Customer Reviews for U-Haul Moving & Storage at Memorial Dr

3,502 reviews

1010 S Memorial Dr   Tulsa, OK 74112
(11th & Memorial Dr)

(918) 836-0116

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(918) 836-0116

1010 S Memorial Dr
Tulsa, OK 74112
(11th & Memorial Dr)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The young woman at the counter was great. There was a long line as this was the only location open on Sunday and she handled the quickly and efficiently.

tammy M. 
Rating:
3.0

Customer did not leave a comment.

Leo W. 
Rating:
3.0

Customer did not leave a comment.

Earnest H. 
Rating:
5.0

Customer did not leave a comment.

Stephanie H. 
Rating:
5.0

Both the lady and the man running the place deserve a raise. They were amazing and professional under extreme pressure. If I were an employer I would try to steal them from your business.

Nikki R. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey R. 
Rating:
1.0

Requested that another driver get added, no information was taken

Andrea E. 
Rating:
4.0

Customer did not leave a comment.

Chris H. 
Rating:
5.0

I appreciate the courtesy and professionalism of your staff. Also the equipment is well maintained

Tim L. 
Rating:
5.0

The customer service rep at this location that helped me was very nice.

Jason W. 
Rating:
2.0

Again, need more staff. They did the best they could but the building is very confusing and staff are clearly overworked. Not good customer service (not the staffs fault, corporate's fault for understaffing)

Jason D. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
4.0

Customer did not leave a comment.

Benjamin B. 
Rating:
5.0

Customer did not leave a comment.

huang S. 
Rating:
1.0

NOT CUSTOMER FRIENDLY NO HELP WE ARE OLD WE HAD A VERY HARD TIME GETTING IN AND OUT OF TRUCK LOADING AND UNLOADING SHOULD HAVE GOTTEN A SMALLER TRUCK

kim H. 
Rating:
5.0

Customer did not leave a comment.

SCOTT M. 
Rating:
3.0

I was charged extra

RYAN M. 
Rating:
5.0

Customer did not leave a comment.

NELSON A. 
Rating:
5.0

Customer did not leave a comment.

ALEXANDER R. 
Rating:
5.0

Lower prices just a bit

Nolan J. 
Rating:
5.0

Customer did not leave a comment.

Tracy W. 
Rating:
5.0

The best customer service in the world

JAMES P. 
Rating:
5.0

For a Saturday morning, very helpful staff, friendly and got me in and out

DONNIE M. 
Rating:
3.0

Have a truck available when and where agreed. I went to the Downtown location and was sent all the way to memorial. Costs me 15 more miles at 89 cents a mile. This after physically going to 2 stores in the previous week to make sure. I had the loading dock secured and had to pay 3 helpers while I went across town to find a smaller truck than I needed. We will finish today in a pickup. I believe this was a scam to charge me more mileage. I am going to post on yelp, Facebook and report to the BBB.

john B. 
Rating:
5.0

Customer did not leave a comment.

Michael R. 
Rating:
4.0

Customer did not leave a comment.

Joy V. 
Rating:
5.0

Customer did not leave a comment.

Brian M. 
Rating:
5.0

Fantastic service!

Edward H. 
Rating:
5.0

The person who helped me was very courteous and respectful, was in and out in a very short time,he did really well

Santos S. 
Rating:
5.0

I always say:” SIMPLE THE BEST!” Thank you . 💪😎

Petar B. 
Rating:
3.0

Tell people about the 15%hold on their credit card

Kenneth T. 
Rating:
5.0

Truck did not have air conditioning because the control was broken.

Kathleen J. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
1.0

They took $60 off my fucking card when the original payment was like $39 I filled the take back up and did no damage to the vehicle, I even cleaned all my trash out and everything I returned it back how I got it and they still managed to take $20 extra dollars out and didn't even tell me why and I never got a fucking recipe

DARIAN D. 
Rating:
5.0

Customer did not leave a comment.

Billy Y. 
Rating:
5.0

Customer did not leave a comment.

Wayne M. 
Rating:
5.0

they made sure I knew where to drop it off if I came in after hours good customer service

Dwayne H. 
Rating:
5.0

The staff were extraordinary, gracious and beyond helpful.

Joseph W. 
Rating:
5.0

They were friendly & helpful when there was a problem.

