Customer Reviews for U-Haul Moving & Storage at Page Ave

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage at Page Ave

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ROSALIND A.
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Wonderful service!! Excellent customer service. Always smooth, easy and comfortable!! Thanks U-Haul for making life a little easier for us customers.

Andrew B. | Overall Experience |
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The facility is great shape, and Kenny, Mike, Johnny, and the rest of the staff were helpful and did a great job.

Connie B. | First Impressions |
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Customer did not leave a comment.

Thomas C.
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Its simple and straight to the point.

Ira W.
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Chris was excellent and really enjoyable to talk to. Best experience I have had at u-haul working with Chris!

JOHN B.
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Everyone here is super nice

Kathy H. | First Impressions |
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Very kind & helpful staff. I'm very happy with my choice to use U-Haul storage.

Lisa B.
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So far we've only had our boxes delivered and then picked up at our home. They still need to make their way to Boston. The person I spoke to on the phone for the reservation was very helpful and the woman who delivered our boxes was very pleasant to work with. So far a very good experience.

Shaun G.
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Improve website ease of use. Require employees to wear their masks in vehicle.

BRYANT H.
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Customer did not leave a comment.

EVANNE H.
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Computer system is slow, but your team here is great!

KAREN H.
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Customer did not leave a comment.

Staci P.
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Customer did not leave a comment.

TERY S.
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None

Sherron W.
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Customer did not leave a comment.

Thomas K.
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self pickup program worked very well, truck was clean and well maintained

Boyan L.
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Customer did not leave a comment.

THERESA M.
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Customer did not leave a comment.

Luke B.
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Process was simple from start to finish.

Dominique S. | Overall Experience |
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They were really helpful when one of my storage payments had an error. They helped me fix the error and waived the late fee!

TOBIN H.
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I've used the 9820 Page Ave. location several times and it always goes well. I'll be back.

LOKNAUTH R.
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This was my first time renting a U-Haul I went at page has very nice people easy to work with I would definitely recommend people to use this location

TIERRA M.
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Customer did not leave a comment.

Larisa H.
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Ask for an additional contact person during registration and/or inform the renter that you'll be calling the contact person as my contact person did not appreciate the early phone call.

TIZANA G.
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Customer Service was GREAT!!!!

ANNA H.
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Customer did not leave a comment.

TAMMY P. | Overall Experience |
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Kenny and his team of Staff we awesome and any time I had a concern they were able to help me with a solution and I appreciate that . Thanks again

Jennifer S.
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The 24 hour requirement to return the truck was disappointing and created a lot of stress for us. We did manage, and the team we were worked with at Uhaul was terrific!

Laura Singer S.
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Very reliable

Laura Singer S.
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Excellent staff

Laura Singer S.
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Always so professional

Laura Singer S.
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The best UHaul location in St. Louis

Laura Singer S.
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Superior service

Stephen R.
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Customer did not leave a comment.

Annette H.
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Customer did not leave a comment.

RICKY C.
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Customer did not leave a comment.

William D.
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Customer did not leave a comment.

Steve L.
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The directions were easy and well defined. Drop off personnel were super helpful.

Melissa P.
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Customer did not leave a comment.

CASSANDRA W.
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Customer did not leave a comment.

GLYNNITA C.
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Customer did not leave a comment.

Lavonda P.
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Customer did not leave a comment.

RICKY C.
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Customer did not leave a comment.

LEWIS N.
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It took a long time to get through on the phone lines. Using the 800 number

JOSEPH W.
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Windshield was filthy with bugs

PATRICK B.
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Customer did not leave a comment.

RAHMAN W.
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Customer did not leave a comment.

Andrew N.
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Customer did not leave a comment.

BETHANY A.
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Customer did not leave a comment.

wayne M.
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Customer did not leave a comment.

Dominic K.
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I was supposed to get a credit because of the gas being more full than when I picked it up.

Christina C.
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Customer did not leave a comment.

Nanci C.
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Customer did not leave a comment.

chris S.
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Customer did not leave a comment.

DEBORAH LYNN S.
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Great staff and exceptionally clean cargo van!

Paul C.
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The contactless pickup process was cumbersome. I had to walk back and forth across the entire lot a few times to work through the process. I parked near the office, where I started the online process to get the van I reserved. It said to go find the van in the specified spot, which was on the other side of the lot. Then I had to figure out 2 alternate contacts on the spot and had to make sure they both would answer their phones. After that, it said I had to go to the lock box to get the key, which I had originally parked directly in front of. So then I had to walk all the way back to the office, get the key, then walk all the way back to the rental unit. I feel like some of this information (about setting up alternate contacts or having alternate ID could have been sent before I arrived so that I could just quickly check-in and get the van. Instead I spent nearly 20 minutes on this scavenger hunt.

Carol G.
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Customer did not leave a comment.

Dorreatha Y.
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Customer did not leave a comment.

DAWN W.
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Customer did not leave a comment.

