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Nancy C | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage of Argyle
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Management and staff was always helpful, pleasant, and professional.
Vicki M | Overall ExperienceOnly problem is that the trucks are hard to start.
Genevieve D | First ImpressionsAlways a GREAT experience at this location! All are not created equal but this one is consistent in professionalism and friendly, prompt, customer service 😊
Chela B | First ImpressionsI love uhaul..
Christopher M | Overall ExperienceStaff was always accommodating and friendly. Best part of experience!
NORMANDIE C | Overall ExperienceThank yall for everything
KIERA T | Overall Experiencethe unit leaked and my boxes and clothes inside got moldy. moved to another unit in a different building on the location and that as well leaked. the office was nice enough to give me free boxes to re-box my items but the damage was already done
Evelyn G | Overall ExperienceAlways helpful I was with this location for a couple of years. Never experienced any bad customer service and storage was always clean.
Evelyn C | Overall ExperienceEverytime I need to use equipment from here, weather it's a truck or a van, I never had any issues. Very friendly people 🙄
NATHANIEL HHelped me in a time of need. Wonderful location
SYNETHIA W | First ImpressionsVery helpful and answered all my questions
Bidshardine S | First ImpressionsSkipp and Reanne was very very professional with dealing with me as a customer any needs questions or anything. I got an answer quickly and the response was quickly. I recommend that particular storage to anyone very nice people I would really do business without thought and much success to them And running Uhaul storage.
Paula M | Overall ExperienceStaff was very friendly and helpful. Thank you Tony!
SHELLEY J | Overall ExperienceTruck needs transmission work. But it was fine for a one day rental with low miles
CHRISTY DThe staff was great and very professional, super helpful. WOW customer service
WALESKA PFor a vehicle with 160,000 plus miles the vehicle was maintained as cleaned as possible!!
JAMES BThe van was new. But the guy you have there doesn’t want to do much but sit in the chair. We rented a van for 6pm got there at 540pm tony they guy made a sly remark. I haven’t checked in the van from last time and your early. So he how can I say this nicely, he took his sweet ass time doing it. And only took a hand broom and a sweeping broom to clean it. I have a hearing issue and he kinda made me feel embarrassed because he was saying shit under his breath knowing I couldn’t hear him. Got the van. Which the outside of the van was covered with polin Brought it back next day early. Same guy told him I wanted a paper receipt. He was huffing because that ment he has to get his big ass off the chair and return it now. So another twenty minutes later. Same brooms swept it once took the miles. Which he rounded , not right I have a pic of the miles when I dropped it off. This guy needs to retire if he is not the owner. Will not go back. Very rude guy. All because he could stay in his chair. And the room smelled like food and he had Burger King sauces on the counter. Not professional
Joshua VTodd was excellent to work with.
GARY NEverything went well.
TREND GMy storage unit was infested with roaches and spiders. Roaches were everywhere in my stuff, I never moved roaches in those people unit. Something died in my unit, there was repugnant smell inside my storage unit for a very long time. I would never ever recommend uhaul storage on Blanding Road
Eltenece R | Overall ExperienceThe staff were always very friendly, helpful, and professional.
BRITTINA S | Overall ExperienceReanne, Skip, Tony, and those whose name I can't remember are all awesome!!!
Debra W | Overall ExperienceThis last two years they higher a lady that really keep all around the facility clean and in excellent condition we congratulate her in person.
Bernardo G | Overall ExperienceNothing it was a very patient and friendly environment.
STERLINNE EMaravilloso
JUAN D | First ImpressionsThe movers provided excellent service. They were very careful moving the furniture. I would definitely reccomend them to anyone.
LUZ ONever had any trouble with the staff assisting with paying the unit and keeping the balance in good standing. The management always had good communication when the account was at risk of lien.
CHRISTOPHER C | Overall ExperienceEntire staff was wonderful
Samuel M | Overall ExperienceGreat experience all around
Merri M | First ImpressionsSmooth quick and easy from start to finish! Thanks!
MERRI MVery nice storage unit.
Amanda R | Overall ExperienceI understand I returned equipment late but to bill me 3650.00 is way overboard
DONALD PGreat customer service. Was first time renting a truck and getting storage and both husband and wife owners were so helpful. They went above and beyond to help me. Would highly recommend this location.
cheryl h | First ImpressionsExcelente customer service, price and convenience location. Thank you
ILEANA HEverything was good. They went out of their way to accommodate us.
Karen M | First ImpressionsBrief overview instructions on how to drive the vehicles would be useful. Would definitely cut down on the battery waste when folks are unable/forget to turn the head and cabin lights off.
