Only problem I had was getting the key to turn. Otherwise it was greatDonna S.
Customer Reviews for U-Haul Moving & Storage of Argyle
Jacksonville, FL 32244
(I-295 and Blanding Blvd Next to Best Buy)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Keith M.
Customer did not leave a comment.Charles B.
Van received was dirty, mud on the side of van and tires. The van looked as if it was returned the night before and rented to me the next day.William W.
Customer did not leave a comment.Jason T.
Customer did not leave a comment.Tatenda N.
Customer did not leave a comment.Adam B.
The small units w No a/c are not worth it. Price is too high.I was paying $104. So I guess overall, the price is too high for all unitsBilly W. | Overall Experience
Older cargo vans need retired. Otherwise the people and services are excellent !William B.
Customer did not leave a comment.Sean T. | First Impressions
Make sure all trucks are stocked with the required equipment. Some of the trucks were missing dollies. My truck was missing the drop clothes.Kamilah M.
Customer did not leave a comment.guffey H.
Customer did not leave a comment.Keyer V.
Customer did not leave a comment.Victoria H.
I rented a dolly and when I got there they did not have any to rent. Because of this failed reservation I wasn't able to move anything and wasted 40 bucksJon B.
Customer did not leave a comment.Deion P.
Customer did not leave a comment.Mike R.
Customer did not leave a comment.Isaiah D.
Customer did not leave a comment.Fircade F.
For being climate controlled, a little to hot. Not really clean, and furniture left out to long.Harold H. | Overall Experience
I was very pleased with representatives.Israel C.
The owners are incredible people, I’ve been a prior customer and I returned. There is no better indication of excellence than a return customerRon W. | First Impressions
Customer did not leave a comment.Shari H. | Overall Experience
Customer did not leave a comment.Arnisha H.
Customer service representative wasn’t very friendly.. after renting the storage unit I was told there was a lock inside the unit, well needless to say there wasn’t one so I had to drive around another 10 minutes just to find a lock for the unit I am still very mad because it was a very bad storm and it delayed my timing of getting the truck back where I needed to take it.. so it was a bad experience overall..ANGELINE S. | First Impressions
Very consistent service. Keep up great work!YVETTE B. | Overall Experience
Customer did not leave a comment.Stacey B.
Customer did not leave a comment.Chanse J.
Customer did not leave a comment.debera b. | Overall Experience
Customer did not leave a comment.Kim S. | Overall Experience
Customer did not leave a comment.Rebecca R.
Customer did not leave a comment.JAVAN H.
The outside of the van was clean but the inside was needed to be vaccum out. Other then that it was a good overall experience.Tanya M.
Customer did not leave a comment.SHIRLIE O. | Overall Experience
Customer did not leave a comment.horacio M.
Quick & easy to rent and return Very good customer experiencejohn C.
Customer did not leave a comment.Bernice K.
Everything was wonderful with one exception, i found people living in the storage areaWilliam C. | Overall Experience
Customer did not leave a comment.Herbert H.
Customer did not leave a comment.Jane C.
Customer did not leave a comment.Wesley W. | Overall Experience
Customer did not leave a comment.GRACY H. | Overall Experience
Customer did not leave a comment.Ismael T. | Overall Experience
Customer did not leave a comment.Natasha A.
Great location and customer serviceSTEPHANIE C.
Mrs Reanne Mette was super pleasant, polite and easy to work with I will definitely go backMary M.
Customer did not leave a comment.TYREN W.
Customer did not leave a comment.Jordyne R.
Customer did not leave a comment.PLESHETTE H.
Customer did not leave a comment.John L.
Customer did not leave a comment.Bryan L.
Customer did not leave a comment.Edson R.
Very goodCorderius H.
Very courteous and helpful staff.Jerry P.
I rent from this location onlyTevin E.
Everything was great and the customer service was excellent. Thankscharles E.
Customer did not leave a comment.Destini G.
Customer did not leave a comment.robert W.
Customer did not leave a comment.Brett N.
Customer did not leave a comment.flores A.
Customer did not leave a comment.Jane C.
Customer did not leave a comment.Randy R.
Customer did not leave a comment.patrick B.
Customer did not leave a comment.TROY D.
Customer did not leave a comment.William B.
