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GABRIEL E | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage at Morgan Blvd
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Friendly service, quick attention and very professional
Ricardo LSatisfied with the service
EDWARDO Bnull
Mario Anull
Martin Cnull
MICHAEL BAwesome customer service and very helpful.
HECTOR GAwesome customer service and very helpful.
HECTOR GVery helpful, exceptional
Thomas PStaff was very polite and helpful. This is the second time renting a unit at this location and would definitely recommend this location.
Tony G | First ImpressionsSatisfied with the service
EDWARDO BFriendly service, quick attention and very professional
RICARDO LThank you for everything!
Annette D | Overall ExperienceThe Adam was very kind an friendly very good customer service skills.
ELSA R | First Impressionsnull
RICARDO SJuan went above and beyond. I witnessed a customer yell at him while I stood in the middle in disbelief. He calmly guided the customer away and handled the situation 10 out of 10 like a professional.
Alexander LNothing. Sales person was friendly & helpfull
Morgan WElectrical wires need to be repaired before renting unit.
JORGE AEverything was great! I appreciate Julio C for helping me out when it was literally about 10 mins til closing. It was quick and I was able to take care of what I needed.
ADDY CFirst time renting here.. absolutely first class service.. will definitely use this location again thank you
MANUEL Rnull
dolores rEmployees were very kind and provided great service. will definitely consider renting in the future.
ROBERTO Rnull
RAYMOND GTruck was in rough shape engine wise. Felt like I was driving a 82 ford that had no exhaust. Other then that it got th job done. Just felt like it was gonna break down on me.
Adrian MAll good
IGNACIO Gnull
Linda GThe trailer I rented was great ….the only problem was that the trailer was listed as a 6x12 and it's correct but it's a little misleading. The reason is that the back of the trailer when gait is dropped is only 5ft not the 8 listed. The inside was 6ft but the opening in the back is 5ft. That needs to be stated …just saying
HESIQUIO Rnull
JUAN Mnull
Guadalupe mnull
RACHEAL T10/10 will be booking again
Graciela Gnull
DAVID Fnull
MARTIN Fnull
MICHELLE Snull
JOSEPH AAll good, thanks
LUZ GNothing this location is perfect. You got a great staff in there.
Dennis FNothing to improve, it's a great location
Adrian Tnull
Charles Tnothing, all good
LUZ GWhen I noted that several screws were loose on the door I was met with "we don't do maintenance here". Instead of this, I would have preferred to hear that it was going to be noted and advanced to the people that do the maintenance on the unit.
DANIEL Fnull
Antonio LVast selection. Friendly service
Raul RMy clothes got all wet, it had mold and a lot of bugs in it. Pretty much damages and ruined hundreds of shirts and pants of mine to include my couch. Never again.
JOSE R | Overall ExperienceVast selection. Friendly service
RAUL RJoseph Finger helped my family out and was accommodating to our needs. Their facility is always very well maintained. Very clean. I would, and do recommend this location to EVERYONE !! The rest of the staff that I had encountered also was extremely friendly and always had a smile on their face !!!
dominic r | Overall ExperienceThank yall again
Danielle DAll good, thanks
LUZ Gnothing, all good
LUZ GI wanted to thank the who team again. Thank you for an amazing experience! Thank you all for going above and beyond!
Danielle DTalked with three different people and they were all very knowledgeable. Trailer was ready when I arrived.
DANIEL KWill use again
JAMES SMy comment is that once I became aware that my brother was not making payments I decided to pay all fees and brought it current. Once I did that I was never offered insurance by staff so needless to say that when the flood happened my mother's belongings were completed damage. To my concerns I was very disappointed that my deceased mother's property was completely worthless. No consideration by staff or apologies. We had to call just to be informed our unit was flooded.
Robert H | Overall ExperienceWhen I noted that several screws were loose on the door I was met with "we don't do maintenance here". Instead of this, I would have preferred to hear that it was going to be noted and advanced to the people that do the maintenance on the unit.
DANIEL FNothing to improve, it's a great location
Adrian TVery satisfied, thank you so much.
olga m | Overall ExperienceNothing this location is perfect. You got a great staff in there.
DENNIS FJust wanna say thanks so much
Estela T | Overall ExperienceNotify customer that reserved trucks may not be available on scheduled day .
RICK W10/10 will be booking again
RICHARD SExcellent service, friendly and polite
Neal SThe manager and female at the counter were invaluable. Thank you!
Guadalupe L | Overall ExperienceVery helpful and very professional.
olga m | First ImpressionsQuoted a price when I made the reservation better price when picked up. This is my third rental from this location always ready to help. Excellent place to go for rentals.
