Customer Reviews for U-Haul Moving & Storage at Texas Central Pkwy

1,564 reviews

200 Texas Central Pkwy   Waco, TX 76712
(@ Hwy 84)

(254) 751-7019

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 7/4/2022: 7:00 am - 5:00 pm

Services at this Location:

Contact Us

(254) 751-7019

200 Texas Central Pkwy
Waco, TX 76712
(@ Hwy 84)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 7/4/2022: 7:00 am - 5:00 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Leonard W. 
Rating:
5.0

Customer did not leave a comment.

Abagail P. 
Rating:
3.0

nothing

Robert H. 
Rating:
1.0

They mixed up my move in and I had to keep the U-Haul truck an extra day.I ordered two units it only gave me one.

Alex L.  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

kadra J. 
Rating:
3.0

Customer did not leave a comment.

Joel M. 
Rating:
5.0

Need my 67$ credit back soon tho

Jake P.  |  First Impressions 
Rating:
5.0

Chris was prompt, friendly and thorough. Everything went smoothly.

John D. 
Rating:
5.0

Customer did not leave a comment.

Kara H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

roy b.  |  Overall Experience 
Rating:
5.0

No people there to help unhook my trailer. The lady there just said "I got the number, drop it in back next to the trailers." It was around 6 PM. Closing time posted was 7 PM.

Leland R. 
Rating:
4.0

They were just very busy. The experience wasn't bad at all. Just unlike any other drop off I have experienced. They didn't have time or staff to look over the truck with me.

James A. 
Rating:
5.0

Customer did not leave a comment.

Cynthia A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Pam K. 
Rating:
4.0

Customer did not leave a comment.

Travis S. 
Rating:
2.0

I've rented here multiple times against my better judgment. The location is understaffed and the staff that are there would clearly prefer not to be. On multiple occasions, there was no one in the office when I arrived. When picking up a vehicle, this created delays that totaled nearly an hour when a reservation had already been made online. When dropping off it created confusion as to how I might be billed.

sam P. 
Rating:
5.0

Customer did not leave a comment.

Bryce S. 
Rating:
5.0

Customer did not leave a comment.

Brenda R. 
Rating:
3.0

Staff is slow. Office seems understated. System is slow. Takes too long to just purchase boxes. Trucks were always blocking my storage and it would take a long time for the staff to move them. Everything else was okay. No other issues or complaints.

LaTonja T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adam N. 
Rating:
4.0

Customer did not leave a comment.

Marc M. 
Rating:
5.0

Customer did not leave a comment.

David P. 
Rating:
2.0

Person helping us was the Gm and they would talk to the employee while processing our stuff. Also started checking an email on his phone

Amelia F. 
Rating:
4.0

Have well-maintained equipment (see above section at pick-up). Be more upfront with mileage requirements. It was disappointing to turn in the equipment a whole day early with way more fuel than I picked up, and be hit with a mileage overage fee of $16. It seemed like I was being nickeled and dimed when I had rented a truck that was poorly maintained. I think some sort of reimbursement is appropriate.

reagan S. 
Rating:
5.0

Excellent service!

Jade S. 
Rating:
4.0

Customer did not leave a comment.

Dana P. 
Rating:
3.0

The agent that I made reservations with did not inform me that the person picking up the rental had to have their name on the paying credit card. Our driver had to use his own credit card, even though he was able to provide a confirmation number. This caused extra work on our end. This policy is poor and outdated.

susanne L. 
Rating:
2.0

Although we had made our reservations well in advance, we had attempt three different locations to try to find a place that had both our trailer and our tow dolly. On Monday night, this was the one where we were guaranteed to have our equipment Tuesday morning. But on Tuesday morning, we could not get our tow dolly, because the equipment was broken and unsafe. We had to stop in the middle of the afternoon and come back for the tow dolly, and it was a question whether we would even get it that day or not We had booked weeks out; how was there nothing available?

Nathaniel A. 
Rating:
5.0

Customer did not leave a comment.