AALIYAH NCustomer Service. At this location, I had a dozen blankets on my order along with a truck and basic dolly. Upon picking up the truck, I was told they had no blankets to give me. Did U-Haul call me inform me that my order could not be filled so that I could make other arrangements? NOOOO. The blankets were taken off my order but how does that assist me in completing my move w/o damaging some items? Simply, it doesn't. I had to go purchase a dozen blankets to ensure my possessions were not damaged. My order was placed several days in advance. In my professional opinion, there is no acceptable reason for U-Haul to not have the blankets ready. Why would your employee at this location not inform a customer that their order could not be filled in it's entirety??? The employee is incompetent in regards to customer service because he made no effort to remedy the situation. He made no effort to make my U-Haul experience what I am used to. Remedial training is what this employee needs in regards to customer service.
DENNIS NKeep being kind and smiling.
MARCO BThe manager went over and beyond to help me but I forgot her name it’s sad but she was the nicest ever and Tony the guy he was also nice to me
keneesha r | Overall ExperienceVery pleasant experience...wonderful staff...easy process!
Valcena L | First ImpressionsVery professional and easy to setup.
MELVINA WToo expensive
KAYLA B | Overall ExperienceN/A
TIANA SEverything and Everyone was great! Personable service, accommodating and helpful.
Richard CGood experience all around , good storage, the truck ran well and outstanding folks
PATRICK MHad a slight hick up in the beginning. The unit ceiling is damaged so hopefully it doesn’t leak? But besides that the managers were great!
Leon E | First ImpressionsMaintenance on cleaning the vehicle.
BOBBY WMy lock was broken into and I moved out it was several items missing I told the rude man and he say it was his first time hearing of it
Natalie L | Overall ExperienceSomeone call me.
JAMES J | First ImpressionsStaff at this location is super friendly & helpful. The night drop box return feature is awesome! We will be back again!
Evelene WStorage was always clean and well lit. Management was always helpful and accommodating.
Phillip S | Overall ExperienceFor the short time I use the vehicle, it serve my needs very well, so therefore I was able to return it back sooner. Looking forward to doing Business at this location very soon. Thank You 😊
NATHANIEL HTodo esta perfecto es el mejor lugar no recomiendo la ubicacion de san jose jax fli
LIUBER PVery respectful and courteous
JESSIE LStaff was always helpful and informative. Highly recommend.
Robert G | Overall ExperienceIt was nice it was courteous customer service was and thank you
CYNTHIA CThey are really nice people
EDGAR CVery easy to do business with this location! The people are top-notch. Straight to the point customer service. Highly recommend.
STANLEY PContinue what you’re doing!
BRIAN PGreat customer service
CLEONIA BAll in this store are clean and the high quality service. My favorite in the u haul stores.
SANDRA GExcellent
EDNA CCabin and storage area were not clean when received. Gas tank was not full so had to guess how much to fill up. Had requested an appliance dolly and furniture pads when booking but they were not available at the location and no one let us know until we went to pick up. Trucks steering was sloppy making maintaining lanes difficult.
Ian LHad a dead battery one morning and called roadside service and they came quickly and replaced the battery. Excellent service!
William BQuick friendly service! Both employees I interacted with at the desk were knowledgeable and accommodating!
MICHELLE BGreat experience
JOHN GLocation was convenient, clean, and well maintained. Staff was friendly and efficient. Truck was clean, but right rear tire valve stem leaked air causing tire to constantly be at low pressure. Problem should have been caught by mechanic who maintains fleet.
BOBBY HVery good location . Excellent price . The owner and his wife very friendly
RICHARDINE AN/A
SONIA GNot a thing, everything your employees. Do They are well-trained. They all do a good job.
RAYNARD SGood
LEROY BI love the staff and nobody conduct a business. I was pleased with them and would refer them to other people and I would if I had to go back again I would pick them again. Thank you for all your participation and thanks Skip and his wife and his friends, the workers that were there thank you.
ZELMA C | Overall ExperienceNo problem
reuben s | First ImpressionsGreat service
EYNAR TThe staff was very professional and courteous
COURTNEY HThe gentleman helping me was friendly and fantastic
Jefferson LThe front and back of the uhaul was dirty and full of dirt and the 2 employees argued the entire time I was there
Candice FThanks alot Trent I hope I'm saying ur name right today. I had an issue with the gas and he understood he was very helpful 🙄 this store is the best I have had a storage in the past they will work with you skip and his wife are aces
Kiesha Wwell was not a good day. truck broke down. and what was suppose to be a hour and half job ended up being 3-4 hours because the truck broke down. was told by your staff they were going to talk to manager about refunding my money back due to the inconvenience plus i needed a appliance dollie and y’all didn’t have one
Michelle S | First ImpressionsYou guys are awesome ! Shout out for the 10% military discount!!! Don’t change a thing
PATRICK MNothing your team was awesome couldn’t ask for better.
