Looking forward to returning to use the Lamar Semmes location for future business.
MARLENE F. | First ImpressionsThis place was convenient and the staff friendly.
Patsy W. | Overall Experiencethis is the second time I've used them, everyone is always friendly and willing to assistance. I especially want to thank them when the storage door broke they fix it quickly.
ADRIANNE G. | Overall ExperienceStaff was friendly & professional
Yoni Z. | First ImpressionsVery good service.
VANESSA J. | First ImpressionsStaff was nice, welcoming & helpful
Kenya J. | First Impressions