Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
All of the employees are excellent that I have dealt with at your store. The young man that helped us yesterday toured us through the area until we found what we needed. He even went back and made sure we were able to access the building without difficulty.
My work truck stayed secure and safe each night without any worry of something happening to it. Any issues with parking spots were addressed promptly.
Although the size unit I reserved wasn’t available upon arrival, the staff went above and beyond to get something comparable for me. They were extremely friendly and professional and I appreciated their willingness to work the issue out. Thanks guys
I was told that I would be able to access my unit a few moments after I purchased it. But when I went back 4 hours after I was not allowed access into the building.
Thanks
my whole experience was terrible......................
Staff is very professional and helpful! This facility has the best employees of any business that I have had dealings with lately!
One of the best U-Haul facilities I have every used.
Very rude people and the GM is not a fair person to deal with and his employee Cassie had no clue of what to do. Any question I asked the response was I don’t know , I will have to ask some one or let me call the GM. Feel free to call me if this is a real process my cell is 816-262-4859 Danny McKinney
The outside storage parking lots are gravel not paved. There are no cameras to watch your property. There is also NO electronic gates with passcode to enter. Then there's a padlock that is used by everyone to access. This means previy owners know the password. Totally unsecured!
Wilson is great and truly knows the meaning of customer service. Please give him a raise, he deserves it. I am not kidding and I do not know him personally. Gene Wesley
I would give this store a better rating if they had one better then excellent. These young men went over and beyond to help me out. I cant THANK THEM ENOUGH for all the help they gave me.
Cory was very professional and helpful. He’s a great asset. Thanks.
Very helpful. Excellent Customer Service!!
While the facility and staff were good. The pricing is way too high on storage. I was able to get an exact size closet for less than half the price I was paying at a local competitor.
Where my units were located there needs to a better light motion detector.
All personnel were very courteous and polite. As well as helpful.
N/a
That was a really good storage facility. The General Manager Denise was awesome. All the employees were fantastic.
Excellent staff! Well trained and polite
Very well trained and helpful employees. Made a stressful situation easier
Very satisfied with rates and the customer service! All of my questions were answered thoroughly.
Denise is great! Storage and store are always clean and everything is neat and organized. Always a great experience at this location.
Very unhappy with uhaul! Some in law was not informed he would have to pick his truck up 40 miles away. Lady in store was rude. Made me return the truck to Canton after moving to Cumming
Staff very helpful. Easy loading and unloading area.
The staff accommodated each request and action in a professional and respectful manner. I rented an open storage space for my boat. The space was secure and I felt my property was safe.
Everyone there was extremely helpful in what was a very stressful move for me. I rented multiple vehicles over two weeks. It was quick and easy. Best advice for packing. Buy WAY MORE boxes!
Outstanding customer service and well-maintained facilities and equipment!
Very Good. . . . . .
Everyone was very helpful and knowledgeable! Friendly too!
I needed a large 12x50 covered storage for my boat and a local self storage refered me to the Marietta Hwy location where I was immediately greeted and within a few minutes I had the space rented!
I love this place very understanding management
Terrific facility, convenient & safe location, very attentive & helpful staff —both Mgr. Denise and staff associate Cody are excellent! Quick to respond and to assist every time! Security cameras A+++
more than exellent the treatment is incredible they helped me in everything thanks
Very accomadating ! staff was great.
They did a good job.
24/7 excellent
Clean location and friendly helpful staff.
The staff is always very friendly and helpful.
Love it!
The staff took great care of us.
Folks were super nice and very accommodating. Bill in particular was a great help.
Thank you U Haul staff for everything, to help my needs for storage. Sincerely, Katie Bille
The gentleman who helped me was awesome. My morning with UHaul was disastrous in Marietta. The storage experience was great.
Thank you so much for your kindness and generosity. I look forward to doing more service with this facility😊😊😊
Denise was very helpful and professional i would recommend this u-haul to anyone!
The two guys on duty were great to work with.
Personal, professional & positive are the traits we observed from each interaction at U-Haul in Canton and Woodstock Hwy 92. Thank you for hiring and retaining the wonderful staff..
Was very easy to get all of the equipment I needed, and the workers there were very friendly and helpful. I will be sure to come back if I need any moving materials, or another truck. Thank you guys!!
The staff at the Canton Store is amazing! Always helpful and they go beyond expectations
THE PLACE SMELLED WAS DIRTY AS YLOU WALK THROUGH TO MY UNIT THE SMELLS WENT FROM SEWAGE TO CIGARETT SMOKE TO MOTH BALLS HORRIBLE AND THEN THE RAT TRAPS IN EACH UNIT AND SEEING THEM IS UPSETTING
no comment
Great people work here, always helpful.
Didn’t rent but facility was above average
Our experience for the past 14 months had exceeded our expectations! Great facility and very helpful staff!!
Staff was very helpful
Staff was friendly and the facility was always spotless.
Thank you!! Employees friendly in person & on phones.
Great service, great rates.
Very good facility with nice employees
Great friendly staff
No comment.
Denise (manager) was terrific to work with, very friendly and efficient.
Very well ran and maintained store
Awesome
Excellent customer service
Excellent customer service.
Excellent facility
Location of facility was convenient for me. Climate controlled unit was great so that items were not damaged by weather conditions.
VERY GOOD EXPERIENCE, STAFF WONDERFUL
AWESOME, CUSTOMER SERVICE!!!!!!!!! Friendly and very helpful, answered all my questions and assisted as needed. Best experience with U-Haul I've ever had, professional and courteous.
