Customer Reviews for U-Haul Moving & Storage of Beacon Woods

101 reviews

12412 US Hwy 19   Hudson, FL 34667

(727) 856-0605

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 7/4/2022: 7:00 am - 5:00 pm

Services at this Location:

Contact Us

(727) 856-0605

12412 US Hwy 19
Hudson, FL 34667

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 7/4/2022: 7:00 am - 5:00 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Ronald G.  |  Overall Experience 
Rating:
5.0

I had an awesome experience with Uhaul. thanks

Mary F W. 
Rating:
3.0

Communication with the customer and updating the tracker timeline.

Tally L. 
Rating:
5.0

Customer did not leave a comment.

Maurice D.  |  Overall Experience 
Rating:
3.0

Never got a receipt or email saying it was delivered. This is the only indication I've received that it's been received.

Bryan E. 
Rating:
5.0

Customer did not leave a comment.

Vincent S.  |  First Impressions 
Rating:
5.0

They need 24 hr access

Pricila M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Eileen C.  |  Overall Experience 
Rating:
5.0

Your staff is extremely helpful. John went out of his way to help accommodate my requests.

Brenda T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James R. 
Rating:
5.0

Customer did not leave a comment.

Allen C.  |  Online Move In 
Rating:
5.0

Very professional and helpful was a joy using the facility

ROBERT P.  |  Overall Experience 
Rating:
3.0

Chad was so patient with me in the midst of the constant chaos and distractions going on! Excellent will definitely recommend this facility. Thank you. Robin

Robin J T. 
Rating:
5.0

Staff was very helpful.

RANDY D. 
Rating:
5.0

Mindful movers of Tampa bay , They were excellent very personable and got the job done in rapid time very professional and easy to work with . I will use them again and refer them when I can . Thanks

SIDNEY S. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey E. 
Rating:
5.0

Customer did not leave a comment.

Laurie W. 
Rating:
5.0

Make more leg and foot room for passengers for a longer trip it leaves alot to be desired.

Cathy K. 
Rating:
5.0

No issues and I thank you!

Robert P. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Customer did not leave a comment.

Jonerick S. 
Rating:
3.0

All the staff are young and inexperienced. I went there and requested an enclosed trailer and the girl reserved an open trailer. Even after I specifically asked for enclosed. I had to go back with the paperwork and get it corrected. They could t figure it out so they started all over again. When I came to pick it up. Store says open at 9am I had to wait 15 minutes past that due to no one was in the office. Also that place says you can get in the garage doors at 7am and I could not. I got the trailer and it was not clean. One more thing. When I left the manager said just leave the door open and return the keys and lock because we do a walk through every morning and we will know you are gone. So I did just that and several days later I get a reminder for upcoming rent payment!! What?!?? Nothing at that location was smooth

MELISSA B. 
Rating:
3.0

Customer did not leave a comment.

Todd M. 
Rating:
5.0

professional team , super service, the manager John-outstanding, thank you!

Mark F. 
Rating:
5.0

Again, no need to improve. I have dealt with the personnel at this location before. They are very efficient. They know their job and they are very helpful.

MARIO P. 
Rating:
5.0

Customer did not leave a comment.

james H. 
Rating:
5.0

First time using them for a drop off.

CHARLES K. 
Rating:
5.0

All the locations that I encountered were wonderful.

MARIO P. 
Rating:
4.0

Customer did not leave a comment.

THOMAS A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Max B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brandi R.  |  Online Move In 
Rating:
5.0

just keep high standard as is, thank you

Mark F. 
Rating:
5.0

You are lucky to have Mr. Ethyn! He is costumer service oriented and communicates well with others. Look out Navy, here comes your future Admiral!☺️

Jerome B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

bonnie M.  |  Online Move In 
Rating:
5.0

Excellent! John was great, highly recommended!

Michael F. 
Rating:
5.0

Customer did not leave a comment.

PAMELA L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ramon R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dennis S. 
Rating:
5.0

Customer did not leave a comment.

Dennis R. 
Rating:
1.0

This is crazy first uhaul lies to me about the truck rental fees and I believe them but not only that the guy at the first rental place sets me up with the wrong unit then. I call and uhaul after two hrs moves my reservation farther down the road then I can’t get in. Is it’s after 10pm so then I had to pay up front online and on phone cuz they couldn’t say if the first uhaul was going to let my contract go and I get my first month rental free like online said so then they said they refunded the monthly charge to my acctount then when I get the truck rental charges ack there’s almost 80$ in charges that I was in aware of

Donald P.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

AARON C.  |  Overall Experience 
Rating:
5.0

While all was well with the location, I was asked every item again and waiting for the person to input info which confused me as I already reserved and gave the my credit card #. I understand asking for my DL even though it is on file due to verification but it took much longer at the desk than needed. CHANGED MY DELIVBERY LOCATION SAYING THEY COULD NOT FIND WHERE i WANTED. wHICH WAS STRANGE AS I FOUND IT WHEN I MADE THE RESERVATION. THIS CAUSED ME A LOT OF HEARTACHE THAT MORING WITH LOCATION AND TRYIUNG TO GET TO WORK.

DONALD H. 
Rating:
5.0

John, the manager, was very thorough and knowledgeable about your product and process.

Robert R. 
Rating:
5.0

The gentleman who runs the unit was very helpful when I started moving stuff in yesterday. The temperature is reasonable, and it's very clean.

