Customer Reviews for U-Haul Moving & Storage of Cayce

36 reviews

1500 Charleston Hwy   West Columbia, SC 29169

(803) 926-5252

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(803) 926-5252

1500 Charleston Hwy
West Columbia, SC 29169

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Awesome customer service!!!

ALEX K. 
Rating:
5.0

The gentleman that helped me was on top of things and super efficient. I would recommend this location to anyone.

Mark T. 
Rating:
5.0

Customer did not leave a comment.

Michael A. 
Rating:
5.0

Customer did not leave a comment.

KENNETH B. 
Rating:
4.0

Location was understaffed for a busy Saturday. It took 40 minutes to get the trailer and be gone. That's too long but the individual working was doing a good job.

SPENCER W. 
Rating:
5.0

Customer did not leave a comment.

DPATRICE T. 
Rating:
3.0

The employee working the desk was fantastic. However the location needs more equipment for rent. I was not able to add an appliance dolly or any furniture dollies at the store.

GEORGE F. 
Rating:
5.0

Everyone was polite and friendly. We appreciate your being there for our move.

JOHN M. 
Rating:
5.0

Alh Sims was very helpful and friendly. He made the experience with U-Haul amazing. He is the reason I will use this location again.

ADAM B. 
Rating:
3.0

Customer did not leave a comment.

PIERCE T. 
Rating:
5.0

I had no problem

MAGDALENE B. 
Rating:
5.0

Customer did not leave a comment.

DONALD F. 
Rating:
5.0

Customer did not leave a comment.

ROBERT R. 
Rating:
5.0

Customer did not leave a comment.

MARY Y. 
Rating:
5.0

Customer did not leave a comment.

KEOSHA P. 
Rating:
5.0

Locals always do a better job than somebody 2,000 miles away. But, they couldn't close out the paperwork because " the company phone system" wasn't working. They said you'd send me a text as my receipt. They also figured up the total to be $57.12. The OD was 10630.2 and I left nearly 3/4 of a tank which was only 5/8 when I got the truck. If I had listened to the reservations people, I wouldn't even have gone to my local U-Haul. But I did not listen. I live close by so I biked over and there were several vans available. I rented one, took care of my business and had the truck back in your lot at 16:10 local time. Plenty of time for you to rent it out again today. Had I listened to strangers, you'd have lost money today as well as the opportunity to double your money with an early return. You have to wonder how many potential customers you lose every day because some "scope dope" sitting in front of a computer thinks he knows more that the people on the ground, aka, the locals. Take a lesson. Don't think that policy that alienates and computer systems that provide wrong data are any kind of a substitute for interpersonal relations. Be nicer. Do business in a normal (human) way. Let customers talk to their local U-Haul representative. You might make more money and you might rehabilitate your reputation.

JOHN I. 
Rating:
4.0

Customer did not leave a comment.

ABIGAIL S. 
Rating:
5.0

The GM there is great and always more than helpful to satisfy customer needs.

COLE M. 
Rating:
3.0

Good service

K'LAN S. 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER S. 
Rating:
5.0

The manager and staff were very friendly and very helpful. It was a pleasurable experience.

Steve B. 
Rating:
5.0

Customer did not leave a comment.

RHONDA W. 
Rating:
4.0

The manager and his employees where great

HARVEY S. 
Rating:
5.0

Customer did not leave a comment.

CLIFFORD W. 
Rating:
5.0

Customer did not leave a comment.

SANDRA D. 
Rating:
5.0

Very helpful staff. Great experience!!!

David B. 
Rating:
5.0

Customer did not leave a comment.

TAE QUAN B. 
Rating:
3.0

Customer did not leave a comment.

Garrett C. 
Rating:
5.0

The guy was quick. The check engine light came on and I told him and he said he will definitely get it checked out

RHONDA M. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
5.0

They were very attentive and anxious to make sure everything worked out. Had a billing glitch which they immediately figured out and resolved. Great team there.

DAVID B. 
Rating:
5.0

Uhaul made renting a vehicle a great experience!

TIMOTHY H. 
Rating:
5.0

The 1575 Charleston Highway Uhaul worked hard to ensure our every expectation was met with a smile Would recommend this location highly.

MELBA J. 
Rating:
5.0

Customer did not leave a comment.

DANIEL P. 
Rating:
5.0

Customer did not leave a comment.

JANICE L. 
Rating:
5.0

Customer service was excellent; which is rare these days.

murlene E. 
No reviews have been submitted for this location.

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