Customer Reviews for U-Haul Moving & Storage of Alcoa Hwy

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Alcoa Hwy

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Jeffrey C.
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Customer did not leave a comment.

Glen M.
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Customer did not leave a comment.

ROBERT V.
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Had a leak in the Mom's Attic and I brought it to their attention and showed them where it was leaking. The leak damaged a few boxes and my team had to repack some boxes. I asked if UHaul compensated for the damages from the leak and they directed me to 1800-go-uhaul. Once the dust settles, I will make time to out in a small claim. Still very happy with UHaul since this was my 20th truck.

David B.
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The Alcoa location was PERFECT! Several staff helping folks, I was checked in while I was sweeping out the rental, which, they had carts of cleaning stuff available for use. In and out in no time, awesome!

LISA M.
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I rented a 15 foot van for my in town move. The ONLY negative I experienced was the accelerator/ brake pedals were only a couple of inches apart. EXTREMELY DANGEROUS/DIFFICULT to maneuver. This issue was disastrous for me!

Pedro E.
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Customer did not leave a comment.

MICHAEL G.
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The pick up location was far away from where I needed to pick up the car dolly. The people here were nice and professional

WILLIAM W.
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Customer did not leave a comment.

BRUCE P.
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Originally we were supposed to pick up at 411 storage in Maryville. The person working there is extremely rude ... mouthy and generally a terrible person. I refuse to spend my money at a place that is not costomer friendly. I called the Alcoa location and picked up there..

Kevin H.
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The guys that helped us was very friendly and helpful

MICHELLE P.
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Customer did not leave a comment.

ROBERT H.
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Customer did not leave a comment.

Rodney S.
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Everyone was very friendly and helpful throughout the rental process.

DAVID H.
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Customer did not leave a comment.

PETER R.
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Have customer service person go out and look over the rental vehicle with the renter to look for any damage that is already on the vehicle. There were 2 rock chips in the windshield of my rental that were not noted by uhaul, so I had to spend more time going in and then taking pictures to let them know before I left, so I would not be responsible.

TERESA S.
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Customer did not leave a comment.

David L.
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The Alcoa Location is one of the best I've ever been at. Lots of equipment and options. Very helpful and friendly staff.

TYRONNE J.
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Customer did not leave a comment.

Eleanor H.
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Worst experience I've ever had!! At first, I had a mo free when I signed up. That month wasn't applied, I had to call and they FINALLY applied It. I couldn't get ahold of the “correct” uhaul location for about an hour every time I tried calling. Apparently no on answered the phone so it kept going to the “main location” and they couldn't help me (this happened in BOTH locations my box was). The price for my box to be moved from SD to TN was about the same price as moving from TN to NY (half the distance but the same price!!) Then there was an added $170 charge to move my box from their location in Utica to me (and the truck had to pass my house to get to Utica!) the surprise fees made me very angry esp since everything was damn expensive to begin with. THEN my box gets picked up on Friday and on Monday I get CHARGED FOR THE BOX I don't HAVE!!! I called and the girl said she'd “take care of it and reimburse me” but that shouldn't have happened to begin with!! The entire expensive with his box has been a nightmare. I will NEVER rent from uhaul again!!!

DENNIS B.
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Customer did not leave a comment.

Mark W.
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Customer did not leave a comment.

Danny M.
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Great facility, very efficient equipment check-in/drop off. GREAT.

Robert J.
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Customer did not leave a comment.

james R.
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Customer did not leave a comment.

KEITH D.
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Customer did not leave a comment.

William W.
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Customer did not leave a comment.

Donald B.
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Excellent service over the phone and in person. Truck was in great shape. Someone I know rented one on Clinton Highway and he had to tape the mirror up on the side so he could see behind him and when he told them about it, they replied oh yeah that was supposed to be fixed. I would definitely recommend the Alcoa Highway U-Haul.

Andrew S.
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Customer did not leave a comment.

RAYMOND P.
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Nothing at this location. Your dealer location at 411 storage is absolutely trash though. Wasted almost an hour and half of my time. Tried to give me a mud filled truck then caused 87 bucks to be tied up after the cancellation Nothing but bullshit excuses and tried to make me pay for insurance. The Alcoa location saved the day.

