Staff were very friendly and helpful. Will recommend to everyone. Facility was always clean.STEVE E. | Overall Experience
Customer Reviews for U-Haul Moving & Storage of Bridgeton
Bridgeton, NJ 08302
(Next to Bridgeton Diner)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
Special Operating Hours
- 11/25/2021: 7:00 am - 3:00 pm
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The place is clean but the storage spaces are extremely small. I ended up having to rent 2 garages. And they up charge by requiring you to buy their locks for $12 each. I would only recommend for storing very small items or boxes.Faith U. | First Impressions
Customer did not leave a comment.Drew B.
Customer did not leave a comment.Gerald C.
The experience on the NJ end was great. However, once the box left and was late arriving it was difficult to get information from the LA office. Finally, your expediting crew (Jodie was great) assisted, andt he box finally arrived (although it was 4 days passed the promised date)!Kathy W.
Customer did not leave a comment.John L. | Overall Experience
Shout-out to Branden for going over-and-above to be helpful. Charismatic, easy to talk to, and provides great customer service.Chelsea G.
My only issue was that the trailer I viewed prior to rental had slats in side that allowed tie downs to be used. The one I was given did not. I did not know this at time of rental. It made my move much more difficultRobert D.
Customer did not leave a comment.Angela W. | Overall Experience
Customer did not leave a comment.Robert P.
Customer did not leave a comment.Freda S. | Overall Experience
Excellent experience this time.William C. | First Impressions
Friendly, helpful personal.Drew B.
Great job!Arthur J.
Customer did not leave a comment.David S.
Customer did not leave a comment.Kenneth K.
Customer did not leave a comment.Ivore G.
Terri the manager is awesome. Place is always so clean and I always felt comfortable storing my belongings there. A1!Daniel M. | Overall Experience
Customer did not leave a comment.Donna M.
Customer did not leave a comment.Jerry L.
The friendliness and professionalism was amazing from EVERY employee. That is by far hard to come by. I will drive to the next city over just to do business with them.Crystal C. | Overall Experience
Speak with Teri she made sure I was taken care of and had the proper rental for the job thank youScott B.
Nothing it met my needsHenrieta J.
The manager Terry foster. Was very professional and helpful helpful. If there was something your company couldn’t help me with.She sent me in the right direction. I’ve had several storage is in my lifetime.This was the best experience due to the great managementDanny S. | Overall Experience
Customer did not leave a comment.Odline C. | First Impressions
Customer did not leave a comment.David W.
Was very satisfied with whole experience.Alan N.
Customer did not leave a comment.DIARA R. | Overall Experience
Have the rental where it was ordered !Peter L.
Everything was good until I put gas in the tank. The truck took 8 gallons of gas for a 48 mile round trip and the truck was only three quarters full. It sounded like the motor had a miss. Like a spark plug or a bad spark plug wire. Either way. 6 mls to the gallon is not except able. But the employees were Very nice.John S.
Customer did not leave a comment.Tiffany W. | First Impressions
Customer did not leave a comment.Jerry L. | Overall Experience
Customer did not leave a comment.Hope F. | Overall Experience
The customer service was AMAZING! I came in and saw a line and got discouraged that it would take a while. They were so fast and efficient that I was helped in no time! They were SO nice too! I live in another city and would definitely come back to this location and recommend others to do the same.Crystal C.
1- Have better communication with the customer when something changes. I was literally called and told the location of my van pick up was changed to Bridgeton AFTER I had just pulled in to the the original Vineland location. And my reservation was literally confirmed the day before that it would be in Vineland. Then, the person who called me was quite abrasive in letting me know about the switch. She said â€œyou know your pickup is n Bridgeton, right?â€ In a very sarcastic tone. Completely unprofessional. 2- While the truck was in good working condition, it wreaked of a strong urine scent. There was no place to comment on the initial pickup survey about this.Patricia M.
overall experience poor general manager Terri Foster seemed very nervous and unsure what she was doing in the hookup of the car transporter poor people skills Vineland Delsea ave. store much betterJoseph Y.