Arthur LPolite and helpful
jessie LKeep doing the same thing 🙂
jessie LGreat Service and Mrs. Reanne the owner was so helpful and nice
Kenny TI would give this location 5 stars if they hadn’t had computer problems that caused about a 30 minute delay. These things happen! The rental agent remained helpful and pleasant, and did everything she could to complete my reservation as quickly as possible.
Mary WWould of liked access to the unit till 11 or 12
Anthony L | Overall ExperienceVery professional service
THOMAS ANever use unit B384. I went to close out unit and there was a lock on the unit that I never used nor did I placed a lock on unit B384. Spoke with Tony about it, he said the manager would be in the next day and to check back later. Spoke with manager the next day and we closed out the unit not knowing whom things were in B384 nor who's belonged are in there.
Margie B | Overall ExperienceNothing at this time
LYNN KYou give me one price and come with another price because it was the the wrong unit size .I just kept it because I was so tired
mamie b | First ImpressionsStaff was friendly, helpful, and mellow. I moved out and was still charged for the next month so I called and they were kind, apologized, verified the unit was clean and vacant, and refunded me the same day.
Hope H | Overall ExperienceThe general manager made a big difference in a difficult situation
jennifer M | Overall ExperienceYou already did! Thank you
Greg CThe staff members in the Argyle location in Jacksonville, Florida was nothing short of amazing. Reanne Mette and her colleague Tony were friendly and knowledgeable. My morning had been full of chaos and confusion. Renanne, gave me a sense of relief and confidence that this moving process might not be as bad as I was anticipating. For that I would like to say thank you.
Kandy S | First ImpressionsEveryone has always been very nice and helpful. Very easy to get in and out of much appreciated the service.
Jamie D | Overall ExperienceGreat customer service. Thank you!
Irkston J | Overall ExperienceI have used U-Haul for every move since 1990. You guys have always have been a great company and I’ve never used any other moving company. I just want to say thank you guys for your service.
Xiomara L | Overall ExperienceI have a unit at the Jacksonville, FL. and 295 location since 2004!! I started out with a 10x10 then graduated to a 10x20 and I have been a happy customer for 20 years!! I just got a new unit yesterday, now I have two storage units!! Thank you for being so awesome!! 🥰
PAULA B | First ImpressionsVery polite staff. Would highly recommend going here :)
Christopher F | First ImpressionsI have only just rented the space but everything seems to be just fine.
greg o | First ImpressionsOutrageous prices $50 for a tiny 5*5 locker
ADAM P | Overall ExperienceVery kind and helpful in the process
Cesar O | First ImpressionsReanne was fantastic and super helpful
Hope H | First ImpressionsThanks
CASSANDRA M | Overall ExperienceVery Friendly Staff and Nice Customer Service!Thanks
darnell b | Overall ExperienceI googled search to find this place and was glad i did. They were very pleasant and helpful!!
Tneshia A | First ImpressionsThe Staff was very professional and on point with a friendly atmosphere Thanks!
darnell b | First ImpressionsThe staff exceeded expectations. Above and beyond
Jeffrey B | Overall ExperienceMy small boat was left for 6 months with out checking it and when I returned it was exactly how I left it. Communication via email was prompt and accurate. Thanks to the General Manager Reanne for maintaining a secure and efficient operation
Benjamin F | Overall ExperienceI would recommend storage for short term. The facility was not kept clean. The last 3 visits, at least a week apart, I made the same trash was in the hallway. The 1st day I needed to get in the storage, I couldn't. I thought that was the purpose of the access card which I had but the rep didn't tell me there was an additional charge for extra hours. Also the late fees. Most late fees occur after 30 days. Uhaul charges them EVERY 15 days. People are already struggling and you nickel and dime them with fees.
AMYE M | Overall ExperienceWalk ways in the the storage areas are EXTREMELY dirty. Trash left all over. Storage units are extremely dark and not lit whatsoever.
Eric B | Overall ExperienceWonderful experience.
Jason A | Overall ExperienceThe manager and employees where very nice and helpful. If I ever need a storage unit anywhere around theat area I will definitely be going back there.
Larry D | Overall ExperienceFront desk was pleasant and helpful
Lila M | First ImpressionsVery nice people and very spacious
Tari'K A | Overall ExperienceClean and secure location. Outstanding staff and willing to help.
Amy I | Overall ExperienceWe were told that the first month would be free prior to the move in the reservationist told us that it would be free for the 1st month. However we ended up paying over $200 to get the unit.
Chinarda B | First ImpressionsTony was fantastic! Very helpful.