Alicia T.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Mark K.  |  Overall Experience 
Rating:
5.0

The manager, John is an exceptional man. He makes every client feel special. For me, he was a bright lite in a most stressful time between my moves.

joan m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ernest S. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA L.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ROBERT RICARDO H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JASON S. 
Rating:
5.0

The staff was extremely helpful and answered all questions. Very nice people to deal with

LEON B.  |  Overall Experience 
Rating:
5.0

Super nice and helpful staff on both ends.

MARTHA J. 
Rating:
5.0

It was easy to rent & check in. The staff was very helpful.

MEREDITH V. 
Rating:
5.0

Customer did not leave a comment.

JUDITH M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PAUL T. 
Rating:
5.0

Customer did not leave a comment.

JOHN S. 
Rating:
5.0

John and Hunter were very nice and we appreciated the help they gave us with renting the truck and storage unit

LEON B.  |  First Impressions 
Rating:
5.0

I have had to rent many times in the U-haul blinds and for me it is the best place I give more than 5 stars 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

Maria B.  |  First Impressions 
Rating:
5.0

John was very helpful and explained the things we needed to drive the truck.

Louise V. 
Rating:
5.0

Very clean, I was impressed. More transportation carts would help when there are several people moving at the same time. I would recommend them to anyone looking for inside storage that is very clean and well kept.

Angela S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
5.0

Customer did not leave a comment.

Wayne V.  |  First Impressions 
Rating:
5.0

very nice employees and would recommend it to anyone.Thank you

Derek L.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CHERI D. 
Rating:
5.0

Representative was extremely helpful, fully explained the equipment and contract. Best customer service experience I've had in a long time.

MICHAEL H. 
Rating:
5.0

Staff is helpful, professional and knowledgeable. The facility is impressive, clean and secure but the best part was the helpful staff. They were great.

John L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tanisha L. 
Rating:
5.0

John is very friendly and helped us a lot. Thank you for the awesome service.

Karen G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ronald G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHARLES K. 
Rating:
5.0

Customer did not leave a comment.

Bernie E.  |  First Impressions 
Rating:
5.0

Great place thank you John for getting me set up

Susan G.  |  First Impressions 
Rating:
3.0

the store is recently new therefore, they do not have enough rental variety for the square footage.

NATHAN B. 
Rating:
5.0

Store manager is great!!!!

BILLY D. 
Rating:
5.0

Customer did not leave a comment.

WARREN M. 
Rating:
5.0

Above and beyond handling details

ROBERT RICARDO H. 
Rating:
4.0

Senior Citizens Discounts

ARIEL V. 
Rating:
5.0

Customer did not leave a comment.

THADDEUS W. 
Rating:
5.0

The service was friendly and very efficient. It all went very smoothly.

JOHN Q.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LEO L. 
Rating:
5.0

Customer did not leave a comment.

STEVEN R. 
Rating:
5.0

The employees at the Hudson location are the best very helpful and go above and beyond thank you

RAYMOND H. 
Rating:
5.0

Customer did not leave a comment.

Dennis H.  |  First Impressions 
Rating:
5.0

Honestly one of the better renting experiences I've had. Thank you

TROY G. 
Rating:
5.0

You worker answered aii my questions with knowledge and was very present to talk too

William W.  |  First Impressions 
Rating:
5.0

clean, extremely great customer service, haven't moved in yet, but very impressed already. Will recommend

Angela S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kenneth H. 
Rating:
5.0

Customer did not leave a comment.

Theresa G.  |  First Impressions 
Rating:
5.0

Great service and prices!

CATHERINE S.  |  First Impressions 
Rating:
5.0

Keep up the good work

LES E.  |  First Impressions 
Rating:
5.0

Great and fast service. Very pleased!!!

BILLY D. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER D. 
Rating:
5.0

Easy drop-off and well taken care of. Thank you.

BRADLEY G. 
Rating:
1.0

Appointment was made for an open trailer at 9 a.m. in the morning I arrived at 9:04 with the sign on the door will return at 9:25 no one ever showed up and I finally called U-Haul at 9:30 or 9:35 they sent me to another store on US Highway 19 they did not have an open trailer so as far as I'm concerned your customer service sucks

JOHN B. 
Rating:
5.0

Guy was very nice and explained everything to me

Wendy R.  |  First Impressions 
Rating:
5.0

The move started out rocky.. But that was due to family issues.. But once on the road everything went well.. Had to push drop off date twice, but did get it back Monday.. The people I talked to on the phone were Pleasant.. But my favorite was Walt at our storage and drop off.. He was very VERY NICE and was a God send.. Thank u uhaul!! Thanks Walt!!

Amanda B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALFRED V.  |  First Impressions 
Rating:
5.0

no thanks.

David C.  |  First Impressions 
Rating:
1.0

Make sure the darn place is of open, not a construction zone! With a drop box! The homeless person screaming at the top of his lungs in the middle of the parking lot was a nice touch though.

Wayne R. 
Rating:
5.0

Kat was excellent. I was evidently the first tenant and did not know access would be limited, but Kat gave me her personal number and said she would meet me with a 24-hour request. The facility appeared to be very clean, but still needs some painting and sprucing up! Appreciate the fact I was allowed to open a storage unit prior to the grand opening!

Helen B.  |  First Impressions 
No reviews have been submitted for this location.

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