Customer Reviews for U-Haul Moving & Storage at Mexico Rd

2,128 reviews

7440 Mexico Rd   Saint Peters, MO 63376
(W Of Mid Rivers)

(636) 279-1136

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(636) 279-1136

7440 Mexico Rd
Saint Peters, MO 63376
(W Of Mid Rivers)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Matthew S. 
Rating:
5.0

Customer did not leave a comment.

Timm H. 
Rating:
5.0

Mobile after hours check in was not super easy.

Chris G. 
Rating:
4.0

Customer did not leave a comment.

Stephen B. 
Rating:
1.0

Customer did not leave a comment.

Stephanie T. 
Rating:
5.0

Customer did not leave a comment.

Marshall J. 
Rating:
5.0

Customer did not leave a comment.

Geda H. 
Rating:
3.0

Have someone on location during business hours.

Kirk M. 
Rating:
5.0

Customer did not leave a comment.

Susan D. 
Rating:
3.0

We were charged for gas. We got gas just before parking. Made sure the truck read more miles to empty then when we rented it. $12 that I felt were unreasonable. Had the truck for less then 8 hours.

Larry P. 
Rating:
5.0

Customer did not leave a comment.

Courtney M. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

Robin R. 
Rating:
5.0

The ladies in the office were Awesome. Customer service was great

Paris C. 
Rating:
1.0

Customer did not leave a comment.

Joshua B. 
Rating:
5.0

Customer did not leave a comment.

virginia M. 
Rating:
5.0

Customer did not leave a comment.

Gregory W. 
Rating:
5.0

Morning rental clerk not so friendly! Very dry and dead personality! Her day was already bad at 10:00am! Evening clerk was wonderful! Thank you

Michael G. 
Rating:
5.0

Customer did not leave a comment.

David L. 
Rating:
5.0

Customer did not leave a comment.

Daniel E. 
Rating:
5.0

Customer did not leave a comment.

MYRA N. 
Rating:
4.0

Customer did not leave a comment.

Anna T. 
Rating:
5.0

Customer did not leave a comment.

Ryan J. 
Rating:
5.0

Customer did not leave a comment.

Nenkimwa G. 
Rating:
5.0

Tay was very helpful. She did a great job explaining everything and made a difficult day less stressful.

Jason S. 
Rating:
5.0

Customer did not leave a comment.

Stephanie B. 
Rating:
5.0

Customer did not leave a comment.

Phillip William V. 
Rating:
5.0

Customer did not leave a comment.

Sieneh C.  |  First Impressions 
Rating:
5.0

Christina and Katie are literally the best people to be running this location. Always positive and so helpful when it comes to customer care. I will always recommend this location to use for any moving situation.

Savannah M. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

Nathan H. 
Rating:
5.0

Customer did not leave a comment.

Harrell Q. 
Rating:
3.0

The workers were friendly and the truck was fine. My only complaint was that the worker didn't mark the fuel level on my contract. It says that it's a little past full. I thought the meant that I needed to refill the tank (I assumed the gauge was off bc it didn't look completely full). Anyways, I filled the tank well beyond what I should have which cost me approximately at extra 30-40 dollars in fuel

Travis C. 
Rating:
5.0

Mr. Gilkey is awesome!!!!!

Rebecca N. 
Rating:
1.0

I closed my storage And called the manager to tell her. She said ok and everything was done. Later that day I have a new fee for the amount of the storage for the upcoming month. I shouldn't have been charged but I was. I called later that day and the man answer and said he texted the manager to receive a text back from her saying I never called for anything. I have a log of the call as. Does U-Haul and she told him I never called? He also claimed to laugh and say that his manager is "wild" in a sense of immature, or some kind of substance user. This put me in the red on my account because that money was never to be used for the rental and I also never gave her access to my CC to withdraw anything. I paid myself each month.

Cody K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Justin C. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Great service!

Geda H. 
Rating:
1.0

Customer did not leave a comment.

Katie S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin W. 
Rating:
5.0

Was very helpful and nice ...

JIMMIE M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

james g.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kevin A. 
Rating:
5.0

Customer did not leave a comment.

