Customer Reviews for U-Haul Moving & Storage of Apopka
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage of Apopka
Philip M. on
the staff was well informed and explained the agreement effectively I would suggest being a little more forthcoming with the rates, however. The impact of mileage on the $29,99 van added $100 to the overall cost.
Tanner S. on
give the accurate store closing time-info was not correct, but you were open later than what I was told so it was more convenient for the return
Chelsea M. on
Computers had issues and manager couldn't figure out what to do after half hour of waiting. Poor customer service. Same thing happened a year ago.
Richard A. on
If you rent a 6'x12' trailer just know that not all of the trailers have a 6'x12' gate. The drop gates or aka h.o.'s" have a 4' 10" gate on a 6'x12' trailer.
Michael B. on
Nothing noted.
Michael D. on
Friendly and helpful customer service. A great no-hassle experience.
Ronald C. on
No issues here, the return took less than 5 minutes. I use this facility on a regular basis because they always provide excellent customer service
Terry K. on
If it ain't broke why fix it
Gerald S. on
Nelp Saint Paul was very courteous and had the truck ready to roll. He was also detailed oriented on going over the truck. My return to Sebring location was a breeze. The address was different 2941 I believe but no problems with the return. Thanks uhaul.
jeffrey H. on
Let us know that the monies will how a hold on it. Not the normal, “we will charge you when you return “.
FELISA R. on
always excellent customer service
Thomas C. on
Great customer server. All the guys were very friendly.
Christopher A. on
Excellent and professional staff, very helpful
Barbara S. on
Very good service and friendly.
Alicia S. on
More people working
Sara y. on
We had stuff stolen out of our boat twice! no security, no gate and nothing to keep anyone out of our boat. There was always a moving truck in front of unit, made it had to get in and out.No one cared
james s. on
Can staff be too friendly?? If so, there were here
JAMES R. on
Needed a 5x5 storage unit for August 24th. Problem securing it in computer but with help of other employees, they were able to get me the 5x5. Thank you all, great job! Everyone was great!
Andrea E. on
Please take down the sign listing the price for dumpsters that you do not provide. Thank you.
Matthew B. on
Very nice & helpful. Clean storage.
Julie R. on
Great experience
Generea T. on
I was pleased to have found an available storage unit and truck rental, but I wasn't pleased that took 2 separate places,4 visits, less quality, and over charged.I'm still Waiting for fee correction..
Denise L. on
Facility well lit & clean. Cost is too high.
Andrew R. on
Great job
Patrick O. on
Great facility and staff!
Sandra F. on
Convenient and great value
Dee D. on
Everything was good
Patrick O. on
Fast great service!
Mark T. on
Friendly staff. Well managed.
Brittney L. on
The service at this location is extraordinary!
Dan D. on
very well run location.
Sarah L. on
Some of the staff was very helpful. others of the staff had some bad attitude and very curt service. this location is very busy and could probably use a few more employees on shift.
JOANN B. on
I booked 2 months in advance of my move and everything was perfect. The truck was there as I requested and ready to go. It was a new truck and there were no problems going across country.
Gregory Y. on
n/a
Judy B. on
No follow up on calls for either issue-For pick up, they loaded one of the Uboxes backwards & we had to load with no ramp, next time they didn’t secure the ball. It would have released w/a speed bump.
Dale D. on
I will rent their ugly gain your personality kindness
Earnest A. on
Manager was very knowledgeable and informative.
Judy B. on
Great service.
raquel g. on
Thanks!
Colleen M. on
.
DORA P. on
You are the most expensive, compared to others for same service.
BRET B. on
My first year at the place was nice and everything was fine. My second year that’s when everything changed and went down hill . First the price raise of rent . Then it kept on getting worse .
TRESA B. on
No complaints. Access always easy and staff helpful.
thomas s. on
It was a very good experience
MARSHA A. on
I had a great experience.
ronnie j. on
Convenient and clean. Well lit and secure.
Elizabeth D. on
Extremely clean and secure!