Customer Reviews for U-Haul Moving & Storage of Alcoa Hwy

4,685 reviews

3699 Alcoa Hwy   Alcoa, TN 37701
(Next To RJ's Courtyard Restuaraunt)

(865) 238-0881

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(865) 238-0881

3699 Alcoa Hwy
Alcoa, TN 37701
(Next To RJ's Courtyard Restuaraunt)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

They were very friendly and efficient.. would highly recommend using them to anyone.. will use again..

Shelly D. 
Rating:
5.0

Customer did not leave a comment.

Bruce B. 
Rating:
5.0

Customer did not leave a comment.

Isaac H. 
Rating:
5.0

While i said above that the equipment clean and well maintained, the prior renter did not sufficiently sweep out the back: bits of bark {mulch?} were left behind. I do not fault the U-Haul staff, but the prior renter: perhaps a stricter adherence to the rules on clean returns could be enforced. The professional staff and a well-maintained ride were greatly appreciated: Thank-You!

james F. 
Rating:
5.0

Customer did not leave a comment.

Ronald J. 
Rating:
5.0

Less than a min to drop off. Easy fast service

Kenneth M. 
Rating:
5.0

Customer did not leave a comment.

Brandon C. 
Rating:
5.0

Nothing, this was an easy transaction. Easy and fast. The owners were great!

William P. 
Rating:
5.0

The truck needed an alignment.

Douglas G. 
Rating:
5.0

Customer did not leave a comment.

Stephen A. 
Rating:
4.0

The truck had a dangerous vibration starting at 60mph and got worse as the speed grew. Not safe at highway speeds.

Devin H. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

William W. 
Rating:
5.0

Awsome services

GARY B. 
Rating:
5.0

Everyone from the folks that checked me in to the staff that hooked up the trailer and unhooked it when I returned were quick, courteous, and friendly. Really couldn't ask for any more. The equipment was also well maintained and towed great. All in all the best U-Haul facility I've been to. Thank you!

mark W. 
Rating:
5.0

Everyone that we came across were incredibly kind and helpful and made sure we had everything we needed, and went above and beyond to make sure we were satisfied with our experience.

Krystina S. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
1.0

Couldn't use a debit card… who doesn't allow debit? Then the guy at the front desk Raymond, told me when I got back to park it and throw the keys in the lock box, which I did. He said nothing about checking the van in. So I locked the van and couldn't get inside of it to properly get miles or gas pictures for the check in process

Bennett B. 
Rating:
3.0

My reservation was messed up at another location so I had to travel 40 minutes to this location to get a trailer 6 hrs after my scheduled time. And they still charged me for extra time.

Alexander B. 
Rating:
5.0

I've used this location multiple times, the people I deal with have been awesome!! This truck was beat up and dirty, cigarette butts in cab, wind shield was so bug dirty I had to go to first gas station and clean it. This is not really a complaint because I realize that this business has gone nuts in my area and the crazy mess of getting trucks in and out I imagine is chaotic. I will still use this site! Tommy Spears

Tommy S. 
Rating:
5.0

Good

Harry B. 
Rating:
5.0

Staff was very helpful and willing to please the customer

James L. 
Rating:
5.0

Customer did not leave a comment.

Richard H. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
5.0

Dealt with 1800 customer service and both were the best customer service I ever had. The second one I had to wait over 40 mins and by that time my drop off was closed, but my customer service went above and beyond to make me happy. I have a lot of confidence with Uhaul because of the service I received !

errol J. 
Rating:
5.0

Customer did not leave a comment.

simon D. 
Rating:
5.0

Very helpful and friendly. Clean and open during business hours.

Eric B. 
Rating:
5.0

Staff was very helpful and friendly

James L. 
Rating:
5.0

Such a smooth, brilliant experience! Having the app made it easy to check out and return. I can't believe how easy it was to drive the van - as soon as I was behind the wheel and in motion, I was immediately at ease. The dude with the awesome red beard was seriously cool and helped us a TON! Thanks again!!

Sara L. 
Rating:
5.0

Customer did not leave a comment.

DAVIDH A. 
Rating:
5.0

Customer did not leave a comment.

KRISTI S. 
Rating:
5.0

Customer did not leave a comment.

stephan N. 
Rating:
5.0

Uhaul screws their customers by cancelling reservations when customers are depending on trucks to move and does nothing to make it right.

RUSSELL B. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY M. 
Rating:
5.0

Customer did not leave a comment.

Kristy R. 
Rating:
5.0

Friendly and accommodating staff got us on the road fast and with detailed safety checks. Return / Check in was real quick too.

David S. 
Rating:
5.0

Customer did not leave a comment.

Joseph D. 
Rating:
5.0

Keep up the good work.

Robert R. 
Rating:
5.0

Customer did not leave a comment.

David P. 
Rating:
5.0

The location should have a very visible sign showing the entrance to use - from both sides of the highway. The entrance is actually beside the location, and when I realized this it was too late to enter. I had to take difficult and dangerous u-turn maneuvers to get back to the right place.

Terrence M. 
Rating:
3.0

Your website is terrible. I booked at the Farragut location but was moved to another without consulting me. I tried to change it and then cancel it without success several times.

Gregory S. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

All the staff were very nice and friendly

Ronald S. 
Rating:
5.0

This location is fantastic! The service was extraordinary and I enjoyed talking with the man that processed the return. I love how they have signs telling you exactly where to park.

Michael F. 
Rating:
5.0

Everyone there from John down are always polite and helpful. It's a well run business with nice people running it....

