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ALFRED O- New York NY
- Cambria Heights
- 11411
Customer Reviews for U-Haul Moving & Storage of Cambria Heights
207-05 Linden Blvd
Cambria Heights,
NY
11411
(Between E Francis Lewis Blvd and Springfield Ave, No on-site parking available for customers during rental)
(Between E Francis Lewis Blvd and Springfield Ave, No on-site parking available for customers during rental)
Services at this Location:
Contact Us
207-05 Linden BlvdCambria Heights, NY 11411
(Between E Francis Lewis Blvd and Springfield Ave, No on-site parking available for customers during rental)
Services at this Location:
Office Hours
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 5.0
Tell us in advance how to manage the lock box if we decide to come after hours.
THOMAS M- Rating:
- 5.0
The stuff was very professional
Courtney W- Rating:
- 5.0
The woman that helped me at the desk was very pleasant and professional. She has a great attitude and gave me excellent customer service.
Brian F- Rating:
- 4.0
Overall it was good the staffs worked together as a unit,the process was quick and simple,but stop my truck cannot tow another vehicle.
BERTONI A- Rating:
- 4.0
Customer did not leave a comment.
NORWOOD S- Rating:
- 5.0
Customer did not leave a comment.
Kameon P- Rating:
- 3.0
Customer did not leave a comment.
SHAVEN B- Rating:
- 5.0
Customer did not leave a comment.
ABDUL K- Rating:
- 5.0
Customer did not leave a comment.
JEFF S- Rating:
- 4.0
Customer did not leave a comment.
PAUL P- Rating:
- 5.0
Been in storage for almost 3yrs because I couldn't get an apartment to move to finally yesterday I took my things out everything was there jus as I how I put them well kept I would definitely recommend uhaul to anyone as the best storage to put there things
Breanis M | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
CLEVE L- Rating:
- 1.0
Seriously service was very Bad and still is management is no Good
Nadia h | Overall Experience- Rating:
- 5.0
Service was perfect just continue the excellent work
Brian E- Rating:
- 3.0
The truck that I picked up to the prior location was faulty. I wasn’t aware if this until I went to pick up the trailer from this location. The staff caught it when doing a thorough safety check and had to swap out trucks for me. They were thorough and efficient.
Matthew E- Rating:
- 2.0
Not comment
Yoncy C- Rating:
- 5.0
Customer did not leave a comment.
Trefinea C- Rating:
- 5.0
Everyone on point 👉 at both locations grate job by the employee.
PARMANAND A- Rating:
- 5.0
Customer did not leave a comment.
DEBBIE J- Rating:
- 5.0
Can't say anything bad
FRED P- Rating:
- 4.0
Nothing The staff was professional curiosity and very professional
ALFONSO G- Rating:
- 5.0
Customer did not leave a comment.
Naomi m- Rating:
- 5.0
Customer did not leave a comment.
PERRY L- Rating:
- 5.0
Customer did not leave a comment.
JANITH L- Rating:
- 5.0
Everything was fine from pick up to drop off. Shonda had excellent customer service skills and explain each process along the way. She worked exceptionally well during our interaction. I had not rented from this location since moving out of state, but it was refreshing to know this location gets a 10 from me.
ROBERT H- Rating:
- 5.0
Fix the painted lanes where the trucks are parked so people can read where the trucks are. Painted lines are either nonexistent or really faded.
Reginald J- Rating:
- 1.0
Over charged me for millage, overcharged me for gas when I brought it back with 3/4 of the tank like when I received the truck. Just a very bad experience. Telling me I drove 85 miles in 2 days and I never left town. SCAM!!
MARCO C- Rating:
- 5.0
Customer did not leave a comment.
Rawle H- Rating:
- 3.0
Need more staffs to avoid any customer to be waiting for service of any kind
Maurice B- Rating:
- 5.0
Need more staff at counter
THORAY K- Rating:
- 5.0
Customer did not leave a comment.
LLOYD C- Rating:
- 5.0
Customer did not leave a comment.
GRAHAME S- Rating:
- 4.0
Customer did not leave a comment.
Michael B- Rating:
- 5.0
Customer did not leave a comment.
RALPH O- Rating:
- 5.0
Customer did not leave a comment.
JOSEPH C- Rating:
- 5.0
Perfect experience
BRYAN M- Rating:
- 5.0
The trailer tie downs could use some lube. On the strap tightening handle
ASHTON M- Rating:
- 5.0
Customer did not leave a comment.
SHERMAN J- Rating:
- 5.0
Answer the office phone
Sydrine J- Rating:
- 5.0
As of now, their customer service was welcoming. The receptionist was nice, and the return area the two men was very polite. You have a great team.
RONALD A- Rating:
- 5.0
The parking lot is not secured please put a fence and some flowers omg it looks bad
MARIELOSE E- Rating:
- 5.0
Customer did not leave a comment.
HUGHROY S- Rating:
- 5.0
Customer did not leave a comment.
Rafael V- Rating:
- 5.0
Customer did not leave a comment.
JOSE L- Rating:
- 5.0
Customer did not leave a comment.
TREVOR R- Rating:
- 5.0
Customer did not leave a comment.
Vladimir G- Rating:
- 5.0
Customer did not leave a comment.
RENALDO M- Rating:
- 2.0
The car is not well maintained, the heat was not working and I couldn’t charge my phone.
MARIO L- Rating:
- 4.0
Customer did not leave a comment.
BRIAN V- Rating:
- 4.0
Customer did not leave a comment.
WALTER J- Rating:
- 4.0
Good customer service
SHAUN S- Rating:
- 5.0
Customer did not leave a comment.