Zhihai Q.
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Truck had the engine check light on. No one had the ability to resolve it and no additional trucks to exchange. The truck made it to it's location but it seemed to have issues. Other than that, it's good.

Kathleen H.
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Customer did not leave a comment.

Charles S.
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Customer did not leave a comment.

TAMMY J.
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The gentlemen were very hospitable, courtesy and professional. There service needs no improving/

Kris H.
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Johnny was awesome. Knowledgeable and friendly and hustling! He was great!

Brian L.
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The check in was very tedious.

Anna L.
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The guy who received my van at drop-off was very professional and personable.

WANDA W.
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Easy to reserve..good follow up via text...quick pickup and easy return.

Dominque K.
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Customer did not leave a comment.

TONY L. | First Impressions |
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None other.

LAMONDRE S.
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Customer did not leave a comment.

CHRISTOPHER M.
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Need to fix the address on the reservation. It sent me to a storage site not the rental site.

ERIKA P.
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Customer did not leave a comment.

ROMANITA R.
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Customer did not leave a comment.

Ella J.
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Representative was very helpful and professional

Shelly T.
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Customer did not leave a comment.

alan S.
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THERE WERE CARTS AT THE DOOR SO I CAN MOVE IN

ATIA-TUL ALIM T.
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Great customer service, lots of options.

SYDNEY C.
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The employees from this location are amazing ! Helpful polite professional . The lady whom cleans the storage units keeps the building spotless. The manager of this location is extremely helpful on yur purchases

Tobin H.
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Customer did not leave a comment.

Craig W.
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The person who helped me was wonderful. Nice, professional and very fast.

ANDREA C.
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I was rushed back before my due date / time because they had the dates wrong.

Paul M.
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The van needed a wash ....inside and out. The vans I rented in the past were clean. The U Haul app said 'no current rentals" when I tried to turn in the vehicle. I guess U Haul is having problems with having clean vans available and maintenance of their app.

MICHAEL SHAWN H.
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Customer did not leave a comment.

Richard J.
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Everything was great and the van was in good condition. The only comment I have is that it could have been cleaner but it was not a problem for me.

STEPHANIE P.
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Don't steal from customer

Michelle E.
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Customer did not leave a comment.

DARIN S.
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Customer did not leave a comment.

JEFFREY K.
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Customer did not leave a comment.

Daniel L.
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Customer did not leave a comment.

BENJAMIN K.
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Customer did not leave a comment.

BARBARA H.
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Customer did not leave a comment.

grant W.
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Nothing. Check in and check out handled in a very friendly manner and simple

Alan R.
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None!

Henry P.
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Try some customer service... Maybe check the truck to ensure it's ready for customers before they pick them up... Have the other equipment ready to go with the truck...

KYUNGAE H.
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None

Lance B.
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Customer did not leave a comment.

Sierra W.
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Be kind

Maria C.
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ABSOLUTELY HAD THE BEST EXPERIENCE! THANK YOU UHAUL! YOU HAVE ALWAYS BEEN THERE. ALSO, DEBBIE FROM THE ST.LOUIS PICK UP LOCATION WENT ABOVE AND BEYOND GIVE HER A RAISE!!!!

MICHAEL G.
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Everyone was great. Even when I was calling in a panic to try and get out of an off site facility, they were able to help me get things done quick and easy. Great group!

GEORGE B.
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Customer service was great. Good team!

Jay S.
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Very friendly service

RAO K.
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great customer service

ELLEN A.
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N/A

Lance J.
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When I tried calling the location in overland noone answered the phone. In fact it said I had a 15 minute wait. Ridiculous.

Darryl W.
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They will help get the right equipment for what you need, they are very knowledgeable about all aspects of towing, driving and loading a truck. ☆☆☆☆☆ star employees

Jay S.
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Well organized and a good set up for drop off

Shaun G. | Overall Experience |
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Customer did not leave a comment.

kevin r. | Overall Experience |
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Kenny Kramer is a perfect manger he helped me so much with everything i couldn’t be happier to give my business to Uhaul.

David k. | First Impressions |
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Customer did not leave a comment.

DAVID K. | Overall Experience |
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I’ve moved from one store room to one in the new building behind the office. I’m not officially gone.

TIMOTHY G. | Overall Experience |
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Customer did not leave a comment.

Roberto G. | Overall Experience |
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Customer did not leave a comment.

Kent G. | First Impressions |
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Customer did not leave a comment.

james d. | Overall Experience |
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very happy...you solved my problem...I worked mostly with a black skinny young man..he was very nice...please give him and early Christmas bonus...of Jimmy Johns...hahhaha

Nicole P. | Overall Experience |
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Customer did not leave a comment.

TIMOTHY G. | First Impressions |
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Customer did not leave a comment.

Tonia A. | Overall Experience |
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Great staff, convenient location. We were very pleased with our experience with U-Haul.

KEVIN N. | Overall Experience |
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The regular storage rate is excessive.

VERONICA C. | Overall Experience |
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Customer did not leave a comment.

