Customer Reviews for U-Haul Moving & Storage of Amelia Island

2651 reviews

1830 S 8th St   Fernandina Beach, FL 32034
(Behind Bank of America in the old Staples building)

(904) 491-6966

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(904) 491-6966

1830 S 8th St
Fernandina Beach, FL 32034
(Behind Bank of America in the old Staples building)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Stein A H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MICHAEL P. 
Rating:
5.0

Customer did not leave a comment.

Keith M.  |  First Impressions 
Rating:
1.0

Called like I was told by the location I picked the truck up at so I could make sure they have nighttime drop off. The guy that I spoke with was a pure smarta&@ with me from the min he picked up the phone. Told me he doesn't know if I am supposed to drop the truck off at his location or not and that I will be changed quote “a huge MFing fee if I bring a truck to his place that isn't supposed to be.” I hear another guy yell at him while he is one the phone, “what is that damn idiot wanting.” So I do the research myself and decide it has to be the correct location. Horrible way to welcome someone moving to your community...

Timothy F. 
Rating:
5.0

Customer did not leave a comment.

JP M. 
Rating:
5.0

Customer did not leave a comment.

DANIEL G. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS C. 
Rating:
5.0

All good this time, there's been issues before but not this time

Carlos A. 
Rating:
5.0

Larry came right out to the return bay when I drove up. He quickly verified the transporter was in great shape like I received it. He also disconnected everything and I was out of there with clean hands. Really nice equipment at the best price from fabulous service people. Online reservation was pleasantly easy. I can't think of any way you could improve on my experience. Thank you, seriously, thanks! DS

Dennis S. 
Rating:
5.0

Customer did not leave a comment.

THOMAS W. 
Rating:
5.0

Customer did not leave a comment.

Sharla M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICARDO G. 
Rating:
5.0

This is a well managed establishment.. I have always felt my property was secured. I loved 24 hour remote access knowing I could pick up my boat anytime at night on a well lit lot. In the market for a smaller boat and I will be right back. Thank you Uhaul for years of great service.

STEPHEN H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

It was a good experience.

MARY C. 
Rating:
5.0

Customer did not leave a comment.

KIRK F. 
Rating:
5.0

Oliver is AWESOME and they do a great job here!!

Anthony A. 
Rating:
5.0

Customer did not leave a comment.

JEREMY B. 
Rating:
5.0

Very helpful & polite staff. Facility was clean & organized. Excellent! ⭐️⭐️⭐️⭐️⭐️

JASON W. 
Rating:
5.0

Trailer had tire with a screw in the tread. Should have been detected via prior inspection. More were found in empty trailer when prepping to return. The initial check out (counter) process was much too long and tedious. Security chain on trailer was much too long for my vehicle and application.

PATRICK L. 
Rating:
5.0

Have a place where we can tight up the interior (clean) instead of paying the $25. That i bit high.

Maxie T. 
Rating:
5.0

Customer did not leave a comment.

JAMES S. 
Rating:
5.0

Customer did not leave a comment.

Louis G. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Garrett S.  |  First Impressions 
Rating:
3.0

Ben, the guy that helped me is a young guy who is either new or he is I intellectually challenged. I sense that U-Haul's operating system is difficult to work with. Clearly all of my data was already in the system so why I had to endure Ben taking 15 minutes to reload it only to get it incorrect is beyond me. Equipment was fine. Interaction with U-haul employees was marginal.

JOHN T. 
Rating:
5.0

Customer did not leave a comment.

Lucy C.  |  First Impressions 
Rating:
5.0

The customer info above is incorrect to the number this cell phone the survey was delivered to. I rented in Providence RI

Thaddeus P.  |  First Impressions 
Rating:
5.0

Great service. Drop off was quick and easy. Friendly staff.

Lynn G. 
Rating:
3.0

I left there feeling less like he cared about customer service and more about how he could get every possible nickel out of me. There was an issue with the insurance on the rental. I forgot to bring my glasses in, my fault, but I explained I did not want the Insurance as my personal policy covers anything I drive. I couldn't see the screen and instead of hitting the decline button for my he allowed me to accept the Insurance. When I questioned it later he just blew it off. I will need to rent two trucks over the next six weeks. I'm not sure where I'll rent them from but I'm sure where I won't rent them!

LEROY P. 
Rating:
5.0

Customer did not leave a comment.

michael S. 
Rating:
5.0

Oliver provided great customer service.