SUSAN R. 
Rating:
4.0

Customer did not leave a comment.

Barry H. 
Rating:
4.0

Clean except wind shield.

Mike W. 
Rating:
4.0

Customer did not leave a comment.

Peter M. 
Rating:
4.0

Customer did not leave a comment.

Yossief T. 
Rating:
5.0

Customer did not leave a comment.

alexciaya V. 
Rating:
4.0

Customer did not leave a comment.

Mackenzie M. 
Rating:
5.0

Nothing

William M. 
Rating:
4.0

Make sure all tires have the right amount of tire pressure in them, the most recent rental tires was very low.

Anika S. 
Rating:
5.0

Overall great experience

Edward S. 
Rating:
5.0

Customer did not leave a comment.

Daphne C. 
Rating:
5.0

Customer did not leave a comment.

Ryan B. 
Rating:
5.0

Customer did not leave a comment.

Sheree A. 
Rating:
5.0

Customer did not leave a comment.

Darrell W. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Customer did not leave a comment.

Ivan A. 
Rating:
5.0

Customer did not leave a comment.

Philip P. 
Rating:
5.0

Helpful and friendly personnel. Very pleasant.

Joy V. 
Rating:
4.0

Put the key drop box in front of the store so people can see it. We dropped off the uhaul truck at 5am but couldn't find the drop box any where! We had to stay up another 2 hours after moving all night just to wait until the store opened to return the keys.

Cer L. 
Rating:
5.0

Customer did not leave a comment.

Arim B. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

Antronet S. 
Rating:
5.0

Always available when I need a truck quick. Nice and friendly 😊

ANIKA S. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
4.0

Customer did not leave a comment.

Marcus M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rebecca B. 
Rating:
5.0

Customer did not leave a comment.

Adeel A. 
Rating:
5.0

Staff was incredibly friendly and helpful with storage, rentals and purchasing boxes.

Sierra H.  |  Overall Experience 
Rating:
5.0

Everybody was very helpful

Stacy H. 
Rating:
5.0

Customer did not leave a comment.

Joseph M. 
Rating:
5.0

It was great

Joseph R. 
Rating:
5.0

Your in town trucks are terrible and need to be replaced!!! Gas mileage is a joke!

John D. 
Rating:
1.0

Oh hell no I was very disappointed in the service I reserved a trailer and they said I didn't . Ended up costing me $65.00 instead of $18.95 like my reserved one said !

Cheryl S. 
Rating:
2.0

They didn't mark the milage in the truck from the person before me .tried to charge me an extra $119.00 i left under the impression that I was going to get a call before anything was charged 2wks later they've tried to charge my card 2xs for 119 and 1 for $149.50 still haven't herd from no one everytime I call I get I will call you before the day is over for sure n nothing

MELISSA S. 
Rating:
5.0

Customer did not leave a comment.

ronald G. 
Rating:
5.0

Customer did not leave a comment.

Sandra R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rebecca P. 
Rating:
5.0

Customer did not leave a comment.

Daun O. 
Rating:
4.0

Customer did not leave a comment.

Michael F. 
Rating:
5.0

Customer did not leave a comment.

CHARLES S. 
Rating:
5.0

Customer did not leave a comment.

Tony O. 
Rating:
5.0

Customer did not leave a comment.

Mike H. 
Rating:
5.0

Customer did not leave a comment.

Eric S. 
Rating:
5.0

Customer did not leave a comment.

shanai W. 
Rating:
5.0

I don't know the young woman's name that helped me, but I was in the Sunday the 20th at 1:30 for a trailer rental. The woman was so nice and helpful. She even ran out there and wheeled the trailer around for me. Great customer service. If I owned this franchise I would definitely give this employee more responsibility and pay. Just an observation. Have a great day.

Todd J. 
Rating:
5.0

Customer did not leave a comment.

GINA E. 
Rating:
5.0

Customer did not leave a comment.

Robert I. 
Rating:
5.0

Customer did not leave a comment.

Jason H.  |  Overall Experience 
Rating:
5.0

Uhaul was so great to us. A great experience!

Rhonda H. 
Rating:
5.0

I chose this store because of the customer service and selection

Ernest S. 
Rating:
5.0

Customer did not leave a comment.

James G. 
Rating:
5.0

Upon pickup we were told we could return to any location in Oklahoma City within the 3 day window. Then we got a call on Day 1 of 3 that we had to choose a location. Odd, but easily resolved.