Chester H. 
Rating:
5.0

Customer did not leave a comment.

Anastasia D. 
Rating:
4.0

Customer did not leave a comment.

nnamdi C. 
Rating:
5.0

Customer did not leave a comment.

Paul P. 
Rating:
5.0

Customer did not leave a comment.

VIRGINIA K. 
Rating:
5.0

Staff was very friendly and helpful

gary B. 
Rating:
4.0

Customer did not leave a comment.

ERNEST S. 
Rating:
1.0

Customer did not leave a comment.

danny J. 
Rating:
5.0

The check in process was fast and friendly. The truck ran well and had no issues. I definitely recommend this location. This has been the best uhaul experience I've had.

Brian M. 
Rating:
5.0

Very fast and helpful

Krystal P. 
Rating:
5.0

The person who reserved it was very helpful and the place that rented me the equipment was very friendly . I would not change a thing

Rebecca L. 
Rating:
5.0

one of the running lights was not working.

TERESA M. 
Rating:
4.0

Customer did not leave a comment.

Colin W. 
Rating:
5.0

Customer did not leave a comment.

MONIQUE C. 
Rating:
5.0

The young man that set up the rental was very efficient, knowledgeable, and professional.

TERESA M. 
Rating:
5.0

Customer did not leave a comment.

Terarius W. 
Rating:
5.0

Customer did not leave a comment.

Ronald B. 
Rating:
4.0

Make it clear where to return trucks, I spent 10 minutes figuring out where to leave it and by time I did that I went a couple minutes past my turn in time and was charged an entire extra day plus insurance.

Braden D. 
Rating:
5.0

Love the security and customer service!

Elizabeth G. 
Rating:
5.0

Nothing at this time.

Donald P. 
Rating:
5.0

Customer did not leave a comment.

Jenell H. 
Rating:
5.0

Customer did not leave a comment.

Susan C. 
Rating:
5.0

Customer did not leave a comment.

Malcolm B. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
2.0

The first truck we were given would not run. The engine light was on and the truck would not drive. We were given another truck but our paperwork was not updated-the truck not checked by the agent. The second truck had just over 1/4 tank of gas. My husband had driven approximately 74 miles and had to stop and put gas in the truck. When we returned the truck in Addison, TX, we had put enough gas in the truck to ready a little over 1/3 tank yet we were charged $36.75 fuel charge.

Geronimo T. 
Rating:
3.0

Perhaps have more help there. We had to wait to get the truck as there were two employees but one was on break. She was the one who had helped us the day before (reserving the truck) but didn't put any info into the system for the next employee to help us, so we had to wait for her to come back. Then when we returned, there was just one employee checking in trucks and running the inside. But overall, it was ok.

Darrilynn S. 
Rating:
5.0

Customer did not leave a comment.

COREY S. 
Rating:
1.0

Lights didn't work

MICHELE RAE O. 
Rating:
5.0

Customer did not leave a comment.

Hal W. 
Rating:
5.0

Customer did not leave a comment.

Doc D. 
Rating:
5.0

Customer did not leave a comment.

John F. 
Rating:
5.0

Customer did not leave a comment.

Crystal T. 
Rating:
3.0

Customer did not leave a comment.

Michael F. 
Rating:
5.0

Used them before and they are great as well and always!!

Shirley M. 
Rating:
5.0

Customer did not leave a comment.

Lafonda T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nathan R. 
Rating:
1.0

When I went to return the truck, there was nobody there. There were three other groups of customers trying to figure out what to do. I just left the truck nearby and left the key in the drop box, but it was open and broken. But there was nobody there and the building was locked.

Brittany P. 
Rating:
4.0

Customer did not leave a comment.

JUAN G. 
Rating:
3.0

Customer did not leave a comment.

Alexandria O.  |  Online Move In 
Rating:
5.0

excellent 5 star

Orlando P.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Amanda H. 
Rating:
5.0

Customer did not leave a comment.

