Awesome experience. Thank you. Mobile self pick up sucked though.
MICHAEL S.Customer Reviews for U-Haul Moving & Storage at Morgan Blvd
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent service. Professional staff.
VICTOR A.Everything was great and all the employees that helps were very nice and informative.They made my family move a lot easier.
GABRIELA S.Reserving online was really easy to do and the services upon pick-up and drop off were quick!
Israel G.AWESOME!!!!
Robert G. | First ImpressionsThank you.
MANUEL C.I love the service
oscar v. | Overall Experiencewhen someone goes above and beyond your expectations there are no real words left to say. I was having a bad day, week, month the whole year looked like 2020 again. Even with a stimulus in my pocket. Mr. Finger gave me nbatable hope and direction as was.offered the best product. It really made a difference. Thanks.
RODOLFO E. | First ImpressionsN/A you
MAGDALENO Y.Friendly, helpful, just have to know your way around and card once I get that very convenient
Richard G. | First ImpressionsThe best moving and storage experience that I have ever had and I have had many.A Joe Finger is by far the best manager that I have rented from!! Excellent! Very courteous and helpful. A Plus rating!Total satisfaction.
Bud W. | Overall ExperienceMy U-Haul choice in Harlingen Tx
JACINTO C.Great facility and staff!
Felix J. | Overall ExperienceThe employees were very courteous and prompt. I am very pleased with U-haul and I will continue to use uhaul services.
BILLY G.N/A
Ricardo R.Great customer service. Super friendly!
SARAH H.Stick to the quoted rate per mile, was quoted .59/mile then got charged .79/mile upon rental return. Do not recommend!
MELINDA M.Not charge so much. The cost is ridiculous for people who are suffering during this pandemic. I was moving my son back home because he lost his job and I ending up spending $550 including gas. Next time I'll buy a trailer and never use you guys again.
Scott K.I rented a 6x12 Covered trailer in February. Everything went well with the exception on the running lights, did not work. In March I rented a 6x12 open trailer. Everything again went well however the same situation occurred. It's running light we're not working. I ended up getting a warning citation from DPS. Thank God he was prior Military and gave me a break. I feel you need to check your equipment properly before renting. Overall very organized store.
FERNANDO G.All was great...the associate that helped me, was very polite and helpful...she obviously had great customer care training/quality because she really helped to get me what I needed for the rental as well as get me on my way. Really appreciate the service and equipment.
JESUS F.keep up the good and satisfying work!
ROBERTO G.I gave yall a review with u- haul also Your staff was always very helpful..thank you u-haul at Morgan!! I've rented trucks and a units and it was nice doing business with yall!! God bless !
Jessica M. | Overall ExperienceUhaul at Morgan Harlingen, I want to thank the staff , I've rented trucks and a unit and it was nice doing business with such good employees..thank you all!!
Jessica M.The staff was and their help in my relocate to another town was the best customer service I have ever experienced in any business ever. I was amazed beyond words. Great overall company on both ends of my move.
John M. | Overall ExperienceVery knowledgeable staff extremely courteous
Lorie M.I was completely satisfied & loved it. I will be recommending the U-Haul Storage Facility to everyone I know . Thank you once again 💜 keep up the great work!
antonio g. | Overall ExperienceClean utility trailers
PEDRO Z.Units were green zip-tied with locks inside. We couldn’t access them. Had to wait for rep. One unit door came off the track, rep fixed with a pair of scissors but now the latch won’t slide far enough to allow for securing with a lock. Was too late once this was discovered to get assistance. Will hope no one notices and try to resolve on next visit. Rep was friendly and helpful. Facilities were clean.
Cilly J. | Online Move InThe truck given to me had issues with the AC/Heather system since the first day.
ISRAEL D.Make all equipment with one way option.
RUSSELL M.Easy to access and friendly staff!
Cilly J. | First ImpressionsService was incredibly fast, personnel awesome customer service
RUBEN M.Trailer was dirty on outside which I can deal with... it inside was super dirty...I had to sweep it out and then lay tarps down before filling ot!
ROBERTA K.Large space, friendly employees.
TIBURCIO S.Ya'll are awesome, came thru for me with no wait time.
elizabeth G.Service was great! Joseph the employee was very insightful very helpful on helping me with the trailer would highly recommend anyone to go there and I would go there again.
Encarnation P.Great store and love the card entry system. Beautiful facility and very clean. The door alarm system images me feel my stuff is safe.
John M. | First ImpressionsEverything was great. And the cost was far cheaper than competitors.
John J.Great customer service , the Representatitve was very attentive and helpful , great hours also , will definitely rent from this uhaul store again
roel R.I was very happy I went with uhaul vs another company.
Gracie R. | First ImpressionsEverything was good, great service.
Myron S.Excellent service
CECILIA G.We needed the biggest trailer and had a reservation for it yet when it was time to pick it up...it wasn't available because previous renter didn't bring it back. We are now having to make a second trip to SA to pick up what didn't fit. Very inconvenient!
RUBEN P.Great customer service
ABRAHAM JACOB P.I would like to say that I do not like to be lied to about the cleaning the inside the U-Haul and the passenger seat and the driver seat was filthy with this COVID-19 that is going on I am a trust any U-Haul there is no meeting or cleaning properly so I had to go home and clean everything thoroughly and I've asked the employees if if it was cleaned and their answer was yes The U-Haul was clean and that's when I went to check and it was not cleaned it Was not maintained.