JIMMY H.
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The truck I got only had 8482 miles on it when I picked it up so you would think great no problems !!! WRONG! I put our 1926 copy written books carefully packed in very thick cardboard boxes in the attic storage area for safe keeping ! Wrong again !!! After driving only 217 miles through light rain our old family books were sitting in water where the attic section of this new truck had leaked . At the onset I even bought insurance to cover my contents but to no avail . All that I have been told at this point from U Hauls rep via my phone call to the 866-559-1657 ( Tessa ) was she would make a note that the truck leaked .

KIMBERLY F.
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Customer did not leave a comment.

KELLY F.
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Customer did not leave a comment.

ROBERT H.
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Great staff. Thanks

Terence P.
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Customer did not leave a comment.

ALAN O.
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Customer did not leave a comment.

ROBERT V.
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Customer did not leave a comment.

MARK P.
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Great service, see other surveys

MARK P.
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Not a thing

BRENDA F.
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Customer did not leave a comment.

CHRISTIAN G.
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Customer did not leave a comment.

Eric F.
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The weekend staff was great, helped me out with a concern, in and out under 30 minutes, thank you U-Haul.

dana b. | Overall Experience |
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Tge truck rental was not a good experience I would like to speak someone at the corporate level about thus.

DARREN L.
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Customer did not leave a comment.

Becky B.
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Both drivers were excellent, friendly, communicated well so I knew when to expect them and very friendly. Great job!

Keri L.
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They were outstanding getting my boxes to me and also picking them up upon request. Highly recommend this service.

BRYAN W.
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Great job in all aspects of service!

JODI R.
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Customer did not leave a comment.

ROBERT P.
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Customer did not leave a comment.

TIMOTHY W.
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Customer did not leave a comment.

DAVID T.
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Customer did not leave a comment.

GEORGE R.
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2 bald tires and 2 tire changes later ... delayed 24 hours, you guys should be ashamed of your service!!!

Johnathan W. | Overall Experience |
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Would have been nice to get at least part of the money back from where I didn’t use but 2 days in the next month that cost me 57 dollars

Ronald M.
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Have rented trailers and stored a U-Box from this location several times within the past year. Excellent service in every way on each occasion. Trailers and U-Boxes lack anchor points (maybe U-Box plywood walls not strong enough).

Phill P.
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Customer did not leave a comment.

JEFFERY C.
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Ensure the service receiving the rental is able to accept the turn in.

Ernest W.
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Customer did not leave a comment.

ANDREW K.
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We had a tire blow out on us. Dry rot. Have your local stores assist in issues. We had poor cell reception and even worse Data. Made it very difficult.

Robert H.
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Customer did not leave a comment.

vladimer i. | Overall Experience |
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Customer did not leave a comment.

marlon S.
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Customer did not leave a comment.

jeanie W.
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Customer did not leave a comment.

JIMMY W.
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Customer did not leave a comment.

Jeanie W.
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Customer did not leave a comment.

John B.
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Service was quick and easy, The van I rented was new with low mileage and performed well.

Gary J.
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Customer did not leave a comment.

KENNETH H.
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Customer did not leave a comment.

KELLY F.
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Customer did not leave a comment.

David A.
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One of my uboxes arrived turned upside down! Needless to say my property was destroyed. I am bow in the painstaking process of documenting each and every item damaged. I pray that my claim is acted on promptly and reimbursed fully for my items. I hope i do not have to obtain legal counsel to get reimbursed for pyre negligence. Uhaul advertised a "Gentle ride" . I received no such service!

Deborah F.
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Some of my items got wet and one of the items was my mattress, its a 2,000 set, the pads helped, but wish they had a plastic or rubber backing.

Deanne V.
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I only had the vechile 20 minutes and I had a family femergency and had to take it back and you still charged me all your fee. Your mileage fee is way to high I can rent a truck enterprises with unlimited mileage alot better of a deal. If I need to rent a truck again I will not be going to uhaul.

RICHARD G.
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Customer did not leave a comment.

Mark S.
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24/7 self check-in didn't work. Very helpful employee checked me in the next morning.