Barbara M.  |  Online Move In 
Rating:
3.0

I had a great customer service from the employee who helped me with my trailer rental. When I went there was only one person working and she was in a different area so the main doors were closed. I was confused because I had a reservation but then I found her by the drop off area. It was a lot for her to do by herself but she was very fast and helpful. She knew a lot about U-Haul equipment and got me on the road as fast as possible. If I hadn't made a reservation online with a pickup time at that location, I might have left and gone to a different U-Haul since it seemed like they were closed considering the doors were locked and no one was inside. I'm very glad I found the U-Haul representative and had a great experience from there. They were very friendly at this location.

Emily B. 
Rating:
5.0

Customer did not leave a comment.

Calvin D.  |  First Impressions 
Rating:
5.0

Outstanding location and employees! Only complaints is there needs to be more than one person on Saturday morning. That is an incredibly busy time. Parking is terrible when dropping off and picking up.

James I. 
Rating:
5.0

Representative went above and beyond to make sure I was happy with everything!

Yoanna G. 
Rating:
5.0

Chris is Awesome at what he does! Very professional for U-Haul he deserves to be the top for A-1 customer service. Thank You Christ ! Samuel was there also he was very professional as well he was so helpful I appreciate him as well thank you guys for a job well done for me!!

Sharron M.  |  First Impressions 
Rating:
3.0

When I went to drop off the trailer, no one was there. I had to use the after hours drop, but for several days after, I kept getting notices to drop off the trailer even though I had already dropped it off! It would have been nice to have someone there to make sure I was doing everything right.

Edward F. 
Rating:
5.0

The individual that was at the establishment was nice, informative, and professional. Even though he was very busy at the time, he on top of things. We were in and out in 20 minutes.

DONNIE C. 
Rating:
5.0

Marisa and Lea were awesome

MARK C. 
Rating:
5.0

Customer did not leave a comment.

Kristie I.  |  Overall Experience 
Rating:
1.0

The truck was filthy, I slipped on oil in the back of the truck. Upon returning the truck I was given the wrong truck. I rent from uhaul all the time. I will be going to Penske for now on if this matter is not resolved. It took my wife over an hour to check this truck in after moving.

Shanron G. 
Rating:
4.0

Customer did not leave a comment.

Milton K. 
Rating:
5.0

Customer did not leave a comment.

John E. 
Rating:
4.0

Customer did not leave a comment.

Brandy D.  |  First Impressions 
Rating:
5.0

Great customer service

Terri D. 
Rating:
5.0

Marisal was excellent!

Pony B. 
Rating:
4.0

Customer did not leave a comment.

Gregory H. 
Rating:
4.0

Customer did not leave a comment.

Fred H. 
Rating:
5.0

Chris has the positive energy you need roll model.

Jeff F. 
Rating:
5.0

Customer did not leave a comment.

Demetric J. 
Rating:
3.0

First of all, it took nearly 30 minutes to get someone to come to the office so that me and several others could pickup their vehicle. The girl was out on the property and no one was managing the office. We could have walked off with anything we wanted to! Also, the van smelled very strongly of cat pee. Obviously it was not properly cleaned. I have rented numerous times from UHaul and this was by far the worst experience.

Diane A. 
Rating:
4.0

Customer did not leave a comment.

Domonic B. 
Rating:
5.0

We were quoted/paid a price of about $800+ which included a local company bringing the containers to our home, off loading them and returning them to the hub. The delivery was scheduled for 2/26/22. We ended up changing the address and were then told it would be $500+. That didn't make sense, so we called Uhaul. We were told that the order for the off loading only but that the local company needed to correct the order. They referred us back to Uhaul and it was only after arguing with Uhaul and insisting that the total original order was all done through you, that the operator wanted to help. She said that to correct the order and add the delivery/return charge, she would have to cancel the first order and RE-input it. When she did this, that time slot was immediately booked by someone else and now we had to wait until 2/27/22. That would have been fine (although frustrating), but to go an extra 10 miles (and because it showed as a NEW last minute order) the price increased by $400+. Totally unacceptable. Although we have 2 more big moves in our near future, we will NOT use Uhaul. It is now more cost effective to go with PODS because of Uhaul's error. Very disappointed. We did, however, like the local help (Johnson movers).