Luke S.The General Manager Joseph Finger was professional and amazing customer service.
Charmaine S.Staff was super super helpful and friendly!!!!!😁
Christine B. | First ImpressionsThe trailer that I had reserved was not available when I came to pick it up because it had not been returned from the previous renter. So the U Haul representative upgraded my trailer to a truck and gave me a discount. It worked out great in the end.
edmund W.You should definitely explain all the charges . It's very misleading . I probably won't use a uhaul again
Alfonso G.The associates were all very helpful, especially the one, unfortunately I don't remember his name. It would be nice if the storage area opened at 6 instead of 7.
Daniel I. | Overall ExperienceEverything was awsome
LUIS ANGEL R. | Overall Experiencelike all the services
Americo C. | Online Move InI need my 50.00 guarantee refund due to my reservation having to be moved to another location. Because of this overall experience I was put back about two hours not only was my reservation moved because the trailer was not able to get me hooked up due to mud my truck was stuck in the mud when I was told to park there so that it can be hooked up. I tried to contact somebody at the U-Haul central station
THOMAS G.The place is nice and clean, the van was almost new, and the people were very friendly and helpful. Highly recommend.
Daniel I.Manager joseph finger was very professional and curteous..would surley go back again
Juan R.Guy gave me a great price because i had called other local Uhaul certified places and they shot me with some high priced quotes. The guy was honest and straightforward of the prices that i needed for the move i made.
JASON LEE H.Person who helped us was a young lady , very nice and her customer service and the way she explained to us was amazing thank you
VIRGINIA M.Freaking super good and fast service
Rolando G.I believe it was Mathew who was the one that helped me. After the storage facility at Ed Carey offered two 5x10 units as a 10x10 unit, I came to the Uhaul store on Morgan. Mathew went above and beyond to accommodate me. I have since recommend this store to multiple coworkers and friends.
James K. | First ImpressionsStaff is very knowledgeable and friendly, always willing to help. Very good rates compared to competitors. 10/10 recommend!
MITSUIRY P.More workers to assist customers waiting in line
JONATHAN B.Clean facilities & very helpful/friendly employee!
Angela C.Love the convenience of having this facility so close to home and surrounding areas. The truck is so easy to drive and I was able to accomplish my task that had been put off for years. Clean out garage. I highly recommend this to anyone. Staff is always courteous and feels like family.
NELLY R.Staff was very helpful and made sure everything was ready and safe.
KIM RONAE W.No recommendations, great service and friendly customer service.
JACINTO C.This location is wonderful! The general manager went above and beyond to ensure that a first time uhaul driver like myself could make the 12 hour journey and move a successful one! From orienting me to the truck, getting the car transport on, and providing everything i needed to know for my move, he was there every step of the way! Would give this place 100 stars if I could!
JENNIFER G.Quick drive up service! Friendly staff.
Graciela M.Excellent customer service. Honest & kind. My family member lost some credit cards and other personal belonging in the store. They called us and let us know it would be ok.
Christine C. | First ImpressionsExcellent customer service all my questions were answered and the rep listened Attentively
BRIAN R. | First ImpressionsAfter moving my things in the storage unit I see a few roaches down the halls. I am uneasy about my things here but will be trying my best to get my things out of there as soon as possible. The representative that assisted me was very very friendly and had it not been for those roaches I would have given 5 stars.
Cynthia M. | First ImpressionsI go to this location every time trust no one else
Homero Z. | Overall ExperienceIncredible customer satisfaction and service
Homero Z. | Overall ExperienceGreat service.
Ofelia V. | Overall ExperienceVery prompt and professional. The facility is very clean. The security system is state of the art. I felt secure. Mr Finger went above and beyond to meet our moving needs. It is awesome to have a location that is centralized in our community.
Nelly R. | First ImpressionsWish you had a larger unit. We ended up needing two of your largest units, which is what is needed for a household move.
Patricia S. | First ImpressionsFrom move in to move out, ease of service was outstanding. The UHaul reps there were eager to help, and since I was new to the area, they pointed me to best locations for other services.
Jesus V. | Overall ExperienceBeyond helpful and willing to help
Homero Z. | First ImpressionsGreat hospitality with customer service....!!!
Otilia S. | First ImpressionsExcellent customer service Pleasant personnel Thanks
PATRICIA F. | First ImpressionsBest place for all your storage need Best staff Clean facility
Michael M. | Overall ExperienceClean, spacious storage with a friendly, knowledgeable manager and super staff! Thanks!
Cecelia G. | Overall ExperienceExplained well and took care of all needs.
Laura R. | First ImpressionsVery satisfied with the facility, with the staff and also with the equipment, thank you for your help.
Escovedeo S. | Overall Experience.
sky K. | First ImpressionsI'm happy
REBECCA V. | First ImpressionsThe girl that helped us was kind and courteous and helpful she made sure the unit was cleaned out and showed us where or how to use the back door to get into the unit so I was very happy with the serv
Janet R. | First ImpressionsJoseph was an excellent person, listened attentively and helped me through the rental process !
Marlene R. | First ImpressionsEverything timely managed
Blanca M. | Overall Experience