Joseph W.
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The male at the front desk working as a fill in manager was an asshole yankee. For example he said “I have you scheduled to bring the trailer back at 2p.m.?” I stated that more than likely. Then he said “want me to put it out until 4 p.m.?” I asked if it was going to be an additional charge then he replies with “you are missing the point, if someone has a reservation to pick the trailer up at 4 then it needs to be here, it's not about money!” Would not expect his uneducated self to understand southern hospitality.

Todd R. | First Impressions |
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Customer did not leave a comment.

DAVID L.
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Both pickup and drop off locations were clean, had lots of supplies and friendly staff, unlike other times in my past rental history. The truck drove smooth (no “square” tires) and didn't smell like smoke, unlike other times in my past rental history.

Terence S.
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Customer did not leave a comment.

ROBERT H.
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Great selection. Nice people. Very clean and modern. One thing; the vehicle I rented only had a quarter tank of gas and I was told to return with at least that much. I had to put gas in at start of my trip, and not knowing how big the tank, or how much I would use, I put about 20 gallons in. I wound up returning it with a half tank. I don't think I get credit for more fuel on return, but a full tank at start of rental would preclude this cost/inconvenience.

kristina h. | Overall Experience |
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Customer did not leave a comment.

Kristine H.
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Customer did not leave a comment.

Shane R.
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Customer did not leave a comment.

james H.
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Customer did not leave a comment.

Kelly H.
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Manage your own inventory, and don't leave that responsibility to your customers.

David S.
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Customer did not leave a comment.

Joshua A.
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Customer did not leave a comment.

GARY R.
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Customer did not leave a comment.

Barry E.
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Customer did not leave a comment.

scott J.
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Customer did not leave a comment.

ROBERT S.
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I rented a cargo van from the location, with the anticipation of having the full operation of the vehicle. Knowing it was a 2020 Van - I had high expectations of having no problems. The side door would not open for me to load items in - unless you went inside the truck from the back and opened the door. I currently have a bad knee that caused a lot of issues with this - and especially unloading and crawling over the equipment to open the door. When I called the location about this issue, they advised that it was a known issue and that 6 prior customers have brought this to their attention, but they continue to rent it vs fix it. I expected some form of compensation for this inconvenience, but known was offered.

KATHRYN B.
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Customer did not leave a comment.

BARBARA B.
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Customer did not leave a comment.

Timothy L.
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Customer did not leave a comment.

MARK M.
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I think using a smart phone to inspect the equipment before you leave is great, but only if it works. I spent 40 minutes trying to get my phone to take & upload pictures of damage. If someone came out with me to document the damage, it would have taken 5 minutes. Also, based on my miles and the amount of gas to refuel, the 15' van I rented got less than 10 miles to the gallon! The location can be tough to get into & out of depending on which direction you are going on Alcoa Highway but I do want to say that the staff was very friendly and helpful. Thank you!

Jennifer M.
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Customer did not leave a comment.

Joanne Q.
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Access to upper management to resolve issues. I was not able to drop off the Uhaul truck at the above location so I cannot rate it.

RICHARD H.
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Customer did not leave a comment.

Danny J. | Overall Experience |
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My only negative experience with this storage facility is they moved my storage until while it was full of items. I receive an email before hand letting me know what was happening and I did not need to do anything. The next time I went over to the unit, I found things in disarray. A mirror had fallen, bins were tipped over, etc. Nothing was broke, but scratches to some fallen frames were noted, keepsakes in the bind had shifted, wrinkling things. Not happy about that. Other than the one incident, everything else was good. In addition, when asking your questions on this feedback form, I would rather see ratings from say 1-5 instead of yes/no. In some cases I would have rated 3 or 4 letting you know it was not up to par. Instead, I answered yes because I didn't want to say no.

JESSICA A.
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Customer did not leave a comment.

Sandra H.
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Customer did not leave a comment.

Charles P.
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Customer did not leave a comment.

Kimberly J.
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Customer did not leave a comment.

DARRYL W.
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The in store computer system crashed during my visit and it took forever (20 min) for the attendant to decide to do a paper rental form. The 15 ft. truck's gas hand did not work so I ended up filling the tank till it overflowed costing me more than it should have. I was quoted .79 cents per mile but was charged .99 cents. Total sham. Would not use or recommend this site to any one else. Will be posting my experience on all my social media to discourage anyone from using this sites services.

brianna b. | Overall Experience |
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When I had to put my college things in storage quickly due to the COVID-19 pandemic, I managed to get the last 5x5 interior storage room and I understand why. The storage facility is super clean, the staff is incredibly friendly and helpful, and it had great security procedures and precautions. I definitely felt safe leaving my things behind in another state for 5 months.

