Customer Reviews for U-Haul Moving & Storage at Morgan Blvd

991 reviews

1129 Morgan Blvd   Harlingen, TX 78550

(956) 202-0705

Hours

  • Mon–Thur
    7 am–7 pm
  • Friday
    7 am–8 pm
  • Saturday
    7 am–7 pm
  • Sunday
    9 am–5 pm

Services at this Location:

Contact Us

(956) 202-0705

1129 Morgan Blvd
Harlingen, TX 78550

Services at this Location:

Hours

  • Mon–Thur
    7 am–7 pm
  • Friday
    7 am–8 pm
  • Saturday
    7 am–7 pm
  • Sunday
    9 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Jorge Castillo provided us excellent service and was very courteous. He explained all the terms of the rental contract and showed us all the important features of the truck. The gas was filled to full tank and the truck was ready to go when he stepped out of the office. Overall, a very pleasant renting experience.

PARMANAND D. 

Staff was very helpful and knowledgeable

Yesenia C.  |  First Impressions 

Just a few stains on the ground but I think it was already imbedded onto the floor.

Myranda m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Myranda M. 

Staff very helpful / professional

Barbara J.  |  Overall Experience 

Every thing was perfect. Except with an incident of some water damage to a couple of Christmas trees.

Nelly R.  |  Overall Experience 

Customer did not leave a comment.

Stacy L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MATTIAS G. 
Rating:
5.0

N/A

Jacinto C. 
Rating:
5.0

VERY SATISFIED. Do recommend. VERY PROFESSIONAL, and friendly. KNOWLEDGEABLE:) 5 STAR SERVICE.

maria P. 
Rating:
5.0

I hauled a trailer up to San Antonio for you guys, my move didn't require the extra equipment but so requested a need for trailers in this area and I fulfilled your request. I didn't ask for anything in return. It would have been great if you would have offered to reimburse me for mileage or a portion of mileage. It didn't happen. I'm just saying you may have more customers that like and are willing to help if you stepped up you offering just a bit. I will continue to use UHaul and I'm not asking for a refund just making a suggestion

R B. 
Rating:
5.0

Customer did not leave a comment.

JUAN M. 
Rating:
5.0

Very friendly

Maria T. 

Customer did not leave a comment.

Robert S.  |  First Impressions 

I comments A great experience

Ruben L.  |  First Impressions 

Customer did not leave a comment.

candi c.  |  Overall Experience 

Customer did not leave a comment.

willam v.  |  First Impressions 
Rating:
5.0

Gentlemen provided outstanding professional and courteous customer service. Very knowledgeable on rentals and provided safety tips as well. Thank you again sir for your careful and dedicated service.

Miguel A. 

Excellent customer service from employee Jorge Castillo!

candi c.  |  First Impressions 

Customer did not leave a comment.

Dulce L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charles B. 

Customer did not leave a comment.

Felisha R.  |  Overall Experience 

Customer did not leave a comment.

Chris P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher T. 

Customer did not leave a comment.

april p.  |  First Impressions 
Rating:
5.0

Lower the price and fix the equipment.

Manuel G. 
Rating:
4.0

The engine light was on. It was explained to me when I turned in the vehicle that it was a sensor and nothing was wrong with the engine. This should be explained during the beginning of rental to ease customer's mind. Also, the brakes need work. My son would not let me drive it for this reason. He is an over the road trucker so I was not worried about him taking over my driving. Otherwise, the rental check out and check in was quick and easy. The employees are very friendly.

Patricia R. 
Rating:
5.0

Customer did not leave a comment.

Steven B. 
Rating:
5.0

Customer did not leave a comment.

Harold B. 
Rating:
5.0

I thought the entire transaction was satisfactory, from picking up the trailer to dropping it off.

Richard R. 
Rating:
5.0

As usual U haul continues to be a good experience

Richard J. 
Rating:
5.0

Customer did not leave a comment.

Jose G. 
Rating:
5.0

Customer did not leave a comment.

Juan P. 
Rating:
5.0

Customer did not leave a comment.

Doug S.  |  First Impressions 
Rating:
5.0

Great service. My service rep was very friendly and helpful.

Eric W.  |  First Impressions 
Rating:
5.0

I was able to rent a U-Haul with a discount and have my extra things place in storage in the same place. And friendly and helpful stuff

Bertha M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Elias R. 
Rating:
5.0

Customer did not leave a comment.