TOMMY JDrop off was quick and easy
RAYMOND NMy first time renting a storage. No complaints here. The staff was always available to help. Everything was super easy to do: signing up online, making payments, connecting with support after hours and moving out. Hassle-free. Will always recommend this U-Haul location :))
FRANCISCA D | Overall ExperienceThe trailer I rented was great ….the only problem was that the trailer was listed as a 6x12 and it’s correct but it’s a little misleading. The reason is that the back of the trailer when gait is dropped is only 5ft not the 8 listed. The inside was 6ft but the opening in the back is 5ft. That needs to be stated …just saying
HESIQUIO RAll good
IGNACIO GTruck was in rough shape engine wise. Felt like I was driving a 82 ford that had no exhaust. Other then that it got th job done. Just felt like it was gonna break down on me.
ADRIAN MEmployees were very kind and provided great service. will definitely consider renting in the future.
ROBERTO RDrop off simple and quick.
Carissa SFirst time renting here.. absolutely first class service.. will definitely use this location again thank you
MANUEL REverything was great! I appreciate Julio C for helping me out when it was literally about 10 mins til closing. It was quick and I was able to take care of what I needed.
ADDY CVery friendly and helpful.
MARK FNothing. Sales person was friendly & helpfull
Morgan Whave all the same costs for the trailers. we had to pay $358 dollars for 1400 miles than our friend. who went 1700 miles and only had to pay $156. I believe that is unfair and I will let anyone who wants to rent from you know of the unfairness.
JANICE SElectrical wires need to be repaired before renting unit.
JORGE AJuan went above and beyond. I witnessed a customer yell at him while I stood in the middle in disbelief. He calmly guided the customer away and handled the situation 10 out of 10 like a professional.
ALEXANDER LNothing, everything was great 👍 thanks
VICTOR GI have nothing but good things to say about the staff and the facility. The only negative thing that I have to say is that when I arrived I come to find out that the 10 x 15 unit that I had reserved was not available, and the next available sizes were 5 x 10 units or 5 x 5 units; this was very inconvenient.
caleb g | First ImpressionsStaff was extremely friendly and helpful and would highly recommend friends and family to sign up when they are in need. Specifically the gentleman that helped me was extremely knowledgeable and deserves a raise!
AMANDA L | First ImpressionsI was very glad I chose you're storage facility always convenient to go in and out to get anything I would need that I had.in my storage I would go back to your facility! You're staff were very nice! Thank you!
velia f | Overall ExperienceGreat unit and size just the constant price increases were the issue.
Aaron P | Overall ExperienceThe size of the unit was in no way comparable to the size of truck I rented . When I rented the truck trailer and storage I was under the impression that everything I got was size proportioned. There was no way a 15' truck would fit the tiny storage that was given. Only a third fit.. very disappointing after a 19hr drive. And very inconvenient to find extra space on such short notice. The ad was very misleading!
Kristina J | First ImpressionsUser friendly
martina b | Overall ExperienceWe didn't close the storage lock right so we got an email that asked us to go over and secure the luck.we weren't able to go right away but they were real nice about it.
Juan E | First ImpressionsExcellent service
JENNIFER F | Overall ExperienceAwesome facility! Very clean and staff is very friendly!
Cindy H | Overall ExperienceThe facility is always clean and well maintained, and the staff is super helpful and friendly.
John M | Overall ExperienceVery friendly staff all nice people and attentive. But the building has rodents roof was leaking causing lots of damage to furniture the insurance will only cover $1000 for the cost of the storage I had for a year and it being climate controlled I would think it was in good hands but for the way I got furniture back I would have just left it in a shed
michael a | Overall ExperienceStaff were always friendly and helpful, I'll miss stopping in that office.
Samuel G | Overall ExperienceEveryone treated me like I was their first priority. Answered my questions in a prompt manner. Thank you U-Haul for keeping my treasures safe.
Alicia V | Overall ExperienceStaff were exceptional. They made my entry, billing and exit as easy as pie.
terry v | Overall ExperienceVery thing was to my satisfactory I will recommend my friend and family to you guy
Betty C | Overall ExperienceWe were very happy. Thank you.
Larry D | Overall ExperienceDespite that many of my most valuable goods were stolen at the beginning of the rental period and that the investigation by administration as well as local detectives went blank, the facility is good, convenient, clean, and friendly, my belongings were well preserved with few exceptions due to water damage(mild) and after two years there was no rodents, roaches or bad climate related damages. Camaras where apparently not helpful in the investigation; I’m personally convinced this was an internal affair treated with a very convenient negligence.