JUDSON T. 
Rating:
5.0

The facility was always clean and well lit and felt very secure. There were always plenty of furniture carts and they were always in good working order.

Stephen C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES P. 
Rating:
5.0

Excellent service and facility.

MARK E. 
Rating:
5.0

Wouldn't change a thing. Regular renter - very satisfied with these folks. Never had a problem.

DAVID C. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

Judson Todd T. 
Rating:
5.0

Customer did not leave a comment.

Louis K.  |  First Impressions 
Rating:
5.0

The staff was ready to assist moments after our arrival. The check-in process was quick and thorough. Thank you to the staff for how smooth they made our experience. I would recommend this location.

Robert M. 
Rating:
4.0

Customer did not leave a comment.

DAVID F. 
Rating:
5.0

Your doing fine!

JAMES R. 
Rating:
5.0

Friendly and professional service. I highly recommend and will use again.

George L. 
Rating:
5.0

Customer did not leave a comment.

BEVERLY M.  |  First Impressions 
Rating:
4.0

The only thing I didn’t like was the dead bugs in the unit itself. I dont any bugs getting into my stuff in the future. Other then that it was great

Brenda T.  |  First Impressions 
Rating:
5.0

Thank you

Gia Z.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

CAROLYN H. 
Rating:
5.0

staff was great and let me change my pickup day. definitely first class!

MONDELL B. 
Rating:
5.0

Customer did not leave a comment.

BEVERLY M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BEVERLY M.  |  Overall Experience 
Rating:
5.0

Great experience.

Scott M.  |  Online Move In 
Rating:
1.0

Customer service was not good. We were told so many different things. Adding to the stress we were already under. Oliver was running us all over, telling us look at this one it might work. When what we ordered and wanted was there all the time. I ask him if we could change the it to a 3 day rental. He sharply said NO. After over a hour of being there I finally said I'm taking that one right there. I was so frustrated that I'm not even sure I'll ever use your company again. I would NEVER use this office again.

Melissa J. 
Rating:
5.0

Customer did not leave a comment.

LYLE C. 
Rating:
5.0

Customer did not leave a comment.

Mark B. 
Rating:
4.0

Customer did not leave a comment.

Evan B. 
Rating:
5.0

Customer did not leave a comment.

Robert J. 
Rating:
5.0

Customer did not leave a comment.

JEFF R.  |  First Impressions 
Rating:
4.0

Trailer was in good shape, but some of the moving blankets I got had grease and oil on them and couldn't be used

HAMILTON B. 
Rating:
5.0

Customer did not leave a comment.

Douglas D.  |  First Impressions 
Rating:
5.0

The process of understanding the security and the log in process at the storage facility is a little difficult and cryptic but not a big deal. overall, great employees, great facility and a good experience

Douglas D. 
Rating:
5.0

This UHaul is so much better run than it used to be.. Slick and professional. Oliver was outstanding

DEREK B. 
Rating:
5.0

Customer did not leave a comment.

LEE M. 
Rating:
5.0

Great drop off location and staff very professional

Colin S. 
Rating:
3.0

Comments about the technical status and technical issues with the truck should be taken seriously. The question about if I noticed ant problems appeared to be more obligatory.

Michael K. 
Rating:
5.0

Customer did not leave a comment.

ERON T. 
Rating:
1.0

Filed fraudulent charges against my debit card and have time stamped proof of drop off.

JAMES L. 
Rating:
5.0

Great customer service & what I reserved I got, which hasn't happened at other UHauls.

GEORGE B. 
Rating:
5.0

Customer did not leave a comment.

TERRY W. 
Rating:
4.0

10 ft. truck was fine but the passenger comfort was horrible. Driver was already squished in, and NO LEG ROOM AT ALL FOR PASSENGER!!!

alan R. 
Rating:
5.0

Customer did not leave a comment.

Michelle H. 
Rating:
5.0

Customer did not leave a comment.

VILIS S. 
Rating:
5.0

Customer did not leave a comment.

john S. 
Rating:
1.0

my selected drop off was not honored. employee oliver janney in fernanina beach location was extremely unhelpful and did everything he could to get me to accept the rental and drive away. he actually deceived me in thinking i could drop off at the location i selected. i was skeptical and this was confirmed as i was instructed by text the dropff location. as i suspected this was not my preferred drop off and was 30 minutes away. very dissapointed and will not recommend uhaul even though there is no uhaul competitor.

