Customer Reviews for U-Haul Moving & Storage at Maitland Blvd
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage at Maitland Blvd
Michelle T. on
The agent at the drop off location was friendly and efficient. I really appreciated that the company was willing to allow this location as the drop off location instead of where I had originally put on the order. The agent on the phone very easily changed the drop off location and it was better for me since I rented storage at this location.
Stephenie M. on
Account was closed but they kept calling about it.
Gerald D. on
Sammy and Joshell was very courteous and did and outstanding job for me. Thanks for their service.
Dillon C. on
Sammy is amazing! I made my reservation with her a few weeks in advance and she was able to get a truck there in time for when I needed to pick it up.
WILLICIA G. on
You can stop over charging. I was a tiny bit under the 1/4 and they charge for a full tank. Then for a hour or more over you pay for a full day plus get charge for a full tank of gas that’s not right. I should have learned from 2 yrs ago when I needed to rent 1. I said o would not come back. The vehicle was clean. But y’all prices are deceiving!! 39$ a day turns into 170$. Ridiculous!!
hank S. on
Keep up the good work.
MELISSA M. on
The young lady who helped me get a last second car hauler were awesome and got me situated and out the door quickly. I made it back right before close but the young man that was there had no problem opening the gate and getting us checked back in. Very courteous and professional.
Felicia S. on
My card was charged an additional$45 . i didnt authorize this transaction.
Melissa P. on
Great service
Reginald F. on
Very polite and excellent service. Thank You
Genon M. on
The staff at this location were professional, helpful and courteous. It would be helpful if the "central" or "national" call center staff were provided a map or training on Google maps so that they could become familiar with where UHaul locations are in relation to other locations in the same area that may be part of the customer's move such as residence, storage unit, etc.
Dorothy H. on
Sam the manager and all employees were courteous and professional with every encounter we had. My storage area was clean n bug and rodent free as we unpacked it. Yay!😊 Overall experience a 10 / 10.
John F. on
Rented a car dolly for 2 days but got charged for 5 days so now I need to get a refund for the 3 days did not use.
Frederick R. on
The van smelled like cigarette smoke.
Carlos R. on
They are offering a parking lot of 40 and I can only use 20 because I block others and could not solve so cancel and I will never recommend them to anyone
LAWRENCE W. on
Staff were very helpful and friendly. My experience with them was excellent, not to mention speedy!! I will definitely use them again if I need a vehicle for moving materials!!
Christian C. on
The truck had roaches inside. I had 10 crawl on me while driving. There was one guy working there today. One poor guy handling every responsibility perfectly but secretly understaffed for everything he had going on. Taking care of 5 at a time while the phone rings, running back and forth. Where is the help? You should give that guy a raise for the excellent service he was able to provide while doing 30 other things. Worker quality great, manager scheduling and trying to save money not so great.
Randy N. on
The guy was real cool and calm even with several people watching. Henrique Is an Asset
Jess E. on
Computer down for 45 minutes. Employees confirm that it's a common occurrence horrible tech group
BRAD E. on
Only wish is that they would clean up the bank storage area. Several pieces of junk in there, even caught someone living in the bank storage area a couple years ago.
berlinda j. on
The Staff Was Very Professional. Peace
yan l. on
i cancel in february but you continue charge me after just check because i send many email for cancel
David D. on
Thank you for the excellent service, greatly appreciated it.
Victor D. on
The manager, Sammy Neste-Forman went above & beyond to meet our needs. We were relocating from a different state & she worked with us from beginning to end. We would highly recommend this place...
william s. on
Great experience very friendly staff was in and out with no issues thank you very much
Kevin L. on
Everyone at this location was helpful and willing to go above and beyond the call of duty.
Ted S. on
I recently started renting a unit from here and so far every one has been friendly, the facilities are clean and kept up.
SUE C. on
Thanks
Naomi C. on
Front desk associates were unknowledgeable and rude.
RODNEY R. on
polite and prompt service
Ammorree S. on
Very friendly and accommodating! Excellent service!
lisa b. on
Wonderful staff and excellent service. I would definitely use that facility again!
John D. on
Very good customer service. This is my second time returning as a customer.
Tara W. on
based on my interactions with staff recently, which have been great. Everyone was polite, efficient and helpful unlike a year ago when I encountered some of the worst customer service I have ever seen
Arlene G. on
I had my storage room for 1 1/2 years. Everything was intact no rodents in my belongings, everything was safe and sound. Thank you Uhaul!
Jennifer H. on
Staff was always friendly. Kept facility very clean and presentable
Camille P. on
My experience was good.
YVONNE T. on
Yes the gentleman that did my reservation was very serviceable and courteous I appreciate the time he took to answer my questions and my concerns about renting a storage unit. Thank you so much . I ,
CINDY B. on
Thank you
Deborah L. on
Good service Friendly staff
AMBER S. on
Excelent job uhaul thankyou
Jim D. on
Overall happy with experience