Customer Reviews for U-Haul Moving & Storage at Monroe St

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage at Monroe St

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Maria B. on

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Your outside storage at 2808 Monroe, space 319 and others were filthy. Was very disapointed. My furniture is too nice to store In such a nasty place. I would have never shown to anyone.

Elsa F. on

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There was so much misinformation concerning how to pick up a truck from this location. The website was very unclear and unhelpful and I ended up getting delayed by 2 hours. The location was advertised as being open 24/7 for truck pick up but when I got there I found out that there are no on-site personnel - so there was no one there for me to complete the rental process with in order to get the keys.

bettie t. on

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Very friendly staff if I ever decided to rent another storage unit I will be back

Mysoon R. on

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I give UHaul high ratings because the people were nice and the facility met my needs exactly.

Mysoon R. on

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Tracy did a great job of facilitating this rental. Thank you!

CASSANDRA W. on

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Site not staffed Customers not notified Told there was a notice on the door and it wasn't and isn't currently. We're not from OH- a student--had 2 drive all over OH to find the location 2 close out