JAMES L. 
Rating:
5.0

Nice Van. No issues. Friendly staff.

MICHAEL S. 
Rating:
5.0

Jennifer and then Oliver are awesome managers. They always did everything possible to meet our needs. Excellent customer service and outstanding managerial skills. I have already recommended this facility to friends. Thanks, Ricky Escalante 361 222 4631

Ricky E.  |  Overall Experience 
Rating:
5.0

The GM, Oliver, is very competent and personable. I received the utmost in personal service! Excellent!!!

RONALD M. 
Rating:
5.0

Customer did not leave a comment.

Trevor B. 
Rating:
5.0

Employees were very helpful and courteous..

JAMES R. 
Rating:
5.0

Great Experience.

Lyle C. 
Rating:
5.0

Everything was perfect! Thanks!

ALAN F. 
Rating:
5.0

Customer did not leave a comment.

HAROLD H. 
Rating:
5.0

Easy, clean, friendly and affordable.

Kevin F.  |  First Impressions 
Rating:
5.0

Very satisfied with the whole process. Larry Miller was courteous, knowledgeable and very helpful. I am a regular renter from these guys. Well done...AGAIN!!

DAVID C. 
Rating:
5.0

The person who assisted me was very professional and easy to work with.

Nicole K.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Karen L.  |  Overall Experience 
Rating:
4.0

I was checked out in 10 minutes

ANTHONY B. 
Rating:
5.0

The staff was great

Mark W. 
Rating:
5.0

Customer did not leave a comment.

BAYARD S. 
Rating:
5.0

Customer did not leave a comment.

Michelle F. 
Rating:
5.0

Good service

Larry M. 
Rating:
4.0

Customer did not leave a comment.

Jerry H.  |  Overall Experience 
Rating:
5.0

Friendly and helpful

LEONARD M. 
Rating:
5.0

Customer did not leave a comment.

BARTOLO H. 
Rating:
5.0

With the exception with my dealing with Oliver after a phone call from him at about 4:40 pm. Everything was great. The employees and the facility are excellent. The only exception is my dealing face to face with Oliver.

Barry L.  |  First Impressions 
Rating:
3.0

The locations were fine. The web experience and phone lines were the problem

GERALD W. 
Rating:
5.0

have more staff. Megan & Oliver were excellent in getting us checked in, equipment hooked up & on our way. the return was just as smooth. In today's world this kind of customer service has uncommon and we appreciated their efforts & attitudes!

JEFFREY Z. 
Rating:
3.0

I wish this establishment would honor veterans

brian s.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Thomas M. 
Rating:
5.0

Customer did not leave a comment.

Ronald P. 
Rating:
5.0

It was a pleasant experience

JAMES D. 
Rating:
5.0

Multiple visits - great staff.

RONALD L. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

Robert V. 
Rating:
4.0

Customer did not leave a comment.

MATTHEW L. 
Rating:
5.0

Customer did not leave a comment.

MARK J. 
Rating:
5.0

Customer did not leave a comment.

marty E. 
Rating:
5.0

Customer did not leave a comment.

Kimberly S. 
Rating:
5.0

Customer did not leave a comment.

JOHN S. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey E. 
Rating:
5.0

Customer did not leave a comment.

James G. 
Rating:
5.0

Staff were friendly and helpful.

Frederick K.  |  First Impressions 
Rating:
4.0

When I returned the trailer at 6:40 PM, the building doors were locked and no lights were visible. Posted hours are 7AM to 7PM; if you're going to lock up at 6:30 you should change the posted hours. That said, it's a well-stocked location with helpful staff and I will continue to go there.

RICHARD L. 
Rating:
5.0

Customer did not leave a comment.

GEORGE M. 
Rating:
5.0

Great service and people 👍

BRIAN F. 
Rating:
5.0

Customer did not leave a comment.

FRANK T. 
Rating:
5.0

Customer did not leave a comment.

AMBER C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dennis H. 
Rating:
4.0

Customer did not leave a comment.

james s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

THOMAS M. 
Rating:
4.0

Customer did not leave a comment.

David P. 
Rating:
5.0

Customer did not leave a comment.

JAMES J. 
Rating:
5.0

Customer did not leave a comment.

JOHN B. 
Rating:
4.0

Customer did not leave a comment.

