Customer Reviews for U-Haul Moving and Storage at Ruckert Ave

48 reviews

2149 Ruckert Ave   Overland, MO 63114

(314) 890-8200

Location Hours

  • Mon-Sun: 24 hours

Services at this Location:

Contact Us

(314) 890-8200

2149 Ruckert Ave
Overland, MO 63114

Services at this Location:

Location Hours

  • Mon-Sun: 24 hours
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Ella S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Allen H.  |  Online Move In 
Rating:
4.0

My family also like this company..

geraldine v.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

amy k.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

LAWENCE H.  |  Overall Experience 
Rating:
5.0

Great office support. Very easy to use!

Daniel A.  |  Overall Experience 
Rating:
5.0

Very smooth check in. Appreciated the dolly on site although a second one would be a nice addition

Daniel A.  |  First Impressions 
Rating:
5.0

Everything went smoothly thank you very much

Mindy W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TYRONE W.  |  First Impressions 
Rating:
4.0

They need more lighting or electric in the unit

Patricia G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DENNIS H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Byron P.  |  First Impressions 
Rating:
5.0

Very friendly and flexible

Robert M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rose J.  |  Overall Experience 
Rating:
1.0

Facility did not have adequate security to prevent catalytic converter theft from stored vehicle. Unlike alternative storage facilities there was no expressions of responsibility on your part and I assume no action taken to remedy

DONALD H.  |  Overall Experience 
Rating:
5.0

Very quick and courteous service at the counter and the cleaning person at the storage unit was fantastic. No issues and adjusted my reservations without complaint.

Dennis F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christy C.  |  Overall Experience 
Rating:
5.0

Excellent service all these years.

MIKE M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David K.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

sean d.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAQUELINE P.  |  Overall Experience 
Rating:
3.0

Couldn't access the code to get in. Had to order a different unit. Nobody told me that the place wasn't located in Overland on Page. Tried live chat and nobody answered. I was in almost pure darkness. They need more lighting. Unsafe. Customers first. Refund guy was very nice.

Eunice H.  |  Online Move In 
Rating:
5.0

Really nice. Worked with me on payments when I wasnt working. I was several months behind and they put me on a no cancellation list until I could get caught up. Not sure if it was just because of covid or if this is how they do business but as long as I kept an open line of communication, they worked with me. I will definitely do business with them again in the future if its ever needed.

Naomi M.  |  Overall Experience 
Rating:
5.0

Great customer service!

David K.  |  First Impressions 
Rating:
3.0

We were given the wrong address of the storage facility. We were in a storage facility about one mile and a half away from the Page facility and they didn’t tell us this until we showed up.

CRAIG F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lisa T.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

catrina S.  |  Overall Experience 
Rating:
5.0

Staff was always friendly, professional, and efficient! Best U-Haul in town!

Whitney W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lettie R.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Silas C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paula C.  |  Overall Experience 
Rating:
5.0

Kenny and his staff are an excellent team, they went above and beyond to accommodate my experience!!

Rochelle G.  |  Overall Experience 
Rating:
5.0

Excellent service, thanks for everything.

DALADIER T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RONALD D.  |  First Impressions 
Rating:
5.0

Had no worries about our things being safe and secure! If needed would definitely use again. Climate controlled units are worth a little extra!

MICHAEL SHAWN H.  |  Overall Experience 
Rating:
5.0

though i had to cancel my spot, i am wait listed for a 31' paved location. Fingers crossed!

KAREN M.  |  Overall Experience 
Rating:
5.0

Very nice storage location. Very clean! We got climate controlled units. Temp inside was great. No complaints at this time. Gated also which is a huge plus. Takes a code to get in then a code again to get to inside units. Feels very secure.

MICHAEL SHAWN H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Clark R.  |  First Impressions 
Rating:
5.0

Easy to pick up but not clean and in this COVID-19 times it worries me that nothing was done to protect me.

James L. 
Rating:
5.0

Customer did not leave a comment.

JOE K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Teah S.  |  Online Move In 
Rating:
1.0

This was the worse experience of having a storage unit I’ve ever had in my life and I wouldn’t suggest you all to ANYONE! Customer service was horrible, the way you all conduct business is awful

Irving B.  |  Overall Experience 
Rating:
4.0

I used Uhaul a lot during the last 5 months

Juwon B.  |  Overall Experience 
Rating:
5.0

Every one in the store was very helpful and nice. Thank you so much!

Miesha B.  |  First Impressions 
Rating:
5.0

Was a positive experience.

MARK G.  |  Overall Experience 
Rating:
5.0

Very clean facility. Good product. Would use again thank you.

Brian S.  |  Overall Experience 
Rating:
3.0

I have removed my storage in part because with the confusion of the change in management, I was charged a late fee in addition to the increase in rates. Not interested.

BOB L.  |  Overall Experience 
No reviews have been submitted for this location.

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