Customer did not leave a comment.
MYLES N- New York NY
- Cambria Heights
- 11411
Customer Reviews for U-Haul Moving & Storage of Cambria Heights
(Between E Francis Lewis Blvd and Springfield Ave, No on-site parking available for customers during rental)
Services at this Location:
Contact Us
207-05 Linden BlvdCambria Heights, NY 11411
(Between E Francis Lewis Blvd and Springfield Ave, No on-site parking available for customers during rental)
Services at this Location:
Office Hours
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 5.0
Rented from here multiple times no issue.
BILLART M- Rating:
- 5.0
Customer did not leave a comment.
DENIECE A- Rating:
- 5.0
Excellent service
MAXWELL A- Rating:
- 5.0
Customer did not leave a comment.
Jose D- Rating:
- 3.0
This location was 100% better than the last U-Haul place where I rented a vehicle
SYLVIA T- Rating:
- 3.0
You can add a few more customer service reps so as to cut down on wait times.
CURTIS O- Rating:
- 4.0
Customer did not leave a comment.
NORMAN A- Rating:
- 5.0
Customer did not leave a comment.
DENNIS D- Rating:
- 5.0
Customer did not leave a comment.
Alexis M- Rating:
- 4.0
The smell of inside the van was horrible, beyond unbearable I don’t know what they did to the seats but they smelted horrible
AKEELA J- Rating:
- 5.0
Go back to your employer and let them check you in the old an quick wa
CURTIS W- Rating:
- 5.0
Customer did not leave a comment.
RUBEN A- Rating:
- 5.0
Customer did not leave a comment.
JIMMY P- Rating:
- 5.0
Customer did not leave a comment.
PETER A- Rating:
- 1.0
I was harassed by one of the employees because I returned the vehicle a couple of hours later. This was very very unprofessional. I would not do business with this location again
Peter P- Rating:
- 5.0
Customer did not leave a comment.
ROWAN M- Rating:
- 5.0
The gentleman was quick and efficient even though he was the only one there for a bit. He helped us very much. Thank you.
IFETIMILEHIN O- Rating:
- 5.0
Customer did not leave a comment.
GEORGE D- Rating:
- 5.0
Customer did not leave a comment.
TYVOIA W- Rating:
- 5.0
Change the opening hour for Sunday on the doors
ADEL A- Rating:
- 5.0
Customer did not leave a comment.
RAYMOND D- Rating:
- 5.0
Customer did not leave a comment.
Geraldean S- Rating:
- 5.0
Customer did not leave a comment.
ANGEL M- Rating:
- 5.0
Continue do what you’re doing
KEVIN M- Rating:
- 5.0
The employees were very helpful.
DAVID R- Rating:
- 3.0
Staff here work very slow the wait time is too long
DWIGHT C- Rating:
- 5.0
Customer did not leave a comment.
GORDON D- Rating:
- 4.0
Customer did not leave a comment.
BALJIT S- Rating:
- 5.0
Customer did not leave a comment.
OMARION L- Rating:
- 3.0
Have more than one person working in the office .
LINDA B- Rating:
- 5.0
Nothing all was good
JEFFREY A- Rating:
- 5.0
Customer did not leave a comment.
JESSICA S- Rating:
- 5.0
Always provide best equipment or trucks.
SACHEL S- Rating:
- 5.0
Customer did not leave a comment.
RICARDO D- Rating:
- 5.0
Help the customer with the pickup and check out process!
BENJAMIN S- Rating:
- 5.0
Great staff and great service Thank you
HODMAN A- Rating:
- 5.0
Nothing just keep the business going as it is your next customer will appreciate this location once they walk in business outside is clean inside the building is clean truck 🚚 is very clean customer service was on point I ave zero complain to give 👌
ROMAINE C- Rating:
- 5.0
Return was a smooth process. I have no complaint.
Tanisha R- Rating:
- 5.0
Customer did not leave a comment.
Dave S- Rating:
- 5.0
I recently rented a U-Haul truck and was surprised when the representative called my emergency contact without informing me. While I understand the need for verification, not explaining this step in advance made the process intrusive and uncomfortable. Clear communication is essential for a positive customer experience. Simply notifying customers that their emergency contact will be called—and explaining the reason for this—would make the process more transparent, respectful, and professional. I hope U-Haul reviews this policy to ensure that future customers feel informed and valued.
SAM A- Rating:
- 5.0
Great crew and customer services
Callistus N- Rating:
- 3.0
I had a 3:00 o'clock reservation, got there 2:50 and did not complete registering until 4:00 O'clock( waiting on line too long because they had 1 clerk, a second clerk came but she was slower than the 1 that was there before
JANNET J- Rating:
- 5.0
Customer did not leave a comment.
LIZZIE R- Rating:
- 5.0
Customer did not leave a comment.
DWAYNE C- Rating:
- 5.0
The staff was pleasant and helpful.
EARNEST C- Rating:
- 5.0
Friendly well mannered staff, very understanding and patient group of guys working the return department.
Courtney A- Rating:
- 2.0
I had to go back into the office twice because I was first assigned the wrong vehicle type than what I asked for. Then I was assigned the correct vehicle but it was between two other vehicles and I could not remove it. Then I was assigned another vehicle that was again the wrong vehicle type. But I did not want to go back inside and get in that line again so I took it. It was a 2 hour experience that should have taken a few minutes.
VANITA H- Rating:
- 1.0
Sad to say .. my neighborhood U-Haul … the staff is so horrible.. on arrival I came into the store and no one even acknowledged me .. I had to ask if someone can help Me and everyone was so mad cause I ask that questions.. I would never ever go back there and refer someone… I am a new business and would need more rental , but definitely never again .. even when I return the van ,, the employee that assisted me didn’t even speak to me .. he was using sign language like he was drunk .. seriously please in cooperate need to look into these asshole .. fire and hire new people .. never never again
SHAWN B- Rating:
- 1.0
Someone should call me asap This service here is ridiculous
Idowu A- Rating:
- 5.0
Customer did not leave a comment.
