Customer Reviews for U-Haul Moving & Storage at Sample Rd

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage at Sample Rd

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nadine t. on

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The staff was so helpful and friendly Excellent experience

Christina D. on

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Stephen I. on

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Dave S. on

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The gentleman who signed me in early in the am and was still there at 5pm was very nice and very efficient. I got in and out very quickly.

Petrina T. on

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Ross G. on

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Emma S. on

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nilca O. on

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great service

JOCK T. on

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Michael U. on

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No need for improvements. Everything went smoothly and flawlessly. Thank you for making a stressful move so much less stressful.

Jeff R. on

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The surge trailer brakes needed attention. They needed a jolt to work properly

claudio P. on

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Nice fast and clean

Jolie J. on

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MICHEL I. on

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Warren B. on

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Very efficient and fast. Easy prosses.

John M. on

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Reserved on line,in and out ,no problems,courteous and helpful team.Thank you.

Ryan P. on

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Great place easy in and out

john K. on

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When I rented the trailer, I informed the agent that I would be returning it on Wednesday afternoon and was told I could have an extra day and there would be no additional charge. When I returned the trailer, I was informed that was not the case. DO NOT LIE TO YOUR CUSTOMERS !!!

James G. on

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James A. on

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Truck leaked badly in the rain. Had used it as storage while doing a remodel, and everything got wet.

Ethelyn K. on

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Martin S. on

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marisol F. on

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Jose R. on

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vernon L. on

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after the War car was put on the tow dolly....the attendant left the car in neutral.and left the key in the on position,,,,,when arriving in Warwick the battery was dead ,,,,we asked the manager to jump the car battery and he replied we don't jump cars,,,,,had to cal AAA and they gave me excellent service,,,,,I WAS REALLY UPSET AFTER A LONG EXHAUSTING TRIP>>>>>>

Sasha V. on

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Great place for a fast online reservation and online drop off. Great staff and friendly service

John F. on

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Better notation of damage on truck in your system upon rental be sure all lights are operating correctly including interior light

James W. on

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Anthony M. on

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No improvement needed, but to continue excelling in customer service. Outstanding exemplary customer service each time I've visited this location.

Timothy P. on

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Truck was dirty and ran like shit. I was scared to even sit in it luckily I only needed it for three hours.

Melinda T. on

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Janet C. on

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Jefferson N. on

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Sharon B. on

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Helpful, professional staff-

Wilbert W. on

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Great

Bruce M. on

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Yolanda R. on

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JAMES W. on

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Caryn W. on

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The whole team is on point, super helpful and so much fun! Thanks for a great trunk rental!

Lawrence W. on

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Rosina L. on

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She was s great helper !

Arthur V. on

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All good

debra k. on

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No elevator. Did not like steep xterior stairs. Betwn. exterior & interior (3 flights) Difficult to carry things to store. A ramp would be better to roll a cart. Lights were always off in hallways.

ELIZABETH K. on

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The young ladies at the counter could not have done any better with my rental . .

Dan W. on

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Vanessa was a lot of help from reserving the truck and space to checking out.

DEON L. on

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It is what it was !!!

james h. on

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Your employees need to understand the process .If a process has been implement . I had a container from Houston to Pompano Beach being delivered. And the coordination was marginal at best .

CALEB F. on

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Needed repair, very poor lighting

Maria H. on

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Friendly staff above my expectations.Thank you for a good service.

NANNETTE J. on

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I hospitalized and called several times the number and never received a all back. I had a storage unit for several yrs. because they never returned my call they sold my belongings. All my pictures etc

eddie a. on

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Your prize is cazy

JASON C. on

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understaffed and long waits