Sean D. 
Rating:
5.0

Customer did not leave a comment.

JOHN H. 
Rating:
5.0

Everything was fine.

LINDA S. 
Rating:
5.0

Customer did not leave a comment.

KATHLEEN D. 
Rating:
5.0

Customer did not leave a comment.

Phillip M.  |  Overall Experience 
Rating:
4.0

Staff and store was great. Problem was with “fab” for the gate. Only one available, battery was good, but code to enter into computer was faded and therefore illegible. After two guesses that did not work we decided to use the keypad option instead of fab. Please keep these items plentiful and replaced or do not offer them. Again, staff was good, they just didn’t have working equipment. I had to go back and forth to the office. Fortunately there were only a few other people in the store and the clerks were able to respond to my problem in a timely manner.

Angela B.  |  First Impressions 
Rating:
5.0

Very knowledgable and informative staff

DWIGHT M.  |  First Impressions 
Rating:
5.0

Very good management

LEIGH A.  |  Overall Experience 
Rating:
5.0

Jacob was friendly and very helpful, made everything easy.

Matthew S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Terra H.  |  First Impressions 
Rating:
5.0

The staff is great ...

charles r.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Connie C.  |  Overall Experience 
Rating:
5.0

Great U-Haul Storage Facility... our first experience with storage facilities and it was outstanding. Every time we entered the building, hallways and access areas were well-maintained. Never had ANY issues with our unit... never saw any bugs or critters..! Staff was great... we had a compromised credit card and they were very helpful in transferring our account to new card and setting up our Auto pay. Highly recommend..!

polly L.  |  Overall Experience 
Rating:
5.0

Facility is always extremely clean. The fact that they have dollies on hand free of use for customers is extremely helpful. The convenience of having everything you need on hand, also amazing. Also being it was an indoor facility with security gave me such piece of mind. I would recommend to anyone

jennifer c.  |  Overall Experience 
Rating:
4.0

Everything was great EXCEPT not one employee wore a face mask and with this Pandemic it was a little disconcerting. Other than that, it was simple, efficient and friendly.

Linda G.  |  Overall Experience 
Rating:
5.0

Jennifer the GM was Amazing! Any question asked she confidently responded with assurance. She is pleasant and professional. Her entire staff is always polite and friendly. Thank you Jennifer for everything.

seaside a.  |  First Impressions 
Rating:
5.0

Friendly and helpful staff and quick

Debra W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jane O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adam F.  |  Overall Experience 
Rating:
5.0

The manager and staff at the Yulee location have been more than helpful and always friendly while doing so. Ms Jennifer is the best!

Rosa F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FRANCISCO D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shirley P.  |  Overall Experience 
Rating:
5.0

Gavin is an excellent employee and person all around! Couldn’t have done without him for sure. His positive attitude and smile kept me going. Also I must mention Vivian, soft spoken but not to be fooled! She was the best. Very customer friendly, nice spirit and beautiful smile! She sealed the deal for my storage. Not sure if the other guys name but he was nice as well. All, if I must say, we’re excellent. Thanks guys for helping me get through the day that almost tested my sanity! 😳

Loretta H.  |  First Impressions 
Rating:
5.0

All of the folks that I dealt with in Portland and Fernandina were great. Thanks!

BRENT M.  |  First Impressions 
Rating:
5.0

everyone was extremely nice and professional

roger S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrea S.  |  Overall Experience 
Rating:
5.0

This is my go to store, love the staff and glad I found them all the way fromMaryland and have been this store customer for 4 years.

Barbara L.  |  Overall Experience 
Rating:
5.0

The local office in Fernandina ( Amelia Island) was excellent. They went well above what I ever expected. Thanks for great customer service!!!

CAROL F.  |  Overall Experience 
Rating:
4.0

Was a great experience, William was extremely professional and accommodating for us during our move. Ended up not using the storage unit as it was too far back in the facility for the amount we were moving. Would recommend for anyone with a lighter load than we had!

Spencer B.  |  First Impressions 
Rating:
5.0

Vivian was awesome to work with. Friendly and personable and she knew her products.

roger S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

larry r.  |  Overall Experience 
Rating:
5.0

Best moving and storage experience I have ever had. Jennifer Wenzel took care of everything I needed and helped me feel less stressed about the move. Way to go uhaul! Thanks!

bert b.  |  Overall Experience 
Rating:
5.0

Very Helpful staff. When I was confused and disoriented inside the building, there was almost immediate assistance from the gentleman on duty. It was very much appreciated as it was right at lock down time and he patiently walked me through what I needed to do. Very nice people here at the 8th St location.