Gina W. 
Rating:
5.0

Customer did not leave a comment.

Chris H. 
Rating:
1.0

I confirmed a 26 foot truck and a 10 x 20 x 8 storage unit online. when I arrived I was told by the manager we don't have units that large and she essentially said the mistake was my fault. when I said that's OK ill look somewhere else please cancel the truck she said wait there may be a unit available. She said we do have a unit but the door is broke. It may be fixed. She went and checked and said we have one. She showed me where the storage was and said even though the map said the units are 10 x 15, they are really 10 x 20. I said ok that's perfect because I have 18 foot steel beams and boards (wrestling ring) to store. After loading up the entire 26 foot truck we came back and found that the unit she gave us was actually only 15 foot. I went back to the office and a different gentleman was there. He had no idea what size unit mine was and after insinuating that I can't measure, said he was going to grab a tape measure and come to the storage with us. We got there and he immediately said oh that's not 20 feet long. Of course I agreed. The guy was very helpful after that and did help me find another storage with a different company. However the woman who helped me first blatantly lied and assumed I didn't know 15 from 20 feet nor thought I had ever measured my own wrestling ring. To be honest I was going to leave it at that, but you guys keep texting me wanting feedback. Please stop texting me.

Neil W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Danette L.  |  Overall Experience 
Rating:
5.0

I had absolutely no problem at all. Great service. If I needed the service for myself, I would go for myself. L.S.

Jackie J.  |  Overall Experience 
Rating:
1.0

When I first started the rental of the unit I told the gentleman that I was a veteran and he said I would get a discount. Then he forgot to put it in. He said he could not change the paper work without the manager. He told me to come in the next day and she would straighten it out. So I came in the next day and she told me she would give me the discount at the end of the rental. She even made a note of it on my paper work.A t the end of my 8 month rental she told me that they no longer give the veterans discount.Fine time to let me know that. You would think if it was valid when I first started the rental that I would still get it. I guess the veterans are no longer appreciated by the Uhaul company and we should go elsewhere for rental needs.I guess that is corporate greed taking over for American freedom.

Richard K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sandra L.  |  First Impressions 
Rating:
3.0

I paid for a dolly and did not receive it in the truck. When called I asked for it to be removed from my bill, but she told n I could just come back and pick it up. Being that it was a one way move and mileage and gas being the price it is that was not an option especially considering I had movers being paid by the hour times 3. I'm really just wanted to be charge taken off my bill. I believe it was $10 or $12, but at this point every dollar counts when trying to survive and relocate. I am living day by day not having yet a permanent residence so help in this matter would be appreciated or I will also call again on Monday. Would like a complete itemized bill sent to as I need to pay back my friend thae money spent at your location for the move. I don't need any more complicateions. Also, was not informed 10 foot truck doesn't have a pill out ramp. Disappointed in communication and clarity at St. Peters location.

Tricia T. 
Rating:
5.0

Stark contrast to the pick-up location Lot, offices and location was clean, organized and easy to navigate. Rep at this location was very helpful. I would definitely do business with this location!

Steven K. 
Rating:
4.0

Customer did not leave a comment.

Joey G.  |  First Impressions 
Rating:
5.0

At a corporate level, requiring a smartphone is unacceptable. Fortunately the rental location was able to work around the fact that I don't have one.

Josh K. 
Rating:
5.0

I feel very lucky to find this storage solution. The staff and everyone I’ve talked to so far has been way better than anyone else I dealt with while shopping for storage. Very friendly and I feel my belongings will be secure. Look forward to hopefully a long-term business relationship.

Richard M.  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Adam W. 
Rating:
5.0

Customer did not leave a comment.

Brian M. 
Rating:
5.0

Customer did not leave a comment.

Dale A. 
Rating:
5.0

Customer did not leave a comment.

Justin M. 
Rating:
5.0

Great service!

Jason M. 
Rating:
5.0

Please keep up the great work!!!

Robert H. 
Rating:
1.0

There was dirt and trash in the back of the truck and we were charged for double the miles we drove. When we asked about that, we were given a blanket statement of "there's nothing we can do." We will never use this company again.