Patrick O | First ImpressionsThe staff is supper courteous and friendly. I have the storage for a while, the only thing I don't like is the fact is supposed to be climate controlled and I have noticed the ac hasn't been working very well lately and some of my stuff got messed up. I haven't checked all my boxes but I imagine some other things must be destroyed due to the heat.
Carmen K | First ImpressionsMy storage was so full of insect/ spiders was everywhere. I should have just use my Aunts shed if I wold have known this. From now own I will never use the storage outside...only climate control. Public storage should at least spray to insect down ...smdh
Channel K | Overall ExperienceVery clean storage facilities. Staff was always kind. Military discount for those in the service. Recommended to my mom who now has a storage there even though I left mine. Thank you!
erika s | Overall ExperienceVery informative and friendly !
Jeffrey s | First ImpressionsIt’s was very well put together
samantha w | Overall ExperienceThe staff were always friendly. Billed correctly and efficiently each month.
Elaine R | Overall ExperienceTre at Uhaul @ Argyle was very helpful and professional! Breath of fresh air to have customer service redefined! Tony was polite and friendly as well. Thanks, Derek
Derek G | Online Move InAppreciated the email notifying me when my payment was due.
Geri T | Overall ExperienceGreat customer service. Easily quite helpful.
Christina H | First ImpressionsThanks
Anthony P | First ImpressionsThe owners are wonderful. They are always so kind and helpful when I come into rent vehicles.
Edwinna H | Online Move InHave used this facility frequently and for long periods. Up to 4 unite at a time on some occasions. The cleanest and hospitable it has ever been. The restroom was clean and well supplied! Awesome!
NANCY A | Overall ExperienceNo issues.. had the storage only a week
shampree s | Overall ExperienceThere were a few times I went to my storage unit and there seemed to be homeless people living in or hanging out by a unit. I didn’t feel comfortable going to my unit on the 3rd floor alone so I always brought another person with me. The last time I went to empty out my unit there did not seem to be anyone there. Security of belongings were great though. Did not experience issues there.
Hannah L | Overall ExperienceVery good experience … courteous and helpful management.
TRUDIE M | Overall ExperienceThank you.
carmella h | Overall ExperienceBoth staff members were helpful and excellent.
Michael M | Overall ExperienceI fell behind on payments regularly and I get that’s on me, not the facility, but every single time I did, I’d come in two weeks later and there was still a lock on my unit. The most recent incident being when I paid halfway through the month, came in the day before my due date, and there was still a lock on my unit. So I couldn’t get moved out if I had wanted to (which I did because of this issue here exactly). The guy who helped me was nonchalant about it like I was bothering him to get the lock off my unit and it took two weeks for the manager to respond to my issues. She ended up giving me the month free starting the day she reached out to me, but she has been hard to reach the entire time I’ve been here with this U-Haul. The last time this had happened, not a single person was in the office for over 30 minutes and the manager wasn’t answering calls to the number on her card in the office. You would think they’d have a checklist every day to insure all units that had been paid were accessible to their renters. Overall I would absolutely not recommend if you want guaranteed access to your belongings while you’re caught up on payments.
Allison F | Overall ExperienceOnly putting average as there were never dollys at the elevator to move items, tons upon tons of trash near the elevator each time I’d come. Very unpleasant seeing that every other day.
Curtis E | Overall ExperienceEasy, fast and Good Price!
Jonathan E | Overall ExperienceRayenne was super nice .She was both informative and helped us with an issue we were having ..She did a perfect job. Because of her i would come back or continue to use Uhaul again
Scott P | First ImpressionsThe unit was not what I asked for but they didn’t tell me That the last unit I wanted would be sold if I didn’t take it right away called back a few minutes later still didn’t know it was sold till I went to move my stuff
debroah a | Overall ExperienceThank you!
Carla B | Overall ExperienceHigh disappointed and very upset!!! Paid over $8,000 in 17 months and when I went and got my stuff out of storage we had mold all over our furniture,my wife’s shoes that was in boxes and some clothes and other things.. Paid for a climate controlled room so I would have these issues and still did… So needless to say I spent the extra money for no reason…. Very very disappointing
Richard V | Overall ExperienceOverall experience is good.
TERESITA R | Overall ExperienceMilitary discount and obvious military friendly atmosphere.
Bill C | First ImpressionsMy experience was great and she was very helpful.
Amy I | First ImpressionsThe small units w No a/c are not worth it. Price is too high.I was paying $104. So I guess overall, the price is too high for all units
Billy W | Overall ExperienceFor being climate controlled, a little to hot. Not really clean, and furniture left out to long.
Harold H | Overall ExperienceThe owners are incredible people, I’ve been a prior customer and I returned. There is no better indication of excellence than a return customer
Ron W | First ImpressionsCustomer service representative wasn’t very friendly.. after renting the storage unit I was told there was a lock inside the unit, well needless to say there wasn’t one so I had to drive around another 10 minutes just to find a lock for the unit I am still very mad because it was a very bad storm and it delayed my timing of getting the truck back where I needed to take it.. so it was a bad experience overall..
ANGELINE S | First ImpressionsVery consistent service. Keep up great work!
YVETTE B | Overall ExperienceEverything was wonderful with one exception, i found people living in the storage area
William C | Overall ExperienceThey need cameras inside the buildings I didn’t feel safe going by myself to the back of the complex to get to my locker.
JANET E | Overall ExperienceGreat service
GABRIEL R | First ImpressionsUhaul had me scheduled for two (2) different pick up cities in Mississippi. It took me hours to get that straight. Then when I got back to Florida where I reserved a storage unit on January 30th, it was NOT available and the clerk couldn’t find it on his computer even though I had a copy on my phone that UHAUL sent to me to verify it. I had to go to another Uhaul storage unit to unload. And I couldn’t drop off the truck at the location where I have storage. Everything from the beginning was screwed up and caused me time and piney when the movers came to unload the truck. Uhaul is horrible. And I will post it on FB for everyone to know how terrible and unorganized Uhaul is. I will NEVER use Uhaul again.
Diane M | First ImpressionsThe staff are very nice and helpful
Olaoluwa O | Overall ExperienceThanks for being there when I needed U-Haul the most. The staff is very friendly. This location is always clean. I greatly appreciate everything that you have done for me and my family 💕 be blessed.
Tawanda M | Overall ExperienceThe management team is excellent and I would highly recommend their services. Units are spotless and easy access with carts to use for hauling our belongings to the unit.
Elaine R | First ImpressionsThe owners were both in the office, I came in after a very stressful situation and they were very understanding, really helpful and tried to accommodate me as much as they could. I appreciated the love shown ❤️ I left feeling better and with a rental.
Bridgette S | Overall ExperienceJust awesome STAFF. Is always willing to go above and beyond.
JOSEPHINE C | First ImpressionsVery good!
kenneth C | First ImpressionsThe majority of the staff are very friendly. But there are a some personal that are not very professional. But for the most part everyone is professional, knowledgeable and friendly staff.
FRANK M | First ImpressionsMs. Mette was very helpful and professional. I really enjoyed working with her. She is an excellent representative for your company. Good job Ms. Mette
BERNARD F | First ImpressionsExcellent service secure location and kind staff.
Raynard S | Overall ExperienceA lot of junk out side the elevator,but everything else it was ok
Amaury A | Overall ExperienceMy lock that I was told that would be in the unit was not there.
Venita M | First ImpressionsVery helpful and convenient in a time of need!
Rajni F | Online Move InI am satisfied with the accomodation of my things. My things were secured and thank you for the nice assistance.
jesusa p | Overall ExperienceThe ladies in the office were great!!!
brian g | Overall ExperienceThe door ways are 47 inches wide and you cannot get a standard 48” pallet through them easily at all. Also there are pipes and locks that come into that area too when you’re trying to move pallets so its even worse. So it might be fine for residential items but pallets are pretty much a No go. Office always very helpful and friendly.
Robert H | Overall ExperienceI recently took over my deceased husband unit in September 6, 2021 and I was told the unit was already in default only because he passed away on Aug 24th. My unit was empty with the exception of a chest drawer, all other personal and valuable items was removed. I ask the owner where was my husband belongings and he wasn’t able to explain what happen to missing items from the date August 10th of last payment received up until Sept 6th when I took over unit contract. I know they have cameras to verify who/when other belonging disappeared. I filed a police report because this action is unacceptable. It appears my items was stolen at this storage without any explanation or backup cameras to identify I'm TOTALLY DISAPPOINTED and will never use or recommend this UHaul Storage location to ANYONE!
Atawan T | Overall ExperienceI hope the remember the people who were the on the help me,! They were terrible!
Lisa C | Overall ExperienceN/A
Michael T | Overall ExperienceSkip and his lovely wife are beautiful people. Skip made my rental very pleasant prompt & most of all wonderful. God bless them both.
angela c | First ImpressionsJust wish the swipe was close to the gate.
Brenda W | First ImpressionsA few times the area by the elevator had a lot of stuff stacked there. Looked bad but was cleared out the next visit.
Nathan F | Overall ExperienceDo too the ac was not working at one point some of my food product was ruin.
VALENIE H | Overall ExperienceStaff went above and beyond to get me in the appropriate sized unit after my original choice was too small and too hard to get into for my couch. Very grateful for their help street closing hours.