RICHARD H.
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Customer did not leave a comment.

PHILLIP W.
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Customer did not leave a comment.

Thomas B.
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Staff was excellent !!! Website was easy and pre-check in saved a lot of time !!

AMY M.
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While returning my truck and car dolly, I pulled up to the return and bent down to unhook the car off the car dolly. I cut my hand pretty bad. I'd love to upload pics. The return area was covered in broken glass. An employee came out. I showed them and suggested they sweep it so nobody else got hurt. He only chuckled and said oh it's pretty bad out here. I continued to unhook my car and return all equipment. He never cleaned up the glass, offered me a bandage, or made an apology.

Darrel M.
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Customer did not leave a comment.

DAN P. | Overall Experience |
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Customer did not leave a comment.

Scott L. | Overall Experience |
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Customer did not leave a comment.

laurie G. | Overall Experience |
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Great for storing our daughter's college dorm room stuff over the summer!

Jenna L. | Overall Experience |
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I’m a student at UT and come here every time I need to store anything! Everyone has been so nice and very helpful. The facility is nice, clean and easily accessible whenever I would need to get something.

Greg B. | Overall Experience |
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John was very friendly

Alexandria S. | Overall Experience |
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Customer did not leave a comment.

madolyn f. | First Impressions |
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Customer did not leave a comment.

Patricia H. | Overall Experience |
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Our entire experience with U-Haul was great. The staff was very helpful and courteous. The facility was well lit and clean. The only negative we experienced was a unit near ours that smelled like one hundred cat litter boxes. It wasn't the fault of the facility. It was just a customer probably storing some furniture that their cats had peed on. Really gross.

sheree K. | Overall Experience |
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Guys were very helpful and friendly.

Jordan H. | Overall Experience |
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Customer did not leave a comment.

Carolyn N. | Overall Experience |
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Customer did not leave a comment.

Carla W. | First Impressions |
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Customer did not leave a comment.

conchita b. | Overall Experience |
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This location is great. The units are clean and secure. Staff were always helpful and friendly. I recommend them if you live in the Alcoa/Louisville are.

Sherri L. | Overall Experience |
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Customer did not leave a comment.

Beverly L. | Overall Experience |
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Hoping to use again when we get another camper

Gene C. | Overall Experience |
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Customer did not leave a comment.

TOM C. | Overall Experience |
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Customer did not leave a comment.

Natasha B. | Overall Experience |
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Customer did not leave a comment.

PETER L. | Overall Experience |
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We really appreciated the quality and service that were available at this storage site. It was wonderful to have my RV in covered storage and have access to electricity to keep the battery charged and when necessary for other uses. This is a really great facility and is well maintained and secure.

Kimberly B. | Overall Experience |
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Customer did not leave a comment.

Robert C. | First Impressions |
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Customer did not leave a comment.

dwayne s. | Overall Experience |
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Excellent friendly staff and service.

Jeremy H. | Overall Experience |
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Customer did not leave a comment.

Michael C. | Overall Experience |
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Customer did not leave a comment.

BETSEY H. | Overall Experience |
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Customer did not leave a comment.

Nenocshka H. | Overall Experience |
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Customer did not leave a comment.

Kelli R. | First Impressions |
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Everyone was friendly and helpful.

Fred H. | Overall Experience |
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Everything was great. Please cancel my storage facility rental. I have removed everything. Thank you!

Casey G. | Overall Experience |
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I rented a unit for about 17 months at this location. Making payment each month was fast and easy. Getting to my unit anytime I needed to was always available. VERY clean!!!

Pamela H. | Online Move In |
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Customer did not leave a comment.

margaret m. | Overall Experience |
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Customer did not leave a comment.

Sally L. | First Impressions |
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Customer did not leave a comment.

Marie Z. | Overall Experience |
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I highly recommend this storage facility people are very nice and everything looks very clean

suzanne h. | Overall Experience |
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Very nice experience! Thank you!

William C. | Overall Experience |
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Great service, convenient location. Thank you.

