Customer Reviews for U-Haul Moving & Storage at NAFB

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage at NAFB

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Deshaya J. on

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They got everything right

MARY J. on

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Brian Slack was very easy to deal with and made the process smooth and seamless. Everyone was nice and knew what they were doing.

Christine T. on

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Everyone was very knowledgeable and helpful!!

Deidre P. on

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Searched website/I was specifically looking for a facility that would provide free truck for move-in. This facility stated they do. Your site said yes, Brian said no did not.

Lazaro B. on

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The experience was fast and easy and a friendly staff

Alice P. on

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Thank you for you all services and i also want to give a big thank you to Debbie she was a great help

Victoria M. on

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Thank u

Arthur S. on

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we returned our Uhaul where we picked up at.

Jacquelyn J. on

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Debbie is wonderful & understanding

robin s. on

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Hey everything’s went great Love the truck will come to you guys again

Courtney L. on

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This facility is nice. It would be great if there was someone onsite instead of having to go to another location.

NATHANIEL G. on

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Upon arrival unit was dirty, floor full of oil. We had to use covering and plastic to cover the floor in order to put our belongings in. Very disappointed. Late and couldn't make other Arrangements😭

Takeisha B. on

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Everything was top-notch service from the time I pulled up in the driveway till the time I pulled out of the driveway clean facility excellent customer service phenomenal experience thank you so much

Patricia S. on

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I love the ease of getting to my unit

donshea j. on

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I love how professional and how knowledgeable they were at this location. I was in & out made life easier. Thanks guys from Donshea Jones😘

SHAWN S. on

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Was charged $350 less than 24 hours after moving out. Offered to come back and remove items that were left by garbage dumpster, but they said no, already gone. Should have at least 24 hours! to fix!

Marco F. on

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Good people fair prices

LEJEAN T. on

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The unit I rented has a problem with the roll up door. The door jams. The solution I was given was unsatisfactory. I complained to the General Manager Mr. Brian Slack.

LILLIE C. on

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My only complaint is the dust coming in from the outside.

beautiful life A. on

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Debbie was great - super helpful

Cheryl T. on

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Paid in advance until the 22of Jan and didn't get a rebate when I moved out on the 30th of December. Not happy about that.

Julie Ann B. on

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I was quite happy overall.

CASSANDRA H. on

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The manager was not very professional when it came to us accidently getting locked in after closing hours...

lynda c. on

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I appreciate the good customer service with the customers.

Troy F. on

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this rating applies to the uhaul storage only the uhaul truck rental on n las vegas blvd next to smiths has convinced me to never use uhaul again at all but the only good thing was the storage.

ROBERTO R. on

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Good service thanks.

Eugene Y. on

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Everything was good

Sheri S. on

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staff great, but office was mostly closed

Arturo C. on

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Unit is falsely advertised as climate controlled, when in fact only the hallway access to the unit is climate controlled. The storage unit itself was always nearly the same temperature as the outside.

Mariana L. on

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Todo muy bien y excelente instalaciones....muy limpio todo. Gracias.

Benesha s. on

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I been out the storage since Wednesday June 6th when your employee called the police on me when i was moving my things out and i gave him my gate card. Brian Slack still charged me.

EZE N. on

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I liked the facility. The only situation for me was that I work late and could not gain access in late night hours. I did not realize that at first.

Miranda S. on

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Wonderful thank you

LEANANI F. on

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The place was nice and secure , easy process renting and paying rent every month . Rates where good . I liked the 24 hr access for a little more every month very convenient for me.