Customer Reviews for U-Haul Moving & Storage of Absecon

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Absecon

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GAYLA M.
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Sanitization in place, quick, efficient.

FRANK M.
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Customer did not leave a comment.

STEVEN F.
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Customer did not leave a comment.

FRONSCIER H.
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We were in and out in a timely manner, the agent was very nice and helpful.

Anthony D.
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Wonderful

David B.
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Customer did not leave a comment.

CORNELIUS O.
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99 cents/mile is too high!

Linda C.
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There should be a mirror in the truck Us girls need to check our hair and lipstick while traveling

MICHAEL C.
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Customer did not leave a comment.

Michael S.
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DANYELE W.
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michael L.
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TIMOTHY M.
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I've used this location to rent the auto transport on numerous occasions. It has always been a reliable location, they have their act together.

BEVERLY G.
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Marc U.
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Stephan D.
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Albert C.
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An addition to your rental line up (equipment wise) would be vehicular ramps for rider/atv. The brake pedal in the truck was uncomfortable to use, luckily I didn't do much braking because of highway. A more fuel efficient truck/trucks. The "green bars" don't mean anything if you need to drive, only when it's coasting. I was also quoted three different prices in a 12 hour period causing me to reschedule until the discrepancy was resolved. The drop off was interesting because of the callousness of your employee. I presented him with the only form of proof that was given to me regarding the rental. As I layed it on the counter he used his fingers simultaneously to push it back at me & told me "this means nothing to me, this just paper". I had rather he'd taken time from his day to explain to me that you guys do everything online. This wasn't ever explained by the pickup or the drop off location but I'm a fast learner. Unfortunately I was told to show this at the end drop off center as my proof (which wasn't accurate). So either they feel like customers are like cattle or the end location feels that customer service is over rated.

John O.
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Filled up the tank and still got charged $14 extra for fuel??

scott G.
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Rude and argumentative. Said they didn't know where the manager was and didn't know when he would be back. Chaotic. Started a gas war with me over 3 gallons after the person in Florida told me to return it around half a tank because that's what it had in it. So I returned it with half a tank. 3 gallons wouldn't even register on the gauge anyway.They billed my card with out a signature. The manager never returned my call.

DAVID K.
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Great customer service by the manager.

carol J.
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Customer did not leave a comment.

reynald D.
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Excelente customer service

Nantysha J.
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Experience was overall good. Just didn't like that they charged me $20.00 for gas when it was at the same level. Now I have to come back on Monday for a manager to refund me the money.

JAMES N.
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Customer did not leave a comment.

tony M.
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TIMOTHY S.
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MONIQUE W.
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Marc J.
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Nothing, I thought both the rep who helped me rent and the tech who did my return were very professional.

Christina M.
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David R.
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PATRICIA S.
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Customer service was very fair and even extra for when it came to the final bill. I was surprised of the flexibility and fairness.

GREG M.
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All good

HAZEL B.
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Customer did not leave a comment.

CIMONE S.
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John T.
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ALLEN T.
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Everything was ready clean & easy for me when i got there

Jeanie S. | Overall Experience |
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My dealings with the overall facility were fine. Dan D. was great to deal with and always helpful. My only complaint is when I moved my stuff out on 11/6 there were mice droppings/poop on my belongings. I'm sure this may happen from time to time at storage places

FRANCIS B.
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they did not have my truck when I arrived. It cost me time and money to do two trips instead of one trip.

ROBIN R.
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Joseph R.
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ANNETTA M.
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DANIEL P.
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PREPAID RESERVATION FOR OCT 31ST and was notified it had been cancelled because there were no trucks ??????

GARY H.
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Customer did not leave a comment.

PAMELA D.
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chris G.
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Chad W.
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JAMES C.
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Easy

JOHN P.
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Customer did not leave a comment.

MATTHEW K.
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Great customer service, the two ladies behind the counter were very friendly and helpful, I would absolutely use this location again.

edward R.
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the service the manager dan diniglio and staff is excellent. keep up the great service.

Rebecca C.
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The availability of trucks in the area was not good and we had to drive 25 miles out of our way to rent a truck and still pay foe the miles. When there are limited trucks I believe a discount on miles should be offered. Also did not like the extra dolly in the back when we didn't want it as it took up extra space

Raymond B.
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Corey C.
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I marked “No” because the rented trailer broke down about 4 miles from my house. However, the actions taken by U-Haul were amazing.

Loretta B.
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Gina I.
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Marta S.
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The truck was clean, however the rear door was very difficult possibly due to the rollers needing lubricant. It took much force to close the driver side door securely.

WILLIAM W.
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Customer did not leave a comment.

Donald M.
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MOHAMMAD A.
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There were 2 ladies still there a little after 7pm when I came back with truck. The one got in her car out front and left when i tried to talk to her and when the other lady came out she stopped and helped me with the cell phone by getting me to the screen to check my truck in. Her name was Sandy and I would like to thank her again for stopping and helping me when she could of left me because I am not the greatest with cell phones. Definetly will use location again because of her. She was great renting to me and a great help when I returned. Thank you.

