The whole process was an awful experience. I was trying to get assistance from anybody that worked on site and I kept getting put on hold every single time that I’ve called and waited on hold for at least 30 to 45 minutes each time and every time that I would callthe associate with the name of Cody with just put me on hold without saying anything he was very unprofessional. There was one point where I had mentioned to him that I had about Moving my storage to another location and he mocked me by saying “ok good bye” and not letting me finish what I had to say before hanging up. This over just ruined my experience and did not feel comfortable and confident leaving my stuff with unaul. Super poor expirience on uhauls part
Edwin M | Online Move InSelf Storage Units in Fullerton, CA, 92831
U-Haul Moving & Storage at Orangethorpe Ave
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- 4.5 Average Customer Rating
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I never received my receipt via e-mail
dara k | Overall ExperienceAll accept for the yearly rate increases. I think when you have devoted, good paying customers they should be rewarded.
BRENDA M | First ImpressionsThe only complaint is the price constantly increased for such small space and no increase in accommodations and services.
Jamila K | Overall ExperienceManager Daniel is extremly helpful
MONIQUE T | Online Move InIt would have been nice to been told take a pair of scissors. Otherwise it was great. Thank you.
LINDA L | First ImpressionsI just don’t understand why the alarm system will always go off every single time you open the U-Haul storage unit. Kind of annoying.
Daniel S | Online Move InCame after hours
JULIET G | Overall ExperienceThe security alarm kept going off and there was a poison box in the unit
Jennifer Z | Online Move InGreat location
Thomas H | Online Move In