Marcella M | Online Move InThanks for everything. But most of all thanks for saving me 200/month in storage costs. Now that my rental is closed :)
tim h | Overall ExperienceJust keep getting better
FREDRICKA W | First ImpressionsVery please with the services and unit. Thank you
Gwendolyn C | Overall ExperienceComputer system was not working properly but the staff got me through it.
Mark M | First ImpressionsStaff was rude and walked out in middle of myself checking in.
Kathy A | First ImpressionsHallway to the elevator needs to be cleaned up more frequently.
DAVID G | Overall ExperienceStaff was always kind and professional
JAMES A | Overall ExperienceEasy pick process. Truck was clean and ready to go.
Frank G | Overall ExperienceVery Helpful!
Priscilla E | First ImpressionsOverall I think the pricing is high for units that require temperature regulation. Otherwise ok. I was only there for a month
Terry G | Overall ExperienceI wasn’t informed that after sotton hour the storage will close
Miguel S | Overall ExperienceThank you
Etoyia N | Overall ExperienceYou need a restroom in the back for easier access, key card and key fob activated. It would have been nice to get a discount on multiple unit rentals. My move out date was 5/31/2021 not 6/5/2021.
Beverly Y | Overall ExperienceHe sido cliente por aproximadamente 1 año y no me arrepiento, al menos en esta hubicacion.
Jose A | First ImpressionsI’m not sure if when I originally made the reservation that I spoke with a representative from this location specifically so I don’t want to speak negatively about them, but overall I was disappointed with the storage facility experience. When I called to make the reservation months in advance, I spoke with some uHaul representative and explained to them what I have for furniture and they guaranteed the unit they were setting me up with would fit all of my stuff, well yesterday when I went to move in, we checked in and then drove back to the unit just to find there was NO WAY my stuff was fitting in there. I’m not even convinced that the unit was actually the dimensions we were given. Again, pretty disappointing and then they had no extra available units so I had to come up with a completely different plan and ended up not even using uHaul storage at all.
Ashley K | First ImpressionsGreat customer service!
Trinette M | First ImpressionsWasn’t noted that no elevator was in the building we rented a storage from and we have a storage in the second floor all ok though storage is great
Obed C | Online Move InFriendly staff, very clean storage and helpful at all times
Emmanuel B | Overall ExperienceI really love the people there they where very very nice and friendly when ever I need a storage again it will be there I tell everyone how they are and I will recommend them
demetta j | Overall ExperienceThanx Trey and Skip.
Mark R | Overall ExperienceIm rating it as average only because i reserved 2 climate controlled units and when we checked in they told us they over booked those so I had to have 1 that is not climate controlled. This caused unload8ng our uhaul from out of state to take much l9nger because we had to decide what would be ok in not climate controlled, etc.
Jacqueline B | First ImpressionsVery professional and very warm and inviting place. The staff are very helpfull great costomer service. I would recommend to everyone.
Eugene J | Overall ExperienceGood facility. We had no problems and the crew was very helpful whenever I needed them.
Kenneth W | Overall ExperienceYou provided me with a safe and easy to get to storage until we could find a home. Thank you!
Malika F | Overall ExperienceCustomer service was awesome, helpful and friendly.
Betsy T | First Impressionsgreat service
Eric M | Overall ExperienceThe friendly staff made my job easy by moving with the uhaul and storage area got a awesome deal and the customer services was awesome!!!! They get you in and out.
Khleba J | First ImpressionsI loved this ❤place they made my move so easy and smooth.
Victoria P | Overall ExperienceI will be back to rent a unit again
Anthony C | Overall ExperienceReanne and Joe were both pleasant and helpful. I would recommend others to use their facility.
George M | First ImpressionsThe reservation made on the phone was not available and had to settle for a different unit.
JESSIE T | First ImpressionsThe staff are very friendly, great customer service and I appreciate seeing the same staff who recognized me from previously renting a unit a few years ago.
Carol B | First ImpressionsBest service and helpful. First time for our family.
Angel M | Overall ExperienceAC could be a little cooler in units. Was very warm inside. Great staff very friendly and accommodating. Thank you for allowing us to unload the truck without being charged. Thanks Nathan
Nathan F | First ImpressionsKeep up the good work!
ELSIE F | Overall ExperienceHad to go back a week after I moved out of storage area to get them to take it out of computer. It was taken out the day I moved so I was getting bills and notices that I was late and I had went in the day I emptied it out and cleaned it out and told the lady in the office that it was empty the clothes at the account and Undoubtably she didn’t.
JAMES S | Overall Experiencetop notch really good. Very nice and helpful and very clean
dalton m | First ImpressionsThe team who runs this location really care about their customers
Karen A | Overall ExperienceTony is a great manager at this site...very helpful
JOHN F | First ImpressionsThis location always has great operators. Very helpful and friendly. This location is always very clean
CAROL S | Overall ExperienceI was over charge due to bring the truck back early. The contract didn't state what would happen if brought back early.You all need to let the customers know the pro's and Con's when bring a truck back.The customer should not have to find out the charges thru email. I also call 4 times and was hanged up on three time .