Customer did not leave a comment.Monica H.
Super nice people! Job well done!Barbara T.
Price was high for a 3 hour rentalMary M.
Customer did not leave a comment.Briana W.
Customer did not leave a comment.Jelena B.
Customer did not leave a comment.Ernest P.
Customer did not leave a comment.Kandhi S.
Customer did not leave a comment.Benny P. | Overall Experience
Customer did not leave a comment.Christine C.
Customer did not leave a comment.Annabelle A.
They need cameras inside the buildings I didn’t feel safe going by myself to the back of the complex to get to my locker.JANET E B. | Overall Experience
Great serviceGABRIEL R. | First Impressions
Customer did not leave a comment.Ronalds K.
Customer did not leave a comment.Peggy B. | Overall Experience
Customer did not leave a comment.jasmine M.
Customer did not leave a comment.DERRICK P.
Customer did not leave a comment.Keri S. | Overall Experience
Went smoothly.Phillip R.
Customer did not leave a comment.Semo A.
Customer did not leave a comment.GRACY H. | First Impressions
Amazing vehicle and friendly help at pickup and return. Flawless experience.Marc M.
Customer did not leave a comment.DARLENE B.
Customer did not leave a comment.SHERRITA Y.
Customer did not leave a comment.MICHAEL M.
Customer did not leave a comment.AHIDEE R. | Overall Experience
Keep doing what you are doingEllis W.
Customer did not leave a comment.Brian W.
Customer did not leave a comment.Rebecca F.
Clean the vehicles when they are returned so the next customer gets a clean vehicle. My vehicle had subway napkins, melting candy, dirty cup holders and dirt all in the floor. It was clear it was never vacuumed or probably even checked. Only reason why I just took it was because I was in a rushAngel M.
Customer did not leave a comment.jean T.
Nothing, great overall service.Gerald D.
Customer did not leave a comment.Yari M. | First Impressions
Uhaul had me scheduled for two (2) different pick up cities in Mississippi. It took me hours to get that straight. Then when I got back to Florida where I reserved a storage unit on January 30th, it was NOT available and the clerk couldn’t find it on his computer even though I had a copy on my phone that UHAUL sent to me to verify it. I had to go to another Uhaul storage unit to unload. And I couldn’t drop off the truck at the location where I have storage. Everything from the beginning was screwed up and caused me time and piney when the movers came to unload the truck. Uhaul is horrible. And I will post it on FB for everyone to know how terrible and unorganized Uhaul is. I will NEVER use Uhaul again.Diane M. | First Impressions
The only thing that I view to keep customer service excellent is retain the very courteous gentleman on duty as much as possible. He is definitely a great asset for U-Haul.Herbert J.
The staff are very nice and helpfulOlaoluwa O. | Overall Experience
Customer did not leave a comment.Sheterrica L.
Customer did not leave a comment.David M. | Overall Experience
they were Spectacular!Nathaniel E.
The person that helped me was not friendly at allTonda E.
Customer did not leave a comment.Olaoluwa O.
Thanks for being there when I needed U-Haul the most. The staff is very friendly. This location is always clean. I greatly appreciate everything that you have done for me and my family 💕 be blessed.Tawanda M. | Overall Experience
Customer did not leave a comment.James W.
The management team is excellent and I would highly recommend their services. Units are spotless and easy access with carts to use for hauling our belongings to the unit.Elaine R. | First Impressions
I was charged for gasoline after i replaced it with more than the one i used after i told him when he askedFelipe R.
Love the strong support for our military on the wall... staff was super polite!! Truck was ready 15 mins before my reservation and had no problem taking care of me and getting me on the road in 10 mins ... love this placeAnneliza B.
The owners were both in the office, I came in after a very stressful situation and they were very understanding, really helpful and tried to accommodate me as much as they could. I appreciated the love shown ❤️ I left feeling better and with a rental.Bridgette S. | Overall Experience
Customer did not leave a comment.Timothy W. | First Impressions
Customer did not leave a comment.Christina N. | Overall Experience
Customer did not leave a comment.angela M.
Customer did not leave a comment.Zenoba J. | Overall Experience
Customer did not leave a comment.Viveca B.
Customer did not leave a comment.Shade W. | Overall Experience
Customer did not leave a comment.Amy Y.