Customer did not leave a comment.Edward C. | Overall Experience
Great serviceJonathan E.
The staff in Bridgeton was helpful. We received no notification though the box arrived at its destination. Also no one advised an appointment n was needed to access the box and person was rude to my daughter when went to get in because has no appointment. Afterward in getting box it went much smoother. Your website needs work however. I kept trying to do thing online it told me I could do bit it would not let me so I would have to call and spend 20+ minutes on hold to speak to an agent.Marikay G.
Communicate. My boxes were shipped over a week late and it wasn't communicated to me until the day before they were supposed to arrive.Jovana F.
The facilities felt well maintained and probably cleaned, however, the staff is the true reason for such a great experience.Eliseo C. | Overall Experience
Totally satisfied with my rental experience.Joe A.
Customer did not leave a comment.Brandon M.
I feel on the website to make a reservation, you should be more specific as too what the customer is actually going to have to pay. I was not aware of all the taxes and BS I was going to have to pay after the fact. Online it said 39.95 then the insurance was 14.00 then the regular taxes. Then when I returned the truck I barely used ANY of the gas when I got the truck it was at a half tank then when I brought it back I'm told it was way less which is again BS. So my total went from 50-60 bucks to when i got there to pick up the truck 92 and some change, then by the next day your company took another 104.25 out of my account without my knowledge which is not okay! SO ALL TOGETHER I PAID ALMOST 200 BUCKS FOR A DAMN UAHUL THAT on line didn't state all the extra bullshit your company charged me for. NEEDLESS TO SAY I WILL NEVER USE YOUR COMPANY AGAIN CAUSE YOU GOT ME FOR MONEY I HAD NO RECALATION OF . I knew what it said online of what I would have to pay when I came to pick up the truck that's why i decided to use a UHAUL TRUCK!Eva C.
I worked with Brandon my entire experience with your facility. He went above and beyond. When ever I visited and he was free he always took the time to check with me to make sure everything was ok. Unfortunately a friend of mine didn't get the same level of service. In this age of technology I would think Uhaul would have a backup system in the camera system since alot of storage units are long term. She lost Her entire life of personal item's and us deviated.. Going forward if I need units I will check how long cameras are viewable.Sue Ellen H. | Overall Experience
Customer did not leave a comment.Sue-Ellen H.
Customer did not leave a comment.Sue Ellen H.
I thought everything was perfect.Florence J.
Customer did not leave a comment.robert H.
Customer did not leave a comment.courtney C.
awesome service amazing people well doneBrian O. | Overall Experience
Very professional from the start till the end of the delivery process thanks again.William D.
GreatFrances H. | First Impressions
Customer did not leave a comment.Jesus G. | Overall Experience
Thanks for help me with my stuff. I like it places like this 👍Jose i. | Overall Experience
Customer did not leave a comment.Naketta L.
Terry is the best!Dennis D.
Customer did not leave a comment.DOUGLAS J.
Honestly this was the best service experience I have had since covid started. Prompt, responsive, friendly and knowledgeable people. This year and 1/2 has been so challenging and the Uhaul experience was a breath of fresh air. I thank you from the bottom of my heart!Renee F.
My truck did not have air conditioning and it was over 90 degrees, if I pay close to $200 for a vehicle it should at least have air.John K.
Parking garage doors are always brokenCrystal H. | Overall Experience
Customer did not leave a comment.Kimberlee P. | Overall Experience
Customer did not leave a comment.Margarita C. | Overall Experience
Customer did not leave a comment.Dave D.
Was moved from a place close to Wildwood to pick-up truck to a place 47 miles away in Bridgeton NJ. I was granted extra mileage, but had to give up half of the last day of vacation with my grandkids to pick up equipment. Not this location's problem. Why was my reservation not honored at the Railroad Ave in Rio Grande location?JAMES H.
