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Customer Reviews for U-Haul Moving & Storage of Abington
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage of Abington
Awesome service great facility
We have been doing business in the Abington until since sept 2020. I cannot express the experience in just one word. Friendly convenient and reasonably price related to surrounding storage facilities.
I was impressed as to how clean it was.
Will rate more after using
Facility looks new and clean, access was easy.
Loved that there was a donation box there on the property...I have already recommended U-Haul to several people...
Very very friendly and courteous!
Very good
The lady who checked me in was extremely helpful and didn’t try to sell me a bigger unit. She was so so nice and professional.
Best storage place and situation I've ever had. Thanks for running a smooth ship, Joe. Much appreciated.
Move in was great! I want to compliment you on the workers actually in the storage facility itself, they are very helpful and very pleasant!
Everything I needed for a short term storage, at a reasonable price. Thank you
Very clean and appears to be a safe place Front staff people were very friendly
Very helpful staff, manager especially
Joe was extremely helpful funny nice. Place is spotless
My experience during check out when I picked my items up from storage July 14, 2020 was awesome; however, when I checked in back in June 2020 it was horrible. The staff person, Sue, (I think) was rude, unhelpful and disrespectful. The worse customer service I've ever had. That is why I wouldn't recommend this site.
Joe The manager very helpful and Fair . He’s also overall a nice, pleasant man to do business with!
Fantastic service and facility
Great facility
The woman at the counter was horrible. She took forever to even acknowledge that I was there at the counter even though there was no other customers in the store. When she did decide to ring me up she gave me wrong information about the storage unit. First, my access card didn't work, then she sent me to the wrong building, then when I got to the correct building she had given me the wrong storage unit number, then when I went back to her she tried to blame me instead just admitting that she made a mistake when she wrote the unit number. I had to go to the desk 4 times for help just to get into the unit. At that point I felt like she intentionally was misleading me. I will NEVER us this Uhaul again and I've already advised my friends not too. This was horrible
I greatly appreciate that I was always pleasantly and kindly helped by all staff. Leadership models a great attitude and I always felt safe. As an elderly woman, I was assisted with items to my car to save me time, etc. The units I rented were near loading area and had ne stairs. As I need, where elevators are limited. I have told several family and friends that your packing products and boxes are the BEST for many uses besides, obviously, moving or storage. U,haul and its commitment to moving g needs has made my challenging and potentially emotional season of selling and buying and relocating for a late in life big move a MUCH more enjoyable period. With gratitude, I applaud you all!
Everything went great. The staff is very helpful and very good mannered, always right there offering best advice and help.
They were good
The staff was great an extremely helpful!
JD handled my transaction , he was excellent in all regards and very friendly, I think he was the manager but I’m not sure. Thank you Sir !
Clean Facility and staff was very helpful especially JD .
Thank you for your clean and excellent service. Very satisfied.
Wonderful manager and staff, clean and secure facility. What more can you ask for? I would definitely recommend this location to anyone needing storage space.
Storage are a little pricey but its convenient and large enough . Also the drive up to your storage was a plus made it easy for us to unload the truck. Customer service is good as well.
Everyone was helpful.
Very easy operation, nice people
Very clean & customer service was excellent. Would def recommend.
fantastic experience, from the help at the desk to the cleanliness and ease of storage facility to drop off of truck
This is one of the best run and professional storage facilities I have ever worked with. I can not recommend this place enough.
Very accomodating
No complaints, excellent staff. The only reason I switched facilities was the cost of the unit.
The staff at U-Haul in Abington are fantastic. They are very pleasant to deal with and are very helpful. The store and storage area are very clean.
I had an excellent experience storing my rv here. The facility as well as staff were always helpful. I may have gotten rid of my rv but do and will continue renting the trucks from here. Thank you
Friendly and knowledgeable
Jd was amazing. Super helpful answered all my questions
Great service from manager Shady and the woman cleaning out the truck. Front desk service could use improvement. A large, well-lit, clean facility. My stuff feels safe and secure and in good hands.
I needed a storage unit for nearly 2 years, very easy experience. Loading dock area was always available, covered area for rainy days. Thanks to the Abington crew for a job well done.
