The only bad thing was the mothballs smell. It was overwhelming. One of the people has several storage rooms and she has mothballs and I know that is not your fault but you might want her tovcut back or get rid of them
Customer Reviews for U-Haul Moving & Storage at Mall of Georgia
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage at Mall of Georgia
Both staff members were very polite and service with a smile. I just hate to see unhappy customer service. Not here. Thanks for helping make a move more pleasant.
I had a good experience with the staff and access to my unit. I selected a drive up unit so I didn’t have to walk inside the building. The downside to that is its outside so there was dust on some of my items.
After frustration with getting no help over the phone I walked into a location on Buford Ga and the manager there went beyond and above to make sure I was happy. Because of manager like her I would recommend Uhaul as a place for storage and moving.
Ms Tyler the employee on Burford Hwy location was the bomb. Her personality, her professionalism, her helpfulness was top 100. If employers could have 10 of her customers service would be fantastic. My husband and I enjoyed this storage place from day one. When we checked in from moving here from Wisconsin Danyell the manager was great also. Thanks again.
The person helping us was amazing and made it sob easy to rent the place.
Everything was great, the one problem I wanna bring to your attention is that I reserved a 10x25 unit and even on my receipt that I was given at check in says 10x25 but unit 1001 is most definitely not 10x25.
Great customer service.
Great clean facility
Talara was very helpful, knowledgeable, understanding, cheerful. She is excellent in customer service.
Manager Hall was great. Wonderful experience with her.
Very professional
Outstanding service by this facilities employees. We are very appreciative.
Great location and staff were terrific. The young lady was so helpful and made me feel valued as she remembered my name when I came in. Danielle was great and she will make sure she gets you the best deal in town. You will love the cleanliness of the facilities and the rates too!
Thanks
v good experience. All employees have been awesome. Only thing is computer would not work for a long time & several people waiting in line b.c sometimes it worked right & sometimes didnt when taking a payment.
Alan was extremely helpful and friendly. And very knowledgeable about the facility.
I had the best experience with everyone I came in contact with. Thanks to every one!
I saw a green snake at the cub and a some roaches
Danielle Hall, the manager, was above and beyond what we expected. I sent email to inquire about 10x12 climate availability on a Sat and got a response within 10 minutes. Difficult move from South Carolina was made easier with reserved (2 adjacent 10x20) units accessible to tractor trailer through her. Move in was easy and streamlined. You could tell she really cared about her facility. Clean and easy access to building and storage units (climate controlled)
Great and friendly customer service
To Top