The trailer size was not the right one for my s10 pick up which in the computer management put king cab in which it was not The trailer almost caused a accident because the ball broke offLISA L.
Customer Reviews for U-Haul Moving & Storage at Page Ave
Overland, MO 63132
(Corner of Page and Dielman)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Ivan A.
Very easy, friendly staff, nothing to improveStan T.
Customer did not leave a comment.Mark B.
Pick up was difficult, instructions on website did not match up with store. For example website said to put key in orange lock box. This location did not have one and it took 20 minutes to find the little window on the door for the keys . The truck was very jerky and struggled to drive at times. Interior lights kept turning offPatrick T.
Nothing I can think of. All the guys where very friendly and helpful. Thank you all for the great service.Scott A.
Customer did not leave a comment.Lucy A.
A frequent user program would be nice; discounts for loyal customersKeith M.
Customer did not leave a comment.JENNIFER B.
Customer did not leave a comment.Kevin H.
Customer did not leave a comment.Jarrod J.
Check-in and Check-out were extremely fast and convenient. Truck was a little dirty inside but wasn't an issue.Ryan S.
The guy who helped me both times was really nice, quick, and friendly.Christine K.
Customer did not leave a comment.Gary L.
Customer did not leave a comment.Duane O.
Customer did not leave a comment.Elizabeth G.
Don't make there own reservations. The people that do mess it up.James T.
Customer did not leave a comment.Tatyana T.
It took days and many hours to change the shipping date. One day it took 3 hours with customer service and I still had to reach out again and again to get things changed. My order arrived early, this was nice in a way. It was not at the location I originally requested. It was not at the location listed on my order information. I called to get the location and I was sent to the wrong location. After finally getting to the right location for my Ubox order I had to drive an extra hour for my key, I was not told I would need my key for the UBox. It would have been helpful to know my lock would have been transferred to my Ubox. There was no office or phone number for the location my box was at. I overpaid for my order and I have not been refunded. I am going through the long process of contacting the right customer service for this.ANGELA C.
I had issues with the online return portal. Simplify the return process online.William M.
Thank you!!!lawanda P.
The location was locked and I did not receive a code for gate access. Lucky someone happened to be in the area and opened the gate to drop off the truck and there was no key drop box and no one in the office to accept the turn in.BENJAMIN Y.
Everyone was great no complaintsDorreatha Y.
Customer did not leave a comment.Michelle B.
Door to the trailer needs attention. Very difficult to close fully. Other than that the trailer was fine. Great help from the U Haul in Chantilly VA on highway 50. Let me store the trailer over night and the person there was a great help.John B.
Very friendly staff, they provided exactly what I reserved and the rental truck return was effortless. Would definitely visit this location again.Gerard B.
Great job!EDMOND S.
Customer did not leave a comment.SHAWN W.
Customer did not leave a comment.Robert H.
App had issues uploading a picture, it was so bad I couldn't use the app.Nicholas A.
Customer did not leave a comment.Scott M.
Customer did not leave a comment.katie C.
Customer did not leave a comment.Nicholas R.
I would not change a thing. The rental process was very easy and efficient. I will definitely be back for future moving needs.James E.
Customer did not leave a comment.Jeffrey M.
Customer did not leave a comment.Tamara M.
Rented from this location several times and always satisfiedJohn B.
Good job and good customer service.JAMES H.
This was a horrible experience. The page location was fine but I booked online to another location, was never informed that it was moved and then after calling 4 times they still couldn't sort anything out or let me rent the truck that was right in front of me. This wasted 2 hours of my time and cost me even more money because you all forced me to drive further. Very bad customer experience.Timothy W.
The employee that helped us was very helpful and professional when we arrived at UHaul and when we returned the truck.James M.
You're very lucky to have the guy that works for you at that location. He makes every visit I make there seamless and easy. I buy a lot of boxes and packing material from you all at that location as well. The cargo vans yoy provide are excellent! The only complaint I have is that they are difficult to drive on the freeways. It feels like your driving a boat and are co Stan yum veering you the right or left as you drive. I have renting many and thought it was an age issue on the vans, but this one only had 21 miles on ot when I rented it. Thank you, Brett Vorebrett V.
Customer did not leave a comment.Wanda P.
thorough customer service-very helpfulSTACEY M.
The giys are always very friendly and servisable no matter how busy the plase is!SERGIO F.
Customer did not leave a comment.Suzanne N.