PERRY L- Rating:
- 3.0
There was only one employee working and this was a huge inconvenience, more staff is seeded at auc
Shontelle R- Rating:
- 2.0
No comment
CLAUDE J- Rating:
- 4.0
Customer did not leave a comment.
RODNEY C- Rating:
- 4.0
I did not interact with anyone here as it was late night.
ANGEL T- Rating:
- 1.0
Had to go back and forth for a truck had everything reserved they did not pay attention I did not want a lock box truck was at my location all the time at store
CHRISTOPHER G- Rating:
- 5.0
The representative Ms. Shonda was very helpful. Mr. Jay upon bringing back the U haul was pleasant. Thank you. Blessings, Reverend S. Bailey
S V- Rating:
- 5.0
Perfect rental experience Them folks need a raise lol Seriously.
STEVEN W- Rating:
- 1.0
The truck i had had over 111000 miles no sun visor it wasn't found out until I needed it as I was driver that's a very big safety issue over all they should not rent that truck out it needs to be salvaged and not rented
NOELLE D- Rating:
- 5.0
Point out where the gas filler location is to the renter before they leave the premises
Stiffman W- Rating:
- 5.0
Customer did not leave a comment.
Russell S- Rating:
- 5.0
Reliable
Kwanzaa W- Rating:
- 1.0
Very horrible place never again
DJANI C- Rating:
- 5.0
Experience
VINCENT G- Rating:
- 5.0
Customer did not leave a comment.
DANIEL L- Rating:
- 5.0
Customer did not leave a comment.
GEDNEY S- Rating:
- 3.0
The female behind the counter was rude for no reason and slow to do her job a conversation with a coworker over nonsense was more important that taking care of customers
JOEL L- Rating:
- 3.0
The customer service
REGINALD M- Rating:
- 1.0
Very difficult to pick up, even when you are in the store, they force you to use your mobile in my case which wasn't working.
Charles D- Rating:
- 4.0
Customer did not leave a comment.
MARYANNE H- Rating:
- 3.0
The truck did not have four wheel drive. We were stuck in the snow and ice and it took almost one hour get it out, where as other vehicles were able to maneuver. Assistance was needed by other people Also when we arrived to return truck , it took 40 minutes to get staff to help us. This is not the first time i rented from location, but service appeared to have deter
JOHN M- Rating:
- 5.0
Customer did not leave a comment.
CLIFFORD G- Rating:
- 5.0
Kindly offer a comfortable seat for someone with perlong standing disability.
CLIFFORD H- Rating:
- 4.0
Customer did not leave a comment.
DANIEL C- Rating:
- 1.0
The customer service at the Cambria heights location is beyond horrible. The only rep that treated me with professionalism was ED. There’s a female that works in the evening, supposedly a manager she’s horrible!
ABENA C- Rating:
- 2.0
Customer did not leave a comment.
Nia M- Rating:
- 4.0
Customer did not leave a comment.
MARK C- Rating:
- 5.0
Customer did not leave a comment.
ROBERTO N- Rating:
- 5.0
Complete transaction with one customer at a time.
JESSICA D- Rating:
- 5.0
Customer did not leave a comment.
YVES M- Rating:
- 4.0
Customer did not leave a comment.
HOLLYANN S- Rating:
- 1.0
These people want to charge me for 2 days just because I bring it back 15 minutes late which don’t make no sense and I added fuel to the car and he told me it’s low on fuel
Wixdinky B- Rating:
- 4.0
I was satisfied
AUDREY V- Rating:
- 5.0
Customer did not leave a comment.
NYMEEK R- Rating:
- 5.0
Customer did not leave a comment.
Valecia B- Rating:
- 5.0
Customer did not leave a comment.
WOODY R- Rating:
- 5.0
Everything went well, clean vehicle, friendly staff 👌
HERODE L- Rating:
- 5.0
Outstanding!!!!!
Stephen C- Rating:
- 5.0
Customer did not leave a comment.
Patricia G- Rating:
- 5.0
The Manager for Cambria Heights Office Melassa was very professional and made my rental experience very seamless; She offered many options that worked with my needs I highly recommend visiting Cambria Heights location for a professional Rental experience Thank you
MARGO H- Rating:
- 5.0
The company really do some great improvement in term of the quality their truck
RONALD S- Rating:
- 5.0
Customer did not leave a comment.
SIRIUS D- Rating:
- 5.0
Customer did not leave a comment.
ROSIE S- Rating:
- 5.0
Very nice 👍 God bless you Happy New Year 🎊🎆🎈
Davidson S- Rating:
- 5.0
The individual who helped was awesome. She walked me through everything and was willing to assist in any way. Maintaining customer service like what I got would be my recommendation.
Priscilla D- Rating:
- 5.0
Was charged for gas even though I filled it up
ANDREI H- Rating:
- 5.0
Customer did not leave a comment.
JOHN L- Rating:
- 5.0
Customer did not leave a comment.
BRENDA M- Rating:
- 5.0
Manager and Staff all was very nice and professional.This was a wonderful experience which is Not always as I'm a resident for over 40years.I will say we need more models like this team of professionals 100%
ALBERT T- Rating:
- 5.0
Customer did not leave a comment.
WILLIE A- Rating:
- 5.0
Customer did not leave a comment.
Edwin S | Overall Experience- Rating:
- 2.0
Customer did not leave a comment.
ELIZABETH C | Overall Experience- Rating:
- 5.0
The young lady that work the early morning shift is a excellent work keep the place well kept all the times
MANSFIELD G | Overall Experience- Rating:
- 5.0
Need more worker
RHONDA B | Overall ExperienceAdditional Services at this Location
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