Nathan S. 
Rating:
5.0

Customer did not leave a comment.

Sandra R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TRACI F. 
Rating:
1.0

Denesha Anderson-care was extremely rude and annoyed at the little she did help. So frustrated that I returned the truck without use and renting from a different location

Hillary K. 
Rating:
5.0

The location was convenient, well maintained and helpful staff. Thank you

Gary N. 
Rating:
5.0

Customer did not leave a comment.

Joseph G. 
Rating:
5.0

Customer did not leave a comment.

JAMES B. 
Rating:
5.0

all was good thank you!

Robin N. 
Rating:
4.0

Customer did not leave a comment.

ROBERT E. 
Rating:
5.0

Customer did not leave a comment.

BRENT F. 
Rating:
5.0

Customer did not leave a comment.

Frank V. 
Rating:
4.0

The direct phone was not always answered. Hard to get someone on the phone except corporate. Very good gentleman working the back.

Ken F. 
Rating:
5.0

Friendly, over and above customer service. Also, Josh went above and beyond to see that we found the right location for our needs even tho he had changed locations.

Wanda B. 
Rating:
2.0

the person did not do a walk around inspection even after several times I asked was there anything else I needed to do. He told me no, I was all good and that was everything. He unhooked the trailer without asking me. He was nice but he didn't do his job as far as communicating and informing me of what he was doing and allowing me to accept any charges. The only thing he did was joke with me about my knot tying skills, and asked how I wanted the receipt and it would be in my email soon. I asked him was there anything else or was I supposed to do anything he assured me no. 30 minutes later I received an email b/c he charged my card $60 after I left, didn't discuss any paperwork and I never signed off for the credit card transaction. The drop of location was changed despite my contract stating a much closer location was the drop off. Yet I was charged a fee for the time it took me to get to the further away location. Which in fact voided out my original contraction from the terms and agreement to which I signed for.

Jachin W. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS W. 
Rating:
5.0

People were friendly, helpful, and efficient. Very positive experience.

RONALD H. 
Rating:
5.0

Customer did not leave a comment.

David R.  |  Overall Experience 
Rating:
1.0

I was calling to pick up the rest of my belongings and no one picked up the phone or followed up to notify me. I’ve lost my child’s toys and important books.

Kerreon W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

leah k.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David R.  |  First Impressions 
Rating:
5.0

Thank you for always having kind and courteous professionals on site for my rental and storage concerns. I was extremely pleased with the way my 2 ongoing year experience with U-Haul. Your staff at this facility is outstanding, and quite helpful in my needs over the 2 years. Special thanks to Eddie and the recently returning lady employee (Kari?), who originally made my rental contract and is now manager to the facility. Thank you both so very much.

Gary M.  |  Overall Experience 
Rating:
5.0

Helpful staffing sometimes the wait for the register is a bit of a wait due to slow internet service but not to bad over all pleased with service.

Walter F.  |  Overall Experience 
Rating:
5.0

Very satisfied

LESLIE W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NATHAN S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joshua K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dustin H.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

COLLEEN S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ronald F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Taniceka F.  |  First Impressions 
Rating:
5.0

Everyone was friendly and very helpful. My storage unit was good. I did run into a small issue once and they fixed it quickly. No complaints here. My stuff has been there for a few years and it has been safe and secure. They even went beyond and loaned me a broom once and filled my tire up with air when I was low. Things I needed at that time. I did buy my Uhaul hitch there for my car. It was a good buy. I highly recommend this storage unit.

Annette J.  |  Overall Experience 
Rating:
4.0

I’m a new customer. This is my first storage rental. The only complaint that I have is it was difficult to place my lock on my 5/5 door because the latch wasn’t lined up. I had to use muscle and I was exhausted after I final lined the holes up to be able to place the lock and lock it. But other than that my experience wasn’t bad.

opal l.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dale M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Gwendolyn R.  |  Online Move In 
Rating:
5.0

Will use u-haul again

Chester C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joshua K.  |  First Impressions 
Rating:
5.0

Always clean and we'll lit. There till this last month. I think maybe water leaked. There was some mildew on some boxes and a wooden ice chest. This last time it wasn't as cool in there as it always is. I can understand that so etimes things happened beyond our control. But I will continue to use U-Haul services.

