Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
On pick up they missed windows and had to get on the phone
Ned B
Rating:
5.0
Good service. Thanks.
JULIAN D
Rating:
4.0
The only issue I had was the knob to turn on the cabin and cargo light was missing which made loading throughout the night challenging.
MARY B
Rating:
3.0
Secure? Yes. Well lit? No.
Half my stuff needed to be thrown away. Most of my storage was wet. I dont know if its coming through the door or the roof, but everything fabric was mildew covered and molded.
JOSHUA G
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
GREGORY B
Rating:
5.0
The staff was great, personable and very friendly at this location. They made my experience great.
Kishie J
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
DAVID H
Rating:
5.0
Customer did not leave a comment.
MATTHEW F
Rating:
5.0
Great experience as always
BOBBY R
Rating:
5.0
Customer did not leave a comment.
FRANK F
Rating:
4.0
This visit was smooth with no issues. Always a pleasure to visit this site. The team is cordial and always willing to help!! Thank you!
TERESA D
Rating:
5.0
Awesome job. Move was a breeze.
BRIAN M
Rating:
4.0
Customer did not leave a comment.
RICHARD N
Rating:
5.0
Love this place
SHANE S
Rating:
5.0
Customer did not leave a comment.
Michelle S
|
Overall Experience
Rating:
5.0
Great as always
Shane R
Rating:
5.0
Customer did not leave a comment.
GARY M
Rating:
5.0
Charlie and his entire team were very professional and helpful. Couldn't ask for a better experience.
JEFFERY C
Rating:
5.0
Absolutely nothing needed this location is amazing!
WALLACE C
Rating:
5.0
Awesome customer service and kodac was very helpful. Very nice people. I would definitely recommend this location. I would give 10 stars
ALFREDO G
Rating:
5.0
Thank you, I’ll see you again im sure and I’ll recommend people to this location.
Sequoia A
|
Overall Experience
Rating:
5.0
Attendant was great and very helpful
TEDDY B
Rating:
5.0
Customer did not leave a comment.
TERESA H
Rating:
5.0
Always a pleasure to work with, fast and easy.
CHRISTOPHER M
Rating:
5.0
Customer did not leave a comment.
ZACHRY O
Rating:
5.0
Storage room area has old mattresses In It and stinks but overall good experience. Very nice workers.
Tamara D
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
LARRY R
Rating:
5.0
Customer did not leave a comment.
STEPHEN T
Rating:
4.0
FIRST: The app was not helpful. It did not work at all. The web site was barely a bit better. For this move, I used a full size trailer, a size smaller trailer, and a U-box. I did all of my reservations, date setting and date changes by phone b/c the app and web-site were no helpful.
SECOND: Because I did everything by phone, there were many phone numbers needed to do all the things needed. It was confusing and sometimes overwhelming.
Third: When I reserved my U-box, I gave my destination for the U-box as Big Canoe, Jasper Ga. No one ,at the time of booking or pick-up of the U-box, informed me that U-haul would not/could not deliver into Big Canoe b/c of the mountain roads. After I arrived in Georgia and was finally informed that the U-Box had arrived in Canton, I called to have the U-Box delivered to my house. That is when I was informed that I must drive the 50 minutes to Canton to pick-up the box or pay someone to transport it to my home. The only positive is that I would not be charged for the trailer. If I did not have a vehicle to tow the box, I would have had to pay for that as well as paying for help unloading the box.
ON THE POSITIVE SIDE: I had so many date changes and time changes, some within the time frame the Box was to be dropped off, and all the people involved, no matter if it was the 800 number or a local U-Haul center were helpful and polite. I was made to feel like it was no big deal and just a part of the experience of moving. That's priceless. Thank you...
RICHARD D
Rating:
5.0
better maintenance on equipment.
JULIA S
Rating:
5.0
Customer did not leave a comment.
AARON L
Rating:
5.0
Customer did not leave a comment.
Diana A
Rating:
5.0
Stellar customer service.
BELINDA W
Rating:
5.0
Nothing
TOMMY F
Rating:
5.0
Customer did not leave a comment.
Sue S
Rating:
5.0
Customer did not leave a comment.
DAVID G
Rating:
5.0
Customer did not leave a comment.
Shawn S
Rating:
5.0
Customer did not leave a comment.
Melissa S
Rating:
5.0
Great as always
BOBBY R
Rating:
5.0
Facility clean, personnel friendly and competent, equipment operational, overall a pain-free experience.
STEPHEN W
Rating:
5.0
The online chat was not helpful. However, speaking to the manager was very pleasant.
Blake K
Rating:
5.0
Charlie was wonderful to work with, always pleasant and friendly!
Susan O
|
Overall Experience
Rating:
5.0
Everything was in great shape and our cargo van was virtually new.
THOMAS B
Rating:
5.0
Kody provided great service and clear communication, explained everything about the rental. The truck worked great.
AMY F
Rating:
5.0
Quick and clean process. Staff was very helpful and fast
John B
Rating:
5.0
Excellent
WALLACE C
Rating:
5.0
Customer did not leave a comment.
PETER B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
CHARLES A
Rating:
2.0
The man who helped me at the desk at arrival was very rude to me. He was not friendly and when asked about returning the trailer he put a location that was over 1 hour away from me, even though there were multiple locations within 2-5 miles.
Benjamin R
Rating:
5.0
Customer did not leave a comment.
GARY M
Rating:
4.0
I have rented several trucks from here before and always had very nice trucks with minimal mileage. This time I received a truck with over 199,000 miles and so many places of damage on it (X) marks basically everywhere lol. It was a little difficult to crank up at first but we got the job job. Thankfully it was a local move and our total miles were less than 20.
MILLINY W
Rating:
1.0
Customer did not leave a comment.
Sarah C
Rating:
4.0
Customer did not leave a comment.
Denise J
Rating:
5.0
Customer did not leave a comment.
Robert S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
RICHARD H
Rating:
5.0
Customer did not leave a comment.
ZACHARY W
Rating:
3.0
One man at this location and he was stressed as he had a few vans coming in at the same time.
Alana R
Rating:
3.0
The location is great and the truck worked well. However, I was shocked to find out that I was charged both a per mile rate as well as gas. Usually it is one or the other. I wish it had been more obvious on the quote that I was going to end up paying almost 5 dollars per gallon. I was already shocked at the $1.10 per mile Fee. $331 to rent a truck for a day is unbelievably high. I won’t be renting from U-Haul again.
Troy M
Rating:
5.0
I had great experience using U-haul. The service was efficient, timely and saved me substantial amount. The customer service team at both locations were very friendly and flexible.
Gaurav S
Rating:
5.0
Very friendly and accommodating staff. Purchased $500 of moving supplies over the last 2 months. Then rented a trailer to do some junk removal. Will be back if I ever need anything.
Micheal O
Rating:
5.0
Check in/out was smooth and easy!
JAMES Y
Rating:
5.0
Customer did not leave a comment.
ROY W
Rating:
3.0
Customer did not leave a comment.
JEREMY T
Rating:
5.0
Great service. Helpful fast. Good equipment. Easy and a pleasure.
CAROLYN G
Rating:
3.0
Customer service was very poor. Staff was very not very non-welcoming. I was not greeted or waited on in a timely matter. The staff appeared very lackadaisical and uninterested. Good customer service will usually greet a customer while waiting on another customer such as “I’ll be with you shortly” etc. However, in this case the staff didn’t even acknowledge my presence upon arrival. Common courtesy and good customer could be better learned at this facility.
Luis V
Rating:
5.0
No pads
MIKE T
Rating:
5.0
Charlie was very helpful there was an issue when I reserved the U-Haul and he got me going very quickly with a great attitude as well as the other lady that was there and also the woman that checked me in when I returned it, I think her name was Robyn she was super helpful
KEITH B
Rating:
4.0
Customer did not leave a comment.
ROBERT C
Rating:
5.0
Customer did not leave a comment.
STEPHEN H
Rating:
5.0
Exceptional customer service.
EDWARD M
Rating:
4.0
Customer did not leave a comment.
Nallely G
Rating:
5.0
Great experience, as always!
Talmadge P
Rating:
5.0
Customer did not leave a comment.
Kenneth F
|
Overall Experience
Rating:
5.0
One time visit no comment
RALPH H
Rating:
5.0
Customer did not leave a comment.
AMANDA D
Rating:
5.0
Customer did not leave a comment.
JENNIFER B
Rating:
5.0
Customer did not leave a comment.
STEVEN H
Rating:
5.0
Was very smooth and easy to return equipment!
TONI F
Rating:
5.0
there was a gentleman named Michael that saved the reservation/sale. He was very helpful. I was calling to cancel because of our location in the mountains but he was able to work it out and I was very happy. overall everyone that I spoke to was nice and helpful. the drivers were very nice and prompt.
LORI G
Rating:
5.0
Customer did not leave a comment.
GARY M
Rating:
5.0
The staff is extremely helpful and respectful
Arturo M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Michael E
Rating:
5.0
Customer did not leave a comment.
JERRY N
Rating:
5.0
We had to rent a cargo trailer at the last minute to move a bedroom set. The online rental transaction was very easy, the location was open until 5 on a Sunday (unusual in the south), and our trailer was ready to go as soon as we checked in. No other U-Haul location in the area had a cargo trailer available. This location did and happened to be the closest to us so we were pleasantly surprised! They got the trailer hooked up to our vehicle (even helping with a trailer hitch hiccup), made sure all of the lights and signals were operational, and sent us on our way with clear instructions for returning the trailer. Every part of this experience was easy, which is not common with all of the typical stressors that come along with moving. We highly recommend this location and are so thankful for the great service!
Kristen M
Rating:
5.0
Customer did not leave a comment.
KEVIN D
Rating:
5.0
I had barely pulled up the self check in on my phone and there was an employee at my window! Check in was quick, nice one! Keep it up!
DANIEL T
Rating:
5.0
Only place I rent from.
BOBBY R
Rating:
5.0
The general manager - Charlie was excellent, professional, courteous, and very helpful.
BENJAMIN E
Rating:
4.0
Customer did not leave a comment.
JUSTIN W
Rating:
5.0
Customer did not leave a comment.
hope j
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Albert H
Rating:
5.0
Friendly! Fast!
James T
Rating:
4.0
Customer did not leave a comment.
Mark S
|
Overall Experience
Rating:
3.0
Some were helpful.
Randall B
|
First Impressions
Rating:
5.0
I had the best customer experience I could have hoped for. The staff is courteous, kind and compassionate. The quality of the trailer was outstanding, the trailer was on hand and ready to rent on very short notice. I was able to take care of my move quickly and efficiently. The price point for my rental reasonable - best experience ever!
KENNETH J
Rating:
3.0
Customer did not leave a comment.
Dean F
Rating:
5.0
Customer did not leave a comment.
TODD B
Rating:
5.0
Customer did not leave a comment.
DAVID K
Rating:
5.0
Had to push back 4 day rental because of family emergency. Every time on contacted via text and phone everyone was polite. Arrived to pick up and I was advised they have no hand truck and I would have to go a mile or two north to pick up because they have not had any for day. I said well it was supposed to be here, so can you call and see if that place has one. He called twice and no one answers. He then call another place at 902 E Bloomingdale. They said they have one. While he did that I called another close and asked if they have a hand truck that can be rented. They asked if it was local or one way. When I said one way they immediately said they did not have any. They also ask for my minor daughter’s name and phone number until she said she was a minor and she gave my wife’s contact info. When I come back in there is someone dropping off a truck and he says he would like a receipt and the other person behind the counter says we will email to you. He says I want a printed receipt to which the person helping me says if you want a printed receipt I will get you taken care of once I have taken care of the person I am helping. Which was me. Just then the last raises her voice at him and about yells that’s what email is for.
We get the truck and leave heading 20 plus minutes to another U-Haul to rent a hand truck.. Which the other place had cancelled my reservation so he had to do a new one. Which took about 20 minutes. While on the way I call a Boyette road location and same question again. One way or local. I say one way and again immediately, we do t have any hand trucks. The E Bloomingdale U-Haul was very polite and cordial. I then get my hand truck and have to drive 20 minutes home. All of this put me an hour behind on my time line and 20 to 25 extra miles on the truck. Then I receive a notice that my car trailer has been cancelled which I was to pick up the next day. I did not request a cancellation. The only good thing about that was I ended up having my daughter just drive to Georgia instead of towing it. Find out after the hand truck was set up as a 3 day rental and not match my 5 day truck rental. Originally it was 4 but then made 5 I believe as a courtesy. I then had to chat with help to be told I had to call to correct this, which I did and they were polite when I called and corrected the issue.
Tried hiring though U-Haul on 6/29 later afternoon and order errored out 3 times and charge my credit card then reversed charges over 2 days because I needed movers 6/30. My credit card company said it was not them when I called. No one to talk to as was advised movinghelp was closed. Once I got through to them they told me input the wrong address as it auto fills the service address and I should have got a pop up advising to change. I did the order 3 times before that and never record that pop up. I had to do 2 more times on phone with rep before order went through. Moving as well as a family emergency is enough stress, but to add not being able to hire help just piled on.
The movers did great unloading the truck and were very polite. I think the best part May have been the return. I received a text to return at 2127 Marietta Highway, Canton, GA 30114. When I got there she said I was scheduled drop at a different location, but hit a button or two and said now your returning it here. She was polite checked in the truck and made great conversation about the area.
This is the full experience I will tell everyone when asked.
ERIC A
Rating:
5.0
Customer did not leave a comment.
Anu S
Rating:
1.0
Got charged $188 for dropping off at a different location only 60 miles from where I picked up. Rented LOTS of stuff but will not be back
DAVID L
Rating:
5.0
Customer did not leave a comment.
SOURAV K
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
DOMINGO L
Rating:
5.0
Customer did not leave a comment.
Lane M
Rating:
5.0
Customer did not leave a comment.
CATHERINE S
|
First Impressions
Rating:
5.0
Great customer service
Thank you
CLARA R
|
First Impressions
Rating:
1.0
Customer did not leave a comment.
MAURICIO R
Rating:
3.0
After hours check in; in these days of “customer service”, the customer does all the work or fees are imposed; that is not customer service! Pooor lighting, no designated return parking. Truck was fine but checking in and checking out was too long; charges for what turned out to be a one day rental were too expensive to do this again.
STEPHEN G
Rating:
4.0
Customer did not leave a comment.
Thomas L
Rating:
5.0
Awesome
STEVE D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
ROBERT S
Rating:
5.0
No need for improvement. The General Manager and his staff in Canton, GA provided top notch service and equipment for my move to Tennessee. They had everything ready on time and were amazing to work with. Many thanks, Nancy Smith.
Nancy S
Rating:
5.0
A truck is a truck is a truck, for the most part. You load your stuff in the back, move it, return the truck. The real experience and the true test of a company that rents moving vehicles, is the staff inside the office. After using this location on three separate occasions, I’m finally ready to write a review. Every single interaction with any of the associates or managers, has been truly outstanding. These folks care, and it shows. Extremely professional, and always willing to go above and beyond. Again, it’s a moving trunk rental business, but it’s probably the biggest, which makes it even more challenging for them to deliver in the customer service arena. Not sure what’s going on at this location, but they’ve got it nailed! Sincere thanks to this entire team For their hard work on our behalf.
QUINCY R
Rating:
5.0
Customer did not leave a comment.
STEVEN P
Rating:
5.0
Jacek was very helpful to switch me to a larger unit that was available
Aaron N
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
PAUL N
Rating:
5.0
David was super helpful and very knowledgeable
MICHELLE F
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Brett R
|
Overall Experience
Rating:
5.0
Very good
Roosevelt W
|
First Impressions
Rating:
5.0
This has been a difficult time and they have literally saved my life during surgery. I will be forever grateful
SUSAN M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Greg B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
BATTLE B
|
Overall Experience
Rating:
5.0
Great staff and very helpful!
Traci M
|
First Impressions
Rating:
5.0
Excellent storage & very helpful staff
I would definitely recommend them
ROBERT G
|
Overall Experience
Rating:
1.0
This is the rudiest staff I wouldn't ever go back I'd lose everything first they r a bunch of idiots
Wenden M
|
Overall Experience
Rating:
5.0
Kody and his staff are top notch. Kody went above and beyond to make my move and storage experience great.
Lorraine H
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Javon M
|
Overall Experience
Rating:
5.0
Everyone at the facility was friendly and helpful as they worked on a Sunday.
Arturo M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Devon M
|
Overall Experience
Rating:
5.0
The staff is always friendly and helpful! They make it a great experience!
Daniela M
|
Overall Experience
Rating:
5.0
Everyone at this facility goes above the standards of all other rental and storage facilities! Everywhere from the lobby to the units and the trucks are kept super clean and well organized. Everyone was so professional and helpful in every aspect. Absolutely the best experiences I've encountered in a very long time as far as customer service and equipment performing as it is expected. Thank you to all the staff!!!
JONATHAN C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
kristopher d
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Evelyn D
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
THOMAS E
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Suzanne R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Scott N
|
First Impressions
Rating:
5.0
Staff was very helpful from start to finish
scott w
|
Overall Experience
Rating:
5.0
The best u-haul business I’ve experienced ever . I have used u-haul many times over the years in moving households . This business is by far the best !
Thanks
BATTLE B
|
First Impressions
Rating:
5.0
Staff always helpful
SCOTT W
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Todd C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Michael Y
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Jessica S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Krisztian B
|
First Impressions
Rating:
3.0
The young man that was helping me ran off in the middle of the transaction like he had maybe some sort of rented tantrum very unprofessional then I had to figure out how to get in and out of the storage unit that was labeled with someone’s else’s name I won’t be using this any more and apparently they have rats there was a rat trap In the unit. On a happier note the 2 agent that we’re not helping me were very delightful and when I pulled when they were closed those still helped while the other ran to lock the door I won’t say his name but he knows who he is.
Dwana B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Charles T
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Jane H
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Randal C
|
Overall Experience
Rating:
4.0
Would be extremely helpful if there was a trash compactor for customers to use
brooke s
|
Overall Experience
Rating:
5.0
Staff was very helpful, and communicative.
Jonathan H
|
Overall Experience
Rating:
2.0
Couldn’t use storage unit due to lock being on the unit that was sold to me. Staff was unwilling to give me a different unit.
Lori M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
RICKFORD D
|
Overall Experience
Rating:
5.0
Great service, staff was always helpful when needed.
Steve Y
|
Overall Experience
Rating:
5.0
Customer service was great!
Clean,safe environment.
zana m
|
Overall Experience
Rating:
5.0
Staff was very friendly and helpful!
Jason S
|
Overall Experience
Rating:
5.0
Friendly helpful clean.
Carol G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Karilyn F
|
Overall Experience
Rating:
5.0
I've utilized virtually every service over the years - rented trucks, storage, and pods, and have always had great experiences. My only complaint is with U-Haul technology trying to pick up and return trucks after hours. The online and app pick up and return process has never worked properly, which is not the facility's fault. I've spent a tremendous amount of time on the phone with customer service attempting to upload pictures, answer questions, etc., at night, completely alone, and usually exhausted after a long day of moving. It is extremely frustrating. I'm an IT professional and well versed in technology, and the process never works as it should. The online system needs significant work. However, the facility and my in-person experiences are outstanding
LISA T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Justin W
|
Overall Experience
Rating:
5.0
Everything was great..
On checkout, Peter was quite insistent if our unit was not absolutely clean, we would get charged. Because he said it three times during a five minute conversation, we ended up taking him out to the unit and he confirmed that it was indeed clean. We also took a picture for our own records.
Great place; however, and we would use again, if needed.
Christine C
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Takoda P
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Christie B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Vicki S
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Shawn M
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
PEDRO B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Emily W
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ROBERT B
|
Overall Experience
Rating:
5.0
I use this location ALOT because they are so friendly and helpful
Glenda N
|
Overall Experience
Rating:
4.0
The outdoor pod that we rented for alsmot 3yrs was convenient, especially since we could drive up to it (used it for real estate needs-signs, supplies, etc). However, the wooden door on the unit started to rot/deteriorate so we eventually had to move units (11/23). We were promised moving help by UHaul but on moving day, they did not show. We had to move everything ourselves. However, they did reimburse our rent for November. By Jan '24, UHaul was under new management & decided to eliminate our pods altogether! We wanted to stay but there were no 1st floor units with drivable accessibility available for us so we had to move to a different facility. However, Uhaul was kind enough to reimburse our rent for January. While it was super inconvenient to move 2x in 3 months, the staff did all they could. We would recommend the facility to others!
Emily H
|
Overall Experience
Rating:
1.0
The manager for this facility is horrible. Rented a trailer from them one time, their employee damaged our vehicle, he admitted it to me then went back on it of course the video surveillance disappeared. Over $6,000 worth of damage.
Never could get any decent help from this staff… moved out never received a receipt showing my account was closed!
Run away from this storage facility, Extra Space is down the street, much nicer, clean and excellent too!
Paula L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Tamaurice T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Trisha W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Glenda N
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Stanton F
|
Overall Experience
Rating:
2.0
Storage unit leaked and damage some of my items. But overall all wasn’t a bad experience other than it being expensive and waiting forever to get help.
DANIEL B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
James M
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Todd C
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
shaunte j
|
Overall Experience
Rating:
2.0
I moved into a newly built outdoor storage unit. I placed a 60” flat screen television against the back wall covered by a blanket. At some point, it seems as though the unit shifted on its foundation, crushing the frame against my television, which smashed the screen. I was quite upset about this. Also, the unit was infested with stink bugs upon move out and all cloth items were moldy. This unit is not sealed from moisture and pest intrusion. It served my needs, but I was very disappointed about my television and the need to fumigate and clean all of my items that I removed upon move out.
Chris E
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Lashonda W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Greg S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Eleanor S
|
Online Move In
Rating:
5.0
Good group of folks working here. Very helpful. Facility is secure and well maintained.
Teresa A
|
Overall Experience
Rating:
5.0
Other than cost I love using the facility. Always clean and easy to get in and out of.
Stacey G
|
Overall Experience
Rating:
5.0
Management and staff are very helpful and wonderful to work with.
Dusty H
|
Overall Experience
Rating:
5.0
Everyone there was so nice and helpful!
Jonathan H
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Robert E
|
Overall Experience
Rating:
1.0
I have had multiple situation with the on-site manager. I’ve been locked out of my unit multiple times with balance paid. There is only one staff member and that is the woman is Britney. She is very awesome and this is a true definition of customer service. The rest of the workers need to go back to training and he needs a new manager because Mr. Hart is fairly rough around the edges.
Also, my items were mold an mildew and I’ve always had issues with the rent every single month!
Shunika T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Nancy W
|
First Impressions
Rating:
5.0
Thank you for everything!
donovan d
|
Overall Experience
Rating:
5.0
Even when i used bathroom, it was clean and had toilet paper
Mary A
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jolie P
|
Online Move In
Rating:
5.0
I can’t say enough about U-Haul moving and storage! The staff goes above and beyond . Everyone there is friendly and welcoming. I got behind on my storage locker , and they worked with me to help me get caught up. I have rented trucks several times from them as well. The equipment was always clean , safe, and easy to use. I would recommend them to anyone needing storage or truck rental. This is by far the best facility in the Canton area.
Lorraine R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Stephanie H
|
Overall Experience
Rating:
5.0
Brittany was amazing!
CARMEN C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ANDREW C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
mark n
|
First Impressions
Rating:
4.0
Good people and a nice store.
James J
|
Overall Experience
Rating:
5.0
Great staff as well as great experience calling the Uhaul operators
Huntley A
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Stacey G
|
Online Move In
Rating:
5.0
Great facility and staff - everything I needed!
Drew C
|
Overall Experience
Rating:
5.0
The blonde female who works there us absolutely amazing, hard working, helpful, gives wonderful customer service and needs a raise!
ERIN W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Patricia C
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
ALAINA P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ryan R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Michael B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
MARCIA M
|
Overall Experience
Rating:
5.0
Cody was super nice and helpful!!
Elaine S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Leslie R
|
Overall Experience
Rating:
5.0
Thank you for providing me this storage for the past couple of years. Excellent service
Louis G
|
Overall Experience
Rating:
5.0
Easy to use, quick and to the point service.
Jaclyn B
|
Overall Experience
Rating:
5.0
Very quick and easy to rent a unit. Liked ability to see size of units available in the showroom. Love the 24 hour access.
Drew C
|
First Impressions
Rating:
1.0
The truck I reserved wasn’t available when I showed up, then the truck I finally got had a lock on it from the previous renter with no code given to me. We couldn’t get into our unit because the doors didn’t recognize the code and we had to wait an hour for someone to come help. Would not recommend and will not be using in the future.
Candice G
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
DANNY G
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Brock F
|
Overall Experience
Rating:
5.0
Very well cared for attentive to customer needs
Sanda K
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Craig M
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Leonardo L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Robert C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
SHARON M
|
Overall Experience
Rating:
5.0
Well kept and a safe location. Will definitely refer friends to this facility
NATONYA H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
DAVID V
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JASON H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Patrica P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
DARRELL B
|
Overall Experience
Rating:
5.0
Great facility with helpful and friendly staff
NATONYA H
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Grace C
|
Overall Experience
Rating:
3.0
Everything had stink bug in all my boxes and now have to wash all my clothes and bed clothes because they stink . and they have got on the house
NENA W
|
Overall Experience
Rating:
3.0
Sensor lights r a giant pain. Trying to find something is cause for bruising and tripping over stuff. Won't recommend for that reason.
Holly C
|
First Impressions
Rating:
5.0
This u-haul storage is one of the best I have seen
James H
|
Overall Experience
Rating:
5.0
First of all your Team is very "Attentive" and is helpful in a very "Stressful" time. Caleb checked us in and we were ready set to go with the moving process, and before that cody and Derrick made sure that everything was set up for the move.
**** Thank You guys for making this a very Smooth Move.
*** I will definitely be referring you to others !!
Nancy S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Mary J
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kaleb F
|
Overall Experience
Rating:
5.0
I now have four units at this location so I think it’s great
Jodi G
|
First Impressions
Rating:
5.0
I had a storage unit for myself I have one for my mother-in-law and I also purchase a hitch for my van. Every time the staff was excellent the store was clean very happy I will recommend
CHRIS D
|
Overall Experience
Rating:
3.0
Access door was broken. At least there were 2 ways in.
CAROLINE R
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
John K
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Bryeanna H
|
Overall Experience
Rating:
5.0
Kody/Cody was very professional and very helpful.
Patrica P
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Lance J
|
First Impressions
Rating:
5.0
I have no complaints with anything or anyone at the storage facility they were always friendly and helpful all my things were as I left them when I moved them out. If I ever need a storage and can I would be glad to use them again.
David T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Cristy P
|
First Impressions
Rating:
5.0
Great service, great people and secure storage. Would use U haul again.
Don M
|
Overall Experience
Rating:
5.0
Wilson and the staff were outstanding in every way. It was a great experience
Michael S
|
Overall Experience
Rating:
4.0
Good facility
Cheryl B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
David T
|
First Impressions
Rating:
3.0
Everything was fine until I was forced to move my belongings out of my unit because my unit was needed for an air conditioner. This was extremely poor timing for me and a huge inconvenience. I was offered an outdoor unit in exchange for my indoor unit which was also unacceptable. On the day I came in to question all of this I was greeted by a very unprofessional woman named Brittany who was sucking on a vape stick. When I explained the very bad timing for me to have to deal with moving my things and suggested Uhaul move my things to another unit for me since my moving was due to them, she responded with "that's not my job description". Regardless if its her job description or not she was extremely unprofessional. Overall the unit was fine, I paid that place over $7,000 in storage fees and never had an issue until I was evicted for an air conditioning unit. Very unhappy. Will not recommend.
Teffany S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Don M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Suwanna J
|
Online Move In
Rating:
5.0
Nice kids lol
Todd P
|
First Impressions
Rating:
5.0
Wilson and staff are outstanding
rita S
|
First Impressions
Rating:
5.0
Very convenient, friendly and knowledgeable. Well lit and clean. It's always a pleasant experience.
Ellen R
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
DIONNA R
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
William B
|
Overall Experience
Rating:
3.0
Since u all went up on my storage I couldn't keep up with the payment so I lost my stuff thanks a lot
Carol M
|
Overall Experience
Rating:
4.0
U-Haul truck rental employees were superior. Storage rental was above average & helpful. Will use again.
Gwen J
|
Overall Experience
Rating:
5.0
The GM Wilson Hart and Britney were extremely helpful.
They went above and beyond to help with my storage situation.
I was able to downsize my storage unit no hassle.
I highly recommend this location.
ISAID G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Steve L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Richard S
|
Overall Experience
Rating:
1.0
The young gentleman in the front office were not friendly not professional could not answer any questions about the billing no equipment to move out of the unit
Stephen S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Sherry C
|
Overall Experience
Rating:
5.0
I loved the young man who assisted me . I was a little concerned about location in late hours . Apart from that experience was excellent 100 . He was polite respectful and so very helpful. I look forward to working with you guys again .
LILLIA L
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Sheena B
|
Overall Experience
Rating:
5.0
Uhaul staff very helpful and friendly.
Daniel R
|
Overall Experience
Rating:
5.0
I needed temporary storage for a few months for a move and they made my transition smooth and easy. Also, they were less expensive than many other storage units in the area. I would definitely use them again.
Boston D
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Racquel G
|
First Impressions
Rating:
5.0
The customer service was stellar and rates affordable.
Thank you so much!
donovan d
|
First Impressions
Rating:
5.0
Wilson and Kody very willing to help. Associate Brittany very pleasant and helpful as well.
Bruce R
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Paul H
|
Overall Experience
Rating:
4.0
Friendly
Cheryl B
|
First Impressions
Rating:
3.0
Stored my RV under your shelter for 4 years. Complained on numerous times about the mud that kept washing in causing 2 inches of mud around my RV. I would have to shovel myself the mud so I wouldn’t track it into the RV. I even had to put the tires on boards to keep the mud off the tires. Nothing was ever done.
Robert W
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
ricardo j
|
Overall Experience
Rating:
5.0
Expect for the price everything was Great
Nathan s
|
Overall Experience
Rating:
5.0
Your staff was very helpful writhing my move from another state.
tom w
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Sanda K
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Terry D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
cristy p
|
First Impressions
Rating:
5.0
Staff is very friendly. Third time doing business at this location staff is always in a great mood and very helpful. Answered all my question. Very professional!
LUIS M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Robert L
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
James G
|
First Impressions
Rating:
5.0
The only "complaint" I have is that the price kept increasing. However, as a single female, I didn't mind paying a little more to have access to what I consider a secure and safe facility.
Heather M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Dennis W
|
Online Move In
Rating:
5.0
Uhaul actually help save my life because I am a domestic violence survivor!
MIA R
|
First Impressions
Rating:
4.0
Only problems I had were just the website had misinformed with what was available and clerk told me they didn't have a unit which wasn't true but they fixed the issues. I would've given excellent if the process was smooth.
KENNY W
|
First Impressions
Rating:
5.0
I'm very happy with the service center my storage unit the employees very courteous when I moved units. They assisted me with that. Above and beyond. I highly recommend this center to everybody.
CHRIS D
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Gary M
|
Overall Experience
Rating:
1.0
I had valuable items destroyed at this storage and was treated badly when I brought it to the attention of the Manger there. I spent a lot of money there. All to be treated as if I was out to scam the company. Last straw was when I went to clean out my storage they had a company lock on my door and I asked if I owe the lady at the desk stated I do not but she nor the manger could explain why the had locked my unit out. I closed out the unit and the manger called me to tell me he will not rent to me anymore. Wow!! Is all I can say.
Linda W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
DAWN W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
DAWN W
|
First Impressions
Rating:
5.0
Great but too expensive. Moved belongings elsewhere.
Amanda H
|
Overall Experience
Rating:
1.0
Customer did not leave a comment.
Sarah B
|
Overall Experience
Rating:
5.0
He was an absolute delight I was already having issues because for some reason they merged my reservation with my uncle’s name and I wasn’t able to get my reservation so he gave me the storage unit and put it under my name and is extremely nice about it And super helpful he did his best to try and accommodate my needs and explain things through for me
Corrine G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
John L
|
First Impressions
Rating:
5.0
Easy, convenient, clean
Beth N
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Todd A
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Thomas S
|
Overall Experience
Rating:
1.0
I’ll never ever use tht facility again cause the office is unorganized!!
Gary W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Michael H
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
RYAN B
|
First Impressions
Rating:
5.0
Great job
Lisa R
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Jamie S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Justin B
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Hershel L
|
First Impressions
Rating:
4.0
There was confusion often between store staff and your online billing system. I would pay online but would get calls from the store asking for payment. We were also locked out of our unit for nonpayment and we had made the payment.
Jack W
|
Overall Experience
Rating:
5.0
Was able to get a unit same day as when we traveled to their office with first month free. Also got an upgrade a few days later when a bigger unit became available.
Frank B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Zach S
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Stephen S
|
First Impressions
Rating:
1.0
Staff rude. Storage areas cluttered and filthy.
ROBERT D
|
Overall Experience
Rating:
5.0
.
Pam M
|
First Impressions
Rating:
2.0
I had a trailer and that area is horrible
Keneth M
|
Overall Experience
Rating:
5.0
I put several items on the loading dock because i was denied acess and had to pick up my handicapped 5 year old, when i went back a couple hours later everything was gone. I discussed the situation with a staff member who said he would inquire about it and pull video. i still have not heard anything so i guess i will call the police tomorrow and let them request the footage.
rich kologe
470 390 2873
RICHARD K
|
First Impressions
Rating:
3.0
I still don't know if the trailer i rented has been officially checked in to this location. I dropped it off at 630 yesterday and the staff told me to do a self check in. He gave me some information but it was not helpful. I've created an account but there are no options to do a self check in???
David P
|
First Impressions
Rating:
1.0
My storage room flooded and damaged a lot of my things and the manger stated they are not liable. It rained in a climate controlled storage inside the building. I will see them in court. I was not in the unit a whole month.
Linda w
|
Overall Experience
Rating:
5.0
Great staff. Very clean and well kept building
jerry g
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Cletus M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Madeleine C
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
ROBERT D
|
Online Move In
Rating:
1.0
The staff was great. My issue is with the area where I stored my camper. The gravel is not graded evenly. The bus parked next to me cannot park all the way back in his spot. This is due to the giant HOLE in the ground. The area was difficult to move around in as well. This is way to much money for such a badly maintained and sized area. I moved here only because my existing place is doing construction and I cannot stay there anymore. All other areas I tried were full. I will be moving out of here asap. The rest of the facility looks great.
Keneth M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Rex K
|
Overall Experience
Rating:
5.0
Great staff and unit..
karen w
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Suzanne S
|
Online Move In
Rating:
4.0
My experience was very good and I would especially like to recognize Cody for his exceptional customer service. The only thing preventing me from giving perfect scores across the board would be the location and placement of parking signs and space barriers that sometimes were difficult to navigate around as we parked our rig. We have a very large (42’) RV and need as much wiggle room as possible to park and store it.
But that’s it. We are changing storage facilities primarily due to a covered spot having come available elsewhere. Thank you!
Tom B
|
Overall Experience
Rating:
5.0
We were very satisfied with our experience at U-Haul in Canton.
The Managers and associates were always friendly and knowledgeable and
had good customer service skills.
The only issue we ever had was finding a rolling cart to use in the storage area. Both times this occurred the desk associates quickly brought us one.
Thank-you!
Patti F
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Adrian L
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Dale J
|
Overall Experience
Rating:
5.0
Everyone is always helpful and polite at this location.
Andrew K
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
MATT R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Beth N
|
First Impressions
Rating:
5.0
The manager and team went above and beyond customer servive exceellence. They took the time to accommodate me when I rented the wrong size truck and as I moved out of storage. Just so thankful for this great staff. Highly recommend Uhaul Marietta Hwy Canton GA
Angela J
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Stuart B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
ELVIASOL R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
ANDRIANNA H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jennifer T
|
First Impressions
Rating:
5.0
Very helpful good people
Kathy T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Cliff b
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Andrew K
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
RODRIGO S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Paul H
|
First Impressions
Rating:
5.0
Very helpful staff, easy process to rent a parking lot. Thank you!
Vladimir M
|
Overall Experience
Rating:
5.0
The staff has been wonderful! Excellent customer service! Definitely I will recommend!
Claudia E
|
First Impressions
Rating:
5.0
Cody was extremely knowledgeable and helpful. He went above and beyond while helping us select a storage space for our RV, including making a special trip to their back lot to take photos of available spaces and then texting us our options before finalizing our reservation.
Tom B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ANNA P
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
S C
|
First Impressions
Rating:
1.0
when I closed my account, I mentioned that something had fallen from the ceiling (liquid & some turn crusty). That it had damaged my furniture. I was told that this was true, that management knew. I was then told that a manager would get back to me, but no one ever got back to me. I want compensation. If you knew this, why weren't we ever warned?
SUSAN S
|
Overall Experience
Rating:
5.0
Very helpful! Thank you!
Jill F
|
Overall Experience
Rating:
5.0
Very customer friendly staff. Clean equipment.
Ebenezer A
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Karen S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
William M
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Rita C
|
First Impressions
Rating:
5.0
All of the employees are excellent that I have dealt with at your store. The young man that helped us yesterday toured us through the area until we found what we needed. He even went back and made sure we were able to access the building without difficulty.
Patti F
|
First Impressions
Rating:
5.0
My work truck stayed secure and safe each night without any worry of something happening to it. Any issues with parking spots were addressed promptly.
brett l
|
Overall Experience
Rating:
5.0
Although the size unit I reserved wasn’t available upon arrival, the staff went above and beyond to get something comparable for me. They were extremely friendly and professional and I appreciated their willingness to work the issue out. Thanks guys
Sandra V
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
John C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Jeff A
|
Overall Experience
Rating:
1.0
Customer did not leave a comment.
MICHAEL W
|
Overall Experience
Rating:
4.0
I was told that I would be able to access my unit a few moments after I purchased it. But when I went back 4 hours after I was not allowed access into the building.
Bryeanna H
|
First Impressions
Rating:
5.0
Thanks
Raymond L
|
Overall Experience
Rating:
1.0
my whole experience was terrible......................
Ann D
|
Overall Experience
Rating:
5.0
Staff is very professional and helpful! This facility has the best employees of any business that I have had dealings with lately!
Lawrence S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Charles S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Zach S
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Lee A
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Pamela L
|
Overall Experience
Rating:
5.0
One of the best U-Haul facilities I have every used.
Gene W
|
Overall Experience
Rating:
1.0
Very rude people and the GM is not a fair person to deal with and his employee Cassie had no clue of what to do. Any question I asked the response was I don’t know , I will have to ask some one or let me call the GM. Feel free to call me if this is a real process my cell is 816-262-4859 Danny McKinney
Danny M
|
Overall Experience
Rating:
1.0
The outside storage parking lots are gravel not paved. There are no cameras to watch your property. There is also NO electronic gates with passcode to enter. Then there's a padlock that is used by everyone to access. This means previy owners know the password. Totally unsecured!
Shawn H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Justin B
|
First Impressions
Rating:
5.0
Wilson is great and truly knows the meaning of customer service. Please give him a raise, he deserves it. I am not kidding and I do not know him personally. Gene Wesley
Gene W
|
First Impressions
Rating:
5.0
I would give this store a better rating if they had one better then excellent. These young men went over and beyond to help me out. I cant THANK THEM ENOUGH for all the help they gave me.
Sandra B
|
Overall Experience
Rating:
5.0
Cory was very professional and helpful. He’s a great asset. Thanks.
robert c
|
First Impressions
Rating:
5.0
Very helpful. Excellent Customer Service!!
DEBRA W
|
First Impressions
Rating:
2.0
While the facility and staff were good. The pricing is way too high on storage. I was able to get an exact size closet for less than half the price I was paying at a local competitor.
David P
|
Overall Experience
Rating:
3.0
Where my units were located there needs to a better light motion detector.
Deajada S
|
Overall Experience
Rating:
5.0
All personnel were very courteous and polite. As well as helpful.
Barbara B
|
First Impressions
Rating:
4.0
N/a
gabriella t
|
Overall Experience
Rating:
5.0
That was a really good storage facility. The General Manager Denise was awesome. All the employees were fantastic.
Tina R
|
Overall Experience
Rating:
5.0
Excellent staff! Well trained and polite
Todd H
|
Overall Experience
Rating:
5.0
Very well trained and helpful employees. Made a stressful situation easier
Todd H
|
First Impressions
Rating:
5.0
Very satisfied with rates and the customer service! All of my questions were answered thoroughly.
kaylee a
|
First Impressions
Rating:
5.0
Denise is great! Storage and store are always clean and everything is neat and organized. Always a great experience at this location.