JOHN H. 
Rating:
5.0

Customer did not leave a comment.

Todd S. 
Rating:
5.0

My experience was great

Patrick B. 
Rating:
3.0

Just be ready to go when the customer gets there if they have previously booked the truck online.

Jon W. 
Rating:
5.0

Customer did not leave a comment.

tabitha B. 
Rating:
5.0

Customer did not leave a comment.

joseph C. 
Rating:
5.0

Customer did not leave a comment.

ROBERT H. 
Rating:
5.0

So easy to pull up, owner came out to me with hand held device to check me in. He personally unhooked the trailer, and then I saw him spraying out the trailer before I left so it's clean for the next customer.

Rebecca M. 
Rating:
5.0

Very professional and friendly will come back again

Maria G. 
Rating:
5.0

Customer did not leave a comment.

Lee C. 
Rating:
5.0

Your personal are very friendly & easy to work with

Gary S. 
Rating:
5.0

I've used this location twice, and both times I've been so impressed with the entire operation. They make everything so convenient and clear for the customer. U-Haul's logistics game is on point.

Michaela D. 
Rating:
4.0

Customer did not leave a comment.

Christian A. 
Rating:
5.0

Customer did not leave a comment.

Regina V. 
Rating:
5.0

There is a U-Haul Center 1 1/2 miles from my home, however the call center sent me 12 miles away to another center. The center close to our home wasn't shown as an available location? I have seen the trailer I rented there before, maybe just not available. Was disappointed that I was required to travel so far to pickup a rental.

simon D. 
Rating:
5.0

Customer did not leave a comment.

Stephen H. 
Rating:
5.0

Checked mileage at drop off and sent me on my way.

Mitchell C. 
Rating:
5.0

Employees were friendly and efficient, even after my nephew accidentally set the alarm off.

MICHELLE W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ryan A. 
Rating:
4.0

Lack of inventory on smaller trucks.

Robert C. 
Rating:
5.0

I would say about the only thing that came to my attention to be improved on is allowing cash transactions instead of only card.

Julie R. 
Rating:
5.0

Customer did not leave a comment.

STEVEN S. 
Rating:
4.0

Customer did not leave a comment.

Ron F. 
Rating:
5.0

Customer did not leave a comment.

James P. 
Rating:
1.0

Customer did not leave a comment.

Kevin N. 
Rating:
5.0

Customer did not leave a comment.

Kevin S. 
Rating:
5.0

Customer did not leave a comment.

john S. 
Rating:
5.0

Benny is the man! Super kind and friendly person and is easy to talk to. Thank you guys for always making this process a breeze.

Nick D. 
Rating:
4.0

Customer did not leave a comment.

Will H. 
Rating:
5.0

Customer did not leave a comment.

William W. 
Rating:
5.0

Friendly pickup and return.

Milton P. 
Rating:
5.0

Customer did not leave a comment.

Kimberly O. 
Rating:
5.0

Customer did not leave a comment.

UMED S. 
Rating:
5.0

The equipment was great and the staff is always awesome when I rent from Alcoa.

Eric S. 
Rating:
5.0

Customer did not leave a comment.

frank B. 
Rating:
5.0

Everything was fine.

brenda N. 
Rating:
5.0

Customer did not leave a comment.

William J. 
Rating:
4.0

The people I delt with were very nice ....

dale M. 
Rating:
5.0

Excellent customer service.

Chris H. 
Rating:
5.0

Customer did not leave a comment.

BRENT L. 
Rating:
5.0

Customer did not leave a comment.

SHAWN H. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

I am so thankful for the helpful front desk, and the cart driver who are both extremely helpful. The place is so clean, organized and takes my worry away about storing stuff. The world is a better place because of this convenience! Thank you so much!!

Fumiko K.  |  First Impressions 
Rating:
5.0

It was an overall positive experience, there was a little confusion in dealing with different agencies (local partner companies) but everyone was always polite and easy to deal with, especially the gal in Tenn. and the local rep. when the box arrived here in San Diego. I will (and have already) recommended the U-Box service to friends! Thanks so much!!!

Andrea H. 
Rating:
1.0

The representative at the desk was not a very customer friendly, there was a dolly that was suppose to be in the truck and wasn't. He said we had to come and get it but he would refund the money so I did. When I went to drop the truck off he was rude and I had to argue with him to get my credit and he was very impolite!

Katherine S. 
Rating:
5.0

Customer did not leave a comment.

Lee D. 
Rating:
5.0

Customer service has always been great. Love the Alcoa Hwy. store. Everyone is very professional and nice. You are doing everything right.

DARLENE T. 
Rating:
5.0

Customer did not leave a comment.

Vicki W. 
Rating:
5.0

Everything was very good

Arthur K. 
Rating:
5.0

Customer did not leave a comment.

william R. 
Rating:
5.0

Great team! Please keep up with the excellent and quality work!

Ricardo N. 
Rating:
4.0

Inside temp controlled storage for couple years. My ground-level unit had good access but glad I didn’t have to move up/down stairs. I thought price was high. Overall area well maintained, but upon move-out, I found many items had been dripped on from above leaving a sticky residue on items, as well as dirt, glitter, and small debris from unit above - nasty. Luckily residue is coming off wood furniture but some paper products ruined.

charles h.  |  Overall Experience 
Rating:
5.0

My experience was nearly flawless. The trailer was in good shape a towed like a dream. Didn't know it was behind me. There was a hiccup with the invoice that was corrected while I was on the phone. My only suggestion is to build a grace period of 1 hour into your computer system to allow for the delay from contract open until departure and return to contract close. My contract was open less than 25 hours and I was initially charged for 2 days. That was corrected but did require a phone call.