Customer did not leave a comment.Christina F. | First Impressions
Customer did not leave a comment.Paul T.
They charged me 61.00 dollars for 10 ft truck for 19.95 starting the I got charged $.99ct a mile ,when you state on your web site $.79ct a mile . And they did not want to rent us the truck ,told to go down to the other U-Haul and she made a reservation. I came back in a min later and said please rent us a truck ! 10 feet .not helpful to send me away when they had as least 4 trucks that didn't have reservations til next day. I only needed for that night and I had the truck back by 8:00am .The service man I turned the truck back to ,he said just leave there and I will e mail u a receipt. Of course I said do now so you see and check in truck and check for damages in front of me . He made a discussed face but went ahead and did his job, and got up off the chair.Daryl F.
Customer did not leave a comment.Thomas D.
Lock for back not working. RustedJohn M.
The guy was rude the place smell like drugsMonette S.
There were roaches in the cab of the van..The after hours drop off was not customer friendly at all..very difficult to judge the gas that needed to be replaced.The gentleman that checked us in was very condscending.Very disappointed.Janet H.
Customer did not leave a comment.ANIS H.
Just awesome STAFF. Is always willing to go above and beyond.JOSEPHINE C. | First Impressions
Nothing. They did a great job!Robin I.
Customer did not leave a comment.Kelly G. | Overall Experience
The owners were super nice and made it a pleasant experience. Thank you so much!Victoria K.
Very good!kenneth C. | First Impressions
All went well, courteous service and hassle-free. Excellent service in my opinion.William B.
Customer did not leave a comment.Edgardo S.
Customer did not leave a comment.William S.
The majority of the staff are very friendly. But there are a some personal that are not very professional. But for the most part everyone is professional, knowledgeable and friendly staff.FRANK M. | First Impressions
Ms. Mette was very helpful and professional. I really enjoyed working with her. She is an excellent representative for your company. Good job Ms. MetteBERNARD F. | First Impressions
Excellent service secure location and kind staff.Raynard S. | Overall Experience
Customer did not leave a comment.Olaoluwa O. | First Impressions
Customer did not leave a comment.KEITH C. | Overall Experience
Customer did not leave a comment.Traveotta S. | Overall Experience
Customer did not leave a comment.Benjamin B. | Overall Experience
A lot of junk out side the elevator,but everything else it was okAmaury A. | Overall Experience
My lock that I was told that would be in the unit was not there.Venita M. | First Impressions
Very helpful and convenient in a time of need!Rajni F. | Online Move In
Customer did not leave a comment.Connie P. | Overall Experience
Customer did not leave a comment.Nicole A. | Overall Experience
Customer did not leave a comment.Thomas C. | Overall Experience
I am satisfied with the accomodation of my things. My things were secured and thank you for the nice assistance.jesusa p. | Overall Experience
The ladies in the office were great!!!brian g. | Overall Experience
Customer did not leave a comment.Diana B. | Overall Experience
Customer did not leave a comment.Frank R. | Overall Experience
The door ways are 47 inches wide and you cannot get a standard 48” pallet through them easily at all. Also there are pipes and locks that come into that area too when you’re trying to move pallets so its even worse. So it might be fine for residential items but pallets are pretty much a No go. Office always very helpful and friendly.Robert H. | Overall Experience
Customer did not leave a comment.MARY L. | Overall Experience
I recently took over my deceased husband unit in September 6, 2021 and I was told the unit was already in default only because he passed away on Aug 24th. My unit was empty with the exception of a chest drawer, all other personal and valuable items was removed. I ask the owner where was my husband belongings and he wasn’t able to explain what happen to missing items from the date August 10th of last payment received up until Sept 6th when I took over unit contract. I know they have cameras to verify who/when other belonging disappeared. I filed a police report because this action is unacceptable. It appears my items was stolen at this storage without any explanation or backup cameras to identify I'm TOTALLY DISAPPOINTED and will never use or recommend this UHaul Storage location to ANYONE!Atawan T. | Overall Experience
I hope the remember the people who were the on the help me,! They were terrible!Lisa C. | Overall Experience
Customer did not leave a comment.pamala m. | First Impressions
N/AMichael T. | Overall Experience
Customer did not leave a comment.Tomera R. | Online Move In
