Customer Reviews for U-Haul Moving & Storage of Cinnaminson

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Cinnaminson

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Carolyn M. on

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It was my first ever Uhaul rental and was great. But I could not find the due-back time + date on the contract while debating if I needed another day, which I called and extended. I would suggest a clear time out/ due back indication.. something Visible so it doesn't require much time out of packing to find, and adjust if necessary.

NATHAN D. on

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I have had the unit for about 4-5 years or so and never had any issues with the unit or the staff.

nathan d. on

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Everyone was very helpful. No problems at all!

EDWARD P. on

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I was greeted when I walked in. I was helped quickly. Truck I rented was clean & new...

Renee G. on

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Very professional people.

SHENIDA W. on

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Edward W. on

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lavena p. on

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Great customer service!!!

Tom K. on

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thomas G. on

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Robert J. on

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Lisa M. on

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Brittany B. on

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MATTHEW Y. on

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HERMAN C. on

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Your manageer and mechanic were very helpful and knowledgable.They aare very curteious

Calvin W. on

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Great staff Roof leaked ruining my carpets in storage

Palmyra Harbour P. on

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Michael B. on

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lavena p. on

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Lavena P. on

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I want to Thank Briana, Rich and Dan, once again they went above and beyond. As I went to pick up the trailer my driver door wouldn't shut and I had no idea how to fix it. Briana came over with her screw driver, Rich had his can of WD40 and they went to work while Dan hooked up my trailer and they actually FIXED MY DOOR. It was AWESOME!!! Great team at the Cinnaminson location. I appreciate all of them! Great customer service every week with a smile from each and every one of them.

lavena p. on

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Customer service is always fantastic. We rent from this location weekly and this past week Rich and Dan went above and beyond. We rented a trailer and our hitch needed a wedge that was very difficult to insert yet Rich and Dan did not quit until the trailer was hooked up properly and safely and I was on my way! I love the Cinnaminson team and I highly recommend this location to anyway in need of Uhaul's services.

richard f. on

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abdullah b. on

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diane d. on

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cinnaminson nj u-haul was very nice and helpful, easy to use. arrived at el cajon ca u-haul in plenty of time and were very easy to deal with, my pick up went easy and everyone was nice and helpful. great experience and would recommend both locations. thank you

Michael E. on

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timucin s. on

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Cody H. on

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donna b. on

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Bob D. on

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Extend WiFi to the parking lot so the personal checking in the trailer has access to your system

Patrick C. on

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Mark A. on

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carlos c. on

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The customer service here was the best I've received at any U-Haul location. I had gone to another location earlier in the day and had the complete opposite experience. From now on when I need a moving truck I will go to this location first.

john b. on

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James P. on

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You could have more rental equipment available close by. We needed a 15ft truck and COULD NOT get one in our own city of Philadelphia!!! We had to go to Cinnaminson, NJ to rent what we needed....VERY inconvenient. You could also offer discounts or sales for college students.

clinton b. on

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I was very happy with the experience.

Jonathan O. on

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Thank U haul for the change of management at this location booking was easy n fast both picking up n dropping off....

Robert W. on

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Steve R. on

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Gary L. on

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Ken W. on

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Ken W. on

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Tim B. on

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Tim K. on

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Alice G. on

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Fast service in and upon return.

Timothy W. on

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Steven Q. on

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keep up the good work .

Del P. on

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The installation of the hitch was unacceptable very disappointed in work that was done when I needed to use the hitch to tow a trailer from uhaul found the wiring was done I a unsafe manner and the had to rent a truck which cost me more money and time thanks uhaul

Mohammed A. on

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Truck had a bad smell

Carmine D. on

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Jairius D. on

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The process to pick up the truck at night was AWFUL! We literally were there for over an hour trying to be able to pick up our truck that we had requested nearly a month in advance. We had to take photos of my face and driver’s license over ten times! It was ridiculous. We called customer service and the woman was completely unable to help - she kept saying we had to just go through the authentication process. That should be done well in advance. If you need photos of my face and license, ask me while I’m requesting the truck. Then you can compare that photo of me to the photo I take the night I am picking up the truck. At least if you are going to deny me, deny me in advance. Not in the middle of the night when I have no other option. We will never use that process again and we would not recommend it to ANYONE at all!! Unorganized, inconvenient, and frustrating.