Lou S. 
Rating:
5.0

Liked the automated return by staff meeting me at the truck - no hassle or waiting. Well done!

charles H. 
Rating:
5.0

Everything was on point. Friendly customer service. Clean storefront. Smelled good too!

Crystal D. 
Rating:
5.0

Customer did not leave a comment.

Lawrence T. 
Rating:
5.0

They were super nice and I was able to get a truck to bring all of my stuff to the storage unit I bought

Aldrick H. 
Rating:
2.0

Lots of weird unexplained fees that we were never told about. We were quoted 3 different prices, ended up being $70 more than we were told it would be.

Samantha P. 
Rating:
5.0

Some UHaul locations are scary. This one is legit business.

STEVEN R. 
Rating:
5.0

excellent customer service

CHARLES L.  |  Overall Experience 
Rating:
5.0

Great place for camper storage. The employees were friendly and helpful

Thomas M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MEGHAN P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Moya M.  |  Online Move In 
Rating:
5.0

Its very clean and all the guys are very helpful and friendly and the owner is a wonderful and down to earth guy. Would recommend this place to anyone. Have used this place a few times. Thanks everyone for helping me and my family.

Sherry D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CATHERINE M.  |  Overall Experience 
Rating:
5.0

Helpful and friendly staff! If I ever need another storage unit I will be back! But in the meantime, I will continue to rent my uhauls from here!

Savannah C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Phyllis G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

korey g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kristina h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen H.  |  Overall Experience 
Rating:
5.0

Staff super nice and helpful. Access after business hours is great

CRYSTAL P.  |  First Impressions 
Rating:
5.0

We were in the RV storage section and were well pleased with the facility and management. The reason we left was to move to an enclosed barn we built for the motorhome.

James M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen H.  |  First Impressions 
Rating:
1.0

I rented spot for 2-3 days,but I paid for a month, your employee put my credit card to auto pay,and U Haul charge me 3 months, I don't know why,this is robbery.

Farrukh A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dean G.  |  Overall Experience 
Rating:
4.0

Hi, everything was great, except that I don't remember being told about needing to enter my code to get into the building, even when the sliding doors are automatically opening. So, when I moved in, I set off the alarm which was embarrassing and got told off by security.

Rosemarie M.  |  Online Move In 
Rating:
5.0

I had an Excellent experience at U-Haul Storage. John and his staff were always pleasant, professional and attentive to any request or services that I needed. I would not be leaving other than the fact that the company I work for has negotiated a national contract and I had no choice. Thank You for the excellent service over all the years!!

MICHAEL B.  |  Overall Experience 
Rating:
5.0

I had this unit for 5 years. The hours of availability were great and the staff was great. The climate controlled storage was great for my needs in storing a lot of household items after my father had passed away. I highly recommend this facility.

Donald R.  |  Overall Experience 
Rating:
4.0

Minor suggestion. Would be helpful to have a sign at the storage area office to go to the main office. When they joke it's happened before where people wait at the storage location, can't be completely obvious.

CHARLES C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bryson J.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Victoria H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jon S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donna F.  |  Overall Experience 
Rating:
5.0

Everything was better than expected. I have had bad experiences from rental establishments, but the fellas at this location made up for any bad experiences had by me. From the truck rental to the storage locker, I am very pleased.

John B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Glenda T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eric O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eric R.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

RONNIE F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathi M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Phyllis G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Edmond R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jon S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Roderick W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kimberlee N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew B.  |  Online Move In 
Rating:
2.0

When I’ve paid $150-65/month for years and my debit card that I set up for auto pay expires and I’m not aware, and I get charged a $30 overcharge, I’m not happy. After that when I went in to discuss issue that I wasn’t aware here’s my new card I was told overcharge would be refunded, and it wasn’t. Overpriced and arrogance, as if I needed your service. That’s how I was treated. No I won’t recommend you to anyone.

ROBERT P.  |  Overall Experience 
Rating:
1.0

The man at the desk was very rude to me and he took and rented me a storage unit supposed to been 5x10 which had a pool in the middle of it which made it a 3x8 I had to get rid of most of my stuff because I had no place to put it and I will not use this U-Haul storage facility again this man again was very rude and he belittle to me and he took and told me that was the only storage unit they have available and that was enough to put a mop a broom and maybe a few rakes and shovels in maybe a lawn mower but I have used this unit the storage unit a lot of times I have used U-Haul for my moving needs always but I will not use this U-Haul in Alcoa again or their storage facilities again I did not have to be treated that way I felt like his imposition

GLENDA H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JONATHAN M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRITTANY k.  |  Overall Experience 
Rating:
5.0

I had reserved climate controlled units and when I arrived none were available but I was told air is circulated through the building where my units are. One employee was cranky but eventually became more friendly. The rest of the staff was amazing

Kim T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

deloris d.  |  Overall Experience 
Rating:
5.0

They were great

DESDNIE H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steven S.  |  First Impressions 
Rating:
1.0

All moving helps was horrible, product was not ready when I needed it. When I got a storage unit I was assigned 3 different ones initially being assigned units that other people already had.

Mariann G.  |  Online Move In 
Rating:
5.0

Everything was perfect!