Joel G. 
Rating:
2.0

I had some issues with my bill. I always paid both units together and then was told I was late on one The manager said everything was ok and I was in the clear. I continued to get letters asking for money she said to disregard them which made me feel uncomfortable. Then I find out I had a lock on my unit so I couldn’t get in. She did finally clear everything up but put a note on my file that I was an irate costumer. I’m sorry if she felt that way but when you tell me something is all taken care of but continues over so many months is quite aggravating. I feel it should have been handled in a completely different manor. I have never had any issues before with anyone. It was to the point I had to come in and make my payments in order to obtain a receipt at that time. Even by doing this there were times they didn’t have paper or the ink was out. The day I turned in remote in the last unit they were unable to print a receipt because they didn’t not have any ink in their printer. We would have stayed in our unit a bit longer had we not of had these issues.

Denise B.  |  Overall Experience 
Rating:
5.0

Explain charges a bit more.

Don M. 
Rating:
5.0

Customer did not leave a comment.

sherri T. 
Rating:
5.0

Customer did not leave a comment.

Daniel G. 
Rating:
4.0

Rupeika & Ford very nice & helpful

Gary B.  |  First Impressions 
Rating:
2.0

I went to return my truck early as I did not need it for the remainder of my contract. The employee came out smoking a cigarette and continued to do so while performing my check out. He scolded me for not receiving the dolly I paid for with my order and placed the blame on me for not double checking. If you're in the St. Peters/O'Fallon area, choose a different location!

KASEY F. 
Rating:
5.0

Customer did not leave a comment.

Gina G. 
Rating:
5.0

Folks were very helpful and courteous; office is clean.

Kathleen P. 
Rating:
5.0

Customer did not leave a comment.

Kim D. 
Rating:
5.0

Customer did not leave a comment.

Carol K.  |  First Impressions 
Rating:
1.0

Was over charged late fees when the office held my credit card. According to my bank statements I was overcharged $100. I will never use them again.

Dennis h.  |  Overall Experience 
Rating:
5.0

The gentleman who took care of me when I picked up the truck was very friendly and professional. I would definitely recommend this facility for anyone needing to rent a truck or trailer.

Anthony C. 
Rating:
3.0

Customer did not leave a comment.

Brian K. 
Rating:
5.0

Very friendly and professional.

jennifer b.  |  First Impressions 
Rating:
5.0

staff very friendly and courtious

ANDREW E. 
Rating:
5.0

Customer did not leave a comment.

Raymond H. 
Rating:
5.0

Very good experience indeed. Was my first time having to go through my situation and the manager was very knowledgeable patient and friendly. Would highly recommend to anyone that is in need for storage.

Jackie J.  |  First Impressions 
Rating:
2.0

I reserved a guaranteed pick up truck. I was called 4 minutes prior to pick up time to let me know that the truck wasn't available. I was told that it wasn't returned the evening prior as it was supposed to be by the previous renter. I was given a van as a replacement vehicle. The van wasn't capable of hauling some of the items that I had made the reservation for. I was rather disappointed a guarantee was implied by UHaul but not compensated at all when failed to deliver on such guarantee.

Amanda R. 
Rating:
5.0

Customer did not leave a comment.

Steve R.  |  Overall Experience 
Rating:
5.0

The location manager was extremely friendly and helpful

CHRISTOPHER S. 
Rating:
5.0

The manager on site was very pleasant and very helpful. She made sure to take care of me and answer all my questions.

phebe I. 
Rating:
1.0

I returned the 15" truck I rented in exactly the same condition better than it was received. I swept it out and left the pads where they were when I rented the stupid truck. I will never use this service again.

jessica G. 
Rating:
5.0

Everytime I use U-Haul I have NO complaints about equipment ... service has been just ok at times...but Today I absolutely had the BEST SERVICE EVER!!! Jahrhon Gilkey was attentive he greeted me as soon as I walked in as well as fast and efficient to get me out on the road in witch to me is everything. Big props to him on making me happy to start my morning off. Thank you Jahrhon Gilkey and U-Haul for another successful Move job!!

Michael Y. 
Rating:
3.0

Needs to work on a professional image!

