Customer Reviews for U-Haul Moving & Storage of Bloomsburg

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Bloomsburg

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Al D.
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Customer did not leave a comment.

Aisley P.
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Great service. Easy to check in and check out. Had some trouble with online check out. Would recommend!

Susan H.
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Customer did not leave a comment.

Jason W.
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Very smooth transaction and great service. Affordable and reliable. Highly recommend!

JJ G.
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Customer did not leave a comment.

jason E.
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Customer did not leave a comment.

john k. | Overall Experience |
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Customer did not leave a comment.

Don L.
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Caroline R.
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The UBox was held in a narrow metal trailer and the UBox door was facing the inside of the trailer. In order to unload, we had to force the box to one side to undo the long latch, then force it to the other side in order to create a narrow corridor in which to carry the items out of the trailer. Had we had large furniture such as a couch, it would have been impossible to get those items out. There was no light inside the trailer as well so we unloaded by using a phone flashlight. All in all, less than ideal situation.

Jimmy M.
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Customer did not leave a comment.

Amanda S.
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Pam A.
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This is where I told you I was dropping it off but got a text telling me to drop off someplace I don't even know where it is. Took it to Bloomsburg and was told I would probably get charged for dropping off at wrong place. This is bull crap.

Jonathan S.
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Workers were great. Made the drop off process a breeze.

Robert G.
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staff at bloomsburg location are great. website said I would be contacted the week before my rental date. I received no notification regarding my reservation. 17 hours before my scheduled pickup, I had to drive to the location to confirm a vehicle would be available for me. I tried calling, but couldnt get through.

Donald G.
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Customer did not leave a comment.

ray L.
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Fred D.
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Nothing! Very nice experience...equipment was fine, the U-Haul representative was very helpful...just a pleasant experience overall will use again!

Lawrence P.
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Great customer service!! Well run store!

Scott R.
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Customer did not leave a comment.

Gavin S.
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Amir M.
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Quick and painless check-out and return process

William K.
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Customer did not leave a comment.

Graeme W.
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The roof on the trailer leaked and the employee wasn't masked in the store.

blaine o. | Overall Experience |
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The facility is fine, but when I emptied the unit out, I still had 3 weeks remaining on my monthly payment, and u- haul does not refund the remaining portion of the monthly payment. I lost $120.00. I don't think that is a good policy for a major storage chain to use. I asked for a refund and was denied. I'm not very happy with them. Moving is expensive enough, without getting ripped off by the storage company too.

Judith A.
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Customer service was great! Very good place to rent a truck!

Edmund R.
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Customer did not leave a comment.

Steven S.
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David was great and very helpful.

JEFFREY B.
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LINDA H.
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Mark L.
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Hilary C.
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Bloomsburg was a complete 180 from my previous experience. The gentleman was very helpful. He told me that I was given false information about my rental. And I was upset that the employees all say different things!! and makes it confusing for the renter. I'm frustrated with this whole experience. Because I emptied out the trailer the same day thinking I could get a partial refund. Bad business.

Chester N.
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Customer did not leave a comment.

Matthew P.
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Show them where the gas tank is.

Lona C.
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The truck was practically brand new, ran well, no complaints whatsoever about the truck. The office however was a different story. A business that serves the public should be aware that the occasional customer may need to use the bathroom. This bathroom looked like it could be very nice, if it were clean! The toilet water was literally brown! The smell was horrible! Spider webs everywhere! Sink was filthy! Cleaning the bathroom should be a priority every day!

colin H.
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Customer did not leave a comment.

Ryan G.
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Esther P.
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Charles P.
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Helen C.
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Ruth R.
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David K.
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Cab was filthy. Windshield was almost too dirty to see through. Rep was pleasant enough to deal with.

grant F.
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I was completely satisfied with my experience at U-Haul. The attendants were courteous and helpful. The vehicle was clean and operated very well.

Lisa C.
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Customer did not leave a comment.

Brian H.
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Tracy Y.
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No room for improvement! Extremely helpful and friendly staff!

TED H.
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Customer did not leave a comment.

Robert D.
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RICHARD N.
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Daniel D.
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sally H.
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Bill C.
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The tire pressure was a little low on the trailer tires. I noticed it at a refueling stop.

