Clear upfront pricing would be appreciated. Bill was much higher than the $70-$75 estimate. Office was closed when truck was returned. Upon returning the next day, I was told that I actually owed a balance for being over the 20 mile estimate. I have no money to pay balance due or the people who helped with the move, until I get paid again on Nov. 3rd.
laura b | Overall ExperienceSelf Storage Units in Saint Peters, MO, 63376
U-Haul Moving & Storage at Mexico Rd
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Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkVery good
Tiberius Z | Overall ExperienceGreat service, friendly, answered all our questions when we had them.
DALE a | Overall ExperienceGood facility
robert g | Overall ExperienceGreat pull-up friendly space! The gate can be a little tight but much better than shuttles down a hallways or anything like that.
Erich O | Overall ExperienceHad trouble from beginning with being issued someone elses unit before they realized their error. It was hard to get a hold of the manager to find out what to do. Then again when i closed the account, they deactivated the gate code to the gate while i was still inside! And again, it was difficult to contact the manager to tell her i was locked inside! Attendent was very apologetic, but still very frustrating.
darren g | Overall ExperienceAll good, impressive
John G | Overall ExperienceThe GM/ Employee is very accommodating and fast to solve..
CARMELA P | First ImpressionsStaff was kind and helpful
John G | First ImpressionsEasy set up an cancellation process, which made the experience wonderful.
James R | Overall ExperienceSome of my storage locker contents got wet
ANDREW D | Overall ExperienceThe lady that runs the one on Mexico Road is amazing. She is the sweetest and helpful lady I have ever ran into.
Julia H | Overall ExperienceThe staff at the Mexico road location was always helpful and friendly. The ladies that work there are top notch. I would recommend that facility to anyone that needs a place to store their things. I’m very happy with them and the facility.
PERRY R | Overall ExperienceI didn’t know about the 1 yr promotion until after I made reservation. I was supposed to get my 1st month free but it didn’t happen, however that’s ok as long as I don’t have to pay come June 1st
Terri N | Online Move InThe managment and others were fantasies. Very nice people to work with. Tha k you.
John O | Overall ExperienceAlways a great experience with our rental. Very courteous and professional office team.
Ron M | Overall Experience