Customer Reviews for U-Haul Moving & Storage of California Oaks

36 reviews

41451 Kalmia St   Murrieta, CA 92562

(951) 588-5776

Hours

  • Mon–Sun
    24 hours

Services at this Location:

Contact Us

(951) 588-5776

41451 Kalmia St
Murrieta, CA 92562

Services at this Location:

Hours

  • Mon–Sun
    24 hours

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

When ever I have to go to the office the staff is always friendly

Cynthia G.  |  First Impressions 
Rating:
4.0

Thank you very much for keeping your promise. Keep on with your good works helping and serving your customers. Not everyone in Uhaul are train well and serve well as others do. But I’m very blessed with those who had made my moving less stressful by showing kindness and compassion and loving care. Blessings to all. I’m always thankful and grateful.

Agnes M.  |  First Impressions 
Rating:
5.0

Thank you Michael Lear and your staff for accommodating all the issues with payment I know you tried your best and we appreciate everything. Merry Christmas and Happy New Year .

Brookdale B.  |  Overall Experience 
Rating:
3.0

U-haul is amazing but this particular storage facility is a little sketchy. Customers often leave the contents of their storage unit in the middle of the driveway and there is no one really there on the property except after hours there is a person riding a bike around that is supposed to be security.

Robert P.  |  Overall Experience 
Rating:
4.0

Place an open office at this facility. I had to travel to another facility to get any kind of help.

VERONICA V.  |  Overall Experience 
Rating:
4.0

Everyone I worked with was really helpful and did a great job with my trailer rental and storage. I was in a pinch and it turned out great. The manager was amazing and saved me money and a bunch of time. I've always had great experiences at this store and will come back again for sure in the near future to rent again or another storage unit.

Carleen D.  |  First Impressions 
Rating:
5.0

This group of guys were awesome they have hard compassion and it really understands what’s going on and kind of like why people rent storage bins I come in the management and their support and I definitely would recommend you guys facility to someone I know it was a need for a storage bin Mr Rob

Robert S.  |  Overall Experience 
Rating:
5.0

I've been using uhaul for years.

JOSEPH C.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Pablo G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Randy W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ivette C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ryan V.  |  Online Move In 
Rating:
4.0

Your staff were all helpful...Thank you all!

ANTHONY S.  |  Overall Experience 
Rating:
4.0

In the many years that i used the facility since it was family owned until you took over it I had nothing but good experiences. Upon vacating the site I was disappointed that the your office in Murrieta failed to prorate the use of the space and did not return more than half of the charge. I had been told by an employee that the use would be prorated. I will look into challenging the charge through my credit card

ANTONIO D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darlecia D.  |  Overall Experience 
Rating:
5.0

Availability was key and I was fortunate. The staff has been helpful with all my moving moving needs from one-way trailers, Van's, local rentals and of course storage. You are a well oiled machine and an integral service in the community. Thank you!

Bryan P.  |  Overall Experience 
Rating:
1.0

See email trail to Mike Lee the Manager of the facility

RICARDO B.  |  Overall Experience 
Rating:
4.0

Drew and his staff at the Jefferson location were super friendly and accommodating. It was a little frustrating not having anyone at the Kalmia/Cal Oaks location. But overall everything was great. Very thankful to have been helped by Drew.

SHANTILL DAWN I.  |  Overall Experience 
Rating:
4.0

Facility just a little small for the larger U-HAUL trucks (26 footer) to maneuver.

Derick W.  |  Online Move In 
Rating:
5.0

Limpio y seguro, me gusto que te dan una tarjeta para abrir la reja no hay necesidad de recordar claves eso es muy conveniente y rápido sin tocar nada un swipe y se abre la reja 😃

Veronica R.  |  Online Move In 
Rating:
5.0

A little too expensive

RONALD C.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Christopher A.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

NATALIE C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tracy V.  |  Online Move In 
Rating:
3.0

Was told I rented a room that was not true. They did not have a room for me and ended having to pay more for a room.

ROBERTO M.  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Penny M.  |  First Impressions 
Rating:
2.0

Can never get hold of them on the phone

ROBERT STANLEY H.  |  Overall Experience 
Rating:
5.0

Danielle was extremely helpful and answered my many questions. I appreciate the patience and excellent service.

Elizabeth M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dep T.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

VILMA DULAY R.  |  Overall Experience 
Rating:
2.0

Waited at the counter for 30 minutes while they tried to find my reservation even after showing the confirmation text on my phone.

Kathy E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ARMANDO D.  |  First Impressions 
Rating:
1.0

Because you guys do not alert me about anything you guys are not sending me my pay stub when it's due for a reminder or keep me in contact what's going on

EDWIN Q.  |  First Impressions 
Rating:
5.0

I’ve been a customer twice. Clean and friendly.

BELIA V.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

SAMOA ANESI K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSHUA RAYMOND S.  |  First Impressions 
No reviews have been submitted for this location.

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