CHRISTOPHER M- Rating:
- 5.0
Customer did not leave a comment.
LIZZIE R- Rating:
- 1.0
Terrible experience
BALAGOPAL N- Rating:
- 5.0
Barrington & Jason did a great job helping me with this specific rental. They went above and beyond after I had to wait almost 2 hours because a truck that was scheduled to return decided to extend their rental. Upon return Jason expedited my check in and it helped me get to my next appointment on time.
PHILLIP A- Rating:
- 4.0
Customer did not leave a comment.
TAMEIKA M- Rating:
- 5.0
Customer did not leave a comment.
ABASH A- Rating:
- 5.0
Just follow the app when you turn it in. Great app.
MARK C- Rating:
- 5.0
Customer did not leave a comment.
PATRICK F- Rating:
- 5.0
Extend the closing time to 8 pm
RAYMOND A- Rating:
- 5.0
Customer did not leave a comment.
CAL N- Rating:
- 5.0
Fue un servicio excelente 👌 👍
JOSE U- Rating:
- 4.0
Customer did not leave a comment.
RAHIM A- Rating:
- 5.0
Customer did not leave a comment.
THASHIKA J- Rating:
- 4.0
Customer did not leave a comment.
AINSLEY D- Rating:
- 5.0
Good
AVTAR S- Rating:
- 4.0
Customer did not leave a comment.
KENSON V- Rating:
- 5.0
Customer did not leave a comment.
Dave S- Rating:
- 5.0
Perfect...
Nixon R- Rating:
- 2.0
The rep was very rude n nasty m rung me up for a trailer that wasn’t there.
TANYA W- Rating:
- 3.0
Nothing out of normal
ELSON D- Rating:
- 5.0
Nothing
ALFRED O- Rating:
- 5.0
Tell us in advance how to manage the lock box if we decide to come after hours.
THOMAS M- Rating:
- 5.0
The stuff was very professional
Courtney W- Rating:
- 5.0
The woman that helped me at the desk was very pleasant and professional. She has a great attitude and gave me excellent customer service.
Brian F- Rating:
- 4.0
Overall it was good the staffs worked together as a unit,the process was quick and simple,but stop my truck cannot tow another vehicle.
BERTONI A- Rating:
- 4.0
Customer did not leave a comment.
NORWOOD S- Rating:
- 5.0
Customer did not leave a comment.
Kameon P- Rating:
- 3.0
Customer did not leave a comment.
SHAVEN B- Rating:
- 5.0
Customer did not leave a comment.
ABDUL K- Rating:
- 5.0
Customer did not leave a comment.
JEFF S- Rating:
- 4.0
Customer did not leave a comment.
PAUL P- Rating:
- 5.0
Been in storage for almost 3yrs because I couldn't get an apartment to move to finally yesterday I took my things out everything was there jus as I how I put them well kept I would definitely recommend uhaul to anyone as the best storage to put there things
Breanis M | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
CLEVE L- Rating:
- 1.0
Seriously service was very Bad and still is management is no Good
Nadia h | Overall Experience- Rating:
- 5.0
Service was perfect just continue the excellent work
Brian E- Rating:
- 3.0
The truck that I picked up to the prior location was faulty. I wasn’t aware if this until I went to pick up the trailer from this location. The staff caught it when doing a thorough safety check and had to swap out trucks for me. They were thorough and efficient.
Matthew E- Rating:
- 2.0
Not comment
Yoncy C- Rating:
- 5.0
Customer did not leave a comment.
Trefinea C- Rating:
- 5.0
Everyone on point 👉 at both locations grate job by the employee.
PARMANAND A- Rating:
- 5.0
Customer did not leave a comment.
DEBBIE J- Rating:
- 5.0
Can't say anything bad
FRED P- Rating:
- 4.0
Nothing The staff was professional curiosity and very professional
ALFONSO G- Rating:
- 5.0
Customer did not leave a comment.
Naomi m- Rating:
- 5.0
Customer did not leave a comment.
PERRY L- Rating:
- 5.0
Customer did not leave a comment.
JANITH L- Rating:
- 5.0
Everything was fine from pick up to drop off. Shonda had excellent customer service skills and explain each process along the way. She worked exceptionally well during our interaction. I had not rented from this location since moving out of state, but it was refreshing to know this location gets a 10 from me.
ROBERT H- Rating:
- 5.0
Fix the painted lanes where the trucks are parked so people can read where the trucks are. Painted lines are either nonexistent or really faded.
Reginald J- Rating:
- 1.0
Over charged me for millage, overcharged me for gas when I brought it back with 3/4 of the tank like when I received the truck. Just a very bad experience. Telling me I drove 85 miles in 2 days and I never left town. SCAM!!
MARCO C- Rating:
- 5.0
Customer did not leave a comment.
Rawle H- Rating:
- 3.0
Need more staffs to avoid any customer to be waiting for service of any kind
Maurice B- Rating:
- 5.0
Need more staff at counter
THORAY K- Rating:
- 5.0
Customer did not leave a comment.
LLOYD C- Rating:
- 5.0
Customer did not leave a comment.
Edwin S | Overall Experience- Rating:
- 2.0
Customer did not leave a comment.
ELIZABETH C | Overall Experience- Rating:
- 5.0
The young lady that work the early morning shift is a excellent work keep the place well kept all the times
MANSFIELD G | Overall Experience- Rating:
- 5.0
Need more worker
RHONDA B | Overall ExperienceAdditional Services at this Location
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