Frances M.  |  Overall Experience 
Rating:
5.0

Staff is great helped us right away on moving to another building due to cockroaches but management assured me that the building will be taken care of right away.

Walter F.  |  First Impressions 
Rating:
5.0

The lady who helped me was so nice. She really helped with everything I needed. Super friendly. Thank you so much for your help.

Emily A.  |  First Impressions 
Rating:
1.0

Had to rent truck one (1) extra day because I could not unload my belongings. I was unwilling to settle for a "climate controlled" space that was 88 degrees, humid, etc. I had to search for another facility that was appropriate and true to advertising of "climate controlled." Extra Stress, a different helper, extra miles, gas, etc, VERY DISAPPOINTED in that respect. I was never offered compensation due to facility's inefficiency to produce what was/they advertised!! Truck drove fine. I will not recommend storage at the 1010 S Memorial Drive, Tulsa, OK to anyone.

SHERRY F.  |  First Impressions 
Rating:
5.0

I was treated extremely well. Even when a mistake was made it was corrected quickly and to my satisfaction. I found the Manager and employee Kari Clay very helpful. I would go back because of their customer service.

Paul B.  |  Overall Experience 
Rating:
5.0

The people that work at the 11th street&memorial are the best.very helpful &friendly.

Debbie R.  |  Overall Experience 
Rating:
1.0

I found roaches in my belongings

STEVEN A.  |  Overall Experience 
Rating:
5.0

Over the top service!!

Radiance L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bridgett J.  |  First Impressions 
Rating:
5.0

Tanya was very friendly and helpful as well as the man who brought us the lock for oir unit. A+ Customer service.

Mandy A.  |  First Impressions 
Rating:
1.0

Staff was not friendly and the storage unit I was given still had trash in it.

Somtochukwu E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeff M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jonathan H.  |  Overall Experience 
Rating:
5.0

The people that work there are very nice&helpful.

Debbie R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH P.  |  First Impressions 
Rating:
2.0

The storage leak water on my stuff

allen B.  |  Overall Experience 
Rating:
4.0

Not only was my truck not available but i was unable to rent the storage unit that had been available days before.. so my husband said let's pray and so when Imy truck location was transferred I felt compelled to ask if they rented storage units not knowing uhaul has storage units.. thank you Jesus He worked everything out all at one place

Ruth J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

justine p.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michelle W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

iesha c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LaDonna J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David M.  |  First Impressions 
Rating:
5.0

Love staff very friendly good people thanks everyone..

Lois W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ian E.  |  Online Move In 
Rating:
5.0

Getting our storage space was fast and easy. She (forgot name) was very cordial and helpful.

Arthur R.  |  First Impressions 
Rating:
1.0

It was bad for me because I lost everything I owed not yalls fault

TAKENNA T.  |  Overall Experience 
Rating:
4.0

Tanya was very helpful and accommodating.

ROBERT C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

cindy b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeff M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PATRICIA M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

andrea a.  |  Overall Experience 
Rating:
5.0

Excellent service

felipe p.  |  Overall Experience 
Rating:
5.0

Great service and staff very helpful. The place in Broken Arrow staff could receive and help getting my Jeep off equipment of truck. They had no room for tuck and equipment. The also sent me another U Haul location and it was wrong area of Tulsa. I found the place on 11th.

guadalpe g.  |  First Impressions 
Rating:
5.0

I really like the fact that u never really hear about them have any brake ins

Tritney C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James H.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tracy S.  |  First Impressions 
Rating:
4.0

Everything was good but the location where it located at in corner of street makes it hard to turn when a GOS tells u to go one way n I need to make a u turn . Also I rented a trailer to haul a truck n my truck didn’t fit there in trailer

PATRICIA M.  |  First Impressions 
Rating:
5.0

Staff was always friendly and very helpful. Thanks so much for a pleasant experience!!

Gina F.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Gina F.  |  First Impressions 
Rating:
5.0

Really just the perfect experience! The safety of the location was excellent; location, availability, staff at site is so friendly and always eager to help. Lots of product for every kind of moving/packing/dolly’s/trucks, you name it. We have used their storage twice and trucks also

Tricia G.  |  Overall Experience 
Rating:
5.0

Friendly staff. Easy to reserve and easy to turn in. I have used UHAUL for decades. My number 1 choice!

vicky g.  |  Overall Experience 
Rating:
2.0

Under staffed wait is to long.

