Paid for a dolly and never got it
Roscoe S. | First ImpressionsSelf Storage Units in Pompano Beach, FL, 33064
U-Haul Moving & Storage at Sample Rd
Services at this Location:
Features Available at this Facility :
Available Units (All Sizes are Approximate)
Split Level Storage
Split-level storage units are located on one floor but divided into an upper and lower level. Upper level units may require stair access, while providing the same level of security and convenience as other storage units.
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Medium | 6' x 15' x 7' Size Guide
Split Level 2nd Floor Upper Level Stair Climate
1-2 Bedroom Home (up to 1,200 sq. ft.)- Rate:
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$119.95
Per Month
Free Lock with
Rent Now1 Unit Left!
Rent Now to Secure Your Room!
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
What Is Online Move-In / Rent Now?
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2.7 miles from this location
U-Haul Moving & Storage at Sample and Powerline
2150 W Sample Rd
Pompano Beach, FL 33073Limited Units Available. Act Fast!
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5.4 miles from this location
Self Storage USA
1950 Banks Rd
(U-Haul Neighborhood Dealer)
Margate, FL 33063 -
5.9 miles from this location
U-Haul Moving & Storage of Margate
1700 N State Rd 7
Margate, FL 33063Limited Units Available. Act Fast!
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6.0 miles from this location
U-Haul Moving & Storage of Coconut Creek
5431 Johnson Rd
Coconut Creek, FL 33073
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
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I called on the phone and specifically asked about a ground floor storage unit at a U-Haul rental place where I could rent a truck pick up the stuff put it in storage I was told yes we have one on the ground floor air condition unit no problem. I showed up rented the truck my mistake was not checking out the storage unit first went and got my furniture came back and was shown the storage unit which was on a half floor in between the first and second floor very strange setup but if you know this facility location you probably know what I'm talking about. When I went in back into the office and said that's not on the first floor I have to climb some steep stairs I have a couple big heavy dressers to put in there they said "no WE consider that first floor"... to which I replied no that's not first floor there are stairs going up to a second floor they said no second floor is above that floor you know arguing back and forth doesn't do anyone any good so I just canceled the storage unit on the spot right next door to Public Storage and rented a space for $20 less a month than what you were asking anyhow. So all in all it worked out for the best but I don't appreciate being lied to over the phone and to my face when I'm in there renting the truck in the storage unit. Therefore I cannot refer or recommend your location or facilities to anyone and give it a very poor overall rating.
DONALD C. | Overall ExperienceI was lied to on the phone by Michelle because she told me they had a ground floor unit for rent which is why I chose this location to rent the U-Haul truck from. Once I had rented the truck picked up the materials and came back to the U-Haul facility I was then shown the supposed ground floor storage unit which wasn't ground floor at all it was up 10 steps to a second floor level which I didn't want to carry all of the things in the truck by myself up to. I ended up going next door to Public Storage renting a ground floor unit 5 ft from the front door for less than what U-Haul was asking for that shabby Second Story location
DONALD C. | First ImpressionsI could always count on Uhaul when needed🤩! Also, I would like to give a suggestion about maybe considering a "Customer Reward Program" so customers could gain something back according to services they use. Just a suggestion. Thank you.
Yaslin L. | First ImpressionsI have place my items in unit to go back there to get and it is not longer there. I let the staff know that some items was missing. I ask how are they are getting into the unit if i have the only key. In the beginning I had problems getting in the facility. At that time I told the staff. Thank you again to share my experience at this place
linda a. | Overall ExperienceI am a pain in but however the girls are very nice. I would recommend them, stop by and tell them you have a coupon. Sean
sean c. | First ImpressionsHad a rough start. I was sold a first floor unit over the phone then when I went to move in, I was offered a second floor unit with only stair access. Being disabled (as I told the office before moving in) I required the first floor. I finally got in touch with the general manager after a lot of frustration with the office lady and he was able to work with me and satisfy my needs. After that, everything was a good experience.
Rick W. | Overall ExperienceYour current manager was so very unhelpful I had to call your corporate office to get taken care of. You should listen to the many phone calls I had to make to that b...h. SO GLAD TO BE OUT OF UHAUL E Sample rd pompano
SAMUEL W. | Overall ExperienceI’ve been to this location twice now. Super friendly and helpful staff. Shane Horton definitely sets the playing field for exceptionally friendly customer service. Both times I’ve been to this location, they were super busy and some of the customers were very tough, but the staff rose above it and offered me and those that accepted it, above and beyond service. I can see this location could benefit from more staff, but they made the best of tough situations.
Rebecca U. | First ImpressionsThey didn’t not have the unit it I reserved available when I came to the storage facility. The man working their couldn’t care less. Went to public storage for better service.
Kathleen D. | First ImpressionsYour staff is consistently helpful and stellar…very impressive!
MELVIN J. | Overall ExperienceIt was difficult to get to the unit because it was on the 2nd floor. I could not get my sofa into the unit because the hallway and door were not wide enough.
Gia F. | First ImpressionsBoth at the rental and storage employee computers gave slight problems... causing delays.
Varick D. | First Impressionsefficient, convenient and reasonably priced.
Timothy H. | First Impressions