Megan R.  |  First Impressions 
Rating:
5.0

Very clean and employees were very nice. I also liked the recycling place to put items that others can take and use.

CONNIE M.  |  Overall Experience 
Rating:
3.0

It was a bit more complicated than I imagined, but the unit was larger than I thought, which was great.

JUSTIN M.  |  First Impressions 
Rating:
5.0

After renting a storage unit for the past four years, we no longer needed it. I typed a short letter to the manager informing him that our unit was cleaned out and I would not longer need it. Your employee looked at the letter and dropped it in the trash, no thank you, no acknowledgement, no nothing, Teach your employees some manners.

Ronald M.  |  Overall Experience 
Rating:
5.0

Awesome place

RICHARD B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANDREW S.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

HARVEY G.  |  Overall Experience 
Rating:
5.0

Great customer service.

Ernesto J.  |  First Impressions 
Rating:
4.0

Excellent facility and well maintained. Only rated 4 Star because the U-Haul computer access system and billing system was often screwed up. Would still recommend U-Haul to others and have.

GARY S.  |  Overall Experience 
Rating:
5.0

Everyone was very helpful and went out of their way to help us.

REBECCA Q.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KENNETH W.  |  First Impressions 
Rating:
5.0

You have the best staff working for you professional always always ready to help if you need anything

timothy r.  |  Overall Experience 
Rating:
5.0

Went above and beyond my expectations. Super friendly helpful and clean and safe. Love this place for storage.

Christine r.  |  Overall Experience 
Rating:
3.0

Storage was great. My flight to VA was cancelled. By the time I returned to VA. I had already missed my reservation time. Uhaul was gracious enough to rent me a 15 ft truck. This truck was too small for me to remove my remaining items. This required a third plane ticket to VA and rental of a third truck. This added about $1200 Tony moving expense.

Kenneth C.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Lilly D.  |  Overall Experience 
Rating:
5.0

The staff is amazing, and the storage area is very clean

Megan C.  |  Overall Experience 
Rating:
2.0

I reserved two large storage units. When I got there they told me they only had one unit available. Why did I reserve it?

Kenneth C.  |  First Impressions 
Rating:
4.0

The only problem I had was getting heavy storage stuff downstairs. Other wise it's a great place.

Elizabeth C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher W.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

JENNA W.  |  First Impressions 
Rating:
5.0

Very accommodating and reasonable

WILLIAM C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Onyx B.  |  First Impressions 
Rating:
5.0

Nice folks

phil b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jackie B.  |  First Impressions 
Rating:
2.0

The staff and facility were top notch. The only issue I had which is what caused the rating to be low was the Setup of the storage facility. I rented one of the biggest units they had in climate control and it was on the top floor. Looking around it seemed like all the large units were upstairs and the small closet units were on the first floor. Seemed completely opposite of what you’d expect which made for a really long and tiring moving experience because of the ten stairs that had to be climbed with every load. That flaw in design is what really makes this storage unit rental questionable, because the staff was extremely friendly and the facility was super clean and well lit. A+++ for the staff and cleanliness, D for the storage unit design and practicality.

Ryan F.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

christina l.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

william r.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Frances B.  |  Overall Experience 
Rating:
5.0

Really helpful and friendly staff

Edmond R.  |  First Impressions 
Rating:
3.0

Bit expensive and they don’t want to work with you even after having the unit for 24+ months.

steven n.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BETTY Y.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

George M.  |  First Impressions 
Rating:
5.0

John was at another facility years ago when I lived near that store. His employees were always friendly knowledgeable and the atmosphere good. Since he left that store wasn’t the same (still ok but not the same atmosphere ). Now I’m close to another location (all corporate stores) and it’s not like his was either. When I put storage in Alcoa I saw he was there. Every employee was friendly and the same atmosphere as 15 years ago. Great job John and team!!

jonathan b.  |  First Impressions 
Rating:
5.0

This location was always very clean and well maintained. The office staff were generally nice. This is a safe place to store your belongings.

Susan W.  |  Overall Experience 
Rating:
5.0

The guy at the front desk (can’t remember his name) was very friendly and accommodating! He only had a small unit available but our things wouldn’t fit from the trailer we had rented so he gave us two! Being from California and moving to TN, I wasn’t sure what to expect from the people but was overwhelmed by the kindness and hospitality. Someone saw us struggling with a recliner and offered to help get it in the upstairs unit…..LOVE southern hospitality….don’t know why I stayed in California as long as I did. I feel at home here and this was my first experience. Thank you UHAUL!!

David D.  |  Overall Experience 
Rating:
5.0

Easy to rent and convenient location friendly staff

Rebecca L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rachel h.  |  First Impressions 
Rating:
4.0

I am rating this so that your emails will go away. The experience was fine but your email barrage is ridiculous.

Jerry G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

sonia h.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Elizabeth S.  |  First Impressions 
Rating:
5.0

I had a very great experience. It was easy to reserve a unit and fill out paperwork when I arrived. The staff was great!

Alice H.  |  First Impressions 
Rating:
5.0

Great experience all around. Rented truck from Leesburg Fl and that was PERFECT! Drove to Alcoa, perfect. Super experience. Easy to load !

HARVEY G.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Robert S.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

PETER K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chelli L.  |  Overall Experience 
Rating:
5.0

Always extremely clean and the staff are wonderful!!!

SUE W.  |  First Impressions 
Rating:
5.0

Your Sunday Staff is Top Notch.

timothy r.  |  First Impressions 
Rating:
5.0

The guy who help me very accommodating and helpful

Malinda L.  |  First Impressions 
Rating:
5.0

Staff always helpful, well-maintained facility. No issues in the 6 years we used storage unit. Great people!