Mark W. | Overall Experience |
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The entire staff was professional in every regard

allyson h. | Overall Experience |
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I am very thankful and pleased for my time at the Alcoa u-haul! They always answered questions and the facilities were always clean!

Stephen H. | Overall Experience |
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Before hand I called and made a reservation. When I arrived there was no record. Other than that experience was great.

Jonathan D. | Online Move In |
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Excellent self reservation & check-in process, clean facility, appreciate the supplied carts for transferring items to unit, overall extremely happy so far!

RONDA P. | Overall Experience |
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Facility has very efficient and helpful staff and is well maintained.

James P. | First Impressions |
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Had a wonderful experience and heated as well

katherine f. | First Impressions |
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Helped planning for moving from our POD

John H. | Overall Experience |
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Wonderful facility and very friendly staff.

tammy h. | Overall Experience |
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The U-Haul on Alcoa Hwy is top notch. They take renting trucks, storage units and shipping supplies to the highest level. The pride of the employee is apparent in every detail.

Zoya G. | First Impressions |
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U-Haul is doing excellent job accommodating all of my needs. The employees are highly professional and nice. I am very thankful for their help.

monica l. | Overall Experience |
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The staff was friendly and my unit was perfect!

bernice s. | First Impressions |
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The 3 gentleman that were there were awesome!! Best service I’ve had from anywhere in a long time!

Jeff P. | First Impressions |
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Very helpful and friendly employees.

TRACIE D. | Overall Experience |
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they changed the power availability but did not notify anyone which caused expensive battery issues and loss of food in the fridge this was a few years ago Office staff are rude and unwilling to help

Frank E. | First Impressions |
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Professional service.

Roger M. | First Impressions |
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Friendly, knowledgeable, professional.

Elizabeth C. | Overall Experience |
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Best place in maryville to have a storage unit. The staff was also very nice all the time.

Neil S. | First Impressions |
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There are no words to describe how great our experience has been. We are blown away by the kindness and most of all service that we have received from U-haul Moving and Storage of Alcoa Hwy Thank You!

leigh j. | Overall Experience |
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Very friendly and helpful staff, facility was clean and well maintained.

henry y. | Overall Experience |
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Very satisfied

Janice M. | First Impressions |
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The service was excellent and the people there where gteat starting from the front desk to the ladies that i had contact with. Thank you guys

JOE J. | Overall Experience |
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great facility

Jeff C. | Overall Experience |
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Good value. Hard to get out on Alcoa Hwy. Entrance is deceiving, need to turn in on service road before you actually reach facility.

Robert T. | First Impressions |
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Great customer experience... all details were explained and process was easy to move into my storage unit

Jeanetta M. | Overall Experience |
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Unit 2037 leaked. Several boxes wet and had to be replaced. Manager did give me boxes. Was given a paper to contact you about damages. Was also told no insurance purchased nothing will be done.

Pamela H. | Overall Experience |
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It was an expensive decision.

KELLY T. | Overall Experience |
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Everyone was very nice and helpful.

Wesley O. | Overall Experience |
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This is the best Uhaul location I have ever used. Great owner and management.

RICKY B. | Overall Experience |
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No only excellent but very reasonably priced

traci j. | Overall Experience |
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The staff at both locations were tremendously helpful!

dennis s. | Overall Experience |
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Cannot say enough about how easy these guys were to work with. My unit was set up and I was moving in...under 10 min. Same moving out. Super easy.

paul h. | Overall Experience |
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An awesome experience!

DANNY A. | Overall Experience |
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Good storage facility. Always clean, never saw any evidence of bugs or rodents. Because of the open top some items did collect dust but we should have put sheets or plastic over them.

janet t. | First Impressions |
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Great customer service and knowledgeable staff!

joseph v. | First Impressions |
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Great facility

deb c. | Overall Experience |
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I've recommended service to others. No real criticisms. Staff friendly and helpful.

debbie b. | Overall Experience |
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They worked with me thru it all, very like able people and Friendly . Thanks for your help.

Ann C. | Overall Experience |
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renting was easy and I was pleased with all services.

regina k. | Overall Experience |
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They were timely and very professional.

michelle l. | Overall Experience |
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Great experience. Staff very friendly and kept me informed of status of U-Haul boxes from the moment they arrived in TN, to the moment they were ready to go back to the facility.

