Customer Reviews for U-Haul Moving & Storage at N Chaparral

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage at N Chaparral

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JOE W. on

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When I will need the services of U-Haul equipment I will take all my needs to this location. Great facility.

austin V. on

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I would really like to get some money back or something. Every time I turned on the A/C it would spit water from the bottom of the passenger and driver floor board and some times out of the passenger air vents. When I got out and told the lady at return I said I want to show you something and she said the A/C yea we know. Well to me that should be don’t rent it until it’s fixed but I guess U-Haul is different and desperate for every rental.

KAY W. on

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Busy spot but it looks like its fully accommodating

clayton J. on

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Great service.

Donald H. on

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I thought the Chaparral location was wonderful!!! I called the Crosstown and Port store first. I asked for the smallest box truck with a ramp. The person I spoke to said that Uhaul trucks don't have ramps. I said I have rented them with ramps from Uhaul. He said they didn't have ramps. I called the Chaparral location after that.

Brandon P. on

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Brent L. on

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Friendly, Great customer service. Helped me unhook and check the trailer in.

kevin r. on

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I always recieve excellent service from U-Haul. been using for years.

Raymond L. on

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Aaron H. on

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kytoh L. on

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I was immediately welcomed and serviced. I was in and out within 10 minutes.

Anna C. on

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Marie D. on

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None . . . exceptional customer service; assisted in every way needed. Thank you Corpus Christi Downtown UHaul!

Elizabeth G. on

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anita C. on

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My experience with uhaul was on point .great costumer service .

Novella P. on

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Truck was uncomfortable ,was only a third into our trip and had a two hour delay for a faulty tire. Top speed for interstate was 70 and that was pushing the truck. Best mileage for a 10ft truck was 12mpg.

John H. on

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kevin r. on

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EXCELLENT INFORMATIVE AND VERY HELPFUL SERVICE I ALWAYS USE U HAUL

Rick F. on

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The drop of location in Palestine saw you were charging me for gas and I picked up the truck with 1/2 tank and returned it a little more than1/2 tank. She acted like she fixed it and told me you would sent a receipt. She did not correct the problem and you stole $48.88 from me . I am waitiñg on your rectifying the situation.

Bill D. on

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Kevin M. on

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Thomas L S. on

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Santos D. on

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Awesome costumer service!!

Michael Z. on

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Karen G. on

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Made to feel welcomed. Plus I was scheduled to use a different location and the employee was able to get me 4 miles to my home for move in and that my friends means cheaper mileage plus less expensive. Thanks Uhaul.

Lizette S. on

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Fancis H. on

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Fred B. on

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Viki M. on

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Bret C. on

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Kevin S. on

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Ted O. on

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Robert G. on

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I paid for the 24 hr access but in the 7 different times I tried to access my unit the key card failed. I had the attendant redo my access twice but to no avail. 24 hr Rip Off!

Edward K. on

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The security was the worst I have ever seen. The door never worked properly. There were times the door was not secure at all. I had two large units. I asked Casandra about the door many times. Nothing

Keith R. on

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We are renting two storage units, and had to return a 20-ft. truck. From beginning to end, your staff went above and beyond in helping ensure there were no problems. And, they we so nice to us!

WILLIAM H. on

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Staff up front very friendly.

Cesar M. on

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Storage rooms were exactly the size I needed and we'll maintained. Service was quick and informative.

Brenda E. on

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The staff were friendly, and the facilities were sufficient. My only concern was that the storage unit was so far back into a maze of units that I felt a little uncomfortable going back there.

kevin m. on

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Everything went smoothly and I couldn't be happier

MArk F. on

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Great staff and am still a customer for a long time

Ronald J. on

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Great service. Secure storage.

JASON P. on

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The large price increase without any additional benefit caused us to cancel our service. The "secure" door could just be pulled open without access card.hallways were just swept into rooms