The box had a big crack on one side, under the weather cover, which was very concerning, but we didn't feel we had time to exchange it. The contents of the move ended up in great shape anyway so it was a non-issue.Andrew H.
Customer did not leave a comment.Curt K.
Best service, prices, and equipment as usual! They make it easy!CHARLES N.
Customer did not leave a comment.Anna T.
Customer did not leave a comment.Loretta F.
Only had one little issue. Which the gas Gage was not where the first representative stated it was so I put it back where he stated which I put extra gas in but it's cool cuz everything else really was fabulous I really do appreciate you being there and everything being clean and well very well maintained thank youReginaAnn M.
Customer did not leave a comment.Kim B.
We appreciate the good customer service and friendly people. Very helpful!Kim B.
Was happy with the size of the truck bed, with the prompt, efficient service and the reasonable cost!Marjorie P.
Customer did not leave a comment.Alexzandria W. | Overall Experience
Customer did not leave a comment.Jeff B.
Customer did not leave a comment.Jessica K.
Customer did not leave a comment.joyce K.
Nothing. Everything was fine.HELEN P.
Customer did not leave a comment.Don W.
Customer did not leave a comment.Karen F.
Customer did not leave a comment.Timothy M.
Customer did not leave a comment.Keniesha B.
Was charged for furniture pads but did not receive furniture pads.Chase L.
Everything was great and I will gladly use this location again.Robert B.
Prompt, friendly, efficient service upon pickup and return.Wanda P.
I was very pleased with the staff and services received.Preston T. | Overall Experience
Continue the services on demand like you have always done. Thanks so muchWillie J.
Customer did not leave a comment.James H.
Fast friendly and easy pick up and drop off. I set up for mobile pick up online but was still faster to go to counter even though location was busy right at opening timeCharles J.
Customer did not leave a comment.Mike H.
Customer did not leave a comment.David C.
I was informed on phone that I would have unlimited miles if I used a cargo van because they didn't have what I wanted which was the truck still even tho I agreed I still got charged mileageJames B.
The staff was friendly and helpful.Daniel S.
Friendly service and staffEric W.
Great service! Impeccable and neat facility, great help and precise friendliness. I will keep coming back, would like to purchase a 12- footer when available for sale. Thank you!CLETUS A.
Customer did not leave a comment.Candace Z.
Customer did not leave a comment.Dominick S.
Staff and manager worked hard to meet our requirementsRobert B.
Customer did not leave a comment.Candace Z.
Customer did not leave a comment.Jon H.
Customer did not leave a comment.Matt D.
Had no issues at all! Very smooth process all the way through. Very friendly staff!Denise Z.
Customer did not leave a comment.Julie C.
Customer did not leave a comment.RODNEY M.
Customer did not leave a comment.Jeremy B.
Customer did not leave a comment.Ryan T.
Customer did not leave a comment.Kelli M.
Very impressed. She hooked up and unhooked the trailer for me. Great Service.Jeff B.
The process from start to finish was seamless and efficient. Thanks!John D.
they did a great job. really fast and efficient.HOWARD J.
Customer did not leave a comment.Matthew M. | Overall Experience
Great experience.Shirley A. | First Impressions
Customer did not leave a comment.LAUREN G.
They are respectful, very professional and courteous.Saravanabalaji S.
I come here almost every day and never had a bad day with them there great.CHRISTOPHER B.
Truck smelled like smoke so someone clearly did not follow the rules. Maybe stiffer punishments?Jeremy E.
Customer did not leave a comment.Veronica M.
Customer did not leave a comment.Teresa M.
Customer did not leave a comment.Juliet A.
Was not able to submit pictures on the app to return the trailer. Had to call Uhaul for help closing out my reservation.Jeff K.
Customer did not leave a comment.YLonda M.