Owen A.
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Customer did not leave a comment.

PAUL S.
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The cab of the truck smelled like 5 cats had been left in there for a week. It was vile. My wife had a headache from the stink for the whole weekend while we were using this truck. It had obviously not been cleaned in a while, the dash was dirty. Definitely not cleaned between customers.

John M.
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Customer did not leave a comment.

Stephen F.
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great service!

WILBERT E.
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Customer did not leave a comment.

joe H.
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Talk with customers more.

Linda G.
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both the pickup and drop off experiences were very good and all employees very helpful. We forgot some items and called the next day after we dropped the truck off,the gentleman check and found the items and gave us a call right away. we would recommend the Bloomsburg location to everyone..

Prianka B.
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Customer did not leave a comment.

PETER M.
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Great and professional.

Kaila L.
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Justin N.
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Lauren C.
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Bonita M.
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Alison R.
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Cody W.
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I was in malvern, PA and called uhaul for a 15' truck. The guy on the phone told me nearest truck was in Bear, DE. It was an hour away but I needed a truck so I said yes. He took all my info even my CC number. I drove to Bear. No truck. Called uhaul and found out he never actually made the reservation but that there was a truck available in malvern, the place I started! Drove back to Malvern an hour back and got a truck. What a mess.

Ronald H.
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My big complaint was that we didn't have a truck at the proper location. The new location was 25 miles out of the way and that truck never arrived. This forced us to pick up a truck that was over 60 miles from the original pick-up location, setting us back 2 hours and increasing the pay for our helpers.

Jim P.
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N/A, Dan was very helpful and efficient

Allison R.
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Customer did not leave a comment.

JULIO A.
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Customer did not leave a comment.

mahmud K.
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The vehicle was not clean, the wind washer fluid level was low.

Pam T.
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Person was a little unfriendly. Had questions before pickup and he really didn't want to answer them until later at the phone call before pickup. So I was left with questions for a week until that phone call.

Manuel M.
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I have used U Haul at this spot a couple of time. They have always done a good job.

Joanne S.
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Customer did not leave a comment.

James Z.
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MARIA S.
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No problem at all super attentive and respectful

Evan Y.
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Above and beyond expectations!!!

Scott S.
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None

WILBERT E.
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Customer did not leave a comment.

Vincent M.
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Better customer interaction.

David Z.
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Customer did not leave a comment.

Rachel S.
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Customer did not leave a comment.

Douglas D.
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Very friendly and they were out to help me immediately. Sign could be sign far enough in advance to turn in and check out was very fast. Highly recommend the location and the operators!

Dayzsha S.
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It wasn't a location issue, but more of an issue with the mobile check in. My pick up time was 7am, and when I got there I had to fill out a whole bunch of extra information that could have been done the day before. Also, I had to put down "references" and they had to be called to confirm. My issue with this is that I didn't know I had to do this and not many people are up at 7am. I wasn't able to leave with the rental until around 8:15am. This is also something that could have been done the day before, and I feel like that option would have saved me a lot of added stress.

Eugene R.
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Customer did not leave a comment.

jeremy d. | Overall Experience |
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Dan was really great for the year and a half that we worked with him at this location.

Jason L.
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Customer did not leave a comment.

William B.
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Customer did not leave a comment.

Rebecca F.
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I would not recommend renting from Uhaul to my worst enemy. The customer service was by far THE WORST I've ever experienced, but what do they care- they already have your money and in my case, coming from such a rural area, I had no other options and they took full advantage of that. I was only notified that the auto transport we had reserved was not available the day before our long distance move and uhaul's solution was to have us drive another 25 minutes one way to pick it up at a location that had extremely limited hours. They did not offer any sort of apology for the inconvenience, let alone offer anything to offset the time and money spent on gas driving there in a 20 foot truck. Unless you'd like to add extra stress, costs, time and energy into your move, DO NOT RENT FROM UHAUL.

Cheryl C.
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Customer did not leave a comment.

Jeffery B.
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Customer did not leave a comment.

PASQUALE A.
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Nothing

kevin M.
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Customer did not leave a comment.

