Customer Reviews for U-Haul Moving & Storage of Canton
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage of Canton
Chris H. on
Fast, painless, great value for the money. The Denise and the staff were excellent.
Gary B. on
This was not the location I picked, which is @14 miles away from my requested location. I was charged for 16 miles over my allowed miles. With the distance in difference between locations, that charge should not have been more than 2 miles over.
Jack S. on
Same as above.
Toni J. on
Everyone was friendly and helpful. The store was clean and well organized. I can't say enough good things about this location. I would recommend this location to anyone needing a truck, supplies or just advice.
Charles H. on
Nothing,,,, Denise & Charlie were both great to deal with.. I will be back...No place but U-Haul in Canton .... Thanks, Chuck
Henrik K. on
Worst experience. Check my file. Rude driver tried to delivered, could not use driveway. Rude, screaming, making a sceen for 30+ min. The road was also almost blocked. This is an upscale neighborhood with hoa rules, and terrible first impression, 20 min after i got the keys. Made us unload in 96 degrees weather, at a storage area, off the uboxes into a uhaul, for then to drive them home, offload again, x3 offloads, damage to goods, overworked, overheated. When I returned truck, I was told to put truck back to were i picked it up. They made me walk the whole property, back to the truck, and get it up to the store, after 4 hours in the heat. So many damaged, scratched, broken items for all the extra loading. The agreement was to deliver the u boxes outside my garage. Not taking off work and do 3 load off loadings. I also needed to hire a mover to help with this, 125 Requesting 50% discount onthe whole thing. 160 for the failed delivery, was already promised back, and have not been returned. 1687 / 2 = 843 + mover 125 Total 968.5 Can be added back to my card.
IKECHUKWU E. on
Please help control the reimbursement of any overages paid to the movers recruited bia uHaul.
Todd H. on
Excellent staff! Well trained and polite
Caroline W. on
Quick and easy. Service guy was great and took care of us quickly.
Gene H. on
The air conditioning on the 15’ truck I rented would go off every time the vehicle was going uphill.... Not just once but consistently.....
Glenn G. on
They were great and maintained contact throughout the entire process.
Austin J. on
Edward was very knowledgeable about which trailer was best suited for my needs. He provided the BEST customer service I have ever received at a U-Haul facility. He is an A+ employee.
Todd H. on
Very well trained and helpful employees. Made a stressful situation easier
kaylee a. on
Very satisfied with rates and the customer service! All of my questions were answered thoroughly.
Tina B. on
Denise is great! Storage and store are always clean and everything is neat and organized. Always a great experience at this location.
Julie F. on
Very unhappy with uhaul! Some in law was not informed he would have to pick his truck up 40 miles away. Lady in store was rude. Made me return the truck to Canton after moving to Cumming
Timothy M. on
Staff very helpful. Easy loading and unloading area.
GEORGE S. on
The staff accommodated each request and action in a professional and respectful manner. I rented an open storage space for my boat. The space was secure and I felt my property was safe.
Melba D. on
Everyone there was extremely helpful in what was a very stressful move for me. I rented multiple vehicles over two weeks. It was quick and easy. Best advice for packing. Buy WAY MORE boxes!
Kenneth L. on
Outstanding customer service and well-maintained facilities and equipment!
Antonia W. on
Very Good. . . . . .
DARLENE D. on
Everyone was very helpful and knowledgeable! Friendly too!
GEORGE S. on
I needed a large 12x50 covered storage for my boat and a local self storage refered me to the Marietta Hwy location where I was immediately greeted and within a few minutes I had the space rented!
Crystal F. on
I love this place very understanding management
Rayne Z. on
Terrific facility, convenient & safe location, very attentive & helpful staff —both Mgr. Denise and staff associate Cody are excellent! Quick to respond and to assist every time! Security cameras A+++
Yaquelaine P. on
more than exellent the treatment is incredible they helped me in everything thanks
Christine R. on
Very accomadating ! staff was great.
michael g. on
They did a good job.
Magali V. on
24/7 excellent
TJ M. on
Clean location and friendly helpful staff.
David J. on
The staff is always very friendly and helpful.
SHEPPARD s. on
Love it!
michael g. on
The staff took great care of us.
Jay D. on
Folks were super nice and very accommodating. Bill in particular was a great help.
KAY B. on
Thank you U Haul staff for everything, to help my needs for storage. Sincerely, Katie Bille
amanda h. on
The gentleman who helped me was awesome. My morning with UHaul was disastrous in Marietta. The storage experience was great.
Melissa S. on
Thank you so much for your kindness and generosity. I look forward to doing more service with this facility😊😊😊
Dwayne B. on
Denise was very helpful and professional i would recommend this u-haul to anyone!
James J. on
The two guys on duty were great to work with.
christina s. on
Personal, professional & positive are the traits we observed from each interaction at U-Haul in Canton and Woodstock Hwy 92. Thank you for hiring and retaining the wonderful staff..
Andre H. on
Was very easy to get all of the equipment I needed, and the workers there were very friendly and helpful. I will be sure to come back if I need any moving materials, or another truck. Thank you guys!!
Tim N. on
The staff at the Canton Store is amazing! Always helpful and they go beyond expectations
MICHAL N. on
THE PLACE SMELLED WAS DIRTY AS YLOU WALK THROUGH TO MY UNIT THE SMELLS WENT FROM SEWAGE TO CIGARETT SMOKE TO MOTH BALLS HORRIBLE AND THEN THE RAT TRAPS IN EACH UNIT AND SEEING THEM IS UPSETTING
Jimmy R. on
no comment
steven z. on
Great people work here, always helpful.
daryl b. on
Didn’t rent but facility was above average
Michael T. on
Our experience for the past 14 months had exceeded our expectations! Great facility and very helpful staff!!
Randall W. on
Staff was very helpful
Jennifer V. on
Staff was friendly and the facility was always spotless.
cara n. on
Thank you!! Employees friendly in person & on phones.
Frederico M. on
Great service, great rates.
THOMAS S. on
Very good facility with nice employees
Dwayne M. on
Great friendly staff
larry g. on
No comment.
john b. on
Denise (manager) was terrific to work with, very friendly and efficient.
Joshua P. on
Very well ran and maintained store
Wesley F. on
Awesome
Greg S. on
Excellent customer service
Greg S. on
Excellent customer service.
Jerry B. on
Excellent facility
Anna A. on
Location of facility was convenient for me. Climate controlled unit was great so that items were not damaged by weather conditions.
Pat B. on
VERY GOOD EXPERIENCE, STAFF WONDERFUL
Weston Y. on
AWESOME, CUSTOMER SERVICE!!!!!!!!! Friendly and very helpful, answered all my questions and assisted as needed. Best experience with U-Haul I've ever had, professional and courteous.