Paul B.  |  First Impressions 
Rating:
2.0

Some initial issues were inconvenient but a customer service employee at front desk fixed the situation.

Paul B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BOBBY P.  |  Overall Experience 
Rating:
4.0

My experience was great! I only had one hiccup and that was the day I came to empty my storage. My card didn't work, but an employee was right there to help with the gate, coming and going. I would recommend.

Andrea T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tanisha S.  |  Overall Experience 
Rating:
5.0

Good Job!

will r.  |  Overall Experience 
Rating:
5.0

Ms. Tanya (the manager) was always very helpful and professional. All transactions were smooth and simple. The entire experience really couldn’t have been any easier. Definitely a location I’d use again if necessary.

DESTINEE T.  |  Overall Experience 
Rating:
5.0

The staff at 1010 S Memorial drive is amazing! Renting the storage unit was easy, convenient, and well explained. Our storage unit was being used a place to transition our belongings while moving from a new state and into a new house. With the all the stress involved with a big move, U-haul made things stress-free and even provided comfort, compassion, and bottled water to our family when things got hard. Thanks U-haul!

WIL S.  |  Overall Experience 
Rating:
5.0

Tanya was so very helpful to me during a very rough period and I win never forget how kind and caring she was!!! Thank you Tanya!!

Jeanenne M.  |  Overall Experience 
Rating:
2.0

This facility is very aged and that is very evident. The unit we had was dark and musty. It was broken into twice. Not that we expected the office to be responsible for the belongings but they didn't even seem to care. Just came and took a couple pictures the first time and said you can call the police out to make a report. Well, how about you work on security of your facility and how someone was able to climb over the walls into our unit? The second time we didn't even bother. We got a new bigger unit, for less $$ and fits what I would truly consider climate controlled. I would not recommend anyone I know to use this location. On the 2 occasions I have had to deal directly with the manager, she was pleasant and attentive to my questions and needs. That I will give them.

PATRICIA M.  |  Overall Experience 
Rating:
5.0

Great experience! The staff was very helpful and friendly. They got me in and out quickly, briefed me on the process, and took me to my storage unit. Two standouts were Tanya, the Manager, and Eddie, the Mechanic. Tanya guided me through the process and explained how things worked when renting a storage space. Eddie was friendly and chatted with me while I waited for my movers to arrive at the location. U-Haul on 1010 S. Memorial in Tulsa, OK is the best!!!

scott h.  |  Overall Experience 
Rating:
5.0

The customer service was great. They worked with me on everything I needed. Smooth process with the unexpected moving issues that came up with my sister during the time I had planned to use the truck.

Celestina S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Zyon T.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

mike c.  |  Overall Experience 
Rating:
5.0

Too bad there's no prorated rent.. I moved out in the middle of the month. Should only pay for what u use . So about 14 days I paid I could have used elsewhere. Moving expenses. But over all my experience was excellent.

Jake S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James O.  |  Overall Experience 
Rating:
5.0

Everyone from the Manager to the employees at the 61st & Peoria store was amazing. I've used U-Haul now for going on my 10 the move... You guys are amazing...

Justin J.  |  Overall Experience 
Rating:
5.0

Very professional and obliging staff. I was super impressed!!! Thank you

Gary M.  |  First Impressions 
Rating:
5.0

The staff is amazing at 11th and memorial. They went above and beyond to accommodate my needs. If I ever need to use a storage facility I will bring my business back to them. Thank you so much

kari c.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Michael W.  |  First Impressions 
Rating:
5.0

Very accomodating.

judy c.  |  First Impressions 
Rating:
5.0

Customer service was amazing!

Russell R.  |  Overall Experience 
Rating:
5.0

Very nice

GINA S.  |  Overall Experience 
Rating:
5.0

Very professionally handled with class, awesome service.

stephen b.  |  First Impressions 
Rating:
5.0

Perfect

Hazel M.  |  First Impressions 
Rating:
5.0

Very quick service, not complicated, great customer service

Lucretia M.  |  First Impressions 
Rating:
5.0

Tanya Burrell, Manager for the Memorial facility is amazing. I have rented here multiple times and Tanya has always been friendly and customer service is her number one priority. Top notch facility.