Clyde M.
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Customer did not leave a comment.

Ronald F.
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I have used U Haul almost exclusively. I have rented from different areas when needed. I have never been treated as well as at the Bloomsburg location. As a retired Human Resource Manager and at one time in charge of the customer relations department as well for a multinational corporation I speak from experience. Dan is an asset to your company. I hope he is treated well as anyone would benefit having him as an employee. His people skills are perfect for his position. Sincerely, Ronald H Freeman

Amy L.
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Customer did not leave a comment.

Frank L.
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Diane B.
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Gary H.
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Kari B.
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Truck leaks water and some of my boxes got wet

Jacqueline R.
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Customer did not leave a comment.

William D.
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Customer did not leave a comment.

william b. | Overall Experience |
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The sales person was great to work with. Thanks!

Jessica P.
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Customer did not leave a comment.

deedra r. | Overall Experience |
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Needs lights in each unit.

Theodore M. | First Impressions |
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The equipment, truck and car dolly was easy to use. The storage unit was easy to get to. The personnel there was friendly and very helpful.

denise l. | First Impressions |
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Very friendly, courteous, convenient, and easy to join and easy to use. Thank you for use of the hand cart too.

Lorie F. | Overall Experience |
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The roof leaked and got all over my leather couch and an electronic jeopardy game. I reported to your staff and they said I needed insurance. My couch is ruined and so is my game for classes.

Eric H. | Overall Experience |
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Helpful and convenient.

Frank L. | Overall Experience |
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The person was friendly and new what he was doing. I was happy with dealing wit them. I just wish i didn't have to move my daughter

Robert S. | First Impressions |
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The guy at store was great. I call your reservations them messed up the whole thing.

Jan B. | Overall Experience |
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The store manager was always on duty helping customers respectfully and efficiently on a host of matters. I have bought products, rented a storage locker, and rented trucks with satisfaction.

david b. | First Impressions |
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I came in to the office and the attendant was very courteous showed me the unit and ask did I have any questions. I was pleased with the service.

Jacqueline R. | First Impressions |
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Very easy return, no hassles.

John S. | Overall Experience |
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NA

jeremy d. | First Impressions |
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Daytime manager for this location is really great. Very easy to deal with. No nonsense and good sense of humor.

Sydney G. | First Impressions |
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Very helpful. Also quick and easy.

Lorie F. | Reservation |
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You guys let my ex husband buy stuff and charge to my credit card that was on file. Horrible practice.

Keith N. | Overall Experience |
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Staff was always ready to help.

DAVID H. | Overall Experience |
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Great place, enjoyed my experience

susan k. | Overall Experience |
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Dan Gottstein was very very helpful in coordinating the moves of my 6 U-Boxes from Bloomsburg storage to my home in Benton. GR8 Job ! thanx much, much thanx, Susan

susan k. | Overall Experience |
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Dan Gottstein was very very helpful in coordinating the moves of my 6 U-Boxes from Bloomsburg storage to my home in Benton. GR8 Job ! thanx much, much thanx, Susan

susan k. | Overall Experience |
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Dan Gottstein was very very helpful in coordinating the moves of my 6 U-Boxes from Bloomsburg storage to my home in Benton. GR8 Job ! thanx much, much thanx, Susan

susan k. | Overall Experience |
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Dan Gottstein was very very helpful in coordinating the moves of my 6 U-Boxes from Bloomsburg storage to my home in Benton. GR8 Job ! thanx much, much thanx, Susan

susan k. | Overall Experience |
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Dan Gottstein was very very helpful in coordinating the moves of my 6 U-Boxes from Bloomsburg storage to my home in Benton. GR8 Job ! thanx much, much thanx, Susan

susan k. | Overall Experience |
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Dan Gottstein was very very helpful in coordinating the moves of my 6 U-Boxes from Bloomsburg storage to my home in Benton. GR8 Job !!! thanx much, much thanx Susan

Julia M. | Overall Experience |
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Paul was awesome

JHON S. | Overall Experience |
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Was not open memorial weekend when I moved my daughter out into her dorm, I was charged another month even after explaining, also I did not even occupy unit #260 for a full month I acquired it a week

No reviews have been submitted for this location.

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