Excellent customer service. Everything went smoothly my box arrived early and overall they are very accommodating. Would highly recommend.Susan R.
Customer did not leave a comment.Sharon W. | First Impressions
Brandon was very informative and helpful. A pleasure dealing with him and the other staff.Sue Ellen H. | First Impressions
Customer did not leave a comment.Marcelino R. | First Impressions
Brandon was very Helpful. With all the changes I had him do he was very Pleasant. I will Gladly recommend this location.Sue-Ellen H.
You guys were Great!! Very clean facility and the staff was always welcoming and willing to help. If I ever need a storage unit again, best believe I'll be back! Thanks for being great over the past year.Jake J. | Overall Experience
Customer did not leave a comment.David M.
Customer did not leave a comment.Kiara M. | Overall Experience
Customer did not leave a comment.Tiffany G. | Overall Experience
Customer did not leave a comment.Christoph D.
Only reason I even gave this 3 stars was because of the staff we spoke with. They were trying to be as helpful as possible in a disaster of a situation. Other than that, this was probably the worst experience we have ever dealt with. I will never use this service again and would never recommend anyone to. U haul should just stick to the truck rentals because that was the only thing that went seamless.Trisha E.
Customer did not leave a comment.Jessica H.
Customer did not leave a comment.STONE S. | Overall Experience
I told my cousin about the Uhaul storage. The young men were very help and Courteous.Arlene H. | First Impressions
The Ubox staff at both my pickup and delivery locations were extremely friendly and pleasant to deal with.Ervin H.
Customer did not leave a comment.Gerard S. | First Impressions
They are extremely friendly and helpful at your Bridgeton NJ site.Sheryl O.
Motorcycle railer had a substantial vibration while towing by a very experienced driver in a full sized truck both loaded and empty.Joseph K.
Customer did not leave a comment.Sheryl O.
The fact that the staff finds all sorts of ways to overcharge you and not inform you of these hidden charges really made my experience horriblejarvis B. | Overall Experience
Customer did not leave a comment.Kathryn B.
Customer did not leave a comment.Jesus J.
Customer did not leave a comment.Guy M. | First Impressions
Customer did not leave a comment.David S.
Customer did not leave a comment.Scott E. | First Impressions
At least two I got yes and I love one medicineNorman K.
It was great service. Thank you. The staff that picked up and dropped off the boxes were terrific and very flexible.Sean Q.
Customer did not leave a comment.WADE M.
I signed a contract weeks ahead of time to pick up the truck at 1030am. I was on a tight schedule, paying people waiting in south jersey to load up the truck. I did get a truck, and was over 2 hours behind schedule! I had to pay the people waiting extra! Why sign a contract if you can't deliver the promised time?Kellie S.
Customer did not leave a comment.Thomas B. | First Impressions
Extremely helpful and friendly staff member. Bathroom was immaculate as well as the storage facility itself.Kelley M. | First Impressions
Accurate readings for gas and mileage.Mark H.
Customer did not leave a comment.Kenneth P.
Great customer service! Owners are so nice!iris T.
I am extremely happy with Bridgeton U-Haul and Storage. Terri assisted me in the morning and was incredible! The building is the cleanest storage place I've ever seen. We also rented a 26 foot truck and we're happy with it. I will never go to another storage or truck rental place again.Brett C.
The guy that helped me was so wonderful and helpful I had a full breakdown in the store and he helped me out with everything I needed upgraded the storage unit I needed because it was too small just overall so helpful and sweet.Nazahry T. | First Impressions
Customer did not leave a comment.Brett C. | First Impressions
My experience with this facility has been superb!! The manager Terri was very helpful, friendly and knowledgeable. The units were kept clean and well lit. I would recommend this storage facility to anyone with no reservations.Beverly C. | Overall Experience
Customer did not leave a comment.devin E.
Customer did not leave a comment.Joshua C.
I found everything at uhaul was so professional and understanding as our plans changed. The staff was over the top friendly and helpful. My only criticism was there is a prolonged on hold wait time for the times I had to call. The website though is very user friendlyJoel E.
Customer did not leave a comment.Sam R.
Customer did not leave a comment.Kimberlee P. | First Impressions
Customer did not leave a comment.Tommie F.
Car has 2 leaky tires on the front. Attendant very nice and helpful at pickup location.Kevin W.
Very dissatisfied with the U-Haul reservation. When I booked the trailer, I chose Glassboro, NJ since it was the only location to guarantee the trailer size. When I arrived in Glassboro after a 1 hour trip, I was tole the store location was changed to Bridgeton, NJ a 35 minute trip away. When I arrived in Bridgeton, I was told "national" changed the location, I did recieve a call the night before the reservation and was asked if I knew where U-Haul was located. I assumed they meant Glassboro so I did not not need directions. This location change added 60 miles and 1.5 hours to the move. I was not happy!!! P.S. the staff at both locations were fine, it was only the snafu with U-Haul changing locations that was unacceptable.Fred C.
Customer did not leave a comment.Elijah B.
Gracias! 👍🙏Donna H. | First Impressions
Kind and friendly staffPaul C.
Customer did not leave a comment.lakesha j. | Overall Experience
Very friendly , service and quick, with highly recommend anyone!!🤗Andrea B. | First Impressions
Customer did not leave a comment.Robin H. | First Impressions
Customer did not leave a comment.Pamela B. | Overall Experience
Customer did not leave a comment.Jaime R. | First Impressions
Customer did not leave a comment.Yahya A.
Nothing everything was fine and very professionalNorman K.
Customer did not leave a comment.Warren K. | Online Move In
Devon Chinese at the Bridgeton location was very nice and resourceful with helping us well versed in rules logging into storage and departing thank you so very much and on Dante picking up and returning very convienent and saferobin c. | First Impressions
Customer did not leave a comment.WILLIAM S. | Overall Experience
Customer did not leave a comment.Steven W.
Customer did not leave a comment.George D.
My shipment was guaranteed for April 30th 2021. Only two of the three boxes arrived. The third box was scheduled for Washington State. My third uBox sat and sat in Bridgeton, NJ. It arrived on the 8th of May. On the 9th, I was charged $111.65 for EACH container. My other two boxes would not have been there had the third one been on time.. I was not going to pay movers twice to do the same job. I asked to have the storage prorated because I had movers remove my things on the 17th. I was told they don't do that. Does uHaul often make errors and not compensate its customers? $400 for 8 days late was not enough. I needed my things when promised, if not before. Initially, I was told by Las Vegas that my two boxes had not even arrived. Seems they had not checked them in. I am 70 years old, I do not have the income to waste because someone made an error on your end. I've been told, both in NJ and in Vegas, this doesn't happen often, but another person told me it does! I read reviews online before I I called your service. Now I see that many of the complaints were correct. I didn't want to believe it initially. By far, this was the worst moving experience, I've had. And I have moved a few times since 2013. I was told that additional compensation would be forthcoming. Where is it? No one seems to know. I'm wondering if someone will even read this review...Imogene B.
Customer did not leave a comment.Michele A.
Customer did not leave a comment.Alana G. | Overall Experience
Customer service was awesome best uhaul I've been to.Jacob S.
Customer did not leave a comment.Yvette R.
Found the drivers excellent, in store people fine. The huge deficiency in my opinion is customer service through any of the 800..877 numbers. Hold time and the ability to assist. I had excellent help at the actual U Haul locations.Mary T.
Customer did not leave a comment.Joaquim V.
Customer did not leave a comment.Alice C.
Drivers on both ends of the move were very friendly and professional.Mark M.
Customer did not leave a comment.Erin G. | Overall Experience
Customer did not leave a comment.Collin D. | First Impressions
Customer did not leave a comment.Collin D. | Overall Experience
Good job!MARY S. | First Impressions
Customer did not leave a comment.Joseph R. | First Impressions
Prices way to high! Change that'Nataiah G.