Marilee B. 
Rating:
5.0

Customer did not leave a comment.

Mark K. 
Rating:
5.0

1st time. Ever. I will use again

Terri D. 
Rating:
1.0

Customer did not leave a comment.

MARCELLA T.  |  Overall Experience 
Rating:
5.0

Only needed an appliance dolly this time but if I need other Uhaul equipment, this is my go to location.

MICHAEL N. 
Rating:
3.0

The issue is not so much with the vehicle rental. It was the unit I rented for over a year. I was told my rate would be prorated if I were to take belongings out of unit mid month. I have used this facility my entire time while living in Waco. I will never come here again. I will also be making sure to let everyone know this property does NOT honor contracts.

MARCELA T. 
Rating:
5.0

Marissa was excellent as well as Kristopher.

JOSEPH W. 
Rating:
5.0

Customer did not leave a comment.

reginald V. 
Rating:
3.0

On arrival staff was rude but somewhat helpful . Better experience at check out.

JENNIFER M. 
Rating:
1.0

When trying to set up U-Haul containers to be delivered to my address the week before moving 12/13/21 I was told they didn't deliver to my address. When I arranged for my truck and trailer to go to U-Haul facility and unload I was told they didn't know why bc they did deliver to my address. I received bills for 2 months after my move out date (even after contacting U-Haul and stating I had moved out December 20,2021). Worst experience ever. I will never use U-Haul again. Pods were supposed to be easier for my cross country move. I would've been better off renting a moving company then giving U-Haul my business.

Michele S. 
Rating:
3.0

Ml

RONALD S.  |  Overall Experience 
Rating:
3.0

They didn't have the equipment I asked for in my reservation, there was a lock on the trailer I had to wait for them to cut off, their saw died, had to go to another location to pick up the rest of my equipment and wait again for them to cut off the lock, then clean out the trailer. First location was completely unorganized and hadn't checked the trailer or on equipment reservation.

stacy M. 
Rating:
5.0

Customer did not leave a comment.

Cindy S. 
Rating:
5.0

Customer did not leave a comment.

MICHELE F. 
Rating:
4.0

Customer did not leave a comment.

Shane A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DANIEL C. 
Rating:
5.0

Excellent service, it arrived within 3 days while it was scheduled for 19 days. Best service recieved

ALI R. 
Rating:
3.0

I had two blowouts on the drive with a third tire having nails in it (not from me). The mirrors were loose and rattling making them unusable. I sat on the side of the road for 5 hours waiting for help. Once help arrived they were great but this was the worst moving experience of my life.

jacob G. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
4.0

Busy location, could use more than one employee on duty. And equipment should be maintained and look solid, and not beat up. Lady that checked me in and out was really nice.

Andrew H. 
Rating:
5.0

Customer did not leave a comment.

Chester H. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY W. 
Rating:
3.0

Customer did not leave a comment.

Eric O. 
Rating:
4.0

Customer did not leave a comment.

Cynthia H. 
Rating:
1.0

The lady working there lied to me about checking in the truck. I was charged another day's rental due to here incompetence. Not only that, but she lied to 3 other families/individuals about checking their rentals in, as well. The man (Kristopher West?) had to look for my rental the day after I returned the truck to check it in. I had returned the truck on the same day I rented it, but was charged an extra day's rental due to this major screw up. I will never deal with these people ever again.

Candace C. 
Rating:
1.0

Truck was dirty, they did not load the equipment that we paid to rent and had serious bad attitude when we requested it. We paid for dollies and blankets that were supposed to be in the vehicle when we picked it up. We were supposed to pick up our rented vehicle at 8 AM and we're not able to get it in with the equipment needed until close to 10.