Nicolas T | Overall ExperienceN/A
Jacinto C | Overall ExperienceBest place ever!
Esequiel H | First ImpressionsMr. Fingers runs a first-class organization! The employees Laura & the young man that rented me the unit were so helpful. Laura went out of her way to explain the process. The young man was so kind. He even showed me how to access my storage room (he walked me over and did a live demo). Now that’s primo service! Moving is stressful but your helpful Uhaul staff really relieved my anxiety.
Brenda M | First ImpressionsAwesome employees
MARIBEL G | First ImpressionsFriendly and helpful staff. I appreciated their professionalism and knowledge. They are more than just a place to buy moving supplies; they are so much more!
Billy S | Overall ExperiencePerfect’ easy to work with.
Korby P | Overall ExperienceYour employees are very well mannered. They did not hesitate to answer any questions I had. Their customer service skills are excellent.
Maria E | Overall ExperienceStaff was in the back area and came to assist me very quickly.
Billy S | First ImpressionsCourteous and very clear about all aspects.
Juan D | First ImpressionsI am absolutely disappointed with my experience. My unit was flooded with water and gravel. The office knew this type of damage had happened to several units and rather than sending out notice, which would have allowed me to remedy my unit quickly, there was no notice and no empathy when I discovered my damaged furniture and fixtures. I had family heirlooms in my unit that are now destroyed from water damage. My things were covered in rocks which scratched the pieces that weren't destroyed by water. I will never rent from U-Haul again and I will tell anyone who asks me about my negative experience. The lack of notice is shameful.
Eric W | Overall ExperienceStaff very helpful with All assistance we needed to rent a van and get a bigger storage unit. Thank you
Jacinto C | First ImpressionsJoseph is a top notch manager! Friendly and helpful.
Julie M | Online Move InExcellent staff!
Mario M | First ImpressionsService was great and staff was excellent in explaining the rules and regulations. When turning the unit in they were also very friendly. I did share this with a friend. I have used U Haul in the past a number of times. Thank You
Blanca D | Overall ExperienceAbove and beyond, true world class customer service. Phenomenal!!!
reynaldo R | First ImpressionsI want to thank the U-Haul staff always very helpful, will continue to use them for all my moving needs.Very grateful
Juan C | Overall ExperienceI felt comfortable leaving my items. The staff was always very helpful
Sandra R | Overall ExperienceMorning crew had excellent customer services.
Elizabeth L | First ImpressionsIt's retarded to have to pay for a truck rental & mileage = I rented a truck, mileage shouldn't be a charge for local use!!! That's just one way uhaul rips ppl off, glad I turned back the odometer!!! Suckers!!!
Dina M | Overall ExperienceOnly thing is there was oil on the floor where you parked your vehicle inside when you enter to unload our boxes, someone is going to fall
Estela T | First ImpressionsVery helpful and covered everything.
Dawn S | First ImpressionsI enjoyed my experience with U-Haul storage. My only comment would be when I rented a U-Haul during your promotions I wish I would still get a free month added to my already existing storage unit.
JUSTIN E | Overall ExperienceGood 👍
HECTOR L | Overall ExperienceThank you Joseph and Staff fir all your help.
GABRIELA H | Overall ExperienceMy furniture was removed without my consent or permission and they did nonething to recover or replace
Veronica P | Overall ExperienceFacility is clean. Staff is courteous and helpful. I have have used this facility several times and each time very satisfied.
Sonia W | First ImpressionsJoseph was always helpful and we thank you for assisting us these past few years.
Sandra M | Overall ExperienceGreat customer service will recommend to family and friends
GUADALUPE M | Overall ExperienceThis location is well managed and a good choice for our needs. Only left because of a move.
Arne J | Overall ExperienceAll the staff at location on morgan in Harlingen TX 78550 is awesome. i had some personal misunderstandings with the bill dates and they waiver a part of the over charges not once but twice. Super nice peeps. Much blessings to them all!
ramon h | Overall ExperienceCan’t remember the name of the person who helped me but she was very friendly, courteous, and professional. She answered all of my questions and explained everything very well. Great experience and she did a fantastic job.
James H | First ImpressionsI love the employees and how helpful they always are.
Sarah H | Overall ExperienceThe process was quick and easy. Safe area, well lit at night. Size unit I needed was readily available. Friendly, professional and accommodating staff. Especially like the drive-in feature for unloading items. Very pleased with my rental unit and the whole process.
Alicia W | Online Move Inall good.
suri r | Overall ExperienceThe people were very friendly and helped me with all my needs.