Charles D. 
Rating:
4.0

Customer did not leave a comment.

Valerie W. 
Rating:
5.0

Customer did not leave a comment.

DEAN A. 
Rating:
5.0

Customer did not leave a comment.

Steven R. 
Rating:
5.0

Staff were extremely friendly both during check in and check out. And truck and equipment were super clean!

Brian W. 
Rating:
5.0

I did not like that kept my full payment since I moved out a few day after making my payment. The unit was left very clean.

Larry H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gregory K. 
Rating:
1.0

We have no problem with Uhaul the company, however the manager of this store was terrible. She didn't explain the costs to us, charged us for insurance, we were not asked if we wanted it or not. When we received the receipt via email we saw the charge and called her. All we got was the runaround. Always an excuse about getting us a credit for the insurance. After several attempts with the manager we got a hold of Uhaul's customer service who promptly gave us a refund for the insurance.

Bruce R. 
Rating:
5.0

Polite, professional and accommodating.

Christopher W. 
Rating:
5.0

Customer did not leave a comment.

Alan C. 
Rating:
5.0

Very friendly and caring staff

Elizabeth M.  |  Overall Experience 
Rating:
5.0

They were excellent

Michelle B. 
Rating:
5.0

Customer did not leave a comment.

Sherry B.  |  First Impressions 
Rating:
4.0

I had my storage unit for over three years. The only complain I had was every once in a while my debit card would “fall off” of auto pay and I’d have to call and set it back up or go online and set it back up. It did cost me some late fees every now and then when this would occur and I wouldn’t catch it in time.

Scott W.  |  First Impressions 
Rating:
2.0

The actual renting of the truck went just fine, but the staff at the building were creepy and standoffish. There was another customer there looking for her lost wallet and the staff member was practically yelling at her that she needed to call a manager because he had other better things to do. Wish I would have done self check in or chosen another location.

Brittany S. 
Rating:
5.0

Love your service

William F.  |  First Impressions 
Rating:
5.0

The staff was very helpful and the truck appeared to be well maintained. Thanks so much for your service.

Donald W. 
Rating:
5.0

Wonderful customer service thank you

Linda T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David B.  |  Overall Experience 
Rating:
2.0

I rented a vehicle for an extra day yet somehow one extra day turns into $200 extra in charges. They say that I drove the vehicle 111 MI which is completely inaccurate. As soon as I returned the vehicle the employee back to the vehicle into a different spot and another customer got in and drove off without so much as any word further to me other than "you're good to go". In my eyes it was that U-Haul employee letting a friend rent the vehicle for cheap essentially under my name because I didn't drive it that far I will never ever again use U-Haul at that location.

Sean G. 
Rating:
5.0

Customer did not leave a comment.

Joseph T. 
Rating:
5.0

Customer did not leave a comment.

Sylvester T. 
Rating:
4.0

Customer did not leave a comment.

Matthew C. 
Rating:
5.0

Customer did not leave a comment.

Rebecca B.  |  First Impressions 
Rating:
5.0

Your App for Android was hideous! Would not let me rent equipment if I picked the location. Asked me 10 times to upload a photo off the mileage and fuel gage when I returned the truck I rented. The guy there was great, but your App SUCKS!!!!!!!

Wade P. 
Rating:
5.0

Customer did not leave a comment.

Bryan h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gerard J. 
Rating:
4.0

Customer did not leave a comment.

james A. 
Rating:
4.0

Great storage business!!

Michael J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scotty A. 
Rating:
4.0

Customer did not leave a comment.

Vince L. 
Rating:
5.0

Every one was nice

Kenneth A. 
Rating:
5.0

The manager was very nice 2 me went out of her way 2 explain everything Ur company would be happy 2 40 more like her.

Sam S.  |  First Impressions 
Rating:
5.0

Christina went out of her way to make me feel at ease. My house burned and needed storage quickly. She was very courteous and friendly as well as her staff. The place feels like home knowing my belongings will be safe. I would highly recommend this facility to anyone in need.

dan R.  |  First Impressions 
Rating:
5.0

Staff was courteous and informative

Michael H. 
Rating:
4.0

Customer did not leave a comment.

Austin W. 
Rating:
3.0

Neither of the two times I've rented a truck has the app worked for me. I always end up having to call support. This time it was already very late and had >60 minute hold time. Causes more trouble than it's worth.

Charles S. 
Rating:
5.0

I was able to easily extend my time which helps us tremendously. The staff was very friendly and helpful as well.

Lindsay H. 
Rating:
5.0

Customer did not leave a comment.

stacey J. 
Rating:
5.0

No problems whatsoever

Steven S.  |  Overall Experience 
Rating:
3.0

The location was great but.... did not like the online experience it was a nightmare!!! Customer service sucked we were on hold over a hour they required 2 more references and we had to wait another 40 minutes. It was very inconvenient. I'd rather pay higher prices then deal with the idiots online. It stressed us out picking it up and dropping it off was even worse. Never again.

Shannon R. 
Rating:
4.0

Customer did not leave a comment.

Barbara D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin S. 
Rating:
5.0

The online app. To pickup and return the truck needs a whole lot of improvement. It asks for a whole lot of demographic information provided when the truck was reserved and does not flow well at all.

Michael W. 
Rating:
5.0

Customer did not leave a comment.

Russell M. 
Rating:
5.0

ALways great experience at this location.

Christopher H. 
Rating:
5.0

Customer did not leave a comment.

Shona G.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

robin l.  |  Overall Experience 
Rating:
3.0

Your manager sucks. Your front line guy was working with someone and the woman's method of payment wasn't working. He asked the manager to assist him. When she came out to help him she looked at me and when she was done went back into her office. Couple minutes went by two more customers came up. Front line guy had to ask the manager to come out and help. Also front line guy was answering phones while working with customers. Truck was clean but it had a problem shifting and a high pitch whine around 60 mph. Your front line guy have to give him props he was trying.

Sharon C. 
Rating:
5.0

Customer did not leave a comment.

John S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ULYSSES C.  |  First Impressions 
Rating:
5.0

Everyone was so nice and helpful

Kathryn K. 
Rating:
5.0

Customer did not leave a comment.

Randy P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Terence C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linda T.  |  First Impressions 
Rating:
3.0

Was a great place to rent but if you're late and then pay your bill, they never unlock it the day you pay it. Mine was over locked a week after I paid my bill. Tried to call to get the lock off my unit and no one answered. Went up to the office to ask why it was still locked and the employees were outside smoking and drinking coffee without the phone. Seems like lazy people running the place. I ran storage facilities for years and never treated customers like that.

Billie E.  |  Overall Experience 
Rating:
5.0

The employees at the st peters on Mexico store are delightful. Always happy, and ready to help in any way that they can. The manager is awsome

rebecca b.  |  Overall Experience 
Rating:
5.0

Christina is awesome! She goes way above and beyond. I'm a Uhaul customer for life.

mark a.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kathleen h.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Guadalupe A.  |  First Impressions 
Rating:
5.0

They are all very great

MICHAEL B.  |  Overall Experience 
Rating:
5.0

Very helpful friendly staff. Process was simple and quick. Would absolutely recommend.

Rachel C.  |  First Impressions 
Rating:
3.0

I used this facility for 6 years and had many different managers. Overall it was a positive experience until the last 6 months. My locker door was broken and they dragged their feet and never fixed it, and then increased my monthly rate. I had to go somewhere else.

TODD W.  |  Overall Experience 
Rating:
5.0

Gentleman that helped me was AMAZING and happy to help. Was a nice experience.

Stephanie P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Araceli L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Asim Q.  |  Overall Experience 
Rating:
2.0

Storage unit was so infested with spiders that I kept finding them. The rates were increased saying that this was something they were going towards taking care of. Some of my items also had moisture damage somehow, like some books. Not really clean nor the safest.

Dylan l.  |  Overall Experience 
Rating:
1.0

I am not pleased with the things that have happen here I was a customer for like 6 years or so with random things and multiple storages for personal to business but as soon as Tyler left the place went down hill I have pulled all my accounts out of there and have been gone for years and they are still trying to bill me even after I gave back the keys to my last unit there to a worker there they are trying to bill me for the years I’ve been gone! That’s insane and improper management! The worker whom I gave key to said he’d take the golf cart over and move remaining stuff there to trash or to give away locker up front!!!

Tanya G.  |  Overall Experience 
Rating:
5.0

Always helpful and friendly. Never had any issues.

Julia T.  |  Overall Experience 
Rating:
4.0

Courteous, professional

connie r.  |  Overall Experience 
Rating:
5.0

Christina and her team went above and beyond to help make move a success

Walter H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MICHAEL P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Grant M.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Author B.  |  First Impressions 
Rating:
5.0

Manager and staff went well beyond what would be expected to help and accomodate us during our stressfull move. Appreciate the help!!!

Michael J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RANDY V.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Corey H.  |  Overall Experience 
Rating:
5.0

Both ladies were very helpful and gave me a close unit because I am handy caped. Thanks for your service

Robert M.  |  Overall Experience 
Rating:
2.0

Was not helpful when it came to getting my lock unlocked from the unit. The lock was defective. Was told to call a lock smith to resolve my problem. What do they do when a lock is on an unpaid unit? Also, charged with a taillight on a tow dolly that fell off on my trip across Missouri due to inferior U-Haul personnel not properly attaching it on in Kansas.

Corey H.  |  First Impressions 
Rating:
5.0

I would highly recommend. The staff was always friendly and professional. Storage unit was clean and stayed dry even with all the rain we had.

Barbara S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Todd G.  |  Overall Experience 
Rating:
5.0

Manager of this facility, Christina R., was always kind and went the extra mile to be helpful.

Rosalina H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Renee S.  |  First Impressions 
Rating:
5.0

Staff is so efficient, helpful, and friendly! I was on the fence about renting a unit, but I'm so glad I chose UHaul Moving and Storage!

Teresa B.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Erica D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kal-el B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Taron C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daleen B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mike Y.  |  First Impressions 
Rating:
5.0

Christina was a pleasure to work with she was very knowledgeable and always eager to help me. She made me comfortable and no matter how much I tried to stress about my move she said relax and don't worry that she was gonna take care of me and she did just that. Everything went off as scheduled just like she promised. I highly recommend this facility it was a top notch experience from the beginning to the end thanks again so much.

Donald L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jason U.  |  Overall Experience 
Rating:
5.0

First time having to utilize a storage locker and it was painless, clean, convenient, the staff always nice!

Cristina D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Todd G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sue V.  |  First Impressions 
Rating:
1.0

You KNOW you quoted me a lower rate and then you charged the higher rate. I emailed and called repeatedly and you have YET to show me that you refunded the difference.

James A.  |  Overall Experience 
Rating:
5.0

Exceeded my expectations!! Staff was very professional and accommodating. I would highly recommend this facility.

curt s.  |  Overall Experience 
Rating:
5.0

Very Easy transaction!

Lisa R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ron M.  |  First Impressions 
Rating:
5.0

Christina was very helpful and friendly. The storage facility and truck we rented there was clean and efficient.

Jay F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

robin l.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Grant M.  |  First Impressions 
Rating:
5.0

Everything went according to plan. Staff members were took care of everything and in a timely manner. Couldn’t ask for better equipment and staff.

MIKE H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

steve w.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RICHARD T.  |  Overall Experience 
Rating:
5.0

Christina was very nice and helpful.

Jay F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Terry H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JULIA W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Denise C.  |  First Impressions 
Rating:
5.0

The staff at this location are by far the best . They go above and beyond for their customers and each other, not only where they able to accommodate to my last minute needs.. but when I dropped my truck off the first shift worker stayed over helping to make sure the trucks where lined up nice and didn't just leave the next guy hanging.. the 2 gentleman I dealt with during all of my interactions with this locations had straight out great customer service, and made me feel important, even though I was just a stranger needing to move.