Eloy R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angelina L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H. 
Rating:
5.0

Mr. Finger was exceptional! He went above and beyond to make our experience the best. We were at ease and ready for all of the hard work that we had ahead of us with our move because of his help and guidance. He was also very kind, compassionate, and informative.

Alexis S. 
Rating:
5.0

Customer did not leave a comment.

Rene C. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
5.0

It was great. Only thing there is a box in there for rodents that says poison so it takes up some space in unit.

Ivana B.  |  Online Move In 
Rating:
5.0

They were extremely helpful. Great experience!

erica e.  |  First Impressions 
Rating:
5.0

Good Service price Could of Been better

Thomas G. 
Rating:
5.0

Joseph was very professional and very patient with me. He answered all my questions even when I arrived to my destination he guided me in what to do next.. I really appreciate his input and help in me using the car dolly and returning the equipment in self check in. Thank you Joseph for your professionalism and patience.

Angelica J. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
5.0

Customer did not leave a comment.

JOSE M.  |  First Impressions 
Rating:
5.0

The manager and his staff went out of their way to make you feel welcome and welling to help you anytime. The storage area is all ways clean any time you went there. If I ever need to use storage again I would go back.

Larry B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jesus M. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Christina C. 
Rating:
3.0

Pay close attention to reservations and make it much easier for the truck share. I placed a reservation for a truck with an appliance dolly only to get there and they have no appliance dolly.

Esteban G. 
Rating:
5.0

Fast and easy and amazing customer service!

VERONICA M. 
Rating:
3.0

Tks

Lucio G. 
Rating:
5.0

Customer did not leave a comment.

Vernon H. 
Rating:
5.0

Customer did not leave a comment.

ALBERT T. 
Rating:
5.0

Excellent Customer service

Eloisa C. 
Rating:
5.0

Customer did not leave a comment.

Robert J. 
Rating:
5.0

Should have free coffee

David R.  |  Overall Experience 
Rating:
5.0

Great customer service!

RICK H. 
Rating:
5.0

Customer did not leave a comment.

Aaron V. 
Rating:
3.0

I reserved (on-line) a truck, a utility dolly and a furniture dolly. The reservation was made two weeks prior to my move. The morning I arrived I was told they didn't have my furniture dolly, but a different location did. Not a huge deal, but I had to drive to the other location and wait almost 45 minutes to rent a furniture dolly. Of course, the return involved me having to stop at two different locations as well. Seems to me someone might have let me know ahead of time that the equipment I reserved wasn't available in one location.

MICHAEL H. 
Rating:
5.0

Nothing but exceptional service

PEDRO Z. 
Rating:
5.0

Customer did not leave a comment.

ken A. 
Rating:
4.0

Customer did not leave a comment.

JOHN M. 
Rating:
5.0

Customer did not leave a comment.

Gary D. 
Rating:
4.0

Customer did not leave a comment.

Shane L. 
Rating:
5.0

Everything was fine

lonnie E. 
Rating:
5.0

Amazing staff very friendly. Felt safe

AMANDA C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lonnie E. 
Rating:
5.0

Customer did not leave a comment.

Margaret M.  |  First Impressions 
Rating:
5.0

Great Customer Service!

Jorge C. 
Rating:
5.0

Customer did not leave a comment.

Larry B.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Katrina R. 
Rating:
5.0

Customer did not leave a comment.

JIMMY V. 
Rating:
5.0

Customer did not leave a comment.

Antonio G. 
Rating:
5.0

Customer did not leave a comment.

Jennifer T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Quinton B. 
Rating:
4.0

Check tires and other utilities better.

David H. 
Rating:
5.0

Very professional.

Nicola David T. 
Rating:
5.0

Customer did not leave a comment.

Patrick H. 
Rating:
5.0

Great customer service.

Sabrina m.  |  First Impressions 
Rating:
5.0

Excellent customer service, very polite and he explained very well all my questions. Thank you!

Beatriz N T. 
Rating:
5.0

Very friendly and extremely helpful.

Melissa p.  |  First Impressions 
Rating:
5.0

Starting with Raul.. very friendly. Then Joseph was very professional explaining everything to us. Then drop off time they were very prompt but I didn't get their names. Overall awesome and easy experience

Syilvia O. 
Rating:
5.0

Customer did not leave a comment.

Briana S. 
Rating:
5.0

Only one man was working, and he still was able to help me get my vehicle off of the auto transport.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Christian Z. 
Rating:
4.0

Customer did not leave a comment.