BILL R. | Overall Experience |
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I was an RV Storage customer for several years and I was always treated with professional respect. I can very willingly recommend this facility to friends, family and other acquaintances.

randall p. | First Impressions |
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Quick service, got it right the first time.

jenipher b. | Overall Experience |
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Aaryn was amazing - she was helpful, knowledgeable and communicated throughout the whole drop off / pick up process!

Rachel R. | Overall Experience |
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Great Service!

DAVID H. | Overall Experience |
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The staff was excellent

JUDITH S. | Overall Experience |
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Pleased with the service. Ms. Eunice was very helpful, friendly and professional. When needed I will use this service again.l

Christa G. | Overall Experience |
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The friendly staff made the process very easy

Jonathan S. | First Impressions |
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Very friendly and helpful

sandy j. | Overall Experience |
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Very nice place

ABEL R. | Overall Experience |
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Great communication. On time. Fair price.

Susan C. | Overall Experience |
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the unit leaked. Our household goods were ruined with no responsibility from the place we trusted. If we could give zero stars we would. Trust me- go somewhere else!!!

Austin L. | First Impressions |
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Very Fast And Made Sure I Got The Right Unit For My Needs.

MARK M. | Overall Experience |
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I continue to use this facility and couldn’t be more pleased.

bernadette f. | Overall Experience |
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Nothing else to say, was happy to have had U-Haul

shirlee r. | Overall Experience |
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Thank you!

sidney m. | Overall Experience |
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John was fantastic, he was helpful, professional and courteous.

Glen C. | Overall Experience |
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Worked great for me during our move to the area.

barbara s. | Overall Experience |
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Great experience.

Sharon H. | Overall Experience |
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Fantastic service!

Deborah w. | First Impressions |
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Very kind and courteous.

TED P. | Overall Experience |
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The GM John has always been incredibly helpful and professional over the three years I was a customer. Top notch.

Pamela H. | First Impressions |
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Fair price and adequate space.

vicki g. | Overall Experience |
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Staff always very helpful. Storage facility always clean and convenient to get too. Rental vehicles always clean and easy to manage. Thank you!

Michael B. | Overall Experience |
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Very good facility. Will use them again if needed.

lisa h. | Overall Experience |
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The storage box is wonderful.

Denyse V. | Overall Experience |
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I had our U-pod delivered, so I didn't see any facilities, but the deliveries and pick ups went very well. The drivers were both fabulous! Office manager at starting point, not so much.

Matt B. | Overall Experience |
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Great prompt and friendly service. This is probably the best experience I have had with any moving truck company. I will be back again if I ever need their services.

Rebecca G. | Overall Experience |
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I did not visit the facility, but the staff and equipment were how I rated. You staff Eunice and Aaryn were very professional, prompt and efficient. Thank you!

Ashley G. | Overall Experience |
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Very nice and quick. I highly recommend them. The prices aren't bad at all either.

DAVID AND SUSAN R. | Overall Experience |
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All the folks were great

Cheryl W. | Overall Experience |
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Great place to deal with! The free month with the truck rental is a great option!

Marty K. | Overall Experience |
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Although I did not visit the storage facility; our belongings arrived clean and in excellent condition! Thank-you Eunice for coordinating the move of our U-Boxes from Hendersonville to Alcoa!

Eric T. | Overall Experience |
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The service was great from pickup to drop off. Eunice was awesome being able to deliver and pickup my box within 3hrs. I would highly consider this service agian.

LINDA J. | Overall Experience |
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I did not go to the facility. U-box was delivered to my home. Staff was very good at keeping me informed of status of the delivery and pick up.

Tyrik S. | Overall Experience |
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Moved here from DC area. Check in with Rich and Joe was great. Then, no 24/7 access (paid for it). The manager consistently pointed towards me (the paying guest) as the reason why it wasn't working.

mary c. | Overall Experience |
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I did not visit the facility but the two women who delivered and retrieved the containers were great. Thanks so much for the service. Mary Childress

donna a. | Overall Experience |
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I was very satisfied and would recommend.