Lory m | First ImpressionsPleasure doing business.
cesar m | First ImpressionsStaff were always extremely helpful and polite. I felt the customer service given to me was truly outstanding
Corrine P | Overall ExperienceU-Haul is the greatest.
Alicia V | First ImpressionsThe young lady was super helpful. There was an issue with the system and problem with storage unit payment so she called supervisor for assistance. They were able to get everything resolved pretty quickly. Very clean facility and amazing staff.
ramon h | Overall ExperienceThey once reimbursed me for the days that were left and now they don’t would of been great to know I only used the storage two months and I had only been there for 10 days out of this month and the last time I used this facility they reimbursed the remaining balance very dissatisfied
Antonio G | Overall ExperienceI dealt with three people at this location and every single one was friendly, polite, efficient, helpful, and professional. It is one of the best run businesses I have ever dealt with.
John M | First ImpressionsBest facility in town. Prices are great.
LUVINIA C | First Impressionseverything was great! when i need more space i will go, thank you for everything
Jose S | Overall Experienceuhaul should have a policy whereby they notify storage locker tenant of any request to enter tenant's locker from any authority. uhaul should monitor those with warrants to search tenant's storage locker if tenant is not able to do so.
TERENCE C | Overall ExperienceVery clean and safe. Very polite and helpful employees. Will definitely recommend to others.
claudia h | Overall ExperienceI was very impressed with the friendliness of the employees and the facility itself. Everything seemed to be run very professionally. I had a very good first impression.
BETTY J | First ImpressionsOverall great experience, the only concern I had was the AC was out in my storage area. I hope this situation is addressed very soon as we are paying for climate controlled storage.
Melanie L | First ImpressionsThe young man juan that assisted me is great asset to the company. Nice, friendly and personable. Kept his cool and professionalism with line after line of people. Very courteous to apologize to customers for the wait.
ramon h | First ImpressionsJorge and Juan were helpful!!
Clarissa S | First ImpressionsI really am content and pleased!
oscar v | Overall ExperienceSatisfied with the facility and service and would recommend to friends and family thank you
Raul V | Overall ExperienceSales person was very helpful.Very kind.
Tony G | Online Move InVery sympathetic and friendly staff
Bertha M | Overall ExperienceVery friendly and compassionate staff members
Bertha M | First ImpressionsThe employee who helped was very helpful. We went to the store to take off units we weren’t not using anymore, without asking for a refund, the employee had offered to refund the units since we were not using them anymore. I was relieved he had offered that service! Greatly appreciated
Erin M | Overall ExperienceBest experience I've had and I'm still using Uhaul services
victor p | Overall ExperienceJust the truck rental fees was way to high
John C | Overall Experiencethe person that help me out, was Juan. he was helpful and very courteous. very professional and explained it to the point
Jose S | First ImpressionsI moved out on July 4th. The staff assured that if the storage was empty by next morning, they'd give me a call to cancel the contract before my due day on July 7, which again I did, though I never did receive a call from you guys. They even picked my U-Haul card, meaning I had intended to cancel that same day, but that day July 4, they closed at 5pm. Come July 7, my bank account is overdrafted due to the U-Haul payment. I go in to ask what happened, and was told contract was still active. I explained everything that happened and they rolled back the payment and cancelled the contract that same day. Though I'm still waiting on the payment rollback on my bank as it is weekend. I probably won't see it till Wednesday if I'm lucky, 5 days later. Aside from that, excellent services throughout my stay, just wished move out went smoothly.
Paul R | Overall ExperienceNever had any issues. Joseph & his team provide the best customer service. Keep up the great work!
ANDEREINA T | Overall ExperienceGreat customer service
Alejandro S | First ImpressionsMove in was good very helpful owner who gave me info. Just want to make sure they are fumigating did see some roaches in climate room. Other than that good experience.
Amanda V | Online Move InVery well managed facilities.
Gary B | Overall ExperienceGreat customer service
Felicia M | Overall ExperienceI lost 2 bags 1 lrg & 1small due to bugs and a dead mouse dehydrated hanging out of 1 of the plastic bags. Had to leave them. There was nothing ( food ) in either bag . The other bag had brownish, bug skins , all around white sheets, like brownish dust. So just put them in dumpster. There was many dried bugs.
Guadelupe R | Overall ExperienceI am moving back to Alabama after living in Harlingen for 3 years. It's very hard to co-ordinate as I sold my house and don't know where I'll live until I get there and look around. A young man named Juan helped me this particular day and was GREAT! But I had been there before asking information, and have always had great service! I highly recommend this location.
brenda k | First ImpressionsAll was good except for the last month of rental we saw mouse droppings all over on some of our u-haul cartoon boxes (a bit disappointed) other than that it was ok. That’s the reason I didn’t check mark on Excellent on overall experience question Thank you
rafael c | Overall ExperienceThe staff was very helpful and understanding. I enjoyed the service and will ALWAYS use U Haul for my needs.
