Customer Reviews for U-Haul Moving & Storage of Clarkston

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Clarkston

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Herman F. on

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Customer did not leave a comment.

Sintayehu S. on

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She cheated me. After I left with the Truck she text me with approved text we customers focusing our situation once we get the Truck when Anything receive from Uhaul it should be blank for customers to approve or des approve. I received text approved by the lady she approved insurance and she charged me because she sending approved text. That’s a hell cheating people. Any text should be blank. She’s laud horrible and cheater because of I tried explain she told me next time go somewhere else don’t comeback. I wouldn’t 100% Nobody wants to go back Hell.

Abdulkader H. on

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Nice customer service

Treva C. on

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Ricardo L. on

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jason j. on

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Wynn was always extremely helpful and courteous, as was all the staff at the Clarkston location. i would definitely recommend this facility to anyone looking for storage or a rental truck. top notch.

Dhan R. on

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Patricia R. on

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Top notch customer service from Ms Wynn

Dave P. on

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AISHA K. on

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Uhaul called me a day or two before my move and told me that my truck was only available at a further location and that I had to take a 20’ instead of a 17’. I had to pick up and drop off at a location that was 4 Miles further away and took me 20 minutes to travel which ended up being a real hassle on moving day.

Bill C. on

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Wynn, Laura, Tommy, and Earl were extremely helpful. They insured that the rental truck had plenty of fuel, was cleaned, and was ready for us to use. Check in was very fast and efficient. We certainly received VIP service from this team. This is our to go place for truck rental!

Barbara S. on

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Great service by the staff.

Mark C. on

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I've never had a better Uhaul experience. It started with Cierra when I pulled up 10min before closing. She created me with a smile on the parking lot and instead of pushing me away and giving me some excuse so that she could leave on time, she usered me right inside to Laura. Laura, was extremely professional and answered all of my questions. The transaction was painless, even pleasurable. She walked me out and when I tried putting the trailer on my truck, she kindly let me know she had to do that part. The next day when returning, I called the store and Earl answered. Again, I was minutes before closing and not once did he steer me away. He welcomed me and became I was running late advised me of exactly where to park once I arrived to return the trailer. They were crowded with customers but each time Earl passed by he was certain to check on me and let me know we be with you in just a moment. He too had smiles throughout the entire visit. It's as off you all had a draft with choices of the absolute finest prospects for employment. I myself meant to inquire if there is a survey I can send and sure enough this morning one popped into my inbox. I actually smiled at the arrival of a survey, something we all usually run away from. I will not be visiting any other Atlanta area Uhaul, ever! The bar has been raised.

Chukie E. on

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Excellent customer service

Tung L. on

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SPANDAN C. on

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Keyshia S. on

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Both of the staff members were rude. When I entered the facility smiling, the lady at the counter rudely asked me why I was smiling. She was NOT joking and her tone was inappropriate. She was unhelpful, didn't seem interested in answering my questions, responded as if I was bothering her. The male present was also rushed in his responses. No one showed me ANYTHING about the van, and I had to go back several times to make inquiries. They forgot to include the dollie and I had to remind them. Upon trying to return the van, the system kept sending me random codes and didn't recognize any. I held on the phone over 25 minutes to speak with a representative to obtain assistance with the return.

Vonesha W. on

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Ernesto A. on

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Great help and service.

Barbara S. on

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The representative was courteous & helpful a great experience.

William C. on

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Wynn, Laura, and Tommy were outstanding! They were able to find me the truck I needed and make adjustments to I could fit everything, move related, into one day. All Star Staff!!

Anthonette H. on

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enease b. on

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The customer service was fabulous

Kadhim A. on

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the worst experience ever i turned the truck at 12:00 i suppose to turnd it at 3:30 and i make sure the turck clean but the guy his name is milton he forcyme to clean it again in vegas very rude way that was horrible experience i will never ever go to this plase again

Jimmy R. on

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Nothing I was in and out in no time.

William C. on

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Wynn, Laura, Tommy, and Earl run a great shop! Outstanding service!!

Kennon S. on

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Leaky roofs; no customer service to rectify water leaking on boxes from roof.

Marcus W. on

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Zachary T. on

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Christopher B. on

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Mary Kathryn G. on

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Erica was very helpful and worked with us as far as pick up since we were delayed in heavy traffic! Definitely recommend to others!

Jaymie L. on

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Lillian J. on

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Wendell C. on

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Camara C. on

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Tracy C. on

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Great service.

IAN G B. on

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Great staff!

William G. on

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Staff were very personable and helpful.

TRACY M. on

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Very nice staff

Yassin A. on

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Tommy was excellent to work with. I wish most businesses have people that welcome their customers and explain their needs and make them comfortable to get what they need.

patricia b. on

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Really liked the place and the staff ...I'm really trying to figure out why were they not referred to me in the first of my journey.....Go figure????.

john g. on

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Very. Good. Thank. You

Jivana B. on

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I love the staff I love the manager she gets the job done the staff is incredible

ROSA V. on

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Good service

CATHY M. on

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Everything went well

Mecca M. on

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Everything i put in there got ruined with mold i lost alot of money

Denton F. on

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VAN L. on

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I appreciate, God may bless you all. Thanks

Annie D. on

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All the staff were very friendly and helpful. I will recommend that the storage doors be wilder enough to let bigger items in easily. My new sofa was damaged due to insufficient opening of door.

kevin w. on

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customer service was great

johnson s. on

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Very very friend guys

JACQUELINE A. on

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On moveout found mold on a bed headboard and an overall dampness that I had not felt in 2 years prior. Staff told me to take pictures a make a claim with U Haul. Wanted them to know there was a prob

rebecca l. on

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In general, the staff were rude and the information they gave me was not true or "conveniently" changed. It seemed like they only cared about their bottom line and not about their customers.

BAHIYYAH B. on

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Tihis U-Haul storage offered great customer service

BEATRICE H. on

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`Would like it to be so you could get in the storage pass closing time.

ERYNN M. on

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We were longtime customers and had our storage unit for over 8+ years. Customer service was always great and our move-out process was seamless and the staff was very helpful. Would recommend to anyone

Colleene C. on

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Best storage facility I've ever rented from.

Graham W. on

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Great facility. This was a lifesaver during my home listing and sale, as well as great after the move. Thanks so much!