Easy breezy experience to rent and return a vehicle. Upon returning the van I decided to rent a storage unit and moved in the same day. The gentleman with the beard was very helpful.
JD and Megan are AWESOME!!!!!
Always friendly and an awesome experience with the people from 872!!!
All in all my experience at the facility was great. Everyone was very helpful. It would be great if you could set up a system for first right of refusal as stalls become available for current rente
Very friendly, helpful and knowledgeable... I had called multiple times with “dumb questions” before I arrived and I was still made to feel very comfortable. Great service and would highly recommend.
Yes you have a well setup clean facility. Your staff has always been professional and extremely nice. I cannot recall the young lady that assisted me last evening. She was great !!
The staff there are awesome
I would recommend U-Haul to anyone in transition of moving,and needed to store some things in that process. 👍👍👍
Couldn't ask for better.
JD was super awesome!
Highly recommend!!! Awesome staff!!!
We are very happy with the facility.
Great professional service
Staff was great to work with friendly and helpful, would go back any time
Great Customer Service, very fast, friendly and convenient
J D helped me select a unit answered a lot of questions. He treated me like family. It was very appreciated. My experience was wonderful
Customer service man Jonathan, was very professional, and attentive.
None
The gentleman who helped us was very helpful with setting up the truck and storage unit. Showed us how everything worked. If I need another truck to rent I will definitely return to this location.
Great, friendly and professional service. I m so happy I feel all my belongs are kept safe for a reasonable affordable price.
Great facility.
I had a wonderful experience there, thru moving several different storage units, truck rentals, and working with multiple members of the staff. This is the best Uhaul facility I have worked with.
Excellent communication & helpful friendly service
Should have a military discount.
Great place to go for storage the peaple that work there are pleasant and make things easy to get done
Jonathan was amazing.
I would highly recommend using this Uhaul facility to store your household items. Rental prices seemed much less than other places. Very convenient access to my storage unit.
I could not have asked for a better experience. The young lady (blonde) Got a cart filled it with everything that I needed as I was on crutches. Help me load the car. I even got a storage unit !
Very helpfui
Great service!!!
that was an excellent service and will recommanded U Hall to my friends thanks!!!!
Incredibly friendly, helpful and accommodating staff!!!!!!!
Abington had a problem with the computer system. So when the computer system is down they have no way to enter unit or verify rental. threatened to call police--so I canceled 3 month rental
called for time to gain access to Ubox. When arrived not located or pulled. Arranged to have trailer for ubox next day. Arrived, not on trailer another wait time. Ubox put on backwards, couldn’t ope
rented a ubox, brought on time, picked it up early when i requested it. and in pouring rain, so my experience was great. ty
I rented U-boxes for 3 mo. The delivery & pickup at the end of the paid month.was on time,the boxes were clean & worked well. I am still being charged & cannot get anyone on the phone. Not good!
Staff complained about taking the trailer off the truck
Great staff
Staff complained about disconnecting auto transport trailer . Said customers are supposed to take it off the truck
Place is very secure and clean and Roy and his moving crew were excellent,I highly recommend them
Very disappointed with service, being billed for things, pick up and delivery was wereblate, miscommunication.
I used U boxes. The service was excellent.
I didn’t go to the facility. On the phone the lady carefully discussed Appropriate size, cost and schedlue. I was satisfied with me whole experience.
Drove 40 min with my RV to get a spot which it can’t fit in.
Alarm went off alot
none at this time
Everyone at UHaul Hyannis was very helpful and courteous. A special shout out to Hector of Abington UHaul. Hector went above and beyond with his UBox program. Saved $1000's in moving expenses. 👍😊
Staffs are very helpful and coorparative and facility very clean and secured.
The Abington UHAUL was an unbelievable customer experience. I had delays with moving and they were flexible and every single employee was beyond helpful. I would use again and recommend to everyone.
Great storage facility Would recommend to friends/family. The only downside was no elevator to 2nd fl but since we rented a 1st fl unit we were fine, but if a 1st fl unit wasn’t available elsewhere.
Thought it was a bit pricey but that is the only negative. I recommend Abington uhaul.
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