Debra L.  |  First Impressions 
Rating:
1.0

I originally leased a unit, which I was paying for on time each month. since I had yet to use the storage unit they decided I didn’t want it and leased it to someone else without notifying me. I rented the unit bc I was going to move to a smaller house. My plans changed and I wasn’t going to use it right away, but I had others plans of using it. But I was paying for it so I could’ve used it whenever I needed it. I believe I was taken advantage of and paid for something they decided I no longer wanted.

Tiffany W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tracey b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

walter k.  |  First Impressions 
Rating:
5.0

I want to thank Jennifer and staff for always being helpful and informative. It’s been a pleasure knowing you and I wish you continued success.

PAM M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cara W.  |  Overall Experience 
Rating:
5.0

Extremely accommodating. Free dollies to use which i can’t say enough about how helpful that was. Indoors which is also very nice and convenient. Really clean. Staff was amazing. They have everything you would need to haul and/ store your items. Wouldn’t choose anyone else.

jennifer c.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

connie j.  |  Overall Experience 
Rating:
5.0

One of the best storage facilities I’ve used.

DAVID D.  |  Overall Experience 
Rating:
5.0

Great customer service

susan a.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

jenny n.  |  Overall Experience 
Rating:
5.0

Jennifer and her staff are the best of the best. I could not have had a better experience

dennis a.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susanne B.  |  Overall Experience 
Rating:
5.0

Great customer service!

Patricia H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

john p.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

susan a.  |  First Impressions 
Rating:
5.0

I had no complaints at any time, and if I needed help Jennifer was there to answer any questions, or help me. I will be using the facilities again in the future, and will recommend to anyone asking as the best on the island.

BETTY P.  |  Overall Experience 
Rating:
5.0

Jennifer was always helpful!!!

ARLENE F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY B.  |  Overall Experience 
Rating:
5.0

All good!

Barbra H.  |  Overall Experience 
Rating:
4.0

My only complaint is that no refund was made on my storage unit even though I only had the u it a few days this month. Kathryn Tunnicliff

kathryn t.  |  Overall Experience 
Rating:
5.0

Staff was excellent... helpful, understanding, great service...

Ronald B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dale M.  |  First Impressions 
Rating:
5.0

12 year customer! Store boat stuff every year for six months or so! Great experience! Thanks!

WILLIAM M.  |  Overall Experience 
Rating:
2.0

Lost my reservation and had to wait while paying movers outside to go through long check in. New location not as convenient as the lost reserved one

George B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David N.  |  First Impressions 
Rating:
5.0

No light in storage unit.

patricia c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Keith P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GREG M.  |  Overall Experience 
Rating:
3.0

The only issue I had is I reserved a storage unit on Monday 3/30 online to move in on 4/4. When I got to the Uhaul they stated they didn’t have the unit I reserved but they had a smaller unit they could offer me, I looked at the unit and accepted it because what other choice did I have with a uhaul full of furniture with no where else to go. The employee called his supervisor and he offered me a free month of rent but I also returned a Uhaul so that automatically qualified me for a free month (the employee told me that) so I actually didn’t receive anything for my troubles but a smaller storage unit. The employee I dealt with was friendly and helped as much as he could but Uhaul needs to a better job at checking reservations and making sure units that already reserved are not being rented out by other individuals.

Adrieanna R.  |  First Impressions 
Rating:
5.0

Very clean facility! Was very pleased with our experience and would use this place again when we need a storage facility.

Vicki S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Victoria W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

bill b.  |  First Impressions 
Rating:
4.0

They need more employees. Customers are backed up.

Claudette D.  |  Overall Experience 
Rating:
3.0

I was not educated by the staff on selecting a storage unit and I would have never chosen a unit so far away from the elevator and front door. They chose a unit for me but never told me location at the time. Too far away and made the storage and clean out much more difficult

Holly M.  |  Overall Experience 
Rating:
5.0

All Good

james t.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roseanne D.  |  Overall Experience 
Rating:
5.0

Wonderful service

Edward S.  |  First Impressions 
Rating:
5.0

Thanks again this year for your assistance with space and equipment for the Book Festival. See you next year!