Donna R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kay W.  |  Overall Experience 
Rating:
5.0

Been a customer for a long time and will continue to recommend to others.

william r.  |  First Impressions 
Rating:
5.0

Very secure, very efficient and great inventory

Joe G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dolores B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William C.  |  Overall Experience 
Rating:
5.0

Ya'll should teach customer service skills!!!! Great folks doing a great job and smiling the whole time

Monica B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susan M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

carlton m.  |  First Impressions 
Rating:
5.0

Convenient, clean, cost effective, just why I keep coming back to U-Haul for my moving and storage needs.

Mark S S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Josh L.  |  Overall Experience 
Rating:
5.0

Very nice storage facility. Staff was always helpful and nice. I will use this Uhaul again if the need arises.

DEBORAH D.  |  Overall Experience 
Rating:
5.0

Reliable staff and really great service. Will recommend to my friends.

Daniel C.  |  First Impressions 
Rating:
4.0

The only down side to using this particular facility is they don’t have 24 hour access. Other than that the facility is wonderful as well as the staff

jami a.  |  Overall Experience 
Rating:
5.0

Staff very friendly and professional. Always very well lit buildings. I left my things in my unit for over 1 year and they came out the same way they were put in. No damage done. Would recommend to a friend.

Diane P.  |  Overall Experience 
Rating:
5.0

The staff was very helpful.

WILLIAM C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joseph H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOSEPH H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Douglas D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelly F.  |  Overall Experience 
Rating:
4.0

Lights are motion sensors. I am short. They would go out spooky and made me feel scared when th Er e alone. No light in unit. Only in hallway.

Martha W.  |  Overall Experience 
Rating:
5.0

Raymond was awesome! He took time with us to show us our different options for storage and was very helpful and polite. All the staff was helpful! Even the fellow that showed us the procedures to get into our unit. It was really a great experience! Thank you so much!

Syldia S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bob H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kay W.  |  First Impressions 
Rating:
5.0

Completely satisfied! Excellent facility and kind staff!

Jennifer M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronald D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

steve c.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PAMELA C.  |  Overall Experience 
Rating:
5.0

John went above & beyond to help my family with life's ever changing challenges & time constraints. I would totally recommend Uhaul at Alcoa Tennessee with full assurance of safety & convienent storage needs. Thank you a million times John. Regards, Wendi & Noel

Wendi V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer R.  |  Overall Experience 
Rating:
2.0

Tge truck rental was not a good experience I would like to speak someone at the corporate level about thus.

dana b.  |  Overall Experience 
Rating:
3.0

Would have been nice to get at least part of the money back from where I didn’t use but 2 days in the next month that cost me 57 dollars

Johnathan W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

vladimer i.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Todd R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kristina h.  |  Overall Experience 
Rating:
4.0

My only negative experience with this storage facility is they moved my storage until while it was full of items. I receive an email before hand letting me know what was happening and I did not need to do anything. The next time I went over to the unit, I found things in disarray. A mirror had fallen, bins were tipped over, etc. Nothing was broke, but scratches to some fallen frames were noted, keepsakes in the bind had shifted, wrinkling things. Not happy about that. Other than the one incident, everything else was good. In addition, when asking your questions on this feedback form, I would rather see ratings from say 1-5 instead of yes/no. In some cases I would have rated 3 or 4 letting you know it was not up to par. Instead, I answered yes because I didn't want to say no.

Danny J.  |  Overall Experience 
Rating:
5.0

When I had to put my college things in storage quickly due to the COVID-19 pandemic, I managed to get the last 5x5 interior storage room and I understand why. The storage facility is super clean, the staff is incredibly friendly and helpful, and it had great security procedures and precautions. I definitely felt safe leaving my things behind in another state for 5 months.

brianna b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAN P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott L.  |  Overall Experience 
Rating:
5.0

Great for storing our daughter's college dorm room stuff over the summer!

laurie G.  |  Overall Experience 
Rating:
5.0

I’m a student at UT and come here every time I need to store anything! Everyone has been so nice and very helpful. The facility is nice, clean and easily accessible whenever I would need to get something.

Jenna L.  |  Overall Experience 
Rating:
5.0

John was very friendly

Greg B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alexandria S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

madolyn f.  |  First Impressions 
Rating:
5.0

Our entire experience with U-Haul was great. The staff was very helpful and courteous. The facility was well lit and clean. The only negative we experienced was a unit near ours that smelled like one hundred cat litter boxes. It wasn't the fault of the facility. It was just a customer probably storing some furniture that their cats had peed on. Really gross.

Patricia H.  |  Overall Experience 
Rating:
5.0

Guys were very helpful and friendly.

sheree K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jordan H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carolyn N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carla W.  |  First Impressions 
Rating:
5.0

This location is great. The units are clean and secure. Staff were always helpful and friendly. I recommend them if you live in the Alcoa/Louisville are.

conchita b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sherri L.  |  Overall Experience 
Rating:
5.0

Hoping to use again when we get another camper

Beverly L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gene C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TOM C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Natasha B.  |  Overall Experience 
Rating:
5.0

We really appreciated the quality and service that were available at this storage site. It was wonderful to have my RV in covered storage and have access to electricity to keep the battery charged and when necessary for other uses. This is a really great facility and is well maintained and secure.