Christian Z. 
Rating:
5.0

Excellent customer service and easy fast returns

Eliu R. 
Rating:
4.0

The staff was very friendly and courteous. Matthew was extremely helpful and very knowledgeable. The only thing is that I wished a closer unit would be able closer to the the front because of my age and handicap instead of it being on the far back.

Willis P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

maria l.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aaron P. 
Rating:
5.0

Customer did not leave a comment.

Cristina M.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Antonio M. 
Rating:
5.0

Customer did not leave a comment.

Richard J.  |  First Impressions 
Rating:
4.0

Could have sign informing where to park returned truck. Otherwise everything was good.

michael P. 
Rating:
5.0

Customer did not leave a comment.

Karly G. 
Rating:
1.0

The location or the people isn't the problem, it's the phone call customer service that isn't professional. No one knows what's going on, it's garbage.

Jose G. 
Rating:
5.0

i would rent there again.

JOSEFINA A.  |  Overall Experience 
Rating:
5.0

Nit Applicable , keep doing what you do Best !

Alexander S. 
Rating:
4.0

Again no location fault for my disappointment in U-Haul as whole. Probably will not come back and that's cause I was going to rent a storage unit

James R. 
Rating:
5.0

Todo el servicio Esta muy bien y el personal te atienden bien y todo fue excelente

arturo v.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Johan R. 
Rating:
5.0

Great customer service. Rented truck and returned it with no problem.

aureliano S. 
Rating:
5.0

The service exceeded my expectations. The staff was very helpful and knowledgeable.

Marisol S. 
Rating:
5.0

Great service

Eduardo C. 
Rating:
5.0

Excellent service, got me in and out in a hurry, very good customer service. Thanks for providing trailers and storage at a great price

Juan C. 
Rating:
5.0

Customer did not leave a comment.

Carlos K. 
Rating:
5.0

Maybe some refreshments and snacks nah just kidding everything was good 👍👍

RICKY D. 
Rating:
5.0

Representatives were very helpful

Hilda H. 
Rating:
5.0

Customer did not leave a comment.

Armando D.  |  Overall Experience 
Rating:
4.0

It was an old truck. It was rainy when we left and when we arrived, water had entered the box.

Daniel C. 
Rating:
5.0

Customer did not leave a comment.

Ramiro G. 
Rating:
5.0

Customer did not leave a comment.

alma teresa l.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Matthew M. 
Rating:
5.0

As always great service

PEDRO Z. 
Rating:
5.0

Customer did not leave a comment.

Lisa B.  |  First Impressions 
Rating:
5.0

Very friendly and fast service

Sofia R. 
Rating:
5.0

I have been recommending UHAUL to friends and family.

GABRIELA H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Janice S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mitchell T. 
Rating:
5.0

Customer did not leave a comment.

ADRIAND A. 
Rating:
5.0

Customer did not leave a comment.

Maggie S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Fernando M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Javier R. 
Rating:
5.0

Joseph and his staff provided the absolute BEST customer service today. From the first phone call to the last hand shake, this team went way above and beyond to make sure the completion of my truck rental didn't require me to drive to another city, put me into an additional storage space last minute and cared that they did everything they could. And they did, thank you!

Randal M. 
Rating:
5.0

Customer did not leave a comment.

ESIQUIA F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jennifer c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nasir A. 
Rating:
5.0

Customer did not leave a comment.

Yadira R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mia G.  |  Overall Experience 
Rating:
5.0

Cant really say much other than i havent had any issues with them. Anytime i needed to access my unit, it was available.

Raul G.  |  Overall Experience 
Rating:
5.0

There's nothing to be changed or added to this location. They have great customer service and equipment.

Adrian T. 
Rating:
5.0

Excellent customer service!

Juanita T. 
Rating:
5.0

Customer did not leave a comment.

Leslie P. 
Rating:
5.0

Customer did not leave a comment.

Ronald M. 
Rating:
4.0

Customer did not leave a comment.

Nelda J.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Francisco L. 
Rating:
5.0

Customer did not leave a comment.

Aristeo O. 
Rating:
5.0

I feel y'all should NOT charge for use of a dolly and/or covers because we're already paying for mileage and rental. That is not fair in my opinion.

dolores R. 
Rating:
5.0

Customer did not leave a comment.

Ernie G. 
Rating:
5.0

Customer did not leave a comment.

San Juanita B.  |  Overall Experience 
Rating:
5.0

Outstanding customer service

norma g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mahli S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

alma teresa l.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Aristeo O. 
Rating:
5.0

Customer did not leave a comment.