Customer did not leave a comment.David L. | Overall Experience
I would love a member of management contact me outside of the site manager. I would love for a district or regional manager to contact meDavid B.
Customer did not leave a comment.Joseph J.
Excellent customer service and helpful staff. Very clean and well maintained / secure facility.KENNETH R.
Great customer assistance, easy to work with and accommodating!KENNETH R. | First Impressions
Customer did not leave a comment.Robert W.
Everyone I dealt with was professional, courteous and friendly. They make everything easy.Jane R. | Overall Experience
The delivery person was awesome both timesðŸ¦‹Dawn D.
Customer did not leave a comment.Penny M.
Customer did not leave a comment.Sandra W.
Customer did not leave a comment.John S. | Overall Experience
Customer did not leave a comment.Rose W.
Excellent service. All were very professional and a pleasure to work with!Patricia M.
I just want to commend both of the women drivers in No and Florida. They were extremely pleasant . I appreciate both of them . Thanks for getting my belongings safe to the driver from nj to fl .joseph S.
Customer did not leave a comment.Gertrude D.
Customer did not leave a comment.Kimberly K.
Excellent service, all equipment was spotless. The store supplied anything you could possibly need. Thank you Z MooreZoe M.
Customer did not leave a comment.Brandon H.
Every thing was great. Nice people, very clean truck.Kevin C.
Very nice employeesSTEPHANIE S. | Overall Experience
Been with them for a year, never have had any issues EVER! I lost my key card, no problem.. .replaced same day. Needed to change my debit card, no problem...made it easy. Spent $175 a month for the temp control as I had to store books and pics...so worth it. Always clean too. Thanks to the staff for always being helpful and very friendly.Sabrina S. | Overall Experience
Los escogí por las buenas reseñas q tienen y son muy ciertas. Excelente servicio.Lizette S. | First Impressions
Everyone was awesome! Place is clean and easy to access. PerfectMarc B. | Overall Experience
The storage was clean and the staff was excellent. Thank you for all your help..SHARON F. | First Impressions
I was extremely impressed with the cleanliness of the facility, the ease of access and Terri was so very helpful and knowledgeable. I have never rented a storage unit before but I will definitely recommend your facility.Beverly C. | First Impressions
Customer did not leave a comment.Sandra R. | First Impressions
Very nice and clean place. The carts made it a breeze. Staff friendly and helpfulLeon F. | First Impressions
Customer did not leave a comment.Melissa J. | First Impressions
Customer did not leave a comment.Andrea P. | First Impressions
The easy convenient it was to use u-haul and the way it was to load and unload even in bad weatherFranklyn H. | First Impressions
The customer service rep was excellent; knowledgeable, friendly and courteous. The facility was bright, clean and well maintained. It exceeded my expectationsROBERT C. | First Impressions
Customer did not leave a comment.Yolanda S. | First Impressions
Customer did not leave a comment.Damon M. | First Impressions
Customer did not leave a comment.Robert B. | Online Move In
Customer did not leave a comment.TIFFANY H. | First Impressions
Customer did not leave a comment.Danny S. | First Impressions
Very nice, clean unitJake J. | First Impressions
Customer did not leave a comment.Steven B. | First Impressions
Terry is very friendly, kind, efficient and is very professional. She explained and went over everything I needed to know. She is an asset to your company.Brenda T. | First Impressions
Great customer service showed when I rented a storage unit.Kevin Y. | First Impressions
Great serviceThomas S. | First Impressions
Good companyJohn S. | First Impressions
Very Professional, I would highly recommend them to friendsAlfred V. | First Impressions
the service I received was far above average on any professional customer service rating scale.Robert P. | First Impressions
Very helpful.Sean M. | First Impressions
Hello, very helpful, very thoughtful and complete.REYNOLD M. | First Impressions
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
We have the largest selection in the industry!