PETER L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kimberly B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert C.  |  First Impressions 
Rating:
5.0

Excellent friendly staff and service.

dwayne s.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jeremy H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BETSEY H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nenocshka H.  |  Overall Experience 
Rating:
5.0

Everyone was friendly and helpful.

Kelli R.  |  First Impressions 
Rating:
4.0

Everything was great. Please cancel my storage facility rental. I have removed everything. Thank you!

Fred H.  |  Overall Experience 
Rating:
5.0

I rented a unit for about 17 months at this location. Making payment each month was fast and easy. Getting to my unit anytime I needed to was always available. VERY clean!!!

Casey G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pamela H.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

margaret m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sally L.  |  First Impressions 
Rating:
5.0

I highly recommend this storage facility people are very nice and everything looks very clean

Marie Z.  |  Overall Experience 
Rating:
5.0

Very nice experience! Thank you!

suzanne h.  |  Overall Experience 
Rating:
5.0

Great service, convenient location. Thank you.

William C.  |  Overall Experience 
Rating:
5.0

The entire staff was professional in every regard

Mark W.  |  Overall Experience 
Rating:
5.0

I am very thankful and pleased for my time at the Alcoa u-haul! They always answered questions and the facilities were always clean!

allyson h.  |  Overall Experience 
Rating:
4.0

Before hand I called and made a reservation. When I arrived there was no record. Other than that experience was great.

Stephen H.  |  Overall Experience 
Rating:
5.0

Excellent self reservation & check-in process, clean facility, appreciate the supplied carts for transferring items to unit, overall extremely happy so far!

Jonathan D.  |  Online Move In 
Rating:
5.0

Facility has very efficient and helpful staff and is well maintained.

RONDA P.  |  Overall Experience 
Rating:
5.0

Had a wonderful experience and heated as well

James P.  |  First Impressions 
Rating:
4.0

Helped planning for moving from our POD

katherine f.  |  First Impressions 
Rating:
5.0

Wonderful facility and very friendly staff.

John H.  |  Overall Experience 
Rating:
5.0

The U-Haul on Alcoa Hwy is top notch. They take renting trucks, storage units and shipping supplies to the highest level. The pride of the employee is apparent in every detail.

tammy h.  |  Overall Experience 
Rating:
5.0

U-Haul is doing excellent job accommodating all of my needs. The employees are highly professional and nice. I am very thankful for their help.

Zoya G.  |  First Impressions 
Rating:
5.0

The staff was friendly and my unit was perfect!

monica l.  |  Overall Experience 
Rating:
5.0

The 3 gentleman that were there were awesome!! Best service I’ve had from anywhere in a long time!

bernice s.  |  First Impressions 
Rating:
5.0

Very helpful and friendly employees.

Jeff P.  |  First Impressions 
Rating:
2.0

they changed the power availability but did not notify anyone which caused expensive battery issues and loss of food in the fridge this was a few years ago Office staff are rude and unwilling to help

TRACIE D.  |  Overall Experience 
Rating:
5.0

Professional service.

Frank E.  |  First Impressions 
Rating:
5.0

Friendly, knowledgeable, professional.

Roger M.  |  First Impressions 
Rating:
5.0

Best place in maryville to have a storage unit. The staff was also very nice all the time.

Elizabeth C.  |  Overall Experience 
Rating:
5.0

There are no words to describe how great our experience has been. We are blown away by the kindness and most of all service that we have received from U-haul Moving and Storage of Alcoa Hwy Thank You!

Neil S.  |  First Impressions 
Rating:
5.0

Very friendly and helpful staff, facility was clean and well maintained.

leigh j.  |  Overall Experience 
Rating:
5.0

Very satisfied

henry y.  |  Overall Experience 
Rating:
5.0

The service was excellent and the people there where gteat starting from the front desk to the ladies that i had contact with. Thank you guys

Janice M.  |  First Impressions 
Rating:
5.0

great facility

JOE J.  |  Overall Experience 
Rating:
5.0

Good value. Hard to get out on Alcoa Hwy. Entrance is deceiving, need to turn in on service road before you actually reach facility.

Jeff C.  |  Overall Experience 
Rating:
5.0

Great customer experience... all details were explained and process was easy to move into my storage unit

Robert T.  |  First Impressions 
Rating:
1.0

Unit 2037 leaked. Several boxes wet and had to be replaced. Manager did give me boxes. Was given a paper to contact you about damages. Was also told no insurance purchased nothing will be done.

Jeanetta M.  |  Overall Experience 
Rating:
3.0

It was an expensive decision.

Pamela H.  |  Overall Experience 
Rating:
5.0

Everyone was very nice and helpful.

KELLY T.  |  Overall Experience 
Rating:
5.0

This is the best Uhaul location I have ever used. Great owner and management.

Wesley O.  |  Overall Experience 
Rating:
5.0

No only excellent but very reasonably priced

RICKY B.  |  Overall Experience 
Rating:
5.0

The staff at both locations were tremendously helpful!

traci j.  |  Overall Experience 
Rating:
5.0

Cannot say enough about how easy these guys were to work with. My unit was set up and I was moving in...under 10 min. Same moving out. Super easy.

dennis s.  |  Overall Experience 
Rating:
4.0

An awesome experience!

paul h.  |  Overall Experience 
Rating:
5.0

Good storage facility. Always clean, never saw any evidence of bugs or rodents. Because of the open top some items did collect dust but we should have put sheets or plastic over them.

