Customer Reviews for U-Haul Moving & Storage at Orangethorpe Ave

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage at Orangethorpe Ave

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latasha b. on

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You guys are great

mark b. on

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The alarm system really works! I like the remote and card access feature. Bathrooms is a plus.

TOM W. on

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Always helpful,, Thank you for being so quick to service us. Tom

Urbano Carlos A. on

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Fast and efficient!!!

elizabeth d. on

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The young man that did my intake was very nice and had excellent customer service skills.

jeffrey f. on

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Good so far.

Glennon W. on

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We were very impressed with Misty, she was very nice, great attitude, Thank You Misty.

KEN CHEN H. on

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No

KATE P. on

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The office is located 1/2 mile away from the storage. Instruction wasn't clear and the phone line was busy for a long time. I ended up missing my flight for this confusing situation. Be aware!

JAYNE P. on

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Easy access. Always felt safe and secure. Staff helpful. I would use these facilities again if ever needed!

CYNTHIA M. on

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I will miss Tara🙂

Matthew N. on

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Rad

sandra h. on

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We r sorry for the trouble we may have caused but it wasnt intentionally in our do to the reason that as well as we where on our payments we are trying our best to have the money we thought had given

Amy V. on

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Great storage facility

Viviana M. on

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Great experience!

KEN CHEN H. on

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Nope

John M. on

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Smooth process moving in using my phone right at the facility. Straight forward, step by step. All necessary information is sent right to phone.

Rosalind A. on

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Smooth and efficient transaction

mark b. on

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I have been renting storages all over OC. I am very impressed with this facility and customer service. I like the gate access features, cleanliness, security and bathrooms.

Mike M. on

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Dan and crew have always been helpful and professional with every rental I've needed. Good people. MIke M

Christopher R. on

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Number one

Gay C. on

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Tara, Daniel & staff were a great help at the Placentia U-Haul. I will definitely be renting a moving van from them in July.

Jeff R. on

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Very convenient...no issues.

MARYLEE M. on

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The group of people in this office assisted me with the upmost courtesy and grace. Each in his / her own way helped to make a very difficult situation as smooth as possible.

Tony G. on

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Excellent service, Excellent location... You guy's are the best....

JACKIE S. on

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Once I was switched to have my account handled by 860 placenta I felt the customer service decline immediately. They were not professional and were not polite. There were other issues

rosemarie f. on

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Great facility. The move in and move out was excellent. Thx for the great service

shelby s. on

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I keep receiving an error message when trying to set up & pay for my storage ???!!!

kevin w. on

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You people aer vultures and you sold my property when i was having a realky hard time. I had been laid off from my job, lost my cell phone service and in three months you sold my worldly Posessions a

Carol G. on

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Facility was very clean and secured and yet was also very comfortable and content without feeling rushed or being watched.

antoinette b. on

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Nice people and they are helpful

SHIRLEY B. on

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I was with UHaul many years and was treated with professional and friendly staff at all times I would highly recommend U haul to all my friends and family

jourdan p. on

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Good deal for what we got

KEVIN K. on

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This branch of uhaul is by far the worst place in the business. The G.M.(general manager) is incompetent and is very unprofessional I'm his duties. I don't recommend this uhaul to anybody

Shelby S. on

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Have not moved in yet thank you

kenchen h. on

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I am a return customer. I will say this unit is best. It offered what I want and need. Not doubt. I will come back again.

Sean R. on

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Outside of the lock not being in the storage unit; I appreciate the convenient location to CSUF and the 24 hour access.

Evon S. on

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Uhaul has always been my choice for all my moves

Arturo V. on

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will not be doing business here again.

Benjamin G. on

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Very clean and the facility looks secure.

eric w. on

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The local facility and staff was great but the National corporate was completely wrong on all aspects of all transactions. Would be on hold for extremely long periods of time for wrong info Get it?

Steven S. on

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Everything was great. No complaints.

Ravi P. on

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Assistance with actually physically locating your unit/check in (person on premise not present) and a quick run down of the premise would have changed my rating to excellent.

Stephen M. on

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Very Professional, will be a repeat customer as needed.

william w. on

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Thanks

Jazmin M. on

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Great staff and easy move in!