Jennifer R. 
Rating:
5.0

Customer did not leave a comment.

Evonne R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Takia P.  |  Online Move In 
Rating:
5.0

People we're very accommodating for our needs! Thank you!😊

dean r.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

janie l.  |  Overall Experience 
Rating:
5.0

Everything was just great , over the yrs I rented storage s , everyone has always been very nice & help full

stacy B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandon A.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lisa L V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shirley H.  |  First Impressions 
Rating:
5.0

Chris was very helpful & professional, I will recommend this location

tammy j.  |  First Impressions 
Rating:
4.0

Kris and Shawn are awsome, great customer service, you can tell they work as a team, they helped several customers at the same time, however made us all feel as though we were on a one on one basis, Great vibe these two need a bonus

Ava C.  |  First Impressions 
Rating:
5.0

Very well secured place and felt safe storing things there. You guys are a cut above the rest with security and entrance procedures.

Ian B.  |  Overall Experience 
Rating:
3.0

It's always a uhaul truck parked in front of my storage.. I have to get them to move it..

Keisha S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Wendy b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paula M.  |  First Impressions 
Rating:
5.0

was great, just no longer need. thanks!

Ryan R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Carolyn B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOEL R.  |  First Impressions 
Rating:
5.0

Excellent and well maintained faciliity.. U-Haul personnel very helpful and respectful. However, rental fee a bit pricey. Thank you.

david j.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Georgia J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ellis O.  |  Overall Experience 
Rating:
5.0

Cart for use, cool inside of building, and when I forgot my water bottle there is a water fountain there for guests. Will use UHaul again, the truck and trailer were easy to drive across 2 states also.

Ian B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lee Ann p.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ivan R.  |  Overall Experience 
Rating:
5.0

Great place and easy access. People were very friendly and helpful. Loved the building and ease of access!

JAIME D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jason P.  |  Overall Experience 
Rating:
4.0

The Climate Control Building was extemly to hot. The thermostat was set at 85 degrees which made loading my items in the storage unit very uncomfortable.

Lisa L V.  |  First Impressions 
Rating:
5.0

Nice place….nice people! Thank you for your services!

Leah F.  |  Overall Experience 
Rating:
5.0

Great staff, Informative and helpful

ROBERT R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kristin C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel C.  |  Overall Experience 
Rating:
5.0

Did not need the storage unit so I cancelled. The staff was very understanding and helpful with me cancelling.

RUSSELL L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

roy b.  |  First Impressions 
Rating:
2.0

Terrible experience

Felicia P.  |  Overall Experience 
Rating:
2.0

We have used this facility twice. We booked indoor climate controlled unit. The first time was seemless and our things were in good shapre when we moved out. The scond time was not a good experience. We showed up in May with 2 car loads of things to store with a reservation that we booked on line. We were told that they would not honor that reservation for climate control as there were no left. We had to catch our plane so had not other choice but to take a larger non climate controlled bay that cost nearly double!! When i spoke to the manager they gave us a slight discount but did not make up for the difference. Also when we picked up our things many of the linens were ruined as they were covered with spiders grasshopers and had a smell that was not removed with washing. Unfortunately we can not risk booking with them again.

Johanna G.  |  Overall Experience 
Rating:
5.0

I was going to write a letter...but this will do. I want to commend you on a business well run. Your storage facility was safe, very clean, reasonably priced and one of the best experiences I've had with a business in a very long time. I also want to commend you on a very friendly staff that helped make the time my daughter ran out of housing at college less stressful for us...thank you and well done!!!!!

Margaret O.  |  Overall Experience 
Rating:
5.0

The only thing was furniture had mold.

ANGELA D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DIAMOND MONIQUE E.  |  First Impressions 
Rating:
5.0

Awesome place with great employees!