Amanda M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amanda M.  |  First Impressions 
Rating:
5.0

Outstanding!!

curt s.  |  First Impressions 
Rating:
5.0

The manager Christine was awesome and friendly staff. Assisting us for two months!for storage and rental of a truck. Thank you so much for your service during this time . Clarissa

CLARISSA H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elizabeth L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MIchael S.  |  Overall Experience 
Rating:
5.0

Christina Rupeika and Paul Kaufmann were just the best. Anytime we had a question or problem they went the extra mile to help us. It was a pleasure to use their U-Haul storage. They also helped us to obtain the right U-Box to ship some of our articles. We would like to thank them for all their help! We would highly recommend them to anyone that needs storage.

dan b.  |  Overall Experience 
Rating:
1.0

Manager is an idiot. Says she would do something to fix my billing issue totally lied. Nothing worse than a being lied to. Would never use this place again. Storage unit was not cleaned when I moved in. There was broken glass and other trash left on the floor.

Michael H.  |  Overall Experience 
Rating:
5.0

I have to say the staff was excellent the facility was adequate. But was very disappointed when I checked out and found out that my last month was not prorated. I checked out of a facility on the 16th that I had to pay for till the 29th. That was very disappointing

James W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John F.  |  First Impressions 
Rating:
5.0

Christina and the staff were great and the unit exceeded my expectations.

Bevely W.  |  Overall Experience 
Rating:
5.0

This Uhaul facility has been helping me out since 2014 I will always be a loyal customer to them. I have told several friends which unfortunately had went to another UHAUL near her and had an bad experience,

CLARISSA H.  |  First Impressions 
Rating:
5.0

Christina is awesome.

Bevely W.  |  First Impressions 
Rating:
3.0

I stored for 1 month and my belongings were covered in mouse poop

Nichole P.  |  Overall Experience 
Rating:
5.0

Staff was extremely friendly and helpful, greatly appreciated their service!

Elizabeth L.  |  First Impressions 
Rating:
5.0

Christina was very sweet & helpful.

alyssa t.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

stuart M.  |  Overall Experience 
Rating:
5.0

Ed Christina Mike everybody was very helpful. Over and above my expectations for customer service.

James W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Paula T.  |  First Impressions 
Rating:
5.0

Everyone and everything was great.

Matthew M.  |  Overall Experience 
Rating:
5.0

Very helpful with reservation of truck and storage unit

Lori H.  |  First Impressions 
Rating:
5.0

If needed, I would rent from here again.

wanita s.  |  Overall Experience 
Rating:
5.0

Awesome experience! Thank you!!!!

Connie H.  |  Overall Experience 
Rating:
5.0

This is an excellent location. They were very accommodating and understanding of our situation and the fact our move hadn't been an easy one.

lisa m.  |  First Impressions 
Rating:
5.0

I have Always used U-Haul, moving trucks,storage units & more. Excellent,knowledgeable staff and dependable clean equipment. Thanks Dalton A++!

greg d.  |  First Impressions 
Rating:
3.0

I had no problems with this facility

VINCENT P.  |  Overall Experience 
Rating:
5.0

I appreciated the kindness & patience & knowledge of the Staff. My transition was pleasant. Thank you.

Celestia W.  |  Overall Experience 
Rating:
5.0

Met my needs and the staff was very helpful!

MARK S.  |  Overall Experience 
Rating:
5.0

A great experience

Brian M.  |  Overall Experience 
Rating:
5.0

Great!

Sarah C.  |  Overall Experience 
Rating:
5.0

Rented a storage for a whole year. When it was time to move out everything went smooth and our stuff was in good shape except for it being su dusty but it was expected. Thank you.

Rania A.  |  Overall Experience 
Rating:
5.0

Rented approximately 2 years, never an issue! Key fobs provides easy access without getting out of car! Highly recommend! Only thing I never figured out was the signs saying to check in? i never did?

John B.  |  Overall Experience 
Rating:
5.0

Everything was exceptional.

Scott S.  |  Overall Experience 
Rating:
5.0

Everything was easy, fast, and fair.

Sarah C.  |  First Impressions 
Rating:
5.0

The place is clean, and the staff friendly and knowledgeable .

Robert W.  |  First Impressions 
Rating:
5.0

From the moment we walked in to get our storage unit number, the staff was beyond friendly and helpful with everything. We never had any issues of any sort while there for the 8 months.