DANNY A.  |  Overall Experience 
Rating:
5.0

Great customer service and knowledgeable staff!

janet t.  |  First Impressions 
Rating:
5.0

Great facility

joseph v.  |  First Impressions 
Rating:
5.0

I've recommended service to others. No real criticisms. Staff friendly and helpful.

deb c.  |  Overall Experience 
Rating:
5.0

They worked with me thru it all, very like able people and Friendly . Thanks for your help.

debbie b.  |  Overall Experience 
Rating:
4.0

renting was easy and I was pleased with all services.

Ann C.  |  Overall Experience 
Rating:
5.0

They were timely and very professional.

regina k.  |  Overall Experience 
Rating:
5.0

Great experience. Staff very friendly and kept me informed of status of U-Haul boxes from the moment they arrived in TN, to the moment they were ready to go back to the facility.

michelle l.  |  Overall Experience 
Rating:
5.0

I was an RV Storage customer for several years and I was always treated with professional respect. I can very willingly recommend this facility to friends, family and other acquaintances.

BILL R.  |  Overall Experience 
Rating:
5.0

Quick service, got it right the first time.

randall p.  |  First Impressions 
Rating:
5.0

Aaryn was amazing - she was helpful, knowledgeable and communicated throughout the whole drop off / pick up process!

jenipher b.  |  Overall Experience 
Rating:
5.0

Great Service!

Rachel R.  |  Overall Experience 
Rating:
5.0

The staff was excellent

DAVID H.  |  Overall Experience 
Rating:
5.0

Pleased with the service. Ms. Eunice was very helpful, friendly and professional. When needed I will use this service again.l

JUDITH S.  |  Overall Experience 
Rating:
5.0

The friendly staff made the process very easy

Christa G.  |  Overall Experience 
Rating:
5.0

Very friendly and helpful

Jonathan S.  |  First Impressions 
Rating:
5.0

Very nice place

sandy j.  |  Overall Experience 
Rating:
5.0

Great communication. On time. Fair price.

ABEL R.  |  Overall Experience 
Rating:
1.0

the unit leaked. Our household goods were ruined with no responsibility from the place we trusted. If we could give zero stars we would. Trust me- go somewhere else!!!

Susan C.  |  Overall Experience 
Rating:
5.0

Very Fast And Made Sure I Got The Right Unit For My Needs.

Austin L.  |  First Impressions 
Rating:
5.0

I continue to use this facility and couldn’t be more pleased.

MARK M.  |  Overall Experience 
Rating:
5.0

Nothing else to say, was happy to have had U-Haul

bernadette f.  |  Overall Experience 
Rating:
5.0

Thank you!

shirlee r.  |  Overall Experience 
Rating:
5.0

John was fantastic, he was helpful, professional and courteous.

sidney m.  |  Overall Experience 
Rating:
5.0

Worked great for me during our move to the area.

Glen C.  |  Overall Experience 
Rating:
5.0

Great experience.

barbara s.  |  Overall Experience 
Rating:
5.0

Fantastic service!

Sharon H.  |  Overall Experience 
Rating:
5.0

Very kind and courteous.

Deborah w.  |  First Impressions 
Rating:
5.0

The GM John has always been incredibly helpful and professional over the three years I was a customer. Top notch.

TED P.  |  Overall Experience 
Rating:
4.0

Fair price and adequate space.

Pamela H.  |  First Impressions 
Rating:
5.0

Staff always very helpful. Storage facility always clean and convenient to get too. Rental vehicles always clean and easy to manage. Thank you!

vicki g.  |  Overall Experience 
Rating:
5.0

Very good facility. Will use them again if needed.

Michael B.  |  Overall Experience 
Rating:
5.0

The storage box is wonderful.

lisa h.  |  Overall Experience 
Rating:
5.0

I had our U-pod delivered, so I didn't see any facilities, but the deliveries and pick ups went very well. The drivers were both fabulous! Office manager at starting point, not so much.

Denyse V.  |  Overall Experience 
Rating:
5.0

Great prompt and friendly service. This is probably the best experience I have had with any moving truck company. I will be back again if I ever need their services.

Matt B.  |  Overall Experience 
Rating:
5.0

I did not visit the facility, but the staff and equipment were how I rated. You staff Eunice and Aaryn were very professional, prompt and efficient. Thank you!

Rebecca G.  |  Overall Experience 
Rating:
5.0

Very nice and quick. I highly recommend them. The prices aren't bad at all either.

Ashley G.  |  Overall Experience 
Rating:
5.0

All the folks were great

DAVID AND SUSAN R.  |  Overall Experience 
Rating:
5.0

Great place to deal with! The free month with the truck rental is a great option!

Cheryl W.  |  Overall Experience 
Rating:
5.0

Although I did not visit the storage facility; our belongings arrived clean and in excellent condition! Thank-you Eunice for coordinating the move of our U-Boxes from Hendersonville to Alcoa!

Marty K.  |  Overall Experience 
Rating:
5.0

The service was great from pickup to drop off. Eunice was awesome being able to deliver and pickup my box within 3hrs. I would highly consider this service agian.

Eric T.  |  Overall Experience 
Rating:
5.0

I did not go to the facility. U-box was delivered to my home. Staff was very good at keeping me informed of status of the delivery and pick up.

LINDA J.  |  Overall Experience 
Rating:
3.0

Moved here from DC area. Check in with Rich and Joe was great. Then, no 24/7 access (paid for it). The manager consistently pointed towards me (the paying guest) as the reason why it wasn't working.