CHARLES K | First ImpressionsStaff was friendly and provided the best customer service. They answered all our questions and concerns
Melissa R | First ImpressionsEverything is great. Wish the price was lower but all in all a good team and clean place to store our things.
Arne J | First ImpressionsThank you!
DAVID S | Overall ExperienceGreat service and great help all around! U-haul team is truly there to help. Thank you guys
juan m | First ImpressionsI have used UHAUL 99% of the time from Michigan, Indiana and Texas this location is by far the best.
TERENCE C | First ImpressionsJORGE HELPED ME, WAS EXTREMELY POLITE AND COURTEOUS, OFFERED ADDITIONAL SERVICES AND VERY PATIENT.
Adelita G | First ImpressionsDealing with the U-Haul staff on Morgan was a pleasure.
Clifford S | Overall ExperienceAll very professional super sweet and knowledgeable about everything I needed help with. Absolutely would use them again and again. Also, there was no signs of any bugs at all in my rooms or on my furniture or on anything.
Carol L | Overall ExperienceIt is excellent
MARIBEL G | First ImpressionsThank you for the great service.
Jesus M | Overall ExperienceWe are happy with service
Betty C | First ImpressionsVery convenient and it’s close by don’t have to drive too far
jacob l | First ImpressionsStaff was very helpful and knowledgeable
Yesenia C | First ImpressionsJust a few stains on the ground but I think it was already imbedded onto the floor.
Myranda m | First ImpressionsStaff very helpful / professional
Barbara J | Overall ExperienceEvery thing was perfect. Except with an incident of some water damage to a couple of Christmas trees.
Nelly R | Overall ExperienceI comments A great experience
Ruben L | First ImpressionsExcellent customer service from employee Jorge Castillo!
candi c | First ImpressionsGreat service. My service rep was very friendly and helpful.
Eric W | First ImpressionsI was able to rent a U-Haul with a discount and have my extra things place in storage in the same place. And friendly and helpful stuff
Bertha M | First ImpressionsIt was great. Only thing there is a box in there for rodents that says poison so it takes up some space in unit.
Ivana B | Online Move InThey were extremely helpful. Great experience!
erica e | First ImpressionsThe manager and his staff went out of their way to make you feel welcome and welling to help you anytime. The storage area is all ways clean any time you went there. If I ever need to use storage again I would go back.
Larry B | Overall ExperienceShould have free coffee
David R | Overall ExperienceAmazing staff very friendly. Felt safe
AMANDA C | Overall ExperienceGreat customer service.
Sabrina m | First ImpressionsVery friendly and extremely helpful.
Melissa p | First ImpressionsThe staff was very friendly and courteous. Matthew was extremely helpful and very knowledgeable. The only thing is that I wished a closer unit would be able closer to the the front because of my age and handicap instead of it being on the far back.
Willis P | First Impressionsi would rent there again.
JOSEFINA A | Overall ExperienceTodo el servicio Esta muy bien y el personal te atienden bien y todo fue excelente
arturo v | First ImpressionsI have been recommending UHAUL to friends and family.
GABRIELA H | First ImpressionsCant really say much other than i havent had any issues with them. Anytime i needed to access my unit, it was available.
Raul G | Overall ExperienceOutstanding customer service
norma g | Overall ExperienceExcellent
kenneth r | Overall ExperienceVery nice and helpful
Sandra J | First ImpressionsVery helpful staff, and very clean facilities.
henry g | Overall ExperienceExcellent customer service
norma g | First ImpressionsI was very impressed with how clean things were. The facility may be slightly understaffed because one was left to wait in the office alone for a period of time while staff attended to duties elsewhere. But love the box take a box leave a box idea and also the recycle items area where one can acquire items or leave unwanted items. Both are helpful. I really do like the dolly’s that are available at the facility for unloading or loading. And the office has sooooo many useful moving items all available in one place. Love that convenience.
Betty A | Overall ExperienceJoseph and the rest of the staff were awesome. Very attentive and helpful. Very knowledgeable. I would recommend everyone to his facility anytime
John O | Overall ExperienceSolve an issue and i was very please.
BELIA Z | First ImpressionsGood
mia l | Overall ExperienceThanks for your kindness and your help God bless you all enjoy your beautiful day thanks again
joyce S | Overall ExperienceLook forward in renting and getting services with your facility.
