When ever I have to go to the office the staff is always friendly
Cynthia G. | First ImpressionsCustomer Reviews for U-Haul Moving & Storage of California Oaks
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank you very much for keeping your promise. Keep on with your good works helping and serving your customers. Not everyone in Uhaul are train well and serve well as others do. But I’m very blessed with those who had made my moving less stressful by showing kindness and compassion and loving care. Blessings to all. I’m always thankful and grateful.
Agnes M. | First ImpressionsThank you Michael Lear and your staff for accommodating all the issues with payment I know you tried your best and we appreciate everything. Merry Christmas and Happy New Year .
Brookdale B. | Overall ExperienceU-haul is amazing but this particular storage facility is a little sketchy. Customers often leave the contents of their storage unit in the middle of the driveway and there is no one really there on the property except after hours there is a person riding a bike around that is supposed to be security.
Robert P. | Overall ExperiencePlace an open office at this facility. I had to travel to another facility to get any kind of help.
VERONICA V. | Overall ExperienceEveryone I worked with was really helpful and did a great job with my trailer rental and storage. I was in a pinch and it turned out great. The manager was amazing and saved me money and a bunch of time. I've always had great experiences at this store and will come back again for sure in the near future to rent again or another storage unit.
Carleen D. | First ImpressionsThis group of guys were awesome they have hard compassion and it really understands what’s going on and kind of like why people rent storage bins I come in the management and their support and I definitely would recommend you guys facility to someone I know it was a need for a storage bin Mr Rob
Robert S. | Overall ExperienceI've been using uhaul for years.
JOSEPH C. | Overall ExperienceYour staff were all helpful...Thank you all!
ANTHONY S. | Overall ExperienceIn the many years that i used the facility since it was family owned until you took over it I had nothing but good experiences. Upon vacating the site I was disappointed that the your office in Murrieta failed to prorate the use of the space and did not return more than half of the charge. I had been told by an employee that the use would be prorated. I will look into challenging the charge through my credit card
ANTONIO D. | Overall ExperienceAvailability was key and I was fortunate. The staff has been helpful with all my moving moving needs from one-way trailers, Van's, local rentals and of course storage. You are a well oiled machine and an integral service in the community. Thank you!
Bryan P. | Overall ExperienceSee email trail to Mike Lee the Manager of the facility
RICARDO B. | Overall ExperienceDrew and his staff at the Jefferson location were super friendly and accommodating. It was a little frustrating not having anyone at the Kalmia/Cal Oaks location. But overall everything was great. Very thankful to have been helped by Drew.
SHANTILL DAWN I. | Overall ExperienceFacility just a little small for the larger U-HAUL trucks (26 footer) to maneuver.
Derick W. | Online Move InLimpio y seguro, me gusto que te dan una tarjeta para abrir la reja no hay necesidad de recordar claves eso es muy conveniente y rápido sin tocar nada un swipe y se abre la reja 😃
Veronica R. | Online Move InA little too expensive
RONALD C. | Online Move InWas told I rented a room that was not true. They did not have a room for me and ended having to pay more for a room.
ROBERTO M. | Online Move InCan never get hold of them on the phone
ROBERT STANLEY H. | Overall ExperienceDanielle was extremely helpful and answered my many questions. I appreciate the patience and excellent service.
Elizabeth M. | First ImpressionsWaited at the counter for 30 minutes while they tried to find my reservation even after showing the confirmation text on my phone.
Kathy E. | First ImpressionsBecause you guys do not alert me about anything you guys are not sending me my pay stub when it's due for a reminder or keep me in contact what's going on
EDWIN Q. | First ImpressionsI’ve been a customer twice. Clean and friendly.
BELIA V. | First Impressions