Markeesha K.  |  Overall Experience 
Rating:
5.0

If I ever need to rent a storage unit again I will definitely contact U-Haul & Storage at Mexico Rd. Top notch facility & staff.

mark k.  |  Overall Experience 
Rating:
5.0

All around excellent experience . Highly recommend the storage facility

albert w.  |  Overall Experience 
Rating:
3.0

5x5 I rented just feel $75 is outrageous for space availability.

jennifer s.  |  First Impressions 
Rating:
5.0

Apart from the mice and a leaking roof, it served its purpose. I believe the mice issue was addressed immediately. Minor roof leak, saw signs of it on a lid of a storage tub when I got it home.

DARREL M.  |  Overall Experience 
Rating:
5.0

The staff was very friendly and helpful. My storage unit stayed dry through several strong rains.

Lewis B.  |  Overall Experience 
Rating:
5.0

They had plenty of room when I needed it they were very accommodating if I had a question or an issue they addressed it right away highly recommend thanks to everyone at U-Haul storage on Mexico road

JOHN D.  |  Overall Experience 
Rating:
5.0

Excellent place! I would definitely use them again if I needed to

BRITTNEY J.  |  Overall Experience 
Rating:
5.0

We have always had a pleasant experience without any issues. We look forward to the continued use of your facility. Thank You.

Ron M.  |  Overall Experience 
Rating:
5.0

Very professional service

Brian M.  |  First Impressions 
Rating:
5.0

very well run operation.

THOMAS S.  |  First Impressions 
Rating:
5.0

It was a pleasure doing business with you! Extremely well kept and clean storage facilities. Would recommend your facility to anyone needing storage space.

Suzanne W.  |  Overall Experience 
Rating:
5.0

Great place to store your things

jeffrey p.  |  Overall Experience 
Rating:
5.0

very easy

carol o.  |  Overall Experience 
Rating:
5.0

Easiest part of my move. Professional & courteous. Paul saved the day when another uhaul was unwilling to rent my unit. Paul stayed late so I could drop off and get checked in. He WAS the difference!

taylor b.  |  Overall Experience 
Rating:
5.0

Tyler is one of the best

Robin G.  |  Overall Experience 
Rating:
5.0

The unit was clean, dry and safe. It met our needs during a move to St Peter’s.

Karen K.  |  Overall Experience 
Rating:
5.0

I only had to use this storage for about two months while I moved but I found the staff to be very friendly and helpful.

Belinda S.  |  Overall Experience 
Rating:
5.0

This facility was very courteous and helpful. Would definitely recommend them to everyone. THANK YOU.

Barbara H.  |  Overall Experience 
Rating:
5.0

the owner was very easy to work with / he did a Great job!

Debbie G.  |  Overall Experience 
Rating:
5.0

you guys were the best and understood my problems

Jair D.  |  Overall Experience 
Rating:
5.0

Happy

Cynthia C.  |  Overall Experience 
Rating:
5.0

If you have to use a storage facility, this one was excellent one.

Marilyn W.  |  Overall Experience 
Rating:
4.0

n/a

BRYAN F.  |  Overall Experience 
Rating:
5.0

I wouldn't change a thing.

Alisa W.  |  Reservation 
Rating:
5.0

Used this facility for over 10 years and always found service exceptional, have recommended it several times.

DBA MEDICINE SHOPPE M.  |  Overall Experience 
Rating:
3.0

I really dislike calling a local phone & getting a menu selection or a person who is located elsewhere. I want a local person to answer the phone. But I'm sure that's corporate policy.

SCOTT H.  |  Overall Experience 
Rating:
5.0

Happy with the services we were provided.

KIMBERLY T.  |  Overall Experience 
Rating:
5.0

Great convenient storage facility!!!

kenn g.  |  Overall Experience 
Rating:
5.0

Wonderful staff, made my move very easy!

SAMATHA F.  |  Overall Experience 
Rating:
5.0

Not problems whatsoever. Always friendly and courteous.

Tracey R.  |  Overall Experience 
No reviews have been submitted for this location.

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