Jan F. 
Rating:
5.0

Not much. You guys know that your customers are busy and ya'll do more than you have too so we can have a quick transition.

PEDRO M. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Excellent

kenneth r.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

gordon B. 
Rating:
5.0

Very nice and helpful

Sandra J.  |  First Impressions 
Rating:
5.0

Very helpful staff, and very clean facilities.

henry g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yesenia C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DENNIS C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristina A.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

magdalena p.  |  First Impressions 
Rating:
5.0

Excellent customer service

norma g.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eliseo G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ervin R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kelly S.  |  First Impressions 
Rating:
5.0

I was very impressed with how clean things were. The facility may be slightly understaffed because one was left to wait in the office alone for a period of time while staff attended to duties elsewhere. But love the box take a box leave a box idea and also the recycle items area where one can acquire items or leave unwanted items. Both are helpful. I really do like the dolly’s that are available at the facility for unloading or loading. And the office has sooooo many useful moving items all available in one place. Love that convenience.

Betty A.  |  Overall Experience 
Rating:
5.0

Joseph and the rest of the staff were awesome. Very attentive and helpful. Very knowledgeable. I would recommend everyone to his facility anytime

John O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lissette R.  |  Overall Experience 
Rating:
5.0

Solve an issue and i was very please.

BELIA Z.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

jose p.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amanda R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adaline M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JMicheal L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSEFINA A.  |  First Impressions 
Rating:
5.0

Good

mia l.  |  Overall Experience 
Rating:
5.0

Thanks for your kindness and your help God bless you all enjoy your beautiful day thanks again

joyce S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LISA A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rosalinda H.  |  Overall Experience 
Rating:
5.0

Look forward in renting and getting services with your facility.

Josie P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ramsey G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

steven h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maria B.  |  Overall Experience 
Rating:
5.0

Great and convenient

BELIA Z.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARCUS G.  |  First Impressions 
Rating:
5.0

Jorge Castillo was very helpful very friendly. Very helpful with every question I had. Need more workers like him

jesus l.  |  First Impressions 
Rating:
5.0

The manager is very professional and always helps when needed.

Troy G.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jose S.  |  Overall Experience 
Rating:
5.0

Manager and staff were professional and very helpful.

KARLA P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patrick T.  |  Online Move In 
Rating:
4.0

Have an issue with gas we purchased. We drive 9 miles and it took 6 gallons of gas. It must not of been full when we picked it up. I would like an adjustment to my bill

JMicheal L.  |  First Impressions 
Rating:
5.0

Above expected service and was very happy with my experience.

Christina S.  |  First Impressions 
Rating:
5.0

My only complaints: 1. I was not told that I needed to swipe my card to turn off the alarm. 2. Staff didn't remove the lock on the door until I went back into the store to report the lock. 3. Wanted a larger storage room and offered two different rooms but was told I would be notified if larger room became available.

JAMES P.  |  First Impressions 
Rating:
5.0

Mr. Finger is such a great guy and runs an awesome store. Great crew!

Luis L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deborah S.  |  Overall Experience 
Rating:
5.0

Friendly staff. Clean and safe.

Noelia V.  |  Overall Experience 
Rating:
5.0

Great staff , great experience

Pedro C.  |  Online Move In 
Rating:
3.0

When a person walks into a store they should be greeted and acknowledged. The rep'a job is to acknowledge ppl and say when they will get with you. Human traffic management. Ben kept his head down on the cell phone. The older guy came w the lock from around back even though a lock was right by Ben's desk. I had to wait and wait like it's the Valley and no one cares, and they don't blink at answering the phone. It just rings. No visible hustle. The one thing good i can say, is that it seemed he provided two units side by side combined into one price and gave me that 1st month free. Otherwise it's have been a below average experience for sure.

Ellen R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DAVID W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Herbert H.  |  Online Move In 
Rating:
5.0

The Team there truly work as a Family, they are Friendly, Polite and kind, and they Know their business, they even Help me finding the bus station address for me.

Nicolas T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joaquin M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Margarita G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rosalinda H.  |  First Impressions 
Rating:
5.0

Gentlemen who took care of me when I went in was extremely helpful, polite and professional.

Corrine P.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

mia l.  |  First Impressions 
Rating:
5.0

Fast , Friendly, and Professional.

Amos C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brian A.  |  Overall Experience 
Rating: