Customer Reviews for U-Haul Moving & Storage of Argyle

2,503 reviews

8115 Blanding Blvd   Jacksonville, FL 32244
(I-295 and Blanding Blvd Next to Best Buy)

(904) 573-7940

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(904) 573-7940

8115 Blanding Blvd
Jacksonville, FL 32244
(I-295 and Blanding Blvd Next to Best Buy)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

THE CUSTOMER REP WAS PROFESSIONAL

William J. 
Rating:
4.0

Customer did not leave a comment.

THOMAS S. 
Rating:
5.0

Customer did not leave a comment.

Andrea T. 
Rating:
4.0

Customer did not leave a comment.

Brian C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ANGELA L. 
Rating:
5.0

Tre was very helpful. Good customer service!

Debra C. 
Rating:
5.0

Customer did not leave a comment.

Carol D.  |  Overall Experience 
Rating:
1.0

Inside of the vehicle smelled of pot and the interior window was extremely dirty. I confronted the person at the desk to tell them the issue and I was dismissed and ignored. Then after leaving I was charged a cleaning fee and 3 gallons of gas even though I returned the vehicle with the same amount of gas that I was provided. I will not be returning.

Dustin G. 
Rating:
5.0

Customer did not leave a comment.

Abnellys V. 
Rating:
5.0

Customer did not leave a comment.

Shaniqua B. 
Rating:
5.0

Customer did not leave a comment.

Carol H.  |  Overall Experience 
Rating:
2.0

The employee working in the office was very rude.

Larry B. 
Rating:
5.0

Excellent customer service by everyone I encountered.

Shaniqua B. 
Rating:
5.0

The only thing is the van smelled smoked in. Tony was friendly and very efficient when I picked up and returned the utility van. Thank you!!!

Edwinna H. 
Rating:
5.0

Customer did not leave a comment.

Jametriss F. 
Rating:
5.0

Customer service rep was friendly and helpful.

ALEX J. 
Rating:
5.0

Customer did not leave a comment.

Dorris S.  |  Overall Experience 
Rating:
5.0

Great customer service, Thanks everyone!

George M. 
Rating:
5.0

Customer did not leave a comment.

Sheila J.  |  Overall Experience 
Rating:
5.0

Awesome service!

Edward W. 
Rating:
5.0

Customer did not leave a comment.

Jonathan E.  |  First Impressions 
Rating:
5.0

When picking up the truck, the lady working was very friendly and helpful. Everything was very convenient.

Cathy S. 
Rating:
5.0

Military discount and obvious military friendly atmosphere.

Bill C.  |  First Impressions 
Rating:
5.0

My experience was great and she was very helpful.

Amy I.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

William H. 
Rating:
5.0

Customer did not leave a comment.

Greig T. 
Rating:
4.0

Customer did not leave a comment.

Charles S. 
Rating:
5.0

Only problem I had was getting the key to turn. Otherwise it was great

Donna S. 
Rating:
5.0

Customer did not leave a comment.

Keith M. 
Rating:
4.0

Customer did not leave a comment.

Charles B. 
Rating:
5.0

Van received was dirty, mud on the side of van and tires. The van looked as if it was returned the night before and rented to me the next day.

William W. 
Rating:
5.0

Customer did not leave a comment.

Jason T. 
Rating:
5.0

Customer did not leave a comment.

Tatenda N. 
Rating:
5.0

Customer did not leave a comment.

Adam B. 
Rating:
1.0

The small units w No a/c are not worth it. Price is too high.I was paying $104. So I guess overall, the price is too high for all units

Billy W.  |  Overall Experience 
Rating:
5.0

Older cargo vans need retired. Otherwise the people and services are excellent !

William B. 
Rating:
4.0

Customer did not leave a comment.

Sean T.  |  First Impressions 
Rating:
4.0

Make sure all trucks are stocked with the required equipment. Some of the trucks were missing dollies. My truck was missing the drop clothes.

Kamilah M. 
Rating:
5.0

Customer did not leave a comment.

guffey H. 
Rating:
5.0

Customer did not leave a comment.

Keyer V. 
Rating:
5.0

Customer did not leave a comment.

Victoria H. 
Rating:
1.0

I rented a dolly and when I got there they did not have any to rent. Because of this failed reservation I wasn't able to move anything and wasted 40 bucks

Jon B. 
Rating:
5.0

Customer did not leave a comment.

Deion P. 
Rating:
5.0

Customer did not leave a comment.

Mike R. 
Rating:
5.0

Customer did not leave a comment.

Isaiah D. 
Rating:
3.0

Customer did not leave a comment.

Fircade F. 
Rating:
3.0

For being climate controlled, a little to hot. Not really clean, and furniture left out to long.

Harold H.  |  Overall Experience 
Rating:
5.0

I was very pleased with representatives.

Israel C. 
Rating:
5.0

The owners are incredible people, I’ve been a prior customer and I returned. There is no better indication of excellence than a return customer

Ron W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shari H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Arnisha H. 
Rating:
2.0

Customer service representative wasn’t very friendly.. after renting the storage unit I was told there was a lock inside the unit, well needless to say there wasn’t one so I had to drive around another 10 minutes just to find a lock for the unit I am still very mad because it was a very bad storm and it delayed my timing of getting the truck back where I needed to take it.. so it was a bad experience overall..

ANGELINE S.  |  First Impressions 
Rating:
5.0

Very consistent service. Keep up great work!

YVETTE B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stacey B. 
Rating:
5.0

Customer did not leave a comment.

Chanse J. 
Rating:
4.0

Customer did not leave a comment.

debera b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kim S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rebecca R. 
Rating:
5.0

Customer did not leave a comment.

JAVAN H. 
Rating:
5.0

The outside of the van was clean but the inside was needed to be vaccum out. Other then that it was a good overall experience.

Tanya M. 
Rating:
5.0

Customer did not leave a comment.

SHIRLIE O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

horacio M. 
Rating:
5.0

Quick & easy to rent and return Very good customer experience

john C. 
Rating:
5.0

Customer did not leave a comment.

Bernice K. 
Rating:
4.0

Everything was wonderful with one exception, i found people living in the storage area

William C.  |  Overall Experience 
Rating:
5.0

NA

Charles H. 
Rating:
5.0

Customer did not leave a comment.

Herbert H. 
Rating:
5.0

Customer did not leave a comment.

Jane C. 
Rating:
5.0

Customer did not leave a comment.

Wesley W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

GRACY H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ismael T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Natasha A. 
Rating:
5.0

Great location and customer service

STEPHANIE C. 
Rating:
5.0

Mrs Reanne Mette was super pleasant, polite and easy to work with I will definitely go back

Mary M. 
Rating:
5.0

Customer did not leave a comment.

TYREN W. 
Rating:
4.0

Customer did not leave a comment.

Jordyne R. 
Rating:
3.0

Customer did not leave a comment.

PLESHETTE H. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
5.0

Customer did not leave a comment.

Bryan L. 
Rating:
4.0

Customer did not leave a comment.

Edson R. 
Rating:
5.0

Very good

Corderius H. 
Rating:
5.0

Very courteous and helpful staff.

Jerry P. 
Rating:
5.0

I rent from this location only

Tevin E. 
Rating:
5.0

Everything was great and the customer service was excellent. Thanks

charles E. 
Rating:
5.0

Customer did not leave a comment.

Destini G. 
Rating:
5.0

Customer did not leave a comment.

robert W. 
Rating:
4.0

Customer did not leave a comment.

Brett N. 
Rating:
5.0

Customer did not leave a comment.

flores A. 
Rating:
5.0

Customer did not leave a comment.

Jane C. 
Rating:
5.0

Customer did not leave a comment.

Randy R. 
Rating:
4.0

Customer did not leave a comment.

patrick B. 
Rating:
5.0

Customer did not leave a comment.

TROY D. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Customer did not leave a comment.

Monica H. 
Rating:
5.0

Super nice people! Job well done!

Barbara T. 
Rating:
4.0

Price was high for a 3 hour rental

Mary M. 
Rating:
5.0

Customer did not leave a comment.

Briana W. 
Rating:
3.0

Customer did not leave a comment.

Jelena B. 
Rating:
5.0

Customer did not leave a comment.

Ernest P. 
Rating:
3.0

Customer did not leave a comment.

Kandhi S. 
Rating:
4.0

Customer did not leave a comment.

Benny P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christine C. 
Rating:
5.0

Customer did not leave a comment.

Annabelle A. 
Rating:
5.0

They need cameras inside the buildings I didn’t feel safe going by myself to the back of the complex to get to my locker.

JANET E B.  |  Overall Experience 
Rating:
5.0

Great service

GABRIEL R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ronalds K. 
Rating:
5.0

Customer did not leave a comment.

Peggy B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jasmine M. 
Rating:
5.0

Customer did not leave a comment.

DERRICK P. 
Rating:
5.0

Customer did not leave a comment.

Keri S.  |  Overall Experience 
Rating:
5.0

Went smoothly.

Phillip R. 
Rating:
5.0

Customer did not leave a comment.

Semo A. 
Rating:
4.0

Customer did not leave a comment.

GRACY H.  |  First Impressions 
Rating:
5.0

Amazing vehicle and friendly help at pickup and return. Flawless experience.

Marc M. 
Rating:
5.0

Customer did not leave a comment.

DARLENE B. 
Rating:
4.0

Customer did not leave a comment.

SHERRITA Y. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

AHIDEE R.  |  Overall Experience 
Rating:
5.0

Keep doing what you are doing

Ellis W. 
Rating:
5.0

Customer did not leave a comment.

Brian W. 
Rating:
5.0

Customer did not leave a comment.

Rebecca F. 
Rating:
3.0

Clean the vehicles when they are returned so the next customer gets a clean vehicle. My vehicle had subway napkins, melting candy, dirty cup holders and dirt all in the floor. It was clear it was never vacuumed or probably even checked. Only reason why I just took it was because I was in a rush

Angel M. 
Rating:
5.0

Customer did not leave a comment.

jean T. 
Rating:
5.0

Nothing, great overall service.

Gerald D. 
Rating:
5.0

None

Julius L. 
Rating:
5.0

Customer did not leave a comment.

Yari M.  |  First Impressions 
Rating:
4.0

Uhaul had me scheduled for two (2) different pick up cities in Mississippi. It took me hours to get that straight. Then when I got back to Florida where I reserved a storage unit on January 30th, it was NOT available and the clerk couldn’t find it on his computer even though I had a copy on my phone that UHAUL sent to me to verify it. I had to go to another Uhaul storage unit to unload. And I couldn’t drop off the truck at the location where I have storage. Everything from the beginning was screwed up and caused me time and piney when the movers came to unload the truck. Uhaul is horrible. And I will post it on FB for everyone to know how terrible and unorganized Uhaul is. I will NEVER use Uhaul again.

Diane M.  |  First Impressions 
Rating:
5.0

The only thing that I view to keep customer service excellent is retain the very courteous gentleman on duty as much as possible. He is definitely a great asset for U-Haul.

Herbert J. 
Rating:
5.0

The staff are very nice and helpful

Olaoluwa O.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Sheterrica L. 
Rating:
5.0

Customer did not leave a comment.

David M.  |  Overall Experience 
Rating:
5.0

they were Spectacular!

Nathaniel E. 
Rating:
2.0

The person that helped me was not friendly at all

Tonda E. 
Rating:
4.0

Thanks for being there when I needed U-Haul the most. The staff is very friendly. This location is always clean. I greatly appreciate everything that you have done for me and my family 💕 be blessed.

Tawanda M.  |  Overall Experience 
Rating:
5.0

The management team is excellent and I would highly recommend their services. Units are spotless and easy access with carts to use for hauling our belongings to the unit.

Elaine R.  |  First Impressions 
Rating:
5.0

The owners were both in the office, I came in after a very stressful situation and they were very understanding, really helpful and tried to accommodate me as much as they could. I appreciated the love shown ❤️ I left feeling better and with a rental.

Bridgette S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christina N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Zenoba J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shade W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christina F.  |  First Impressions 
Rating:
5.0

Just awesome STAFF. Is always willing to go above and beyond.

JOSEPHINE C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kelly G.  |  Overall Experience 
Rating:
5.0

Very good!

kenneth C.  |  First Impressions 
Rating:
5.0

The majority of the staff are very friendly. But there are a some personal that are not very professional. But for the most part everyone is professional, knowledgeable and friendly staff.

FRANK M.  |  First Impressions 
Rating:
5.0

Ms. Mette was very helpful and professional. I really enjoyed working with her. She is an excellent representative for your company. Good job Ms. Mette

BERNARD F.  |  First Impressions 
Rating:
5.0

Excellent service secure location and kind staff.

Raynard S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Olaoluwa O.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

KEITH C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Traveotta S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Benjamin B.  |  Overall Experience 
Rating:
4.0

A lot of junk out side the elevator,but everything else it was ok

Amaury A.  |  Overall Experience 
Rating:
4.0

My lock that I was told that would be in the unit was not there.

Venita M.  |  First Impressions 
Rating:
5.0

Very helpful and convenient in a time of need!

Rajni F.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Connie P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nicole A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas C.  |  Overall Experience 
Rating:
5.0

I am satisfied with the accomodation of my things. My things were secured and thank you for the nice assistance.

jesusa p.  |  Overall Experience 
Rating:
5.0

The ladies in the office were great!!!

brian g.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Diana B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Frank R.  |  Overall Experience 
Rating:
3.0

The door ways are 47 inches wide and you cannot get a standard 48” pallet through them easily at all. Also there are pipes and locks that come into that area too when you’re trying to move pallets so its even worse. So it might be fine for residential items but pallets are pretty much a No go. Office always very helpful and friendly.

Robert H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARY L.  |  Overall Experience 
Rating:
1.0

I recently took over my deceased husband unit in September 6, 2021 and I was told the unit was already in default only because he passed away on Aug 24th. My unit was empty with the exception of a chest drawer, all other personal and valuable items was removed. I ask the owner where was my husband belongings and he wasn’t able to explain what happen to missing items from the date August 10th of last payment received up until Sept 6th when I took over unit contract. I know they have cameras to verify who/when other belonging disappeared. I filed a police report because this action is unacceptable. It appears my items was stolen at this storage without any explanation or backup cameras to identify I'm TOTALLY DISAPPOINTED and will never use or recommend this UHaul Storage location to ANYONE!

Atawan T.  |  Overall Experience 
Rating:
2.0

I hope the remember the people who were the on the help me,! They were terrible!

Lisa C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

pamala m.  |  First Impressions 
Rating:
5.0

N/A

Michael T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tomera R.  |  Online Move In 
Rating:
5.0

Skip and his lovely wife are beautiful people. Skip made my rental very pleasant prompt & most of all wonderful. God bless them both.

angela c.  |  First Impressions 
Rating:
4.0

Just wish the swipe was close to the gate.

Brenda W.  |  First Impressions 
Rating:
5.0

A few times the area by the elevator had a lot of stuff stacked there. Looked bad but was cleared out the next visit.

Nathan F.  |  Overall Experience 
Rating:
3.0

Do too the ac was not working at one point some of my food product was ruin.

VALENIE H.  |  Overall Experience 
Rating:
5.0

Staff went above and beyond to get me in the appropriate sized unit after my original choice was too small and too hard to get into for my couch. Very grateful for their help street closing hours.

Marcella M.  |  Online Move In 
Rating:
4.0

Thanks for everything. But most of all thanks for saving me 200/month in storage costs. Now that my rental is closed :)

tim h.  |  Overall Experience 
Rating:
4.0

Just keep getting better

FREDRICKA W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Betsy T.  |  Overall Experience 
Rating:
5.0

Very please with the services and unit. Thank you

Gwendolyn C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erica C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WANDA C.  |  Overall Experience 
Rating:
4.0

Computer system was not working properly but the staff got me through it.

Mark M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Latanya L.  |  First Impressions 
Rating:
2.0

Staff was rude and walked out in middle of myself checking in.

Kathy A.  |  First Impressions 
Rating:
4.0

Hallway to the elevator needs to be cleaned up more frequently.

DAVID G.  |  Overall Experience 
Rating:
5.0

Staff was always kind and professional

JAMES ANTHONY J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ivory W.  |  Overall Experience 
Rating:
5.0

Easy pick process. Truck was clean and ready to go.

Frank G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Heather M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacqueline B.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

BRAD B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

REESA S.  |  First Impressions 
Rating:
5.0

Very Helpful!

Priscilla E.  |  First Impressions 
Rating:
3.0

Overall I think the pricing is high for units that require temperature regulation. Otherwise ok. I was only there for a month

Terry G.  |  Overall Experience 
Rating:
3.0

I wasn’t informed that after sotton hour the storage will close

Miguel S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelly j.  |  First Impressions 
Rating:
5.0

Thank you

Etoyia N A.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MANSA E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Oscar H.  |  First Impressions 
Rating:
3.0

You need a restroom in the back for easier access, key card and key fob activated. It would have been nice to get a discount on multiple unit rentals. My move out date was 5/31/2021 not 6/5/2021.

Beverly Y.  |  Overall Experience 
Rating:
5.0

He sido cliente por aproximadamente 1 año y no me arrepiento, al menos en esta hubicacion.

Jose A.  |  First Impressions 
Rating:
2.0

I’m not sure if when I originally made the reservation that I spoke with a representative from this location specifically so I don’t want to speak negatively about them, but overall I was disappointed with the storage facility experience. When I called to make the reservation months in advance, I spoke with some uHaul representative and explained to them what I have for furniture and they guaranteed the unit they were setting me up with would fit all of my stuff, well yesterday when I went to move in, we checked in and then drove back to the unit just to find there was NO WAY my stuff was fitting in there. I’m not even convinced that the unit was actually the dimensions we were given. Again, pretty disappointing and then they had no extra available units so I had to come up with a completely different plan and ended up not even using uHaul storage at all.

Ashley K.  |  First Impressions 
Rating:
5.0

Great customer service!

Trinette M.  |  First Impressions 
Rating: