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SOURAV K | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage of Canton
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service Thank you
CLARA R | First ImpressionsAfter hours check in; in these days of “customer service”, the customer does all the work or fees are imposed; that is not customer service! Pooor lighting, no designated return parking. Truck was fine but checking in and checking out was too long; charges for what turned out to be a one day rental were too expensive to do this again.
STEPHEN GAwesome
STEVE D | Overall ExperienceNo need for improvement. The General Manager and his staff in Canton, GA provided top notch service and equipment for my move to Tennessee. They had everything ready on time and were amazing to work with. Many thanks, Nancy Smith.
Nancy SA truck is a truck is a truck, for the most part. You load your stuff in the back, move it, return the truck. The real experience and the true test of a company that rents moving vehicles, is the staff inside the office. After using this location on three separate occasions, I’m finally ready to write a review. Every single interaction with any of the associates or managers, has been truly outstanding. These folks care, and it shows. Extremely professional, and always willing to go above and beyond. Again, it’s a moving trunk rental business, but it’s probably the biggest, which makes it even more challenging for them to deliver in the customer service arena. Not sure what’s going on at this location, but they’ve got it nailed! Sincere thanks to this entire team For their hard work on our behalf.
QUINCY RJacek was very helpful to switch me to a larger unit that was available
Aaron N | Online Move InHad an 8:00 AM pickup reservation for Sunday morning. I was on time and ready with the app. At first step of getting my truck the app process errored out and got a screen saying to call your toll free number. No one answered of course and said my call would be answered in 10-15 minutes. Never was answered! The store opens at 9:00. Luckily an employee came in early (about 8:30) and helped me before the store officially opened. He was very nice and a really good employee. Military vet and super helpful. Truck was clean but driver door handle inside in the arm rest was full of water so closing the door everytime was a mess and yucky!
WILLIAM MDavid was super helpful and very knowledgeable
MICHELLE F | First ImpressionsGreat rate, great service and very easy drop off
MICHAEL FWe were satisfied until the movers dropped and broke something. Now we are arm wrestling with the insurance company.
Mark WSame as above.
STEPHEN SVery good
Roosevelt W | First ImpressionsThis has been a difficult time and they have literally saved my life during surgery. I will be forever grateful
SUSAN M | First ImpressionsThere was an issue with my reservation made three months in advance but they worked hard to make it right.
LARRY TN/A
JOHNNIE CGreat location. Plenty of parking. I even ended up needing storage with them. Marvin was able to get me into a unit in no time. Again, 5 stars for this team.
JONATHAN SAgain I don’t know how you find very nice women but again super nice.
DUSTIN SStaff was very helpful and made the process very easy
THOMAS MGreat staff and very helpful!
Traci M | First Impressionsthank yall 4 all the help
HERBERT CGreat customer service!
HOSSEIN KThe entire staff provided excellent service and support throughout the trailer rental, and Charlie should be singled out for outstanding customer service!
MICHAEL MExcellent storage & very helpful staff I would definitely recommend them
ROBERT G | Overall ExperienceThis is the rudiest staff I wouldn't ever go back I'd lose everything first they r a bunch of idiots
Wenden M | Overall ExperienceThe staff is very friendly and knowledgeable. They are very professional. I would highly recommend.
LINDA SMelissa, the person who dropped the UBoxes off at my house in Georgia, was very rude and unprofessional. I was appalled at how rude she was. Otherwise, the experience with the UBoxes was fine.
Erin OGreat job!
DEREK MThe truck was dirty in the cab. The seats needed to be cleaned for sure. The young man working there was very knowledgeable and personable.
LAWRENCE FGreat expeience renting an auto transport. This location hasxall ofcyour U-Haul needs.
KEITH NKody and his staff are top notch. Kody went above and beyond to make my move and storage experience great.
Lorraine H | First ImpressionsThis was the smoothest part of moving. App was user friendly, a young man came out to ask if I need assistance/had any questions. It was wonderful!
Justin KExplain checking truck back in more clearly
LAURA LI really liked that there were some nice young women working there. They were very nice as was the Mann who checked me in. Great service.
JACQUELYN Vthey were easy to work with and helpful.
BILLY WEveryone at the facility was friendly and helpful as they worked on a Sunday.
Arturo M | First ImpressionsEvery employee was friendly and helpful, I was extrenely happy about my decision to rent from U-Haul.
ARTURO MYour attendant could have been a lot more helpful. Access was on a incline, couldn't put dolly in because the trucks were too close.
STEVEN GGreat customer service and very helpful.
MICHAEL SOnly place i use.
BOBBY RThe staff is always friendly and helpful! They make it a great experience!
Daniela M | Overall ExperienceThey are always very nice and helpful here. Kody showed me all the things about the trailer and answered all my questions.
WENDY PEveryone at this facility goes above the standards of all other rental and storage facilities! Everywhere from the lobby to the units and the trucks are kept super clean and well organized. Everyone was so professional and helpful in every aspect. Absolutely the best experiences I've encountered in a very long time as far as customer service and equipment performing as it is expected. Thank you to all the staff!!!
JONATHAN C | Overall ExperienceTori was great, when I returned. Very friendly and efficient.
WILLIAM SVery professional and polite!
RUSSELL PGreat service
WALTER AI found everything to be great just the way it was and service was excellent!!
KEVIN HAlways 1st Class
JOHN VVery helpful and friendly. Explained everything I needed to know
RHONDA SU-Haul greatly exceeded our expectations. The drivers at both ends were kind, supportive, and professional. They were extremely punctual. This was a tremendous experience for my family!
Timothy BNothing to improve this time.
KENNETH CVery smooth rental. Equipment was very good. 6x12 trailer
Billy RI always receive excellent service at this location.
KRISTOPHER DEverything went as planned. Staff at pick up and drop off were fantastic.
Marie BThe company that Uhaul contracts with to help move your furniture broke my furniture. It is called moving.com. But nobody at Uhaul or@moving.com wants to help or take ownership of the issue. Therefore I contacted my credit card company because not paying will help get this issue resolved.
SCOTT DThe Rep allowed me to leave trailer at drop off lane instead of returning to back of location. Huge help!
David KStaff was very helpful from start to finish
scott w | Overall ExperienceThe best u-haul business I’ve experienced ever . I have used u-haul many times over the years in moving households . This business is by far the best ! Thanks
BATTLE B | First ImpressionsStaff always helpful
SCOTT W | Overall ExperienceThe young man that was helping me ran off in the middle of the transaction like he had maybe some sort of rented tantrum very unprofessional then I had to figure out how to get in and out of the storage unit that was labeled with someone’s else’s name I won’t be using this any more and apparently they have rats there was a rat trap In the unit. On a happier note the 2 agent that we’re not helping me were very delightful and when I pulled when they were closed those still helped while the other ran to lock the door I won’t say his name but he knows who he is.
Dwana B | First ImpressionsWould be extremely helpful if there was a trash compactor for customers to use
brooke s | Overall ExperienceStaff was very helpful, and communicative.
Jonathan H | Overall ExperienceCouldn’t use storage unit due to lock being on the unit that was sold to me. Staff was unwilling to give me a different unit.
Lori M | First ImpressionsGreat service, staff was always helpful when needed.
Steve Y | Overall ExperienceCustomer service was great! Clean,safe environment.
zana m | Overall ExperienceStaff was very friendly and helpful!
Jason S | Overall ExperienceFriendly helpful clean.
Carol G | First ImpressionsI've utilized virtually every service over the years - rented trucks, storage, and pods, and have always had great experiences. My only complaint is with U-Haul technology trying to pick up and return trucks after hours. The online and app pick up and return process has never worked properly, which is not the facility's fault. I've spent a tremendous amount of time on the phone with customer service attempting to upload pictures, answer questions, etc., at night, completely alone, and usually exhausted after a long day of moving. It is extremely frustrating. I'm an IT professional and well versed in technology, and the process never works as it should. The online system needs significant work. However, the facility and my in-person experiences are outstanding
LISA T | Overall ExperienceEverything was great.. On checkout, Peter was quite insistent if our unit was not absolutely clean, we would get charged. Because he said it three times during a five minute conversation, we ended up taking him out to the unit and he confirmed that it was indeed clean. We also took a picture for our own records. Great place; however, and we would use again, if needed.
Christine C | Overall ExperienceI use this location ALOT because they are so friendly and helpful
Glenda N | Overall ExperienceThe outdoor pod that we rented for alsmot 3yrs was convenient, especially since we could drive up to it (used it for real estate needs-signs, supplies, etc). However, the wooden door on the unit started to rot/deteriorate so we eventually had to move units (11/23). We were promised moving help by UHaul but on moving day, they did not show. We had to move everything ourselves. However, they did reimburse our rent for November. By Jan '24, UHaul was under new management & decided to eliminate our pods altogether! We wanted to stay but there were no 1st floor units with drivable accessibility available for us so we had to move to a different facility. However, Uhaul was kind enough to reimburse our rent for January. While it was super inconvenient to move 2x in 3 months, the staff did all they could. We would recommend the facility to others!
Emily H | Overall ExperienceThe manager for this facility is horrible. Rented a trailer from them one time, their employee damaged our vehicle, he admitted it to me then went back on it of course the video surveillance disappeared. Over $6,000 worth of damage. Never could get any decent help from this staff… moved out never received a receipt showing my account was closed! Run away from this storage facility, Extra Space is down the street, much nicer, clean and excellent too!
Paula L | Overall ExperienceStorage unit leaked and damage some of my items. But overall all wasn’t a bad experience other than it being expensive and waiting forever to get help.
DANIEL B | Overall ExperienceI moved into a newly built outdoor storage unit. I placed a 60” flat screen television against the back wall covered by a blanket. At some point, it seems as though the unit shifted on its foundation, crushing the frame against my television, which smashed the screen. I was quite upset about this. Also, the unit was infested with stink bugs upon move out and all cloth items were moldy. This unit is not sealed from moisture and pest intrusion. It served my needs, but I was very disappointed about my television and the need to fumigate and clean all of my items that I removed upon move out.
Chris E | Overall ExperienceGood group of folks working here. Very helpful. Facility is secure and well maintained.
Teresa A | Overall ExperienceOther than cost I love using the facility. Always clean and easy to get in and out of.
Stacey G | Overall ExperienceManagement and staff are very helpful and wonderful to work with.
Dusty H | Overall ExperienceEveryone there was so nice and helpful!
Jonathan H | First ImpressionsI have had multiple situation with the on-site manager. I’ve been locked out of my unit multiple times with balance paid. There is only one staff member and that is the woman is Britney. She is very awesome and this is a true definition of customer service. The rest of the workers need to go back to training and he needs a new manager because Mr. Hart is fairly rough around the edges. Also, my items were mold an mildew and I’ve always had issues with the rent every single month!
Shunika T | Overall ExperienceThank you for everything!
donovan d | Overall ExperienceEven when i used bathroom, it was clean and had toilet paper
Mary A | Overall ExperienceI can’t say enough about U-Haul moving and storage! The staff goes above and beyond . Everyone there is friendly and welcoming. I got behind on my storage locker , and they worked with me to help me get caught up. I have rented trucks several times from them as well. The equipment was always clean , safe, and easy to use. I would recommend them to anyone needing storage or truck rental. This is by far the best facility in the Canton area.
Lorraine R | Overall ExperienceBrittany was amazing!
CARMEN C | First ImpressionsGood people and a nice store.
James J | Overall ExperienceGreat staff as well as great experience calling the Uhaul operators
Huntley A | Online Move InGreat facility and staff - everything I needed!
Drew C | Overall ExperienceThe blonde female who works there us absolutely amazing, hard working, helpful, gives wonderful customer service and needs a raise!
ERIN W | Overall ExperienceCody was super nice and helpful!!
Elaine S | First ImpressionsThank you for providing me this storage for the past couple of years. Excellent service
Louis G | Overall ExperienceEasy to use, quick and to the point service.
Jaclyn B | Overall ExperienceVery quick and easy to rent a unit. Liked ability to see size of units available in the showroom. Love the 24 hour access.
Drew C | First ImpressionsThe truck I reserved wasn’t available when I showed up, then the truck I finally got had a lock on it from the previous renter with no code given to me. We couldn’t get into our unit because the doors didn’t recognize the code and we had to wait an hour for someone to come help. Would not recommend and will not be using in the future.
Candice G | Online Move InVery well cared for attentive to customer needs
Sanda K | Overall ExperienceWell kept and a safe location. Will definitely refer friends to this facility
NATONYA H | Overall ExperienceGreat facility with helpful and friendly staff
NATONYA H | First ImpressionsEverything had stink bug in all my boxes and now have to wash all my clothes and bed clothes because they stink . and they have got on the house
NENA W | Overall ExperienceSensor lights r a giant pain. Trying to find something is cause for bruising and tripping over stuff. Won't recommend for that reason.
Holly C | First ImpressionsThis u-haul storage is one of the best I have seen
James H | Overall ExperienceFirst of all your Team is very "Attentive" and is helpful in a very "Stressful" time. Caleb checked us in and we were ready set to go with the moving process, and before that cody and Derrick made sure that everything was set up for the move. **** Thank You guys for making this a very Smooth Move. *** I will definitely be referring you to others !!
Nancy S | Overall ExperienceI now have four units at this location so I think it’s great
Jodi G | First ImpressionsI had a storage unit for myself I have one for my mother-in-law and I also purchase a hitch for my van. Every time the staff was excellent the store was clean very happy I will recommend
CHRIS D | Overall ExperienceAccess door was broken. At least there were 2 ways in.
CAROLINE R | First ImpressionsKody/Cody was very professional and very helpful.
Patrica P | First ImpressionsI have no complaints with anything or anyone at the storage facility they were always friendly and helpful all my things were as I left them when I moved them out. If I ever need a storage and can I would be glad to use them again.
David T | Overall ExperienceGreat service, great people and secure storage. Would use U haul again.
Don M | Overall ExperienceWilson and the staff were outstanding in every way. It was a great experience
Michael S | Overall ExperienceGood facility
Cheryl B | Overall ExperienceEverything was fine until I was forced to move my belongings out of my unit because my unit was needed for an air conditioner. This was extremely poor timing for me and a huge inconvenience. I was offered an outdoor unit in exchange for my indoor unit which was also unacceptable. On the day I came in to question all of this I was greeted by a very unprofessional woman named Brittany who was sucking on a vape stick. When I explained the very bad timing for me to have to deal with moving my things and suggested Uhaul move my things to another unit for me since my moving was due to them, she responded with "that's not my job description". Regardless if its her job description or not she was extremely unprofessional. Overall the unit was fine, I paid that place over $7,000 in storage fees and never had an issue until I was evicted for an air conditioning unit. Very unhappy. Will not recommend.
Teffany S | Overall ExperienceNice kids lol
Todd P | First ImpressionsWilson and staff are outstanding
rita S | First ImpressionsVery convenient, friendly and knowledgeable. Well lit and clean. It's always a pleasant experience.
Ellen R | First ImpressionsSince u all went up on my storage I couldn't keep up with the payment so I lost my stuff thanks a lot
Carol M | Overall ExperienceU-Haul truck rental employees were superior. Storage rental was above average & helpful. Will use again.
Gwen J | Overall ExperienceThe GM Wilson Hart and Britney were extremely helpful. They went above and beyond to help with my storage situation. I was able to downsize my storage unit no hassle. I highly recommend this location.
ISAID G | First ImpressionsThe young gentleman in the front office were not friendly not professional could not answer any questions about the billing no equipment to move out of the unit
Stephen S | Overall ExperienceI loved the young man who assisted me . I was a little concerned about location in late hours . Apart from that experience was excellent 100 . He was polite respectful and so very helpful. I look forward to working with you guys again .
LILLIA L | Overall ExperienceUhaul staff very helpful and friendly.
Daniel R | Overall ExperienceI needed temporary storage for a few months for a move and they made my transition smooth and easy. Also, they were less expensive than many other storage units in the area. I would definitely use them again.
Boston D | Overall ExperienceThe customer service was stellar and rates affordable. Thank you so much!
donovan d | First ImpressionsWilson and Kody very willing to help. Associate Brittany very pleasant and helpful as well.
Bruce R | First ImpressionsFriendly
Cheryl B | First ImpressionsStored my RV under your shelter for 4 years. Complained on numerous times about the mud that kept washing in causing 2 inches of mud around my RV. I would have to shovel myself the mud so I wouldn’t track it into the RV. I even had to put the tires on boards to keep the mud off the tires. Nothing was ever done.
Robert W | Overall ExperienceExpect for the price everything was Great
Nathan s | Overall ExperienceYour staff was very helpful writhing my move from another state.
tom w | First ImpressionsStaff is very friendly. Third time doing business at this location staff is always in a great mood and very helpful. Answered all my question. Very professional!
LUIS M | First ImpressionsThe only "complaint" I have is that the price kept increasing. However, as a single female, I didn't mind paying a little more to have access to what I consider a secure and safe facility.
Heather M | Overall ExperienceUhaul actually help save my life because I am a domestic violence survivor!
MIA R | First ImpressionsOnly problems I had were just the website had misinformed with what was available and clerk told me they didn't have a unit which wasn't true but they fixed the issues. I would've given excellent if the process was smooth.
KENNY W | First ImpressionsI'm very happy with the service center my storage unit the employees very courteous when I moved units. They assisted me with that. Above and beyond. I highly recommend this center to everybody.
CHRIS D | First ImpressionsI had valuable items destroyed at this storage and was treated badly when I brought it to the attention of the Manger there. I spent a lot of money there. All to be treated as if I was out to scam the company. Last straw was when I went to clean out my storage they had a company lock on my door and I asked if I owe the lady at the desk stated I do not but she nor the manger could explain why the had locked my unit out. I closed out the unit and the manger called me to tell me he will not rent to me anymore. Wow!! Is all I can say.
Linda W | Overall ExperienceGreat but too expensive. Moved belongings elsewhere.
Amanda H | Overall ExperienceHe was an absolute delight I was already having issues because for some reason they merged my reservation with my uncle’s name and I wasn’t able to get my reservation so he gave me the storage unit and put it under my name and is extremely nice about it And super helpful he did his best to try and accommodate my needs and explain things through for me
Corrine G | First ImpressionsEasy, convenient, clean
Beth N | Overall ExperienceI’ll never ever use tht facility again cause the office is unorganized!!
Gary W | Overall ExperienceGreat job
Lisa R | First ImpressionsThere was confusion often between store staff and your online billing system. I would pay online but would get calls from the store asking for payment. We were also locked out of our unit for nonpayment and we had made the payment.
Jack W | Overall ExperienceWas able to get a unit same day as when we traveled to their office with first month free. Also got an upgrade a few days later when a bigger unit became available.
Frank B | First ImpressionsStaff rude. Storage areas cluttered and filthy.
ROBERT D | Overall Experience.
Pam M | First ImpressionsI had a trailer and that area is horrible
Keneth M | Overall ExperienceI put several items on the loading dock because i was denied acess and had to pick up my handicapped 5 year old, when i went back a couple hours later everything was gone. I discussed the situation with a staff member who said he would inquire about it and pull video. i still have not heard anything so i guess i will call the police tomorrow and let them request the footage. rich kologe 470 390 2873
RICHARD K | First ImpressionsI still don't know if the trailer i rented has been officially checked in to this location. I dropped it off at 630 yesterday and the staff told me to do a self check in. He gave me some information but it was not helpful. I've created an account but there are no options to do a self check in???
David P | First ImpressionsMy storage room flooded and damaged a lot of my things and the manger stated they are not liable. It rained in a climate controlled storage inside the building. I will see them in court. I was not in the unit a whole month.
Linda w | Overall ExperienceGreat staff. Very clean and well kept building
jerry g | Overall ExperienceThe staff was great. My issue is with the area where I stored my camper. The gravel is not graded evenly. The bus parked next to me cannot park all the way back in his spot. This is due to the giant HOLE in the ground. The area was difficult to move around in as well. This is way to much money for such a badly maintained and sized area. I moved here only because my existing place is doing construction and I cannot stay there anymore. All other areas I tried were full. I will be moving out of here asap. The rest of the facility looks great.
Keneth M | First ImpressionsGreat staff and unit..
karen w | Overall ExperienceMy experience was very good and I would especially like to recognize Cody for his exceptional customer service. The only thing preventing me from giving perfect scores across the board would be the location and placement of parking signs and space barriers that sometimes were difficult to navigate around as we parked our rig. We have a very large (42’) RV and need as much wiggle room as possible to park and store it. But that’s it. We are changing storage facilities primarily due to a covered spot having come available elsewhere. Thank you!
Tom B | Overall ExperienceWe were very satisfied with our experience at U-Haul in Canton. The Managers and associates were always friendly and knowledgeable and had good customer service skills. The only issue we ever had was finding a rolling cart to use in the storage area. Both times this occurred the desk associates quickly brought us one. Thank-you!
Patti F | Overall ExperienceEveryone is always helpful and polite at this location.
Andrew K | First ImpressionsThe manager and team went above and beyond customer servive exceellence. They took the time to accommodate me when I rented the wrong size truck and as I moved out of storage. Just so thankful for this great staff. Highly recommend Uhaul Marietta Hwy Canton GA
Angela J | Overall ExperienceVery helpful good people
Kathy T | Overall ExperienceVery helpful staff, easy process to rent a parking lot. Thank you!
Vladimir M | Overall ExperienceThe staff has been wonderful! Excellent customer service! Definitely I will recommend!
Claudia E | First ImpressionsCody was extremely knowledgeable and helpful. He went above and beyond while helping us select a storage space for our RV, including making a special trip to their back lot to take photos of available spaces and then texting us our options before finalizing our reservation.
Tom B | First Impressionswhen I closed my account, I mentioned that something had fallen from the ceiling (liquid & some turn crusty). That it had damaged my furniture. I was told that this was true, that management knew. I was then told that a manager would get back to me, but no one ever got back to me. I want compensation. If you knew this, why weren't we ever warned?
SUSAN S | Overall ExperienceVery helpful! Thank you!
Jill F | Overall ExperienceVery customer friendly staff. Clean equipment.
Ebenezer A | Overall ExperienceAll of the employees are excellent that I have dealt with at your store. The young man that helped us yesterday toured us through the area until we found what we needed. He even went back and made sure we were able to access the building without difficulty.
Patti F | First ImpressionsMy work truck stayed secure and safe each night without any worry of something happening to it. Any issues with parking spots were addressed promptly.
brett l | Overall ExperienceAlthough the size unit I reserved wasn’t available upon arrival, the staff went above and beyond to get something comparable for me. They were extremely friendly and professional and I appreciated their willingness to work the issue out. Thanks guys
Sandra V | First ImpressionsI was told that I would be able to access my unit a few moments after I purchased it. But when I went back 4 hours after I was not allowed access into the building.
Bryeanna H | First ImpressionsThanks
Raymond L | Overall Experiencemy whole experience was terrible......................
Ann D | Overall ExperienceStaff is very professional and helpful! This facility has the best employees of any business that I have had dealings with lately!
Lawrence S | Overall ExperienceOne of the best U-Haul facilities I have every used.
Gene W | Overall ExperienceVery rude people and the GM is not a fair person to deal with and his employee Cassie had no clue of what to do. Any question I asked the response was I don’t know , I will have to ask some one or let me call the GM. Feel free to call me if this is a real process my cell is 816-262-4859 Danny McKinney
Danny M | Overall ExperienceThe outside storage parking lots are gravel not paved. There are no cameras to watch your property. There is also NO electronic gates with passcode to enter. Then there's a padlock that is used by everyone to access. This means previy owners know the password. Totally unsecured!
Shawn H | Overall ExperienceWilson is great and truly knows the meaning of customer service. Please give him a raise, he deserves it. I am not kidding and I do not know him personally. Gene Wesley
Gene W | First ImpressionsI would give this store a better rating if they had one better then excellent. These young men went over and beyond to help me out. I cant THANK THEM ENOUGH for all the help they gave me.
Sandra B | Overall ExperienceCory was very professional and helpful. He’s a great asset. Thanks.
robert c | First ImpressionsVery helpful. Excellent Customer Service!!
DEBRA W | First ImpressionsWhile the facility and staff were good. The pricing is way too high on storage. I was able to get an exact size closet for less than half the price I was paying at a local competitor.
David P | Overall ExperienceWhere my units were located there needs to a better light motion detector.
Deajada S | Overall ExperienceAll personnel were very courteous and polite. As well as helpful.
Barbara B | First ImpressionsN/a
gabriella t | Overall ExperienceThat was a really good storage facility. The General Manager Denise was awesome. All the employees were fantastic.
Tina R | Overall ExperienceExcellent staff! Well trained and polite
Todd H | Overall ExperienceVery well trained and helpful employees. Made a stressful situation easier
Todd H | First ImpressionsVery satisfied with rates and the customer service! All of my questions were answered thoroughly.
kaylee a | First ImpressionsDenise is great! Storage and store are always clean and everything is neat and organized. Always a great experience at this location.
Tina B | Overall ExperienceVery unhappy with uhaul! Some in law was not informed he would have to pick his truck up 40 miles away. Lady in store was rude. Made me return the truck to Canton after moving to Cumming
Julie F | Overall ExperienceStaff very helpful. Easy loading and unloading area.
Timothy M | First ImpressionsThe staff accommodated each request and action in a professional and respectful manner. I rented an open storage space for my boat. The space was secure and I felt my property was safe.
GEORGE S | Overall ExperienceEveryone there was extremely helpful in what was a very stressful move for me. I rented multiple vehicles over two weeks. It was quick and easy. Best advice for packing. Buy WAY MORE boxes!
Melba D | First ImpressionsOutstanding customer service and well-maintained facilities and equipment!
Kenneth L | First ImpressionsVery Good. . . . . .
Antonia W | First ImpressionsEveryone was very helpful and knowledgeable! Friendly too!
DARLENE D | Overall ExperienceI needed a large 12x50 covered storage for my boat and a local self storage refered me to the Marietta Hwy location where I was immediately greeted and within a few minutes I had the space rented!
GEORGE S | First ImpressionsI love this place very understanding management
Crystal F | Overall ExperienceTerrific facility, convenient & safe location, very attentive & helpful staff —both Mgr. Denise and staff associate Cody are excellent! Quick to respond and to assist every time! Security cameras A+++
RAYNE Z | Overall Experiencemore than exellent the treatment is incredible they helped me in everything thanks
Yaquelaine P | First ImpressionsVery accomadating ! staff was great.
Christine R | Overall ExperienceThey did a good job.
michael g | Overall Experience24/7 excellent
Magali V | Overall ExperienceClean location and friendly helpful staff.
TJ M | Overall ExperienceThe staff is always very friendly and helpful.
David J | First ImpressionsLove it!
SHEPPARD s | Overall ExperienceThe staff took great care of us.
michael g | First ImpressionsFolks were super nice and very accommodating. Bill in particular was a great help.
Jay D | Overall ExperienceThank you U Haul staff for everything, to help my needs for storage. Sincerely, Katie Bille
KAY B | Overall ExperienceThe gentleman who helped me was awesome. My morning with UHaul was disastrous in Marietta. The storage experience was great.
amanda h | ReservationThank you so much for your kindness and generosity. I look forward to doing more service with this facility😊😊😊
Melissa S | Overall ExperienceDenise was very helpful and professional i would recommend this u-haul to anyone!
Dwayne B | Overall ExperienceThe two guys on duty were great to work with.
James J | ReservationPersonal, professional & positive are the traits we observed from each interaction at U-Haul in Canton and Woodstock Hwy 92. Thank you for hiring and retaining the wonderful staff..
christina s | ReservationWas very easy to get all of the equipment I needed, and the workers there were very friendly and helpful. I will be sure to come back if I need any moving materials, or another truck. Thank you guys!!
Andre H | ReservationThe staff at the Canton Store is amazing! Always helpful and they go beyond expectations
Tim N | Overall ExperienceTHE PLACE SMELLED WAS DIRTY AS YLOU WALK THROUGH TO MY UNIT THE SMELLS WENT FROM SEWAGE TO CIGARETT SMOKE TO MOTH BALLS HORRIBLE AND THEN THE RAT TRAPS IN EACH UNIT AND SEEING THEM IS UPSETTING
MICHAL N | Overall Experienceno comment
Jimmy R | Overall ExperienceGreat people work here, always helpful.
steven z | Overall ExperienceDidn’t rent but facility was above average
daryl b | ReservationOur experience for the past 14 months had exceeded our expectations! Great facility and very helpful staff!!
Michael T | Overall ExperienceStaff was very helpful
Randall W | Overall ExperienceStaff was friendly and the facility was always spotless.
Jennifer V | Overall ExperienceThank you!! Employees friendly in person & on phones.
cara n | Overall ExperienceGreat service, great rates.
Frederico M | Overall ExperienceVery good facility with nice employees
THOMAS S | Overall ExperienceGreat friendly staff
Dwayne M | Overall ExperienceNo comment.
larry g | Overall ExperienceDenise (manager) was terrific to work with, very friendly and efficient.
john b | Overall ExperienceVery well ran and maintained store
Joshua P | Overall ExperienceAwesome
Wesley F | Overall ExperienceExcellent customer service
Greg S | Overall ExperienceExcellent customer service.
Greg S | Overall ExperienceExcellent facility
Jerry B | Overall ExperienceLocation of facility was convenient for me. Climate controlled unit was great so that items were not damaged by weather conditions.
Anna A | Overall ExperienceVERY GOOD EXPERIENCE, STAFF WONDERFUL
Pat B | Overall ExperienceAWESOME, CUSTOMER SERVICE!!!!!!!!! Friendly and very helpful, answered all my questions and assisted as needed. Best experience with U-Haul I've ever had, professional and courteous.
Weston Y | Overall Experience