Thorough and professional check in, will use again.
Tiffany B. | Online Move InSelf Storage Units in Saint Peters, MO, 63376
U-Haul Moving & Storage at Mexico Rd
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Great people. Very helpful. I would have liked 24 hour access to the unit but that was a minor inconvenience.
Richard R. | Overall ExperienceThank you for your wonderful service. Very nice place. We will be back.
Ron M. | Overall ExperienceI unfortunately had to move three times this year that's never okay for any family especially once we had been in the same place for a very long time before. I used U-Haul first to go all the way from St Louis to Piedmont and the trip they messed up ended up costing me an extra $300 then I used U-Haul to move from Piedmont to St Peters and the U-Haul trip ended up costing my father an extra $400 that they did not return that he paid them to gas at the vehicle I talked to the people at storage I talked to the people at U-Haul everybody referred me to somebody else until nobody paid us we have had the worst year of our lives and had to pay three months storage where Adrian that I dealt with every time I worked there he was very nice and friendly then there was a younger girl that works there the daughter of the owner I think very rude horrible people skills has the biggest attitude in the world for someone taken that much money from people. And not to mention now that I'm unpacking now in my new house I open up the boxes I just got out of storage and found cockroaches and that is from this facility I am extremely unhappy with U-Haul because I've called them every which way I can to try and get them to refund the extra money they took off of my 78-year-old father's credit card and wouldn't return and also the extra $355 they charge me through the company that was supposed to be paying for my trip down to Piedmont everything has been in my name the whole time or in Sid Kinzel and I wonder why it is that a man at U-Haul ran my father's credit card claimed that he took the U-Haul truck we were going to pick up and went and filled it up with gas and brought it back and took money for that from my father-in-law's credit card when we got the U-Haul truck it was empty and I had to pay for gas again he outright lied and took money from my father so not only am I telling you this honestly but the second I get done packing and I actually have time to write a real review for the news paper i work for I plan on letting everyone know that the dumbest thing you can do is go through U-Haul as far as the storage experience it wasn't the worst it sucks having to pay but that's the business you're using their lockers but it's funny that you haul gave me a free month storage every time I rented a truck and use them to move but then when I got their storage they wouldn't allow me to use my free months storage because I should have had 3 months storage and that would have covered all the money the time at U-Haul oh what's that another $650 U-Haul took they shouldn't have oh my gosh big f****** surprise
Jessica K. | Overall ExperienceI will definitely use in future if needs arise. Very friendly staff and clean facility with easy access
dan R. | Overall ExperienceOffice staff was great
daniel w. | Overall ExperienceThe manager/owner was always helpful.
Kathleen P. | Overall ExperienceThe entire rental was smooth and the manager was very helpful. She worked with me when my moving date got changed and that kind of service goes a long way. That were never any problems getting in and out of units when needed everything went so well I run into truck from them to move everything out as well. Moving is stressful enough but they definitely help to make it easier
pat s. | Overall ExperienceThe unit was gross. Needed power washed and bug sprayed. The door was all jacked up and barely locked. I just wish I could’ve gotten my things out of there quicker since I’m probably going to have a spider infestation at my rental now.
Paul W. | Overall ExperienceGreat and friendly staff! Will always return to this location
james b. | Overall ExperienceFast and friendly service. Even when my cancellation was missed, they recognized their mistake and made it right. I understand we are all human and was pleased that they did that.
Michelle L. | Overall ExperienceI wasn’t given a receipt when I checked out of my storage unit.
Amanda S. | Overall Experience