Dave did a great job and went out of his way in meeting my needs.

Dave is an amazing human being Little suzie langer was a bright light sweet loving person Her death has killed me Getting her pictures and all her life’s achievements to her family was such a good thing I’m going to catholic charities on Monday with her shoes and clothing and other items in Burlington They helped her many times that suzie was homeless Many of which were in the cold of winter Her death isn’t 32 is so tragic to me The world is just not right without little suzie I thank Dave from the bottom of my heart You’ve done such good for suzie and her family

The staff was very helpful,courteous. and polite . Thank You so much Ed M.

For the first 2 years i kept complaining that i could barely get into my unit because it was so difficult to roll the door up...3 times i went to the office or called the office from outside my unit to please come and open my door...all 3 times i waited over a half hours after i asked for someone to help...2 of those times i was berated and treated as if i was an obstinate child (I'm 66 and was very respectful) the 3rd time after they couldn't get the door open they told me they would make an appointment for it to get fixed...they neglected to tell me i would need to be there and i was to call later to see when. A repair person was available...so 2 months later i went to the office and was told i needed to be there. Finally a repair person showed up and asked me how long my door was this bad..i replied since i moved in...he was a new repair person,who was unbelievably nice,sweet and talented (so unlike 2 other U-Haul employees)and fixed my door in 35 minutes...he was appalled that i dealt with this for over 2 years...i was previously told this is how these doors are, you need some elbow grease...I'm disabled and have limited use of my "elbows" ...however after the door was fixed i could open it all by myself...so over the years i had 2 UHaul employees and mr fix-it who was wonderful...all the others shouldn't have a costumer oriented job...other then coming to place stuff into the unit or emptying the unit i probably only visited the unit 20 times in the years that i had it...so i don't think this UHaul faired well as a customer oriented business who's employees are told to be respectful of their long term customer's. ..

Rows could be better lit at night. Very pleased with the way I was treated.

I have no complaints. Everything went smoothly

i would consider using this facilities in the near future.

it was a great move no problems

Stored my motorcycle for temporary safe keeping and was initially worried. After seeing how secure the gated storage areas were I felt more at ease. Thanks U-Haul

I have struggled paying for the storage of items that mostly were family belongings for almost 3 years. Your staff is always been courteous and helpful when I struggled with payments. Thank you

Very helpful.

I found this a very easy process and the young lady was very helpful and I formative.

Courteous and helpful

I have had the unit for about 4-5 years or so and never had any issues with the unit or the staff.

Very professional people.

Great staff Roof leaked ruining my carpets in storage

I was very happy with the experience.

Clean, safe storage. Friendly staff. Thank you for including a free month of storage with my truck rental. Well worth it.

Staff is great. Rents a little pricey

The men were wonderful. Friendly, courteous, over the top helpful.

Thanks

the staff was friendly and helpful

Nocomments