Tina B
|
Overall Experience
Rating:
1.0
Very unhappy with uhaul! Some in law was not informed he would have to pick his truck up 40 miles away. Lady in store was rude. Made me return the truck to Canton after moving to Cumming
Julie F
|
Overall Experience
Rating:
4.0
Staff very helpful. Easy loading and unloading area.
Timothy M
|
First Impressions
Rating:
5.0
The staff accommodated each request and action in a professional and respectful manner. I rented an open storage space for my boat. The space was secure and I felt my property was safe.
GEORGE S
|
Overall Experience
Rating:
5.0
Everyone there was extremely helpful in what was a very stressful move for me. I rented multiple vehicles over two weeks. It was quick and easy. Best advice for packing. Buy WAY MORE boxes!
Melba D
|
First Impressions
Rating:
5.0
Outstanding customer service and well-maintained facilities and equipment!
Kenneth L
|
First Impressions
Rating:
5.0
Very Good. . . . . .
Antonia W
|
First Impressions
Rating:
5.0
Everyone was very helpful and knowledgeable! Friendly too!
DARLENE D
|
Overall Experience
Rating:
5.0
I needed a large 12x50 covered storage for my boat and a local self storage refered me to the Marietta Hwy location where I was immediately greeted and within a few minutes I had the space rented!
GEORGE S
|
First Impressions
Rating:
5.0
I love this place very understanding management
Crystal F
|
Overall Experience
Rating:
5.0
Terrific facility, convenient & safe location, very attentive & helpful staff —both Mgr. Denise and staff associate Cody are excellent! Quick to respond and to assist every time! Security cameras A+++
RAYNE Z
|
Overall Experience
Rating:
5.0
more than exellent the treatment is incredible they helped me in everything
thanks
Yaquelaine P
|
First Impressions
Rating:
5.0
Very accomadating ! staff was great.
Christine R
|
Overall Experience
Rating:
5.0
They did a good job.
michael g
|
Overall Experience
Rating:
5.0
24/7 excellent
Magali V
|
Overall Experience
Rating:
5.0
Clean location and friendly helpful staff.
TJ M
|
Overall Experience
Rating:
5.0
The staff is always very friendly and helpful.
David J
|
First Impressions
Rating:
5.0
Love it!
SHEPPARD s
|
Overall Experience
Rating:
5.0
The staff took great care of us.
michael g
|
First Impressions
Rating:
5.0
Folks were super nice and very accommodating. Bill in particular was a great help.
Jay D
|
Overall Experience
Rating:
5.0
Thank you U Haul staff for everything, to help my needs for storage. Sincerely, Katie Bille
KAY B
|
Overall Experience
Rating:
5.0
The gentleman who helped me was awesome. My morning with UHaul was disastrous in Marietta. The storage experience was great.
amanda h
|
Reservation
Rating:
5.0
Thank you so much for your kindness and generosity. I look forward to doing more service with this facility😊😊😊
Melissa S
|
Overall Experience
Rating:
5.0
Denise was very helpful and professional i would recommend this u-haul to anyone!
Dwayne B
|
Overall Experience
Rating:
4.0
The two guys on duty were great to work with.
James J
|
Reservation
Rating:
5.0
Personal, professional & positive are the traits we observed from each interaction at U-Haul in Canton and Woodstock Hwy 92. Thank you for hiring and retaining the wonderful staff..
christina s
|
Reservation
Rating:
5.0
Was very easy to get all of the equipment I needed, and the workers there were very friendly and helpful. I will be sure to come back if I need any moving materials, or another truck. Thank you guys!!
Andre H
|
Reservation
Rating:
5.0
The staff at the Canton Store is amazing! Always helpful and they go beyond expectations
Tim N
|
Overall Experience
Rating:
1.0
THE PLACE SMELLED WAS DIRTY AS YLOU WALK THROUGH TO MY UNIT THE SMELLS WENT FROM SEWAGE TO CIGARETT SMOKE TO MOTH BALLS HORRIBLE AND THEN THE RAT TRAPS IN EACH UNIT AND SEEING THEM IS UPSETTING
MICHAL N
|
Overall Experience
Rating:
4.0
no comment
Jimmy R
|
Overall Experience
Rating:
5.0
Great people work here, always helpful.
steven z
|
Overall Experience
Rating:
4.0
Didn’t rent but facility was above average
daryl b
|
Reservation
Rating:
5.0
Our experience for the past 14 months had exceeded our expectations! Great facility and very helpful staff!!
Michael T
|
Overall Experience
Rating:
5.0
Staff was very helpful
Randall W
|
Overall Experience
Rating:
5.0
Staff was friendly and the facility was always spotless.
Jennifer V
|
Overall Experience
Rating:
4.0
Thank you!! Employees friendly in person & on phones.
cara n
|
Overall Experience
Rating:
5.0
Great service, great rates.
Frederico M
|
Overall Experience
Rating:
4.0
Very good facility with nice employees
THOMAS S
|
Overall Experience
Rating:
5.0
Great friendly staff
Dwayne M
|
Overall Experience
Rating:
5.0
No comment.
larry g
|
Overall Experience
Rating:
5.0
Denise (manager) was terrific to work with, very friendly and efficient.
john b
|
Overall Experience
Rating:
4.0
Very well ran and maintained store
Joshua P
|
Overall Experience
Rating:
5.0
Awesome
Wesley F
|
Overall Experience
Rating:
5.0
Excellent customer service
Greg S
|
Overall Experience
Rating:
5.0
Excellent customer service.
Greg S
|
Overall Experience
Rating:
5.0
Excellent facility
Jerry B
|
Overall Experience
Rating:
5.0
Location of facility was convenient for me. Climate controlled unit was great so that items were not damaged by weather conditions.
Anna A
|
Overall Experience
Rating:
5.0
VERY GOOD EXPERIENCE, STAFF WONDERFUL
Pat B
|
Overall Experience
Rating:
5.0
AWESOME, CUSTOMER SERVICE!!!!!!!!!
Friendly and very helpful, answered all my questions and assisted as needed. Best experience with U-Haul I've ever had, professional and courteous.