Skip and his lovely wife are beautiful people. Skip made my rental very pleasant prompt & most of all wonderful. God bless them both.angela c. | First Impressions
Just wish the swipe was close to the gate.Brenda W. | First Impressions
A few times the area by the elevator had a lot of stuff stacked there. Looked bad but was cleared out the next visit.Nathan F. | Overall Experience
Do too the ac was not working at one point some of my food product was ruin.VALENIE H. | Overall Experience
Staff went above and beyond to get me in the appropriate sized unit after my original choice was too small and too hard to get into for my couch. Very grateful for their help street closing hours.Marcella M. | Online Move In
Thanks for everything. But most of all thanks for saving me 200/month in storage costs. Now that my rental is closed :)tim h. | Overall Experience
Just keep getting betterFREDRICKA W. | First Impressions
Customer did not leave a comment.Betsy T. | Overall Experience
Very please with the services and unit. Thank youGwendolyn C. | Overall Experience
Customer did not leave a comment.Erica C. | Overall Experience
Customer did not leave a comment.WANDA C. | Overall Experience
Computer system was not working properly but the staff got me through it.Mark M. | First Impressions
Customer did not leave a comment.Latanya L. | First Impressions
Staff was rude and walked out in middle of myself checking in.Kathy A. | First Impressions
Hallway to the elevator needs to be cleaned up more frequently.DAVID G. | Overall Experience
Staff was always kind and professionalJAMES ANTHONY J. | Overall Experience
Customer did not leave a comment.Ivory W. | Overall Experience
Easy pick process. Truck was clean and ready to go.Frank G. | Overall Experience
Customer did not leave a comment.Heather M. | First Impressions
Customer did not leave a comment.Jacqueline B. | Overall Experience
Customer did not leave a comment.BRAD B. | First Impressions
Customer did not leave a comment.REESA S. | First Impressions
Very Helpful!Priscilla E. | First Impressions
Overall I think the pricing is high for units that require temperature regulation. Otherwise ok. I was only there for a monthTerry G. | Overall Experience
I wasn’t informed that after sotton hour the storage will closeMiguel S. | Overall Experience
Customer did not leave a comment.Kelly j. | First Impressions
Thank youEtoyia N A. | Overall Experience
Customer did not leave a comment.MANSA E. | First Impressions
Customer did not leave a comment.Oscar H. | First Impressions
You need a restroom in the back for easier access, key card and key fob activated. It would have been nice to get a discount on multiple unit rentals. My move out date was 5/31/2021 not 6/5/2021.Beverly Y. | Overall Experience
He sido cliente por aproximadamente 1 año y no me arrepiento, al menos en esta hubicacion.Jose A. | First Impressions
I’m not sure if when I originally made the reservation that I spoke with a representative from this location specifically so I don’t want to speak negatively about them, but overall I was disappointed with the storage facility experience. When I called to make the reservation months in advance, I spoke with some uHaul representative and explained to them what I have for furniture and they guaranteed the unit they were setting me up with would fit all of my stuff, well yesterday when I went to move in, we checked in and then drove back to the unit just to find there was NO WAY my stuff was fitting in there. I’m not even convinced that the unit was actually the dimensions we were given. Again, pretty disappointing and then they had no extra available units so I had to come up with a completely different plan and ended up not even using uHaul storage at all.Ashley K. | First Impressions
Great customer service!Trinette M. | First Impressions
Wasn’t noted that no elevator was in the building we rented a storage from and we have a storage in the second floor all ok though storage is greatObed C. | Online Move In
Friendly staff, very clean storage and helpful at all timesEmmanuel B. | Overall Experience
I really love the people there they where very very nice and friendly when ever I need a storage again it will be there I tell everyone how they are and I will recommend themdemetta j. | Overall Experience
Thanx Trey and Skip.Mark R. | Overall Experience
Im rating it as average only because i reserved 2 climate controlled units and when we checked in they told us they over booked those so I had to have 1 that is not climate controlled. This caused unload8ng our uhaul from out of state to take much l9nger because we had to decide what would be ok in not climate controlled, etc.Jacqueline B. | First Impressions
Customer did not leave a comment.Eliabeth E. | Overall Experience
Customer did not leave a comment.Jennifer B. | Overall Experience