Lawrence W.  |  Overall Experience 
Rating:
5.0

Good Experience.

Roger L.  |  Overall Experience 
Rating:
5.0

Jennifer (Mgr) and Brian (Asst Mgr) are awesome. Both very helpful. This place is very busy but they both go the extra mile to take care of us.

Stanley K.  |  Overall Experience 
Rating:
5.0

I have had my storage unit with U-Haul of Amelia for over 10 years and never have I had any complaints about the facility or the staff. I highly recommend this storage facility.

DAVID L.  |  Overall Experience 
Rating:
5.0

Registration was made very easy, shown the process, storage units were clean, didn't hesitate to contract with U-Haul.

Scott M.  |  First Impressions 
Rating:
5.0

Overall a terrific experience...easy access, plenty of carts for moving in and out. Clean and comfortable.

John N.  |  Overall Experience 
Rating:
5.0

As long as we followed procedures that were established,we could move things to or from storage and not be bothered by management.

kenneth w.  |  Overall Experience 
Rating:
5.0

Good leadership at this location. Very helpful and knowledgeable.

david f.  |  Overall Experience 
Rating:
4.0

kk

james L.  |  Overall Experience 
Rating:
5.0

Great, friendly staff!

Paul A.  |  Overall Experience 
Rating:
5.0

Mgr. does a great job, terrific

DOUGLAS M.  |  Overall Experience 
Rating:
5.0

I would definitely store my RV here again!

Charles F.  |  Overall Experience 
Rating:
2.0

The person on duty, Adam was very dull and did not provide any information and seemed very unhappy at his job. I had to inquire on rates for my storage space and all other pertinent info. M

Lisa O.  |  First Impressions 
Rating:
4.0

Safe and clean. Staff always ready to help.

Jimmy P.  |  Overall Experience 
Rating:
5.0

Excellent, helpful service!

Paul A.  |  First Impressions 
Rating:
5.0

Would recommend this storage unit to anyone regarding their storage needs.

EUGENE H.  |  Overall Experience 
Rating:
5.0

Excellent service and support. Made the trip with no issues.

Zamantha G.  |  First Impressions 
Rating:
5.0

Great people and great place!

Jason P.  |  Overall Experience 
Rating:
5.0

all good, would recommend..

andy f.  |  Overall Experience 
Rating:
5.0

As a long term customer I was annoyed with the inexplicable creeping up of storage rates that is practiced by U-Haul.

JOHN H.  |  Overall Experience 
Rating:
5.0

The staff was very helpful and accommodating.

Brittany C.  |  First Impressions 
Rating:
2.0

The site we rented was covered in layers of leaves and twigs. We are elderly and it.I requested that the site be cleaned up and the third time Ian’s no results, we decided to move out trailer elseware

Anita C.  |  Overall Experience 
Rating:
5.0

Jennifer and the team are excellent! The facility is clean and well maintained. We have had items stored a couple of years and never once had rodent or pest problems. Do not pass them up! Mark B

Rebecca B.  |  Overall Experience 
Rating:
5.0

Great people, equipment and location

Lane C.  |  Overall Experience 
Rating:
5.0

Great experience

Michael R.  |  Overall Experience 
Rating:
3.0

When grass was cut, clippings thrown on RV. Takes 3 1/2 hours to wash. Wet grass on RV like cement when it dries. Terrible! I would still be at U-Haul if it were paved or gravel.

JAY F.  |  Overall Experience 
Rating:
5.0

People are great

leonard m.  |  Overall Experience 
Rating:
5.0

Great facility.

margaret s.  |  Overall Experience 
Rating:
5.0

none

salvatore b.  |  Overall Experience 
Rating:
5.0

My belongings were safe and secure at this facility. Plus they are a central location for renting and storing the U-Box moving product. I may use this system in the future.

James H.  |  Overall Experience 
Rating:
5.0

The unit was fantastic. As we're the staff.

Kayla I.  |  Overall Experience 
Rating:
3.0

Felt as if on the times i came on or called in i was interrupting their day. My reservation i put in stated nothing due that day and as i try to explain he totally ignored me wasnt willing tp listen.

Euricka Y.  |  Overall Experience 
Rating:
3.0

We had a reserved a 10x30 unit, and had called and confirmed it more than once, but on the day we arrived, there was no 10x30 unit. We got 3 units instead. Had difficult time checking-in also.

jenny n.  |  First Impressions 
Rating:
5.0

Very convenient. Staff always helpful and friendly when needed.