Rob G. on

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kevin f. on

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Steve D. on

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Theresa S. on

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Yes they made it very easy to rent the truck.

lavena p. on

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Robert M. on

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Clean, safe storage. Friendly staff. Thank you for including a free month of storage with my truck rental. Well worth it.

Kaye M. on

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Staff is great. Rents a little pricey

John O. on

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Could have been a little quicker at the front desk.

THOMAS B. on

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Chris W. on

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Van P. on

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When I picked up the truck, Daniel was helping me. He only asked me to check the fuel gauge and the odometer, but not the back of the truck. I took it carried my furniture home. I found that my furniture covered with dirt but I did not notice it. The next morning I returned the truck to Delaware Equipment Rental. They charged us $30 for cleaning the truck. I feel strongly mad.

lavena p. on

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Rafael S. on

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Ellos me trataron muy mal

TERRY B. on

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The team was knowledgeable and professional, nicely groomed.

Linda M. on

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Have more than 1 person working on a Saturday. Individual did as well as he could but line was longer than perhaps it should have been.

Johanna P. on

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Madeline f. on

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john k. on

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Bri was great, the trainee with her was not ready to service a customer. John gave it a whirl but it didn't work out quite as expected for him. By the time Bri got to handle this we had to enter all of my information for the third time.

lavena p. on

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Edward M. on

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Scott S. on

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Quick, efficient friendly service.

Stephen F. on

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i have a problem with my rental not the location. i booked an online reservation at another location and it was wrong when i arrived. i was supposed to have had a 24 hr rental and apparently it went as a 12hr. they did not accomodate me, i had to go to a different location out of my way to pick up and return. i have rented this several times with no problems and this was a big inconvenience for me. please contact me to explain the full details.

Ryan B. on

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Donna S. on

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Kaye M. on

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The men were wonderful. Friendly, courteous, over the top helpful.

joe r. on

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Not this location. Uhaul is a money grab company.

lavena p. on

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Dwayne S. on

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Brian A. on

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joseph g. on

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oscar c. on

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nothing everything is good

CHRISTIAN P. on

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lavena p. on

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No improvements. Equipment and staff were amazing as always.

JOHN A. on

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All was good. I believe the associates name was Zane, he was very helpful with everything. Good work fellas!

Brian A. on

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micheal b. on

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Kieran Q. on

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I dropped the truck off evening before it was due. The staff was slow in pocessing the paperwork in the morning which caused unnecessary confusion..

jennifer y. on

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Nothing. Everyone was very helpful

JAMES W. on

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Thanks

Anthony R. on

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the staff was friendly and helpful

LOUANN H. on

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Nocomments

CHRISTINA B. on

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Friendly staff made it easy to set up my rental!

CINNAMINSON H. on

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Wet, Mice and broken door. Ask to fix never did it.

dorothy w. on

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The facility staff are awesome people to me and my family. They help me out when I forgot my key to my storage unit, They help me. Thank you so much Henry

john p. on

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excellent service

Danielle M. on

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The staff here is truly exceptional! Everyone was friendly, helpful, and knowledgeable. I will definitely refer friends & family to this location!

tyara c. on

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Great service

GUSTAVO A. on

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Thank you . Good customer service.

kathleen m l. on

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A very stressful move was made effortless!

john p. on

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Good job

denise l. on

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Great staff! Very helpful and courteous!

teresa p. on

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Key fob access is a plus. Great staff. Highly recommend this facility.

CATHY E. on

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I was so glad to find an opening at your facility!

brooke t. on

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AMY WAS AMAZING AND SUPER HELPFUL!

Levi V. on

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We came to pickup our storage after a yes and rent was due on the 1st pickup on the 7th still had to pay a full month's rent .

SAL B. on

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Perfect