Josie P | First ImpressionsGreat and convenient
BELIA Z | First ImpressionsJorge Castillo was very helpful very friendly. Very helpful with every question I had. Need more workers like him
jesus l | First ImpressionsThe manager is very professional and always helps when needed.
Troy G | Online Move InManager and staff were professional and very helpful.
KARLA P | First ImpressionsHave an issue with gas we purchased. We drive 9 miles and it took 6 gallons of gas. It must not of been full when we picked it up. I would like an adjustment to my bill
Cathy L | First ImpressionsAbove expected service and was very happy with my experience.
Christina S | First ImpressionsMy only complaints: 1. I was not told that I needed to swipe my card to turn off the alarm. 2. Staff didn't remove the lock on the door until I went back into the store to report the lock. 3. Wanted a larger storage room and offered two different rooms but was told I would be notified if larger room became available.
JAMES P | First ImpressionsMr. Finger is such a great guy and runs an awesome store. Great crew!
Luis L | Overall ExperienceFriendly staff. Clean and safe.
Noelia V | Overall ExperienceGreat staff , great experience
Pedro C | Online Move InWhen a person walks into a store they should be greeted and acknowledged. The rep'a job is to acknowledge ppl and say when they will get with you. Human traffic management. Ben kept his head down on the cell phone. The older guy came w the lock from around back even though a lock was right by Ben's desk. I had to wait and wait like it's the Valley and no one cares, and they don't blink at answering the phone. It just rings. No visible hustle. The one thing good i can say, is that it seemed he provided two units side by side combined into one price and gave me that 1st month free. Otherwise it's have been a below average experience for sure.
Ellen R | First ImpressionsThe Team there truly work as a Family, they are Friendly, Polite and kind, and they Know their business, they even Help me finding the bus station address for me.
Nicolas T | First ImpressionsGentlemen who took care of me when I went in was extremely helpful, polite and professional.
Corrine P | Online Move InFast , Friendly, and Professional.
Amos C | First ImpressionsMathew Yanez, was the young man whom waited on me. He had an extremely agreeable personality. He conducted himself in a very professional manner. He went above and beyond my expectations. I would highly recommend your facility and Matthew.
Cynthia G | First ImpressionsAll employees were kind and ready to help. Joseph Finger is a great manager. Always ready to help a customer out! Thank you Joseph!
Veronica R | Overall ExperienceGreat staff
AMANDA C | First ImpressionsWe had a young man by the name of Matthew who was very, very helpful! Because of all his knowledge we found a place at U-Haul! We also came back to rent more storages because of all his help and friendliness. It felt great to find a place where we felt comfortable putting all our belongings. I highly recommend this place but most of all the customer service that we were welcomed with. Whoever is reading this Matthew at the Harlingen U-Haul has gained us as customers. It was because of him that we stayed with you. Thank you Mr Matthew!! 👍👏
Pedro G | Overall ExperienceExcellent service! Gentlemen at the counter was Very helpful and professional. Thank you so much !
azeneth/eunice h | First ImpressionsExtremely expressed.
Lupita G | First ImpressionsThis is a good U-HAUL location. The staff are friendly and helpful and the location is clean and well organized.
Zac C | Overall ExperienceGreat job guys!!
William H | Overall ExperienceWill do business with you again great service
John C | Overall ExperienceI will recommend this facility to all my friends. Friendly staff and excellent service. Thank you. Will use again when needed.
sam s | Overall ExperienceExcellent job. Well recommended.
Maggie S | First ImpressionsVery easy and convenient especially during these trying times….
Jorge G | Online Move InBoth gentlemen that were there helped me when I arrived from CT and throughout my time and were helpful and went above and beyond to help. Will use in the near future.
Sheena s | Overall ExperienceVery friendly staff and helpful. Plus very professional. The facility is very nicely kept and clean. Would recommend to anyone.
Mark C | First ImpressionsI was in this unit well over a year and to find out that your staff has never actually read the contract is sad. I chose your location because of what I was told was allowed per contract and was there to pay 5days of storage to end my contract and had I had to read the contract to the employee. BE MORE CLEAR. By the way the contract you had in my file did not have my signature.
Nelda J | Overall ExperienceIt’s always a pleasure to work with your staff. David made suggestions and resolved the issue at hand.. Polite, clean, respectable and friendly! The place was immaculately clean.
Raquel H | First ImpressionsAs far as storage facilities come, this is a great place. And it had plenty of carts for your use.