Tyrik S.  |  Overall Experience 
Rating:
5.0

I did not visit the facility but the two women who delivered and retrieved the containers were great. Thanks so much for the service. Mary Childress

mary c.  |  Overall Experience 
Rating:
5.0

I was very satisfied and would recommend.

donna a.  |  Overall Experience 
Rating:
5.0

They did a great job of delivering and picking up u boxes

Mary S.  |  Overall Experience 
Rating:
1.0

The driver hired by this U-Haul was over 4 hours later than scheduled. Her excuse was that “time got away from her”. I called the manager and he told me he’d look into it but never called me back.

angela p.  |  Overall Experience 
Rating:
4.0

I only gave a NO on maintainence because of the leaks in the roof (RV storage) that caused constant streaks on my motorhome. Other than that it was great. I wouldnt want to keep it any other place.

JAMES B.  |  Overall Experience 
Rating:
5.0

I did not go by the storage facility, however, when my belongings were delivered, there was absolutely no evidence of damage or infestation from animals/bugs/ etc. Would absolutely reccomend!

Gaye C.  |  Overall Experience 
Rating:
5.0

Rental van was clean and well maintained. Storage unit clean and ready for my use. Boxes and tape excellent. Staff informative. Helpful. And kind.

Martha W.  |  Reservation 
Rating:
5.0

Eunice our delivery driver was great.

PAUL I.  |  Overall Experience 
Rating:
4.0

The staff was extremely helpful and courteous.

NICK R.  |  Overall Experience 
Rating:
5.0

Eunice is awesome, friendly, helpful, and accommodating with my U-Box delivery needs.

Alan P.  |  Overall Experience 
Rating:
5.0

Go out of my way to use this u-haul location when needed. Staff is great, all of them. Even when there is a glitch they always go above and beyond to make it right. Superb customer service.

PATRICIA R.  |  Overall Experience 
Rating:
5.0

The staff was very friendly and helpful, will definitely use this location again.

KELLY N.  |  Overall Experience 
Rating:
5.0

Everybody that I spoke with was friendly and helpful

Robert C.  |  Overall Experience 
Rating:
5.0

Number 1 in rentals and storage.

RUDY V.  |  Overall Experience 
Rating:
5.0

Staff very helpful

Angela M.  |  Overall Experience 
Rating:
5.0

Eunice was excellent. She would stay in constant contact to ensure best Customer Service. She arrived on time even when I was a late. She made the experience easy.

tonya j.  |  Overall Experience 
Rating:
5.0

Perfect delivery time, very flexible and helpful. Overall great customer service. Would definitely recommend and use again!

BRYAN R.  |  Overall Experience 
Rating:
5.0

Eunice was nice!

jiyoon l.  |  Overall Experience 
Rating:
3.0

I think $150/mo. for a storage unit is too high. For that price it should've been air conditioned (especially in 90 degree weather) and not just heated for the winter months.

William H.  |  Overall Experience 
Rating:
5.0

Good service

EMORY F.  |  Reservation 
Rating:
5.0

Thank you all.

roxanne l.  |  Overall Experience 
Rating:
3.0

My mom paid for it over the phone so when I get there they made me pay for it plus buy a lock. I'm a college student with very little money!

dillion C.  |  Reservation 
Rating:
5.0

Really enjoyed the staff friendly and informative

BECKY P.  |  Overall Experience 
Rating:
5.0

Just outstanding I'll be back and I'll tell my friends. Thank you for your service to the community in the time of need. God bless you all.

CHARLES H.  |  Overall Experience 
Rating:
4.0

As always everything was great

GENE B.  |  Overall Experience 
Rating:
1.0

Horrible.

jesse l.  |  Overall Experience 
Rating:
5.0

Very helpful staff

scott j.  |  Overall Experience 
Rating:
5.0

Thank you

GARY R.  |  Overall Experience 
Rating:
3.0

Checked out of our storage June 23 and was paid up until July 6 and asked if we could get any compensation and was told no. Not happy with that.

Amy W.  |  Overall Experience 
Rating:
4.0

Not a fan of regular price hikes. But everything else was great.

CODY M.  |  Overall Experience 
Rating:
5.0

Great Staff and very helpful

Ronald W.  |  Overall Experience 
Rating:
1.0

I've always used U haul. I WON'T ever again! there was a bed set that was left (freebie section) and it had been bugs... VISIBLE!! I told manager and he said it would be removed... Its been weeks stil

melissa k.  |  Overall Experience 
Rating:
5.0

I did not go to storage facility. Containers were stored there till they were delivered.

Bonnie H.  |  Overall Experience 
Rating:
5.0

Our experience with this facility and the staff were first rate. The facility was well maintained and the staff was always helpful and courteous. We would highly recommend this facility.

robert m.  |  Overall Experience 
Rating:
5.0

Very knowledgeable and pleasant staff!

lee r.  |  Overall Experience 
Rating:
5.0

I loved this method of relocating and I think UHaul by far was more personable and actually cared about the customer than any other company that I talked to

Raquel M.  |  Overall Experience 
Rating:
5.0

I enjoyed working with John and the u-haul crew. They were excellent. Sincerely, Bill Landry

Bill L.  |  Overall Experience 
Rating:
3.0

My car was driven onto the tow ramp by a U-Haul employee when I got to my destination my car under neath fender was stuck on your device and ripped the underneath of my car.

jalen p.  |  Overall Experience 
Rating:
5.0

I've used this particular location several times. It's always been a pleasant experience.

CYNTHIA W.  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Back
To Top