VALENIE H | First ImpressionsDue to being a busy place from time to time, you might need to go to the back building to find a flat cart to use.
Andrew B | Overall ExperienceI just wish that the access hours were 24 hours.
Tonya M | Overall ExperienceGood experience. Personal were very personable and accommodating. Thanks.
joseph c | Overall ExperienceWe had a very nice and friendly manager get us information, a quick tour of the unit, and got us started with our much needed storage unit. Excellent customer service!
Andrew B | First ImpressionsThe only part that really upset me is that one of the representatives called my husband “a f*cking idiot while trying to park the penske truck. I get it, people aren’t always a great driver. But to say that while he’s trying to park a 26 foot truck in such a small gated facility. I mean, it’s completely disrespectful. Of course, the rep apologized when i realized i was in the office when he said it. But still... you’re trying to run a business and literally call someone out who is paying you on their parking skills. It’s a little outrageous. It’s like me calling someone an a-hole in front of their wife for not putting the shopping cart in its proper place on the parking lot once you’re done using it. You just don’t do it. I’d still suggest going to uhaul, just not the one i was renting out of.
Dianna L | Overall ExperienceThe managers were rude they talked down on people. They were in their pajamas twice when we went up there
Alejandro C | Overall ExperienceStaff was very helpful and professional
DARLENE O | First ImpressionsExcellent service!
MARY T | First ImpressionsI greatly appreciated the staff on premises, Renna and husband and Tony who contacted me when I was past due on my account.
Regina W | Overall ExperienceEveryone is wonderful
Kyle D | First ImpressionsGreat people and fast service and facility very clean.
William B | First ImpressionsGreat unit - most did not have a 10X30 available, but Argyle did. :) The automated gate and card access system was much easier than using a PIN. Thanks for helping make our move easier.
Elizabeth S | Overall ExperienceI used a storage unit from U-Hl Moving & Storage of Argyle for about 6 or 7 months and also rented a truck for my final move. Everything about the process was easy and the staff were excellent.
Karen B | Overall Experiencegreat location, fast service and . clean and modern facility. Appreciate the quick checkin and competitive pricing....
Elizabeth S | First ImpressionsThe management team was awesome! She took the time to show me where my unit was located personally. Thank you for all your help!!
Sharon S | First ImpressionsN/A
Viveca B | Overall ExperienceVery good customer service
Jamie M | Overall ExperienceThanks for your services, I plan on coming back in the near future.
Yolonda G | Overall ExperienceGreat facility with great owners. Very nice people that will do their best to help you out.
Caelan D | Overall ExperienceVery friendly and knowledgeable
steven t | First ImpressionsConvenient, clean and people were always ready to help.
Pamela W | Overall ExperienceEverything was perfect and won't hesitate to get another locker again. Staff is the best in town!
John W | Overall ExperienceThe staff was very friendly and caring.
Casandra B | Overall ExperienceThe back of the facility was always stuffed with junk where the elevator entry is located. When visited there was always 1 or two roaches . I feel I should have been given a prorated refund back.
MARJORIE C | Overall ExperienceThe office staff was terrific. Very helpful and professional while still being friendly.
PATRICK G | Overall ExperienceThank you!! Staff was super helpful and kind! If I ever need a unit again that’s the location I will be going too!!
katherine S | Overall ExperienceNever had any issues with billing or anything like that. They even helped me when I couldn’t find my key and it was time to return unit. The lady was nice enough to stop autopay !
Camila H | Overall ExperienceWe will be recommending this storage location when asked by others. I am in customer service and the customer service experienced by this location over the past 5 years was nothing short of 5 star!
THOMAS F | Overall ExperienceExcellent, friendly, helpful staff. Clean, extremely well managed facility. Easy, convenient access and location.
Wally M | Overall ExperienceThe staff was very helpful and friendly
Patrica D | Overall ExperienceGreat service
FELICA W | Overall ExperienceVery helpfully very friendly and very professional.
JOSE R | Overall ExperienceThe dollies were very helpful and the staff very Professional.
Raymond W | First ImpressionsVery clean facility, nice and polite staff, helpful, quick
Jennifer W | First ImpressionsVery nice staff.
Constance K | Overall ExperienceAwesome. I had my storage for almost 5 years.
MARY R | Overall ExperienceI purchased a storage unit and when I arrived to the unit, there was a company lock on it and I was not able to move my things in it until the following day. This was a total disappointment.
tracy j | First ImpressionsVery friendly keep up the good work.