JACQUELIN C.
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Can't think of anything else!You're doing great

KAREN B.
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Customer did not leave a comment.

Jane G.
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Sharon R.
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I received excellent and timely service. I was very pleased with the service. I would utilized them again if needed.

GABRIELA M.
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The 2 women that work there both heavy set but the one with short straight hair was rude with poor customer service skills. She said my bill was $190 and I questioned her then she changed it to $150 out of nowhere. She didn't say thank you she had no manners. The 2 women and the skinny guy with beard seemed miserable and unwilling to help and felt like customers were bothering them.

William H.
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Customer did not leave a comment.

Edward B.
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ANDREW J.
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Employees were straight forward and to the point. Place was clean and they were friendly.

Erich H.
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Customer did not leave a comment.

John S.
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terry M.
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Phillip C.
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The Uhaul truck(s) [ I sat in two including the one I rented] are the dirtiest items I've touched in years. Steering wheel was so sticky I could hear my hand detach millimeter by millimeter over the sound of the engines. The cabin smelled so bad I had to Febreze the cab and my mask to avoid dry heaving. There was an old cigarette stuck in the door handle that I had to touch to open the door and the cup holders had some sort of liquid in them. I forbid my son from getting in the Uhaul so only one of us risked contamination. Location may have been clean but the trucks were not.

Robert S.
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Customer did not leave a comment.

VAHE A.
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I don't really know what to suggest because everything was like near perfect and thank you very much for the good service

Nicholas D.
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Customer did not leave a comment.

Jonathan A.
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Sandy was an excellent representative onsite

Heather D.
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The staff here is friendly.

Leo B.
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The agent told me they did not have our one way equipment on site before checking on our reservations and the notes there and freaking us out. She should have investigated a solution before upsetting us and letting us think we didn't have a rental available.

KAREN G.
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Customer did not leave a comment.

Amanzio B.
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Fast and friendly service. Very well prepared for dispatch and returning. Highly recommend.

shawn H.
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Sandra was a delight to talk to. Fast, funny, and efficient. I was in and out and she made everything easier for me at rental. She is a great asset to the uhaul name. Thanks for your service during this time.

Joseph D.
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Customer did not leave a comment.

Greg M.
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Customer did not leave a comment.

Fernando P.
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Good company

JEFFREY R.
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Only location where you can be guaranteed whatever Uhaul product you desire. Plus ALL moving supplies. (Attn painters, they have full rack of custom furniture and TV covers that work so much better than loose covers.)

Joseph C.
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The online/self check-in experience was frustrating and didn't work.

SHAUN B.
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Bit difficult to follow return instructions after hours.

JOSEPH P.
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Customer did not leave a comment.

Judith B.
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I was billed $10.00 extra, it appears taxes and fees were billed twice. The box van had a old and rancid smell just a general unclean feel. Customer service was unsatisfactory, could not explain billing issue and showed no appreciation for returning vehicle over a 1/4 tank. I would not use this site again.

Gary C.
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Customer did not leave a comment.

Danielle K.
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I was charged 3 times the incorrect amount and am still waiting for a refund on 2 charges. This should have been handled 9/1/20.

Gregory M.
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Customer did not leave a comment.

DAVID G.
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Worst experience ever ! Went to look at a truck to rent n stepped in human poop . Had to throw out my sneakers n when I told employee about it she said it prolly was from one of the bums that sleep next to the trucks ..HORRRRRIBLE !!!!!!!

Tony R.
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Had a 7am appointment and my truck was rented out the night before and I was left stuck at the location. Had to have my son in law call and complain to get a truck while I took an Uber home. Will not use Uhaul again

JOSEPH R.
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Customer did not leave a comment.

PATRICK O.
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Customer did not leave a comment.

Margaret K.
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Everyone from the phone service to picking up the truck to bringing it back was excellent!! And the price was the most inexpensive out of all I called about. Thank you !!! All good!!

MICHAEL G.
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Customer did not leave a comment.

Graham S.
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Bryan B.
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Customer did not leave a comment.

DONALD R M.
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I requested the truck and car hauler to be picked up at ANA towing in Somers point where I lived. I received a call the night before and was told to pick it up in Delaware. Delaware? Really? I lived in New Jersey! On my own I had to scramble around to get the 26' truck in Ocean View NJ 12 miles away and drive another + 20 miles to get the car carrier at additional fuel and time cost in the midst of trying to move to Virginia. No way to run a business

Reginal J.
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Customer did not leave a comment.

Julie R. | First Impressions |
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All went well. Young man that helped me get sorted was professional and friendly. That’s what I needed.

April S. | Overall Experience |
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We rented a UHaul truck for a quick moveout from Philly at the very beginning of this pandemic. The truck was great, as well as the staff. We utilized the free month for college students of a small storage unit. It was greatly appreciated. We got the smallest unit that was offered, which was more than we needed. We were in and out within the 1 month, but I cannot express how invaluable this was as we had 2 college kids moving back into our small home. Thank you UHaul!

nakisha f. | Overall Experience |
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Customer did not leave a comment.

Brian H. | First Impressions |
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The woman who completed the move in process was helpful, knowledgeable and quick.

No reviews have been submitted for this location.

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