Londell L H. | Overall Experience |
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👍

Alexander T. | Overall Experience |
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The storage facility is superior to competitors in terms of cleanliness and climate control. The monthly charge is much higher than that of competitors, however. I highly recommend U-Haul storage.

Shiree W. | Overall Experience |
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Always helpful. Rented a trailer and got a free month of rent on the storage unit.

JACQUELINE J. | First Impressions |
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Extremely helpful staff!!!!

jacqueline d. | First Impressions |
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Very pleasant and informative

ADAM P. | Overall Experience |
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great job

Paul S. | Overall Experience |
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Perfectly satisfied!

Sonia G. | Overall Experience |
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I trust this location, it's the only one I've used for years.

robert j. | First Impressions |
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very nice

Paul S. | First Impressions |
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All questions answered upfront. Very friendly service and personnel

Tiffany K. | First Impressions |
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I had the most wonderful, easy going experience here. Timothy Cunningham gave superb service! I would recommend this location to everyone!

crystal p. | Overall Experience |
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No comments

Lapriesha M. | First Impressions |
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Love it

Monroe G. | Overall Experience |
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Kenny at Overland location is fantastic to work with!

MATTHEW L. | Overall Experience |
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Thank you for all your assistance & friendly staff.

Alexander T. | First Impressions |
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Staff is friendly and knowledgeable. This is a great place to rent a truck or van.

Lamanda G. | Overall Experience |
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Excellent & safe place to store your belongings. Thank you

Rosie H. | First Impressions |
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The service I received was Superb. I am a 70 year old African American Disabled Woman. All the Employees showed me Empathy and Concern. It was snowing very hard when I arrived. I am glad to be HOME.

kenneth j. | Overall Experience |
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Steven was excellent.

Erika E. | Overall Experience |
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Good place to go

thomas b. | Overall Experience |
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Most satisfactory. I used the box for a unique purpose. Moving a very expensive piece of equipment for weaving cloth. The only downside was lack of anchors. I suggest adding floor Anchors. Tom Beaudet

lisa h. | Overall Experience |
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EXCELLENT experience. Thank you.

Espinoza S. | Overall Experience |
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If I need u haul service I would go back to this facility

CHRIS K. | Overall Experience |
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Overall a good process having items in different storage capacities for over 3 years. Some times it took a couple tries to get things straightened out, but overall a positive experience

Matthew M. | First Impressions |
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Fantastic service, clean facility, easy access & people that care! Nice place to be a consumer...where the people there have a personality & like what they do & for whom they do it. Thank you !

Kim O. | Overall Experience |
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Good customer service

MELANIE D. | Overall Experience |
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Clean, dry and perfect!

Br. W. | Overall Experience |
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Love it!

faiz f. | Overall Experience |
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There I-haul team got the job done in a timely manner.

Darryl C. | Overall Experience |
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even though our facility in carbondale is manned by one person, he is friendly, has the correct info and has all the customer service skills to handle a fairly full store on his own. he is a great guy

alonzo r. | Reservation |
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I got the truck and it was in tow and it started out that way (it eats up gas) . it had 3/4 of a tank of gas. I used less than a quarter of a tank so I put a 20.00 in and the gas gauge didn't move

Rich F. | Overall Experience |
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no problems with the facility

Sue T. | Reservation |
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The entire staff was great to work with. They were efficient, accommodating and friendly.

Melissa L. | Overall Experience |
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I used uboxes and had them delivered so I did not see the facility. Uboxes were clean and communication was excellent. Staff worked hard to ensure everything would work for me. Highly recommend!

Michael K. | Overall Experience |
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Did not visit the facility. They handled a UBox delivery from a shipment from CA. Debbie the delivery person was great! The 9-4 time for box drop off was a bit excessive and wasted the day.

Kevin B. | Overall Experience |
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From the beginning in May 2017, the staff a UHaul Page in Overland, have been great!!!!!!! Thank-you for all of your support. Kevin Boulds

vivian w. | Overall Experience |
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Whenever I visit at the storage unit and the office everything always seem to be an order in place for always nice and helpful if I ever need to use U-Haul again I most certainly will

Samuel H. | Overall Experience |
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I had to call 5 times to get someone to answer the phone. Once connected, service was as expected.

Lisa N. | Overall Experience |
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Your prices are to high for the space you rent . Otherwise it fine.

Jacqueline B. | Overall Experience |
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All has gone well. The staff was helpful.

Douglas D. | Overall Experience |
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Great!

Laquitta J. | Overall Experience |
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Clean

Tashalee B. | Overall Experience |
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Ok experience

Sandra P. | Overall Experience |
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I didn’t really see the facility but everything was great!

Pamela M E. | Overall Experience |
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I never visited the facility, but the staff and delivery person were very nice and helpful whenever I had questions. My belongings that were there for over two years were in excellent condition.

Paul H. | Overall Experience |
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All good. No dramas. Would use again.

No reviews have been submitted for this location.

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