Customer did not leave a comment.Laqueece H. | Overall Experience
SO helpful with locating a convenient unit!Pamela W. | First Impressions
Customer did not leave a comment.aisha p. | First Impressions
More expensive than other storage units and then offer me one free month so I move to a cheaper storage unit down the street and biggerAbraham R. | Overall Experience
Customer did not leave a comment.WILLIE S. | Overall Experience
People living in storage units . They even rented me one with some one living it. Also the special of rent a truck first month storage wasn't done. I had to make them do it when I rented 3 unit different time. Then to move out was horrible, asked day before why when i rented truck and moving service threw your web site. They were EXCELLENT. But uhaul told use it's at different uhaul, I need to switch the driver . They said you didnt need to just give my phone number . WRONG not only show license change account to him. Made him pay $122.00, he didnt have any credit cards with him. So THANK GOD my sister was out in the car. She paid. MY CREDIT CARD IS IN FILE . why didnt they use it. So another person is living 2 locker's down. I was by my self. 56 yr old white women. SCARED THE CRAP OUT IF ME. AGAIN. The first time I talked to upper management, they said that he had been working on fixing the problem. I said really they said they had no idea someone was living in the unit they rented me. I SAID WOW YOU REALLY DROPPED THE BALL. So now it happened again.you need to fix this. You are a nation wide company. REALLY. This is a news worthy store. So how will this be rectified??? Disappointed customer.Lisa O. | Overall Experience
Couldn't understand that if you pay for a full month and leave early in that month you are not using it is not pro rated.Steven W. | Overall Experience
The storage facility and personnel were excellent. I would use again.Beverly B. | Overall Experience
Customer did not leave a comment.WILLIE P. | First Impressions
Customer did not leave a comment.Lisa O. | First Impressions
Customer did not leave a comment.Christy C. | Overall Experience
Great management and staff!!Tony L. | First Impressions
Customer did not leave a comment.Janet F. | First Impressions
Customer did not leave a comment.Stephanie B. | First Impressions
Customer did not leave a comment.Oche O. | First Impressions
ExcellentCarol D. | First Impressions
Excellent professional management and staff!TONY L. | Overall Experience
Customer did not leave a comment.matthew k. | First Impressions
Customer did not leave a comment.Lee Ann W. | Overall Experience
Very quickly found me a space and got me signed up.WILLIE S. | First Impressions
Customer did not leave a comment.JAMES S. | First Impressions
Customer did not leave a comment.Marc V. | Overall Experience
Customer did not leave a comment.Rakim C. | Overall Experience
This company was so professional, nice and understand me. When the pandemic was going and I was waiting for unemployment to come and they work with me and I never had to worry. Thank you for so understanding and kind.Deborah M. | Overall Experience
One comment - I had to wait until the office was open to find my unit. The facility map on the website will not openNancy W. | Online Move In
We were in the new extension that was recently completed. The contractor was returning to reroof this new building. Our original unit had a pool of water. The manager immediately moved us to a unit with no roof problem. We found the staff and facility top rate.Connie B. | Overall Experience
Customer did not leave a comment.Marc V. | First Impressions
The facility is great shape, and Kenny, Mike, Johnny, and the rest of the staff were helpful and did a great job.Andrew B. | Overall Experience
Customer did not leave a comment.Connie B. | First Impressions
Very kind & helpful staff. I'm very happy with my choice to use U-Haul storage.Kathy H. | First Impressions
They were really helpful when one of my storage payments had an error. They helped me fix the error and waived the late fee!Dominique S. | Overall Experience
Kenny and his team of Staff we awesome and any time I had a concern they were able to help me with a solution and I appreciate that . Thanks againTAMMY P. | Overall Experience
None other.TONY L. | First Impressions
Customer did not leave a comment.Shaun G. | Overall Experience
Kenny Kramer is a perfect manger he helped me so much with everything i couldn’t be happier to give my business to Uhaul.kevin r. | Overall Experience
Customer did not leave a comment.David k. | First Impressions
I’ve moved from one store room to one in the new building behind the office. I’m not officially gone.DAVID K. | Overall Experience
Customer did not leave a comment.TIMOTHY G. | Overall Experience
Customer did not leave a comment.Roberto G. | Overall Experience
Customer did not leave a comment.Kent G. | First Impressions
very happy...you solved my problem...I worked mostly with a black skinny young man..he was very nice...please give him and early Christmas bonus...of Jimmy Johns...hahhahajames d. | Overall Experience
Customer did not leave a comment.Nicole P. | Overall Experience
Customer did not leave a comment.TIMOTHY G. | First Impressions
Great staff, convenient location. We were very pleased with our experience with U-Haul.Tonia A. | Overall Experience