AJ C.  |  Overall Experience 
Rating:
3.0

The staff was very happy and friendly

gina s.  |  Overall Experience 
Rating:
1.0

There was a female employee there who was so rude and hateful that I would never return to this facility.

Stephen F.  |  Overall Experience 
Rating:
5.0

Thank You!

Tyrone A N.  |  Overall Experience 
Rating:
5.0

The gentleman who assisted me did a fantastic job. He made sure I had dotted my I's and crossed my t's. I was worried but his professionalism showed he truly understood what I am going thru

Aaron B.  |  First Impressions 
Rating:
5.0

Just friendly worker's

anita p.  |  Overall Experience 
Rating:
4.0

Only used to store items for a month

June S.  |  Overall Experience 
Rating:
5.0

Very helpful and the general manager truly went out of her way to take care of us !!

Maria D.  |  First Impressions 
Rating:
5.0

When at the location, work together to find the best affordable cost for truck rental and help to save money.

Larry J T.  |  Overall Experience 
Rating:
5.0

Even though it was a small wait time the employees were nice

anita p.  |  First Impressions 
Rating:
5.0

The customer was well, work with me for returning the Truck, parking the transport, and find the closest Storage unit for easier unloading of the truck.

Larry J T.  |  First Impressions 
Rating:
5.0

Thank you U-haul. We were about to be flooded out of our home and you made our moving our furniture out easy.

Scott n.  |  Overall Experience 
Rating:
5.0

it Is great that you check every unit to make sure that they are locked good looking out I appreciate it thank you

andrea a.  |  First Impressions 
Rating:
5.0

Thank you U-Haul for the amazing service during our difficult time. Oklahoma is under water and you provided us with a month of free storage!! Thank you !

Scott n.  |  First Impressions 
Rating:
4.0

speedy service

Alfonzo J.  |  Overall Experience 
Rating:
5.0

They were so sweet and helpful most definitely will be coming back!

kenia m.  |  Overall Experience 
Rating:
5.0

Very helpful and courteous, had a rep walk us out to the storage unit we needed to make sure we had the right size for our belongings. Nice touch guys!

saul s.  |  First Impressions 
Rating:
5.0

I'm very pleased with the Manager & Employees. I'm a firm believer in customer service. I was impressed with the care & concerns the staff has shown me upon renting my storage unit.

sharon w.  |  First Impressions 
Rating:
5.0

Friendly staff. Willing to to explain rules, e t c. Call center staff very friendly. No complaints whatsoever. Was a user for 2 years, storage was safe & sound. Easy sign-up, Online pay!

Kenneth M.  |  Overall Experience 
Rating:
5.0

THEY TOOK CARE OF ME THANK YOU

Brenda G.  |  First Impressions 
Rating:
5.0

Great customer service

mark p.  |  First Impressions 
Rating:
5.0

Every one as always were very compliant,helpfull and friendly. I love this location. THANK YOU ALL

william c.  |  First Impressions 
Rating:
5.0

Great customer service and very knowledgeable employees

CITY N.  |  First Impressions 
Rating:
5.0

Swinging doors on unit are a literal pain and metal outside door on floor could use grinding down.

ELVIS R.  |  Overall Experience 
Rating:
3.0

I would have stayed had the prices been in line with other surrounding facility. I moved to a cheaper 10x10.

Daniela W.  |  Overall Experience 
Rating:
4.0

The weather stripping along the bottom of the unit did not meet with the floor of the unit, so I had a great deal of dirt that had blown into my unit and was all over my things...it was quite a mess.

tamara s.  |  Overall Experience 
Rating:
5.0

I was not there when things where cleaned out. But other than that you are A one location. I would recommend your place.

SHAROLET D.  |  Overall Experience 
Rating:
2.0

Would not rent there again Management verry unhelpful

JIM B.  |  Overall Experience 
Rating:
4.0

Excellent service with local employees, the system was not correct in that it wanted to change my drop off location. If I’m given a location, keep it!

Russell R.  |  Reservation 
Rating:
5.0

Exactly what I needed. The security measures made me feel my possessions would be safe here and they were!

Michelle P.  |  Overall Experience 
Rating:
5.0

The staff is very, very helpful!

Dana G.  |  Overall Experience 
Rating:
4.0

Thank you.

MATT S.  |  Overall Experience 
No reviews have been submitted for this location.

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