Jose F | Overall ExperienceThe young man was very nice and respectful, quite helpful pp
Sonny G | First ImpressionsNo issues what so ever
rene r | Overall ExperienceHelpful and professional, told me about where to find mover's because I am 64 year's old and my husband is 70 years old so we need to get help to move
nelda r | First ImpressionsOn line
Jennifer G | First ImpressionsStaff was very friendly and professional, would gladly recommend this place to anyone
Larry B | First ImpressionsCustomer friendly and professional
rene r | First ImpressionsI’ve had nothing but trouble with uhaul both truck rental, car transport service and storage facilities. The whole experience has been a nightmare during a stressful time like moving. I must say David was the light in this whole fiasco. I rented two 10x10 because no large units were available. When I get there they had two 5x5 for me. This will not do. I had a rented a 26 foot truck and it was full. David who was left alone. His coworker Jorge left as scheduled even though there was a room full of people waiting to be helped. David apologized for the wait. ( I had movers I was paying and lost an hour and a half. Had to pay them extra to finish unloading) David stayed very calm and courteous during this whole uhaul mess up even though he had a line of people he did his best to fix the problem and he did not rush me through. He apologized to all who were in line and explained he was the only one and help was on the way. I have been to three different locations one location twice dealing with all the mess uhaul caused. And David in Harlingen tx and the general manager in Austin,tx by the Ut university were the only two who showed compassion and helped. Unlike the the employees at the i35 and rundburg location. with the exception of David and the general manager at Austin tx UT location dealing with uhaul has been a nightmare nothing but problems after another.
Jessica S | Online Move InGreat Place with great customer service.
Jose F | First ImpressionsMy storage location was switched twice while I showed up at the facilities and had to drive an extra hour to finally drop off so I was somewhat disappointed but I am very happy with the first month of storage being free.
JAMES P | First ImpressionsEverything was excellent even the staff thank you so much
leroy r | First ImpressionsVery helpful staff Joseph goes above and beyond for customers
Sandra M | Overall ExperienceAwesome storage facility!! Huge, super clean, great management!
Laura M | Online Move InMathew from Uhaul was very helpful.
Ruben Z | First ImpressionsAnytime I had to go to the unit I always felt safe. Facility always well lite. I would use the facility again if I needed storage rental.
Sonia W | Overall ExperienceGreat service!
Norma F | First ImpressionsKeep up the great work!!!
Veronica M | Overall ExperienceGreat costumer service!!!
Johnny C | Online Move InWas very easy to set up
John H | First ImpressionsAwesome service
Veronica M | First ImpressionsCustomer service was excellent and I had no issues. Thank you for your Assistance.
Alejandro S | Overall ExperienceExtremely easy to reserve and get into your space. Great online and store service also. Reasonably priced.
JUAN H | Online Move InFind a system that might work better for the 26 moving vans. I missed my son's graduation because I had to take it in person to renew my reservation
FRANCES R | First ImpressionsHad a rodent problem. Someone (definitely NOT us) put rat bait in our unit. One box with a brand new espresso machine was chewed through and a nest built inside.
Patricia S | Overall ExperienceAlarm went off opening unit and didn't know why or how to turn off. Zip ties were on latches and were hard to remove without a tool. We did not have any idea that is how it would be. I also thought we would get 1 unit but we got 2. The smaller onec can not fit much and not sure why its done like that.
Martha D | Online Move InThe storage facility is fantastic, the bathroom are very clean and well lighted. Never worry about safety, manager Joseph Finger always goes beyond to ensure that we the customers are satisfied with the service. I highly recommend this facility above any other.
Nelly R | Overall ExperienceNo complaints, whatsoever!
Kathleena R | Overall ExperienceThe CSR and Manager did everything to help me out and be just patient with me cuz I was having just such a bad day, But with their patience and kindness they made it better. Thank you!
GENOVEVA O | First ImpressionsThe staff at this facility was nice and professional. The facility is bright and very clean.
LISA A | First ImpressionsGreat staff and service
david s | First ImpressionsA/c could be a little higher but other than that very nice and helpful staff
Sheena s | First ImpressionsMost often they don't know how to do their job properly when it comes to offering free one month then when it time to pay the next month, right away they charge the free month, this has truly been the 3rd time I went thru it always have to remind them about the one month free and even if I done so, they still want to charge me. Almost as if I have to beg by making my point thru so many times what is 1 month free means.
Nidia J | First ImpressionsAWESOME!!!!
Robert G | First ImpressionsI love the service
oscar v | Overall Experiencewhen someone goes above and beyond your expectations there are no real words left to say. I was having a bad day, week, month the whole year looked like 2020 again. Even with a stimulus in my pocket. Mr. Finger gave me nbatable hope and direction as was.offered the best product. It really made a difference. Thanks.