Walter A.  |  Overall Experience 
Rating:
5.0

Great staff and facilities

JUDITH M.  |  Overall Experience 
Rating:
3.0

Stored an RV on site. I was disappointed to experience the men that mowed the grass would have the lawnmower blow grass on the sides of the RVs and boats. For the nicer RVs and boats this is serious

dennis h.  |  Overall Experience 
Rating:
5.0

Super easy to access and helpful staff

Liz T.  |  Overall Experience 
Rating:
5.0

Jennifer is amazing! She is always pleasant and efficient. I choose UHaul because of her!

Leigh Coulter B.  |  First Impressions 
Rating:
5.0

A+

Robert G.  |  Overall Experience 
Rating:
4.0

good service

DANA S.  |  First Impressions 
Rating:
5.0

Great experience

geri g.  |  Overall Experience 
Rating:
5.0

professional service and good value !

CHARLES L.  |  First Impressions 
Rating:
5.0

Everything about this rental was just as a rental should be.

guy r.  |  Overall Experience 
Rating:
4.0

none

Diane B.  |  Overall Experience 
Rating:
5.0

All good

patricia c.  |  First Impressions 
Rating:
5.0

Love these people and place

Kate D.  |  Overall Experience 
Rating:
4.0

It was fine. Manager was late

Susan W.  |  Overall Experience 
Rating:
4.0

It went well

Susan W.  |  First Impressions 
Rating:
5.0

This facility is great and everyone who works there is very nice. We also love how they recycle boxes! Highly recommend.

melissa k.  |  Overall Experience 
Rating:
5.0

Excellent staff.

garry o.  |  First Impressions 
Rating:
5.0

Staff very helpful and easy to work with. Thumbs up!

Eddie R.  |  Overall Experience 
Rating:
5.0

The people were nice and very helpful. Love that people could bring used boxes for others to use.

billy p.  |  Overall Experience 
Rating:
5.0

Wonderful customer service!

Susanne B.  |  Reservation 
Rating:
5.0

Quick to respond, very accommodating

Douglas G.  |  First Impressions 
Rating:
4.0

We had a great experience working with the manager,Jennifer. Where we stored our boat needs work . Soft soil so tires sink into it. When mowed grass clippings are all over our boat. Needs to be paved.

Jane H.  |  Overall Experience 
Rating:
5.0

Great storage for my boat, would definitely recommend

seth s.  |  Overall Experience 
Rating:
5.0

Overall a positive experience.

cindy f.  |  Overall Experience 
Rating:
5.0

Jennifer is an excellent employee.

patricia m.  |  Overall Experience 
Rating:
5.0

Clean, accessible and easy.

don s.  |  Overall Experience 
Rating:
4.0

No comments.

robert s.  |  Overall Experience 
Rating:
5.0

Great service...

james W.  |  Overall Experience 
Rating:
5.0

GOOD SERVICE AND SAFE STORAGE FOR MANY YEARS.

EDWARD D.  |  Overall Experience 
Rating:
5.0

HAVE NO COMPLAINTS WHAT SO EVER..... THANKS FOR HELPING US THROUGH A TERRIBLE MOVING EXPERIENCE.......BLESSINGS TO ALL OF YOU. NINA B SUDDATH

NINA S.  |  Overall Experience 
Rating:
5.0

Management and staff are very friendly and professional

THOMAS C.  |  Overall Experience 
Rating:
5.0

Lady managing is excellent!

roger r.  |  Overall Experience 
Rating:
5.0

Check in was pretty easy. the facility is super clean!

Mark S.  |  Reservation 
Rating:
5.0

Such nice people & very, very helpful.

mark p.  |  Reservation 
Rating:
5.0

Friendly and helpful

Wendy E.  |  Reservation 
Rating:
5.0

UHaul ubox in Arizona cost me lots of money and delays by not communicating to local branch of requirement to inventory items for customs when shipping outside of USA.

TOM C.  |  Overall Experience 
Rating:
5.0

Outstanding!

TRACY D.  |  Reservation 
Rating:
5.0

The manager and staff are pleasant, efficient and helpful. The facilities are top notch. Highly recommended!

DONALD R.  |  Overall Experience 
Rating:
5.0

awesome experience!

TERESA P.  |  Reservation 
No reviews have been submitted for this location.

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