Shirley R | First ImpressionsGood
Fannie J | Overall ExperienceThank God for Melonie. The storage wasn’t big enough for 2 rooms of furniture when I made the reservation. I to get another storage unit but Melonie fixed the problem. Kudos to Melonie. 😊
Nancy L | First ImpressionsThe representative that assisted me was helpful and efficient
Korina D | First ImpressionsOur salesperson was WONDERFUL and KIND!!
matrice S | First ImpressionsVery clean and maintained facility...
Kristin L | Overall ExperienceMy car was in storage I had to take it out due to my car having had parts stolen from it while stored at your facility
Erica Q | Overall ExperienceVery clean and the service was great
sharolene n | Overall ExperienceTheir Customer Service is excellent. I had reason to speak to the Manager when I no longer needed my unit. My call was returned promptly and she was most helpful answering my questions.
LINDA P | Overall ExperienceTyler, Felix and Breon were all very courteous, friendly and helpful. They all worked hard to stay within the contract time limit. They were also careful to handle all items carefully. Well done!
Robert G | First ImpressionsGood Job
Alberta C | Overall ExperienceThank you
daniella l | Overall ExperienceTo was a very nice place.
LEE C | Overall ExperienceGreat place, very helpful when we had a billing error.
Jerry B | Overall ExperienceI was there for 7 years .unit was overpriced that is the reason I moved out.late fees were crazy.it was a complete rip off. The mangers that are there now are the sweetest and nicest people .
ROBERT C | Overall ExperienceRahman was very personable and understanding....love the convenience of having a storage...
maria s | First Impressionsenjoyed conversation and time used wisely
YOLUNDA O | First ImpressionsThe agents were very friendly and helpful.I would recommend this location to my friends.
Dorris S | First ImpressionsAwesome service and convenient. Thank you.
justin p | Overall ExperienceHad a great experience in uhaul nice secure and friendly place to store your stuff worry free, I would definitely recommend family and friends thank you .
ana c | Overall ExperienceAll Staff always helpful and friendly. Very efficient environment!
Larry K | Overall Experiencevery professional staff
Gwendolyn B | Overall Experiencewe use many (uHaul) locations & this is one the finest. Excellent staff.
Rian F | Overall ExperienceVery nice facillity. Eventhough the temperatures was to high,it should be no more than 80F
Miguel S | Overall ExperienceEverything was fine besides the fact that the hold and being charged again then having to wait days for the hold to be released
destinee c | Overall ExperienceThe Service here provided me with safe and clean facilities The prices were reasonable. Service desk was always friendly & helpful. For entire year I was with them I never had any issues. Love my stay
Teresa J | Overall ExperienceFriendly staff and well knowable, very helpful.
Brena S | Overall ExperienceI have and would use this facility again.
stefanie B | Overall ExperienceGreat service
DESTINI A | Overall ExperienceGreat services
Kaleena J | Overall ExperienceReanne was great will definitely use again.
cheryl k | Overall ExperienceIt was grewt for one-stop shopping. We were able to rent a truck for move in and move out.
GREGORY P | Overall ExperienceMore than once the customer service center acted like they were doing me a service. The communication with different employees was poor, with no follow up when I requested to speak with a manager.
JASON V | Overall ExperienceGreat service thanks!
Jeff J | Overall ExperienceWhat a great experience thank you
Thomas F | Overall ExperienceExcellent service. Everything was explained in detail.
Sirlemny M | Overall ExperienceExcellent except a cat accesses the property under the fence. Also, the rodent traps are obstructive to space in the unit and dump green powder in the unit if bumped - there must be a better way.
Kevin C | Overall ExperienceI chose to spend my money with a different company. This was the worst experience I’ve had with U-Haul by far!
Bri Y | ReservationMelanie was the best of all. She was the friendliest of all the staff and went out of her way to make my visit as good as possible.
keith k | Overall ExperienceThe staff is better than any other storage facility I’ve ever dealt with. Great job!
BRADLEY V | Overall ExperienceFast, easy, and friendly. Thanks
Kurt G | Overall ExperienceI hate that the telephone # is an answering service not even in the same state. I needed to talk to someone at the storage facility and not an operator. I called for a week straight only to be on hold
Angela N | Overall Experience.
ashlee z | Overall ExperienceI used this uhaul storage center for 12 months and received excellent service. I would use again in the future
Precious D | Overall ExperienceI used this facility for 2 years. Considering I had very heavy furniture that was on the second floor with NO ELEVATOR I was hesitant to move. My price went up almost every 6 months.
COURTNEY L | Overall ExperienceCleanest and safest storage facility I’ve ever had the pleasure of utilizing! Staff and owners are AWESOME at what they do. 11/10 will recommend and would patronize again!
Emily B | Overall Experience