RODOLFO E | First ImpressionsFriendly, helpful, just have to know your way around and card once I get that very convenient
Richard G | First ImpressionsThe best moving and storage experience that I have ever had and I have had many.A Joe Finger is by far the best manager that I have rented from!! Excellent! Very courteous and helpful. A Plus rating!Total satisfaction.
Bud W | Overall ExperienceGreat facility and staff!
Felix J | Overall ExperienceI gave yall a review with u- haul also Your staff was always very helpful..thank you u-haul at Morgan!! I've rented trucks and a units and it was nice doing business with yall!! God bless !
Jessica M | Overall ExperienceThe staff was and their help in my relocate to another town was the best customer service I have ever experienced in any business ever. I was amazed beyond words. Great overall company on both ends of my move.
John M | Overall ExperienceI was completely satisfied & loved it. I will be recommending the U-Haul Storage Facility to everyone I know . Thank you once again 💜 keep up the great work!
antonio g | Overall ExperienceUnits were green zip-tied with locks inside. We couldn’t access them. Had to wait for rep. One unit door came off the track, rep fixed with a pair of scissors but now the latch won’t slide far enough to allow for securing with a lock. Was too late once this was discovered to get assistance. Will hope no one notices and try to resolve on next visit. Rep was friendly and helpful. Facilities were clean.
Cilly J | Online Move InEasy to access and friendly staff!
Cilly J | First ImpressionsGreat store and love the card entry system. Beautiful facility and very clean. The door alarm system images me feel my stuff is safe.
John M | First ImpressionsI was very happy I went with uhaul vs another company.
Gracie R | First ImpressionsStaff was super super helpful and friendly!!!!!😁
Christine B | First ImpressionsThe associates were all very helpful, especially the one, unfortunately I don't remember his name. It would be nice if the storage area opened at 6 instead of 7.
Daniel I | Overall ExperienceEverything was awsome
LUIS A | Overall Experiencelike all the services
Americo C | Online Move InI believe it was Mathew who was the one that helped me. After the storage facility at Ed Carey offered two 5x10 units as a 10x10 unit, I came to the Uhaul store on Morgan. Mathew went above and beyond to accommodate me. I have since recommend this store to multiple coworkers and friends.
James K | First ImpressionsExcellent customer service. Honest & kind. My family member lost some credit cards and other personal belonging in the store. They called us and let us know it would be ok.
Christine C | First ImpressionsExcellent customer service all my questions were answered and the rep listened Attentively
BRIAN R | First ImpressionsAfter moving my things in the storage unit I see a few roaches down the halls. I am uneasy about my things here but will be trying my best to get my things out of there as soon as possible. The representative that assisted me was very very friendly and had it not been for those roaches I would have given 5 stars.
Cynthia M | First ImpressionsI go to this location every time trust no one else
Homero Z | Overall ExperienceIncredible customer satisfaction and service
Homero Z | Overall ExperienceGreat service.
Ofelia V | Overall ExperienceVery prompt and professional. The facility is very clean. The security system is state of the art. I felt secure. Mr Finger went above and beyond to meet our moving needs. It is awesome to have a location that is centralized in our community.
Nelly R | First ImpressionsWish you had a larger unit. We ended up needing two of your largest units, which is what is needed for a household move.
Patricia S | First ImpressionsFrom move in to move out, ease of service was outstanding. The UHaul reps there were eager to help, and since I was new to the area, they pointed me to best locations for other services.
Jesus V | Overall ExperienceBeyond helpful and willing to help
Homero Z | First ImpressionsGreat hospitality with customer service....!!!
Otilia S | First ImpressionsExcellent customer service Pleasant personnel Thanks
PATRICIA F | First ImpressionsBest place for all your storage need Best staff Clean facility
Michael M | Overall ExperienceClean, spacious storage with a friendly, knowledgeable manager and super staff! Thanks!
Cecelia G | Overall ExperienceExplained well and took care of all needs.
Laura R | First ImpressionsVery satisfied with the facility, with the staff and also with the equipment, thank you for your help.
Silvano E | Overall Experience.
sky K | First ImpressionsI'm happy
REBECCA V | First ImpressionsThe girl that helped us was kind and courteous and helpful she made sure the unit was cleaned out and showed us where or how to use the back door to get into the unit so I was very happy with the serv
Janet R | First ImpressionsJoseph was an excellent person, listened attentively and helped me through the rental process !
Marlene R | First ImpressionsEverything timely managed
Blanca M | Overall Experience