The regular storage rate is excessive.KEVIN N. | Overall Experience
Customer did not leave a comment.VERONICA C. | Overall Experience
👍Londell L H. | Overall Experience
The storage facility is superior to competitors in terms of cleanliness and climate control. The monthly charge is much higher than that of competitors, however. I highly recommend U-Haul storage.Alexander T. | Overall Experience
Always helpful. Rented a trailer and got a free month of rent on the storage unit.Shiree W. | Overall Experience
Extremely helpful staff!!!!JACQUELINE J. | First Impressions
Very pleasant and informativejacqueline d. | First Impressions
great jobADAM P. | Overall Experience
Perfectly satisfied!Paul S. | Overall Experience
I trust this location, it's the only one I've used for years.Sonia G. | Overall Experience
very nicerobert j. | First Impressions
All questions answered upfront. Very friendly service and personnelPaul S. | First Impressions
I had the most wonderful, easy going experience here. Timothy Cunningham gave superb service! I would recommend this location to everyone!Tiffany K. | First Impressions
No commentscrystal p. | Overall Experience
Love itLapriesha M. | First Impressions
Kenny at Overland location is fantastic to work with!Monroe G. | Overall Experience
Thank you for all your assistance & friendly staff.MATTHEW L. | Overall Experience
Staff is friendly and knowledgeable. This is a great place to rent a truck or van.Alexander T. | First Impressions
Excellent & safe place to store your belongings. Thank youLamanda G. | Overall Experience
The service I received was Superb. I am a 70 year old African American Disabled Woman. All the Employees showed me Empathy and Concern. It was snowing very hard when I arrived. I am glad to be HOME.Rosie H. | First Impressions
Steven was excellent.kenneth j. | Overall Experience
Good place to goErika E. | Overall Experience
Most satisfactory. I used the box for a unique purpose. Moving a very expensive piece of equipment for weaving cloth. The only downside was lack of anchors. I suggest adding floor Anchors. Tom Beaudetthomas b. | Overall Experience
EXCELLENT experience. Thank you.lisa h. | Overall Experience
If I need u haul service I would go back to this facilityEspinoza S. | Overall Experience
Overall a good process having items in different storage capacities for over 3 years. Some times it took a couple tries to get things straightened out, but overall a positive experienceCHRIS K. | Overall Experience
Fantastic service, clean facility, easy access & people that care! Nice place to be a consumer...where the people there have a personality & like what they do & for whom they do it. Thank you !Matthew M. | First Impressions
Good customer serviceKim O. | Overall Experience
Clean, dry and perfect!MELANIE D. | Overall Experience
Love it!Br. W. | Overall Experience
There I-haul team got the job done in a timely manner.faiz f. | Overall Experience
even though our facility in carbondale is manned by one person, he is friendly, has the correct info and has all the customer service skills to handle a fairly full store on his own. he is a great guyDarryl C. | Overall Experience
I got the truck and it was in tow and it started out that way (it eats up gas) . it had 3/4 of a tank of gas. I used less than a quarter of a tank so I put a 20.00 in and the gas gauge didn't movealonzo r. | Reservation
no problems with the facilityRich F. | Overall Experience
The entire staff was great to work with. They were efficient, accommodating and friendly.Sue T. | Reservation
I used uboxes and had them delivered so I did not see the facility. Uboxes were clean and communication was excellent. Staff worked hard to ensure everything would work for me. Highly recommend!Melissa L. | Overall Experience
Did not visit the facility. They handled a UBox delivery from a shipment from CA. Debbie the delivery person was great! The 9-4 time for box drop off was a bit excessive and wasted the day.Michael K. | Overall Experience
From the beginning in May 2017, the staff a UHaul Page in Overland, have been great!!!!!!! Thank-you for all of your support. Kevin BouldsKevin B. | Overall Experience
Whenever I visit at the storage unit and the office everything always seem to be an order in place for always nice and helpful if I ever need to use U-Haul again I most certainly willvivian w. | Overall Experience
I had to call 5 times to get someone to answer the phone. Once connected, service was as expected.Samuel H. | Overall Experience
Your prices are to high for the space you rent . Otherwise it fine.Lisa N. | Overall Experience
All has gone well. The staff was helpful.Jacqueline B. | Overall Experience
Great!Douglas D. | Overall Experience
CleanLaquitta J. | Overall Experience
Ok experienceTashalee B. | Overall Experience
I didn’t really see the facility but everything was great!Sandra P. | Overall Experience
I never visited the facility, but the staff and delivery person were very nice and helpful whenever I had questions. My belongings that were there for over two years were in excellent condition.Pamela M E. | Overall Experience
All good. No dramas. Would use again.Paul H. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
We have the largest selection in the industry!