Mary S. | Overall Experience |
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They did a great job of delivering and picking up u boxes

angela p. | Overall Experience |
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The driver hired by this U-Haul was over 4 hours later than scheduled. Her excuse was that “time got away from her”. I called the manager and he told me he’d look into it but never called me back.

JAMES B. | Overall Experience |
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I only gave a NO on maintainence because of the leaks in the roof (RV storage) that caused constant streaks on my motorhome. Other than that it was great. I wouldnt want to keep it any other place.

Gaye C. | Overall Experience |
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I did not go by the storage facility, however, when my belongings were delivered, there was absolutely no evidence of damage or infestation from animals/bugs/ etc. Would absolutely reccomend!

Martha W. | Reservation |
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Rental van was clean and well maintained. Storage unit clean and ready for my use. Boxes and tape excellent. Staff informative. Helpful. And kind.

PAUL I. | Overall Experience |
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Eunice our delivery driver was great.

NICK R. | Overall Experience |
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The staff was extremely helpful and courteous.

Alan P. | Overall Experience |
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Eunice is awesome, friendly, helpful, and accommodating with my U-Box delivery needs.

PATRICIA R. | Overall Experience |
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Go out of my way to use this u-haul location when needed. Staff is great, all of them. Even when there is a glitch they always go above and beyond to make it right. Superb customer service.

KELLY N. | Overall Experience |
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The staff was very friendly and helpful, will definitely use this location again.

Robert C. | Overall Experience |
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Everybody that I spoke with was friendly and helpful

RUDY V. | Overall Experience |
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Number 1 in rentals and storage.

Angela M. | Overall Experience |
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Staff very helpful

tonya j. | Overall Experience |
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Eunice was excellent. She would stay in constant contact to ensure best Customer Service. She arrived on time even when I was a late. She made the experience easy.

BRYAN R. | Overall Experience |
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Perfect delivery time, very flexible and helpful. Overall great customer service. Would definitely recommend and use again!

jiyoon l. | Overall Experience |
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Eunice was nice!

William H. | Overall Experience |
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I think $150/mo. for a storage unit is too high. For that price it should've been air conditioned (especially in 90 degree weather) and not just heated for the winter months.

EMORY F. | Reservation |
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Good service

roxanne l. | Overall Experience |
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Thank you all.

dillion C. | Reservation |
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My mom paid for it over the phone so when I get there they made me pay for it plus buy a lock. I'm a college student with very little money!

BECKY P. | Overall Experience |
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Really enjoyed the staff friendly and informative

CHARLES H. | Overall Experience |
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Just outstanding I'll be back and I'll tell my friends. Thank you for your service to the community in the time of need. God bless you all.

GENE B. | Overall Experience |
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As always everything was great

jesse l. | Overall Experience |
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Horrible.

scott j. | Overall Experience |
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Very helpful staff

GARY R. | Overall Experience |
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Thank you

Amy W. | Overall Experience |
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Checked out of our storage June 23 and was paid up until July 6 and asked if we could get any compensation and was told no. Not happy with that.

CODY M. | Overall Experience |
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Not a fan of regular price hikes. But everything else was great.

Ronald W. | Overall Experience |
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Great Staff and very helpful

melissa k. | Overall Experience |
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I've always used U haul. I WON'T ever again! there was a bed set that was left (freebie section) and it had been bugs... VISIBLE!! I told manager and he said it would be removed... Its been weeks stil

Bonnie H. | Overall Experience |
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I did not go to storage facility. Containers were stored there till they were delivered.

robert m. | Overall Experience |
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Our experience with this facility and the staff were first rate. The facility was well maintained and the staff was always helpful and courteous. We would highly recommend this facility.

lee r. | Overall Experience |
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Very knowledgeable and pleasant staff!

Raquel M. | Overall Experience |
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I loved this method of relocating and I think UHaul by far was more personable and actually cared about the customer than any other company that I talked to

Bill L. | Overall Experience |
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I enjoyed working with John and the u-haul crew. They were excellent. Sincerely, Bill Landry

jalen p. | Overall Experience |
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My car was driven onto the tow ramp by a U-Haul employee when I got to my destination my car under neath fender was stuck on your device and ripped the underneath of my car.

CYNTHIA W. | Overall Experience |
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I've used this particular location several times. It's always been a pleasant experience.

No reviews have been submitted for this location.

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