Customer Reviews for U-Haul Moving & Storage at Michoud Blvd
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage at Michoud Blvd
Jazmin L. on
Tyshon was very helpful and has excellent customer service skills.
MICHEAL B. on
The attendant went above and beyond with all of my needs very helpful
Carl R. on
They were very professional and friendly. The drop-off of the truck was the fastest check-out of a rental that I have done. Very Courteous. An excellent location that I will use in the future.
ricky A. on
The gentleman I picked up my trailer from was excellent. He was very outgoing and personable. I wish all uhaul employees were like that.
daphne B. on
When I try drop it off to close spot it was not safe to leave it. Try find spot. The guy told me I didn’t owe anything. That i was good. He was in hurry and they drop me $25 for miles and I wanted to leave in safe spot. He acted like he was in hurry and couldn’t see about me at drop off . It was long line at drop off.
samaya B. on
Nothing everything was perfect
Linda M. on
Alvin is an great asset to your company. Greeted me with a smile saying Good Morning. Took time out to explain everything to me i needed to know. Thanks
Sheila G. on
No comments for improvement. I was very happy with the person who checked me out. He was very efficient and thorough.
lee T. on
Service person was excellent!
Jeremiah R. on
Everything was great
Dominique S. on
This locations customer service is great. I ran into a problem during the self serve return. The website was having problems so I was charged an after hour fee. Other than that the service was great.
Natasha F. on
The service was excellent and a breeze. I would definitely use them again.
Kendra R. on
The truck was clean, but its was apparent that it was not being properly maintained. The truck was struggling to pick up speed. I was literally driving at 20 miles per hour. The truck had no get up and go. I left an item in the truck and called twice about retrieving it and was told someone at the location would call me back. I'm still waiting for the phone call. I've decided that I will just have to go to the location and hope that my garage remote is still in the truck.
Dawn F. on
This was the worst experience with uhaul. We drove 6 hours to la to load our storage to bring back to miss. We were suppose to pick up at 9:00 and got a phone call at 8:54 and was told our truck was not there. I was angry. I guess tp appease me they gave me 50.00 and an extra day. Well the day before turning the truck in, someone called me and left a message that they would appreciate if i turned in the by 9.oo and if possible the night before. We unloaded truck as fast as we could and turned it in about 6:00 the night before, so we didn't use the extra day. I found it a little rude to ask me to turn the truck in earlier after the mess with the truck. I don't know if i will ever use uhaul again.
heath b. on
Your associate wasn’t prepared for reservations it was a bit trying but he completed transaction
Janet B. on
Alvin and Albert were professional in all the contacts with both of them. God job!
ANDREW P. on
Thanx for everything
Janet B. on
The agent was very helpful and courteous. Great customer service!
Crystal R. on
No comment
ALVEREZ S. on
Thanks to Alvin for a great experience. I'm sorry I didn't rent a storage space due to finding a location closer to home. Thanks
Maranda B. on
The Representative With Above And Beyond To Accommodate Me, I Truly Appreciate Them For Assisting My Family.
jeannice m. on
Ms Lisa is amazing she was such great help and so was the other staff members
Sophia F. on
The employees was average. The place itself is, Old and Outdated !! Really I'm Not, content...
Hong P. on
The staff was helpful and friendly.
ALEXIS D. on
I just wished I could’ve picked up my truck from the same place where my unit was located