MATTHEW M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tony M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jason and Misty K.  |  First Impressions 
Rating:
5.0

Office staff has always been great

David T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiffany B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHARLES Q.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark R.  |  First Impressions 
Rating:
5.0

Real nice a lock is provided with the rental

Christopher D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

THELBERT BUM JR W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Venna T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tricia F.  |  First Impressions 
Rating:
5.0

Great storage unit

Vance R.  |  First Impressions 
Rating:
5.0

Had 4 units for about ten months. Staff was always helpful and courteous. Facilities always clean, even the bathroom. Our belongs were always secure and safe from environmental problems. Definitely use again in future if needed.

David M.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Tabatha S.  |  Overall Experience 
Rating:
5.0

Alli (the owner) is amazing & saw to every need!

Barbara B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kirsten B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LUIS E.  |  Overall Experience 
Rating:
3.0

There was 3 people there when we first arrived but within min. There were one man . He was bombarded with customers I felt really bad for him. It took me well over one hr just to get my storage # from him. Then I took my equipment back a day early and there were no perks or opportunity to get anything back for early return in fact they said I was over mileage by 2 or 3 miles. Its just really not very people friendly.

caroline r.  |  First Impressions 
Rating:
5.0

Great staff

Brian R.  |  Overall Experience 
Rating:
3.0

Unit wasn't sealed properly and some of my furniture was damaged and has mold/ mildew substance on it

YULONDA S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Keisha P.  |  First Impressions 
Rating:
5.0

The young lady I met Miss Ali was very friendly to me and very helpful I appreciate her service

Bernice B.  |  First Impressions 
Rating:
1.0

I am extremely upset with U-Haul storage for one reason and it’s the main reason I even chose it. While I was reserving a U-Haul online i was given the opportunity to also select a storage and get the first month free. That is the ONLY reason I decided to reserve a storage. My confirmation and reservation on my app even said the first month would be free and my first payment isn’t due until next month, but of course after moving for hours and finally getting to Waco I was told my first month would not be free because I’m taking one of the last two available and of course I had already moved everything to the location and had no choice to stay unless I wanted to call and hope for a last minute stowage unit elsewhere. Extremely disappointed.

Madeline O.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Yvette R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alexandra M.  |  Online Move In 
Rating:
5.0

Mr Sharp was extremely polite, and knowledgeable. Our experience there was very Pleasent and efficient.

PAUL V B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

deanna w.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Johanna G.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Earvin M.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Donna N.  |  Online Move In 
Rating:
5.0

It was move with the greatest of ease from Austin TX to Waco Tx and then finally to West Palm Beach Fl. You guys have been great.

Carlton R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charlotte C.  |  Overall Experience 
Rating:
5.0

Staff was professional and helpful. Clean facility and this location has elevators which made the move safer and quicker. I would use this facility if I needed storage.

SARAH H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cooper W.  |  Online Move In 
Rating:
5.0

Great staff! Very cordial and helpful!

Chris D.  |  First Impressions 
Rating:
5.0

Awesome customer service.

veronica e.  |  Overall Experience 
Rating:
5.0

Great service!

Jordan W.  |  Overall Experience 
Rating:
5.0

Very nice and knowledgeable, made me feel secure to use service.

Karla S.  |  First Impressions 
Rating:
4.0

This is the only time I have used storage

Deborah B.  |  Overall Experience 
Rating:
5.0

A little difficult to get around with a 26’ uhaul, but everything else was great!

DANIELA S.  |  First Impressions 
Rating:
5.0

Mr. Sharp went out of his way to make sure I had any help that was needed. He was extremely professional and courteous. He is the employee that everyone would want to working for them. I will do business again with Uhaul in the future just based on my experience with Mr. Sharp.

William E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tracy B.  |  Overall Experience 
Rating:
5.0

The storage facility was always clean and well maintained accessibility was excellent!!!!

Peter F.  |  Overall Experience 
Rating:
3.0

Elissa was nice and awesome! Would of gave a better rating if it wasn’t for the mask tyranny

John B.  |  First Impressions 
Rating: